Odoo vs Cin7 Omni: Which is a better fit?

Charles: Hi, my name is Charles. I'm a mental performance consultant. I've been using Odoo for my personal business and I give it a rank of four out of five. Before using Odoo, I wasn't really using anything, which meant that a lot of responsibilities and task fell on my desk. So I started using Odoo to kind of schedule everything out, make sure I organize everything, work on billing, work on implementing an e-commerce, and also just learning to manage project between the different people that we had collaborating with us. I decided to choose Odoo because I needed a system that was a bit more precise and concise to work with the different people that we had, with the different schools and the different projects. And at the same time, I wanted to use the same platform that was going to allow me to work on billing and invoices without using another software in order to complete that task. So implementing Odoo was fairly simple. Obviously it's a new software which always takes time. But the person that helped me set it up made sure that things were running smoothly and that we didn't really have any issues. The big plus of Odoo was the easy customer service and the fact that the app was very user-friendly for myself, but also the people that was also on board using the platform. The main advice I have for anyone who wants to use Odoo in their business, if you're looking to save time and really you having multiple things to do all the time, Odoo will just help you facilitate those roles and understanding, facilitating and delegating all that work that falls down on your lap, that was a big different changer for me. The biggest thing was just accepting that the business was growing and that I needed help to make sure that every single files were completed on time, which is the main reason and the main advice that I tell you on why you should use Odoo.

Sean S.: Hi, I'm Sean. I'm an owner of a vineyard and I give Cin7 a four out of five. Prior to engaging with Cin7, we were using a variety of different software platforms to meet our needs for logistics and fulfillment. And that included MYOB as an accounting software, as well as cloud-based e-commerce software like, the [West 00:00:25] Commerce. However, they did not meet any of our needs and so we reviewed a variety of different products. The reason that they did not meet our needs, was because they didn't offer good integration with each other or offered a fully cloud integrated solution. So when we looked at other products, we looked at MYOB's cloud accounting platform, we looked at Xero, we looked at Unleashed Inventory and we looked at Magento. However, and then of course, Cin7, however, none of these really offered a full solution to be integrated. The lack of integration was a big part of the reason why we chose Cin7. When we looked at Cin7, the product is really what I would call sort of a Swiss Army Knife of options and tools. It offers logistics features, it offers inventory management, it offers order fulfillment and there's a whole other suite of options and possibilities with it. Some of which we aren't even using such as payment portals and things like that but we may integrate in the future. The problem that we found is that none of these other products that I mentioned before, we're actually able to fully work together and provide us a good ecosystem for meeting all of the needs of a business like ours. So, what we found is that Cin7 does offer a lot of opportunity and another very important feature for us as a vineyard and winery is reporting capabilities, both for sales as well as meeting tax requirements and other regulatory and compliance requirements. And that is probably the one area where Cin7 actually offered the best features out of anything else that we could put together. When it came time to integrate and onboard into Cin7, we spent a little bit of time working with their team directly. But what we did find is that it is a somewhat complex product and because it really does touch on accounting and integrates tightly with accounting software, we did need to bring in some specialists to do that integration. So we did hire a third party consultant, who did a fantastic job for us and really helped get the accounting, the sense of our prior data out of our prior platforms and order histories and inventory, and even setting up some of the structures of how we are going to transact and process oders in the business. My feeling on that was a specialist provider was the best solution for us, Cin7 does do a lot of this work in-house and offers that. But our choice after looking at the onboarding solution, in-house with Cin7, was to go with a specialist provider that could give us a more bespoken tailored fit to meet our business needs. A few things to think about when making a move into Cin7 would be to consider what are your current requirements in terms of historical data versus starting and starting with a clean slate. For us, it was very important to actually bring in a lot of our data from our prior systems and the fantastic thing is Cin7 does have very excellent tools for importation in terms of bringing data in. However, that can be an expensive and a bit of an onerous process to get it in and to get it right. So we did have to bear some additional costs to bring in things like, historical order history into Cin7 and that did come at some price. So I guess my advice to somebody else that would be to consider whether, having access to their prior systems and keeping their historical data in one location for reference is a viable solution, as opposed to going through and trying to bring everything into Cin7. If you do look at that, you will be looking at some extra effort and time to be able to make that work and probably make it work the way that you want to.