# Compare Greenhouse vs Gem 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gem and Greenhouse based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133100-204052/Greenhouse-vs-Gem

---

# Gem vs Greenhouse Features and Cost Comparison

Last updated April 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GemGreenhouse2/4 selected

[Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[4.5 (763)](https://www.capterra.com/p/133100/Greenhouse/reviews/)

[## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

Starting Price

$135.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

121

Neutral

1

Negative

1

[## Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[4.5 (763)](https://www.capterra.com/p/133100/Greenhouse/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [763 reviews](#user-reviews)

Positive

709

Neutral

44

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 14,969 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

3.8

Applicant Tracking

\--

Application Management

\--

Talent Pool

NA

Candidate Management

4.6

72%Fit

Missing features

Feature ratings

Job Posting

4.5

Applicant Tracking

4.5

Application Management

4.4

Talent Pool

NA

Candidate Management

4.5

User satisfaction

User satisfaction

4.7

User reviews[123](https://www.capterra.com/p/204052/Gem/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[763](https://www.capterra.com/p/133100/Greenhouse/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$135Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Over 1,200 companies – from startups to industry leaders like Airbnb, Wayfair, Cintas, Carmax, Doordash, and Zillow – trust Gem to hire with speed and ease.

Best for

Greenhouse helps small, midsize and enterprise companies be great at hiring by giving them everything they’ll ever need – from sourcing to onboarding – to make the best hires, faster, every time.

## User reviews

Pros & cons

CB

Cynthia B.

Talent Acquisition Team Lead

> "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external sourcing..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

BC

Billie C.

Marketing coordinator

> "You can’t download the candidate list which is frustrating and it is lacking other features"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089)

CB

Cynthia B.

Talent Acquisition Team Lead

> "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which is..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

TpnH

ŠTěpán H.

Technical Sourcer

> "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

CB

Cynthia B.

Talent Acquisition Team Lead

> "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

David B.

David

> "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693)

Mathieu L.

Recruiter

> "I particularly like the collaboration possibilities in GEM."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726)

TY

Tommy Y.

Director of Recruiting

> "the support could be much better, working with support on problems is slow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869)

KF

Katinka F.

Technical Sourcer

> "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214)

Scott K.

Recruiting Manager

> "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208)

TpnH

ŠTěpán H.

Technical Sourcer

> "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

GR

Glane R.

Head of Social Media

> "some emails redirects to junk or spam folder due to different email domains in EU"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

RW

Randi W.

Recruiter

> "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage at..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

GR

Glane R.

Head of Social Media

> "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AH

Alex H.

Senior Recruiter

> "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582)

DL

Dane L.

Technical Sourcer

> "Sometimes it feels a little robotic or to time consuming to change it within the email."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274)

VR

Verified Reviewer

Senior Sales Sourcer

> "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354)

RR

Ryan R.

Head of Talent

> "I believe the user interface is a bit clunky and could honestly use a design make-over. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520)

CB

Cory B.

Lead Recruiter

> "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950)

GT

Galo T.

Recruiting Coordinator

> "I sometimes have issues with boolean searches not yielding results."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650)

VR

Verified Reviewer

Tech Talent Sourcer

> "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

RW

Randi W.

Recruiter

> "I do not use the interview/offer etc features, so not sure if that would be helpful. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

RW

Randi W.

Recruiter

> "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

VR

Verified Reviewer

Sourcer

> "Occasionally the data can be incorrect, but that is one of the only cons about gem."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395)

VR

Verified Reviewer

Tech Talent Sourcer

> "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

GR

Glane R.

Head of Social Media

> "not that user friendly for EU due to GDPR policy"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AB

Alexis B.

Head of Talent

> "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684)

GR

Glane R.

Head of Social Media

> "seldomly gets angry replies from candidates I message"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

TV

Tiffany V.

Sr. Recruiter

> "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824)

NG

Nelly G.

Talent sourcer

> "It constantly hangs or downloads very slowly"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741)

Victor V.

Recruiting Partner

> "Some of the most helpful features for me when using Gem, is the data and analytics it provides."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969)

VR

Verified Reviewer

Sourcer

> "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613)

Talya M.

Senior Recruiter

> "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help to..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557)

KA

Kait A.

Recruiter

> "It feels clunky at this stage still."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688)

VR

Verified Reviewer

lead Generation Specialist

> "You could also integrate other software tools for seamless transfer of data."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952)

MR

Mark R.

Senior Director, Talent Acquisition

> "Our current ATS (Lever) does not offer some of the features this technology does."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

HM

Hannah M.

Sr. Sourcer

> "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on the..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229)

Oluwatomilola A.

