# Compare Cin7 Omni vs Odoo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cin7 Omni and Odoo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/133133-135618/Cin7-vs-Odoo --- # Cin7 Omni vs Odoo Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cin7 OmniOdoo 2/4 selected [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) [## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting Price $349.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [600 reviews](#user-reviews) Positive 518 Neutral 37 Negative 45 [## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $31.10/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [1,306 reviews](#user-reviews) Positive 1,084 Neutral 102 Negative 120 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,141 reviews from inventory management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit High performer Feature ratings Data Synchronization 4.0 Inventory Tracking 4.2 Inventory Control 4.1 Real-Time Data 2.5 Billing & Invoicing 4.1 71%Fit Not enough reviews Feature ratings Data Synchronization \-- Inventory Tracking 4.2 Inventory Control 4.2 Real-Time Data 4.3 Billing & Invoicing 4.1 User satisfaction User satisfaction 4.3 User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.1 User satisfaction 4.2 User reviews[1,306](https://www.capterra.com/p/135618/Odoo/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.1 Customer support 3.9 Price starts from Price starts from $349Flat Rate, Per Month - Free version - Free trial Price starts from $31.10Per User, Per Month - Free version - Free trial Best for Best for Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand. Best for Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations. ## User reviews Pros & cons MT Mike T. COO > "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248) LT Liza T. COO > "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) ML Monique L. Head of Operations > "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340) LT Liza T. COO > "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) Hugh M. General Manager > "Ever increasing costs for ever decreasing functionality and service." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) CW Charlotte W. Customer Service Representative > "Their prompt responses and efficient resolution made the entire process smooth and stress-free." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) Hugh M. General Manager > "I have just submitted my notification of cancellation after 3 years using the system." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) LT Liza T. COO > "We were initially sold on the idea of having an onboarding specialist to guide us through the process." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "Another key limitation is the customization of fields." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) DO Darcie O. Head of Operations > "sensitive content hidden\] super helpful and responded with great detail and speed in the chat." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337) JF Jarred F. CEO > "Not being able to create prefix # for orders." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492) SI Scott I. Director > "Easy to use interface with customizable options to highlight what is most important to our business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117) LT Liza T. COO > "Importing custom pricing into Sales Orders not supported" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) KS Kieron S. IT and Marketing Manager > "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) LT Liza T. COO > "Additionally, we faced challenges with branch management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) VC Veronica C. Customer Relations Manager > "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098) TM Tyler M. Marketing Co-ordinator > "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645) AL Angelo L. CEO > "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882) LK Loanne K. CFO > "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175) KS Kieron S. IT and Marketing Manager > "The ability to have multiple currency cost pricing on inventory items is excellent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) SL Sara L. Inventory manager > "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636) AE Andrew E. Operations Manager > "Found that navigation was easy and Topic search easy to use and relevant." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001) TN Tyra N. Business Operation Manager > "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) WJ Wayne J. R&D Director > "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469) ME Michael E. Managing Director > "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464) SD Soren D. Operations Manager > "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) MS Milen S. supply chain > "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542) MB Matt B. Senior Sales Representative > "sensitive content hidden\] was very quick professional and helpful." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452) LL Lili L. Planner > "restrictions do not exist on module like credit processing." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941) CW Charlotte W. Customer Service Representative > "I truly appreciate their support and professionalism." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) EB Elise B. Executive Administrator > "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633) DAK Dari Anna K. Head of Accounts > "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862) EG Edward G. Implementations Manager > "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286) CC Charlotte C. General Manager > "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) KA Karla A. Director > "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526) LD Lawrence D. Sales Engineer > "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121) CC Charlotte C. General Manager > "Having so many onboarding specialists was not ideal for continuity of our onboarding." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) SK Stacey K. Director of Operations > "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524) TC Trevor C. Supply Chain Manager > "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) CC Charlotte C. General Manager > "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) TC Trevor C. Supply Chain Manager > "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) AB Andrea B. Accounts > "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785) ZP Zenia P. Office Manager > "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) EJ Elizabeth J. Commercial & Operations Manager > "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) VR Verified Reviewer Owner > "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738) MR Mia R. Operations Manager > "Great Experience with lots of support to get you started" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913) ZP Zenia P. Office Manager > "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) KS Kieron S. IT and Marketing Manager > "I take that as a result and look forward to integrating more systems and apps via API in the coming months." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) AA Amber A. Customer Care Admin > "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292) BL Brigida L. Operations Manager > "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107) Marcos T. Director of E-Commerce > "Due to CIN7 not being able to Commit stock for Backorders." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039) YY Yulia Y. MARKETING MANAGER > "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667) TN Tyra N. Business Operation Manager > "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) BG Brooke G. Central Tyre Inflation Systems > "The support provided was excellent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572) Ed G. Integrations Manager > "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555) BG Brooke G. Central Tyre Inflation Systems > "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572) EJ Elizabeth J. Commercial & Operations Manager > "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) Lucy W. Team Assistant > "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034) FA Fraser A. Managing Director > "A little bit buggy with the invoicing system, but otherwise, no issues." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116) AL Angelo L. CEO > "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882) AM Andrew M. Consultant > "I sent in multiple sales call requests and emails, but no one got back to me." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429) RS Robert S. Operations Director > "Cin7 Omni has given us complete visibility of our stock position with almost real time updates." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246) SD Soren D. Operations Manager > "The lack of NetSuite integration is a negative for our particular business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) NS Ned S. Director > "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060) SD Soren D. Operations Manager > "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) YY Yulia Y. MARKETING MANAGER > "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667) DD Deklan D. Inventory and Logistics Manager > "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867) JRP Jan Rae P. Assistant Operations Manager > "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the overall..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915) DD Deklan D. Inventory and Logistics Manager > "Online help sources seem to be sometimes out-dated and this has caused errors to happen within our system, while getting the issues fixed I am told it is my user..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867) TN Tyra N. Business Operation Manager > "Customized report is a powerful tool and Cin7 came with many great functionalities for a light ERP system." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) VR Verified Reviewer Co-founder & Director > "It can be clunky and there are surprisingly a lot of crashes." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3773361) TN Tyra N. Business Operation Manager > "He has been the rockstar who not only helped us with building our integrations, but also help resolve many issues that other people created and/or cannot help!" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) JK Jesper K. Manager > "Problem is a lot of ther solution they promissed didn't work as described." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4088097) CC Charlotte C. General Manager > "Our final specialist who saw us through the go live process was brilliant." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) IL Ian L. Head of Supply Chain > "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903) [View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/) Yatra P. Omni Associate > "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259) HD Hana D. CEO > "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner)..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) RP Ryan P. Lead Designer > "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273) Brian B. President > "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) FC Fujimory C. Founder > "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589) VR Verified Reviewer Digital Marketer > "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) Manuel G. Manager and Software Architect > "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815) HD Hana D. CEO > "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) VT Vibha T. seo > "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) DB Didier B. Product Owner > "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) DG Damian G. CTO > "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) ES Eugene S. Chief Product Officer and Co-Founder > "Also, the tools used for creating your own custom reports are completely frustrating." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572) VR Verified Reviewer Senior Accountant > "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time." [See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050) SB Sander B. CEO > "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639) KK Karanja K. Managing Partner > "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100) SD Sushmita D. Executive > "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) Brian B. President > "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) VR Verified Reviewer Dropshipper > "Some advanced options are not very clear and sometimes the system feels a bit slow." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764) ES Elias S. Marketing Coordinator > "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121) DG Damian G. CTO > "Also customization can get pricey when you need something outside the standard setup." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) NS Novellynn S. Founder > "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) JB Justin B. System Specialist > "no native integration with Wordpress or Webflow making it difficult to track website subscriptions" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) GM Gustavo M. Manager > "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020) BT Benjamin T. IT-Systemadministrator > "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) Brian B. President > "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) VR Verified Reviewer Sales Manager > "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028) ES Eugene S. Chief Product Officer and Co-Founder > "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572) DA Dan A. Data Scientist > "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570) VR Verified Reviewer Digital Marketer > "Not ideal for businesses looking for a simple, seamless integrations and CRM management." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) JB Justin B. System Specialist > "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) DB Didier B. Product Owner > "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) HD Hana D. CEO > "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) VnC Verónica C. Partner > "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743) LD Lisbet D. Manager > "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597) VR Verified Reviewer CEO > "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621) BD Brent D. Owner > "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) DW Deepak W. Production > "We are using apps on smart phones, PCs, and tablets for communication, notifications, alerts, and reports." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6354156) JK Jon K. Managing Director > "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time switching out once..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775) VR Verified Reviewer Digital Marketer > "It can also scale as businesses grow and there is the option to integrate" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) VR Verified Reviewer Co-Founder > "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793) SbB Sébastien B. Co-founder and manager > "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930) Brian B. President > "Our biggest issue was billing, support, and operational risk." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) Nataliia T. Buiness Development Manager > "No need to long customizing, which makes it a good deal for small to medium organisations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116) RG Rahma G. mechatronics Engineer > "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524) Alaa J. General Manager > "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410) VR Verified Reviewer Director > "The software is difficult to work out and use, documentation is poor..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335) JB Justin B. System Specialist > "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) SD Sushmita D. Executive > "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) NS Novellynn S. Founder > "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) AA April A. President > "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885) BK Blerta K. Language Instructor > "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257) HM Henrique M. business and sales director > "whatsapp app is too basic and missing features such as loading a video in the social media managment tool." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872) TF Todd F. President > "We also liked that Odoo could keep our inventory in sync with all of our selling platforms, such as Amazon, eBay and WooCommerce. " [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6372967) JZ Jon Z. Owner > "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466) JF Joe F. Associate Professor of Law > "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) ES Elias S. Marketing Coordinator > "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121) EO Elias O. Data Engineer > "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761) AE Amany E. Infrastructure Manager > "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580) JF Joe F. Associate Professor of Law > "It offers quality task automations that has allowed us to streamline our routine tasks by automating them." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) AB Aaron B. President > "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207) VT Vibha T. seo > "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) BD Brent D. Owner > "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) AM Alfonso M. CEO > "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811) KS Kamal S. Financial Controller > "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss"" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582) SK Steef K. Accountant > "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436) LM Latrice M. Ceo > "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754) EA Ezalldeen A. Programmer, application auditor, and accountant > "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171) MD Michael D. Chief Marketing Officer > "I was not expecting changing the date format settings or removing the "proforma" part of the invoice titles to require so many steps." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6381798) ES Erik S. CEO > "Odoo is very simple to set up, use and manage warehouse orders and inventory items at many different warehouse locations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6863959) FT Federico T. Development manager > "The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the Non-Profit sector" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6540166) Nishant T. Sr analyst > "Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6826420) YB Yusuf B. Systems Engineer > "I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775578) VR Verified Reviewer Dropshipper > "It is easy to see all important data and follow each customer from first contact to payment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764) DB Davis B. Supply Chain Coordinator > "There are some functions inside Developer Mode that are not able to be bulk deleted when deactivating Developer Mode." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6562234) GE Greg E. President > "Complete albeit light solution that can support multiple small to medium sized businesses....the alternative to massive tech companies (MS, Oracle, SAP)" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6443013) BD Brent D. Owner > "We've invested significant time and money into a system we still cannot use." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) KM Kur M. Senior ICT Officer > "Its Enterprise Resource Planning \[ERP\] Software that offers a suite of business applications for all businesses which includes the following:" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465305) RD Ray D. Director > "Trying to import products with variations is a nightmare...even when Odoo do the import themselves the final outcome is nothing but a mess of mis matched data." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6749691) [View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/) ## User interface [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) 4.29 (600) 4.20 (1,306) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Cin7 Omni 39/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/133133/Cin7/#features) Odoo Top features 40/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/135618/Odoo/#features) ### Recognition No recognitions have been awarded to Cin7 Omni Odoo is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Cin7 Omni Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Odoo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cin7 Omni - By Cin7 - Located in New Zealand - Founded in 2011 Odoo - By Odoo - Located in United States - Founded in 2005 ## 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