Talent Acquisition Manager

> "Sending inmail sequence is not automated and that is a lot of stress"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720)

KG

Kevin G.

Recruiter

> "Quick access to saved project folders and sequences for fast workflow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3662728)

KU

Katie U.

Recruiter

> "I am often trying to filter and not sure the EXACT words used to filter through my candidates."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127)

BD

Betty D.

Associate Sourcer

> "The email/inmail sequences are easily the most useful feature of this software."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599)

MH

Michelle H.

Technical Talent Sourcer

> "Microsoft kept locking the account due to bulk messaging. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326)

NM

Nisha M.

Sr. Recruiter

> "The best software that saves time for recruiters."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3677073)

VR

Verified Reviewer

Head of Talent

> "The UI is a bit janky, could be a prettier design."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322)

Blake J.

Recruiting Manager

> "I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250)

SZ

Serguei Z.

Senior Corporate Recruiter

> "I've been having issues with uploading candidate profiles into out ATS."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177)

MB

McKenzee B.

HR Project Manager

> "Gem saves a lot of time when initially contacting prospects."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4230468)

AB

Alejandra B.

Sourcer Associate

> "It’s not so user friendly unless someone teaches you how to use it"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452)

MR

Molly R.

Sr. Engineering Recruiter

> "Through traditional messaging, these follow up messages often aren't even sent, so Gem has been an amazing tool for a..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3361141)

Moses S.

Talent Acquisition

> "They are still early in their lifecycles so sometimes things can break."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2285940)

Blake J.

Recruiting Manager

> "I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue to..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250)

JF

Joe F.

Talent Partner

> "A minor inconvenience for the ROI."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2247914)

[View Reviews](https://www.capterra.com/p/204052/Gem/reviews/)

JB

Jolene B.

Manager of Recruiting

> "We implemented it to replace a limited ATS that lacked scheduling, automation, and reliable reporting. Since switching, we have..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132186)

AG

Ashley G.

Senior Talent Partner

> "UI Inefficiencies: Small but frequent friction points, such as only saving the last 5 pasted URLs, add up to significant time waste when..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136026)

JB

Jolene B.

Manager of Recruiting

> "The scorecard system allows us to standardize hiring across markets and reduce bias, which was a major gap in our previous ATS."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132186)

LL

Linda L.

HR Senior Coordinator

> "Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132170)

LB

Luis B.

Chief of Staff

> "The structured interview kits make it easy to standardize feedback, and the integrations with our existing tools fit into the workflow..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134640)

MR

Michelle R.

Senior Director, Talent

> "Customer service can sometimes be slow, we get bounced between the chat and our CSM which can delay solutions."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132167)

LL

Linda L.

HR Senior Coordinator

> "It does a great job of centralizing communication, keeping everyone aligned, and providing visibility into each stage of recruitment...."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132170)

VR

Verified Reviewer

People Operations Specialist

> "So, they try to be innovative and forward-thinking, but most of their basic functions, like reporting, are unintuitive and ancient."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7130717)

AG

Ashley G.

Senior Talent Partner

> "Structured Hiring Foundation: It provides a framework for objective, signal-based interviewing that aligns with our high-performance..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136026)

JV

Jordan V.

Talent Acquisition Specialist

> "The inability to add basic application questions as needed."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132203)

JB

Jolene B.

Manager of Recruiting

> "We can proactively build pipelines, nurture candidates, and run targeted outreach campaigns instead of relying solely on inbound..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132186)

KC

King C.

Talent Acquisition

> "Needing to wait 10+ minutes for a candidate profile to load is unacceptable - or the other case is you spend 10 minutes waiting for the..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6393827)

AG

Ashley G.

Senior Talent Partner

> "The ability to pull data via the BI Connector and Harvest API is critical for our shift toward an AI-native "Intelligence Layer"."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136026)

RS

Rosa S.

Talent and Engagement Senior Manager

> "The comments section is fine but you can easily loose the communication."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136465)

Afreen P.

Senior Recruiter

> "The system helps streamline the entire hiring process from posting jobs and tracking applicants to scheduling interviews and managing..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7038645)

LB

Luis B.

Chief of Staff

> "Scorecard submissions are too easy to skip for people who aren't in the tool daily."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134640)

SR

Shadi R.

Associate VP of Talent Acquisition

> "Access level can be customized so hiring managers don’t get to “do their own thing” anymore, which is a net positive and helps with data..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134493)

Teresa I.

People technology solutions manager

> "the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7009427)

CM

Connor M.

Account Executive

> "Greenhouse offers one of the most intuitive platforms for applicant tracking and referrals to hire top talent."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7086419)

EW

Ellen W.

Senior Talent Acquisition Specialist

> "There are times when the application is clunky and slow."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136183)

Afreen P.

Senior Recruiter

> "Excellent integrations with calendars (Google, Outlook) and many other HR tools, which streamlined interview scheduling and reduced..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7038645)

Afreen P.

Senior Recruiter

> "Some users found the reporting and data-export features to be less flexible or user-friendly than expected."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7038645)

DK

Denise K.

Talent Acquisition Director

> "The structure, automation and collaboration features help streamline hiring and reduce manual work."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134337)

LL

Linda L.

HR Senior Coordinator

> "The reports don't get as granular as I need them to be sometimes."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132170)

KS

Kelly S.

Talent Acquisition Operations Lead

> "What I like most is that there is customer support willing to help me with non complex issues that accommodates multiple time zones"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134731)

AK

Alina K.

Recruiting Supervisor

> "At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6462224)

Mathew C.

IT Director - Systems and Infrastructure Service

> "Greenhouse's flexibility and extensive integrations have allowed us to optimize our recruitment process, enabling us to attract and hire..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6464469)

RB

Rajesh B.

Senior Implementation Specialist

> "Greenhouse doesn't provide any customization be it reports, custom fields, granular permissions or anything."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6579300)

MH

Mikayla H.

Senior Talent Acquisition Lead

> "They have a wonderful customer service team and are dedicated to keeping up with industry trends and implementing updates on a regular..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132250)

CS

Christie S.

Head of Recruiting and Talent

> "I feel the reports are not the easiest to use and could certainly be much more intuitive and detailed."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132286)

SW

Sylvia W.

Talent Acquisition Partner

> "Strong customer support, easy to use and efficient process automation for hiring workflows, we love that we can also send emails in bulk"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132171)

Jeremy V.

Field Supervisor of Inspections

> "It blocks the general public from applying."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134380)

LB

Luis B.

Chief of Staff

> "Greenhouse keeps the hiring pipeline visible across recruiters, hiring managers, and leadership."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134640)

VR

Verified Reviewer

Head of Engineering

> "Some routine operations require a lot of clicking around, which slows down usage with a high number of applicants to process"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6712109)

TA

Tiffany A.

VP and Head of Employee Success

> "I like that you can integrate DocuSign for the offer letters and that you can do lots of customizations."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7030668)

RG

Rafael G.

Analyst

> "There are multiple ways of accessing the same information and that can feel repetitive and, sometimes, even a little excessive."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6511829)

CS

Christi S.

Manager Talent Acquisition

> "Makes my job easier and faster, able to review candidates and get them through the process quickly."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132239)

Teresa I.

People technology solutions manager

> "Difficult to integrate with other hcm systems."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7009427)

TF

Tiffany F.

Talent Acquisition Recruiter

> "You have quick access to customer support and account representatives are usually helpful. Although since we got our new one, we haven't..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136211)

LT

Lyric T.

Site Manager

> "Doesn’t update very often and not mobile optimized, unless you have the app."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6662268)

DK

Denise K.

Talent Acquisition Director

> "Greenhouse is excellent and a strong ATS platform for scaling teams with a clean interface."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134337)

SA

Sarah A.

Recruiting Operations Manager

> "Its not super intuitive at times in regards to the configure settings. "

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6602924)

JK

Joanna K.

Recruiting Manager

> "The built in automations, streamline processes and set up makes recruiting fast easy and manageable."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136179)

JS

Jacob S.

BDR

> "Nothing really! If I had to say anything it would be that the website looks pretty simple and not as appealing as other software websites"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6630167)

VR

Verified Reviewer

Talent Lead

> "Robust interview scheduling and feedback features that streamline coordination across hiring teams"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7043082)

VR

Verified Reviewer

Recruiter

> "Their data reporting features could be better, they aren't super intuitive."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6579294)

JB

Jolene B.

Manager of Recruiting

> "Overall, it brings structure, visibility, and scalability to the recruiting process."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132186)

Mariam E.

Talent Acquisition Partner

> "the extension for linkedin sourcing hardly ever works"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6579178)

NC

Nikhil C.

Recruitment Partner

> "What I liked most about Greenhouse was its ease of use, which made navigating the platform and managing hiring workflows very..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7137791)

GF

George F.

Finance

> "It's incredibly clunky / buggy in my experience, while intuitive, the experience isn't as smooth in my opinion"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6614580)

MPC

Marie-Pier C.

Compensation and Talent Acquisition Manager

> "Everything feels well thought-out and organized, which helps create a much smoother and more efficient process overall."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7132163)

DV

David V.

HR Generalist

> "The search function still doesn't work well with phone numbers which is a huge minus when you miss a candidate call."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4834748)

RS

Rosa S.

Talent and Engagement Senior Manager

> "The tool is easy to use and has great functionality to create custom fields and filter from these."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7136465)

MT

Marius T.

Recruitment Manager

> "The most disappointing thing was their way of negotiating contracts."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6586016)

RL

Rebecca L.

Customer Strategy Coordinator

> "The fully customisable scorecards and ability to receive reminders if you haven't filled yours out is useful."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6659962)

GC

Gary C.

CFO COO

> "Also sometimes the interview requests go awry"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6315955)

BN

Baylee N.

Talent Partner

> "I like the ease of the product, the data analytics tool as well as the wages to leverage and track candidates."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6831654)

VR

Verified Reviewer

Senior Talent Researcher

> "The system's reporting and analytics capabilities are not as robust or customizable as one ideally preferred."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4858101)

Dana H.

Principal

> "It is definitely a good tool for larger organizations that need all the features."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7053776)

VR

Verified Reviewer

Senior Talent Researcher

> "Lack of built-in email templates, which can be time-consuming when communicating with candidates."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4858101)

Sanchita J.

Technical Support Engineer

> "Greenhouse is very stable and reliable platform to tackle and track all the onboarding stages and to connect with internal HR team."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6476290)

KA

Kristi A.

Recruiting Manager

> "I do wish the reporting was better."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6594317)

MH

Melissa H.

Director of People Operations

> "I love the automated reminders for feedback and others tasks and the automatic posting on job boards."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6611996)

Akshay S.

Digital Analyst

> "The ability to customize is limited in terms of reporting features and the customer support can be slow and unhelpful at times."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4792208)

VR

Verified Reviewer

RecOps

> "Always adding new features as well and listening to customers."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7115967)

MD

Maud D.

Recruiter

> "not so easy to use"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6581917)

MH

Morgan H.

Recruiter

> "I like being able to email candidates, schedule interviews, post jobs, etc."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6616051)

RA

Rebecca A.

Event Marketer

> "The scheduling feature leaves some things to be desired."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4806014)

VR

Verified Reviewer

Senior Talent Researcher

> "With its seamless integrations with various job boards and seamless collaboration features, Greenhouse ATS is truly a comprehensive..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4858101)

Angelina C.

Technical Recruiter

> "There are limited customization options and integration issues which can cause problems with data consistency"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4763410)

VR

Verified Reviewer

Talent Lead

> "Strong integration options with sourcing tools"

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7043082)

VR

Verified Reviewer

Talent Acquisition Associate

> "Integration with Google Calendar doesn't let you know when an interviewer rejected an invitation."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___3591085)

CR

Camila R.

Talent Attraction Associate

> "Overall greenhouse has been really useful to centralize our company's recruitment process and share relevant info with no-HR employees."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6602821)

VR

Verified Reviewer

Recruiting Coordinator

> "I dislike that we cannot use Greenhouse for sourcing and campaigning and that we have to rely on external software to do this."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4763518)

AK

Amy K.

Lead Technical Recruiter

> "I would like to see the legacy view returned, and to be able to automate things that I can do on other platforms."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___6609713)

Limuel M.

Senior Data Analyst

> "The email layout can be awkward and may require several edits at times to achieve the desired format."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4629248)

VR

Verified Reviewer

RecOps

> "Super easy to use, great support staff and makes the whole recruiting process much easier."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7115967)

Akshay S.

Digital Analyst

> "Greenhouse is one of the most expensive options on the market which makes it a barrier to entry for a lot of early stage startup..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4792208)

AK

Ahisha K.

Senior Talent Acquisition Partner

> "Easy to understand and simple to move candidates’ CVs through each stage."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___7134873)

TT

Tyler T.

Student

> "Not sure if this was an issue with the software itself, or more so an error on the onboarding coordinator side for putting the documents..."

[See full review](https://www.capterra.com/p/133100/Greenhouse/#Capterra___4358313)

[View Reviews](https://www.capterra.com/p/133100/Greenhouse/reviews/)

## User interface

4.73 (123)

4.48 (763)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Gem

27/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/204052/Gem/#features)

Greenhouse

Top features

38/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/133100/Greenhouse/#features)

### Recognition

No recognitions have been awarded to Gem

Greenhouse is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Gem

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Greenhouse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gem

-   By Gem
-   Located in United States
-   Founded in 2017

Greenhouse

-   By Greenhouse Software
-   Located in United States
-   Founded in 2012

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