---
title: "Compare Cin7 Omni vs Zoho Inventory 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Cin7 Omni and Zoho Inventory based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/133133-146241/Cin7-vs-Zoho-Inventory"
page_type: "comparison"
language: "en"
---

# Cin7 Omni vs Zoho Inventory Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cin7 OmniZoho Inventory2/4 selected

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/)

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.5 (422)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [601 reviews](#user-reviews)

Positive

519

Neutral

37

Negative

45

[## Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[4.5 (422)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [422 reviews](#user-reviews)

Positive

391

Neutral

20

Negative

11

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Xero

4.4 (3,329)

* * *

Starting Price

$25.00

Flat Rate,Per Month

Free Trial

Free Version

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User rating

88%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

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4.8 (1,193)

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Starting Price

$29.00

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Free Trial

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of reviewers  
rated it above 4 stars

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### Odoo

4.2 (1,331)

* * *

Starting Price

$31.10

Per User,Per Month

Free Trial

Free Version

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User rating

83%

of reviewers  
rated it above 4 stars

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### Fishbowl

4.2 (1,132)

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Starting Price

Contact vendor for pricing

Free Trial

Free Version

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User rating

84%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,482 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Feature ratings

Data Synchronization

4.0

Inventory Tracking

4.2

Inventory Control

4.1

Real-Time Data

2.5

Billing & Invoicing

4.1

81%Fit

High performer

Feature ratings

Data Synchronization

4.4

Inventory Tracking

4.9

Inventory Control

4.7

Real-Time Data

4.5

Billing & Invoicing

4.4

User satisfaction

User satisfaction

4.3

User reviews[601](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

User satisfaction

4.5

User reviews[422](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Best for

eCommerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.

## User reviews

Pros & cons

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

JRP

Jan Rae P.

Assistant Operations Manager

> "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

MF

Matt F.

Senior Supply Chain Manager

> "Having all of our data in one centralized location will have multiple benefits over time."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4663639)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

VR

Verified Reviewer

Owner

> "Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CM

Carlos M.

Director

> "I love the integrations, my entire system is linked between B2B, shipping, ecommerce platforms and the warehouse for distribution. "

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3195121)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

BF

Brenda F.

Company Secretary

> "Landed cost is also a large benefit as we import in euros, sell in GBP and need to include freight and custom costs in the cost price, which Cin7..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3242838)

DD

Deklan D.

Inventory and Logistics Manager

> "Online help sources seem to be sometimes out-dated and this has caused errors to happen within our system, while getting the issues fixed I am told..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

JK

Jesper K.

Manager

> "Problem is a lot of ther solution they promissed didn't work as described."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4088097)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

LL

Lili L.

Planner

> "Ease of downloading informationEasy to use and understand process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

AA

Amber A.

Customer Care Admin

> "I liked the feature that an agent can chat and assist offsite with an issue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

MB

Michelle B.

Accounts

> "We still cant get the Shopify to update"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4572252)

Ed G.

Integrations Manager

> "Cin7 initially offered us a great package, it has a lot of features which are great for running our business"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

Lucy W.

Team Assistant

> "Customer service wasn't very good, when we had an issue it always took a long time to resolve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

PM

Prudence M.

Marketing & Sales Director

> "He made the whole experience a lot less daunting and was fast to offer solutions and find fixes to anything not working initially extremely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3338777)

MH

Marnie H.

Director

> "There customer support was weak originally, now it is non existent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4638231)

IL

Ian L.

Head of Supply Chain

> "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

RM

Ryan M.

CFO

> "Cin7 is Trash and steals from their customers."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4127038)

Dean B.

Director

> "has been most helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3589774)

Muhammad S.

Tax Planner

> "Horrible."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3491571)

TL

Tobin L.

COO

> "User friendly and intuitive."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2502688)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

DK

Divya K.

Accountant

> "accounting integration to QBO is terrible!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3749170)

WB

Wilfried B.

Financial Director and Comptable

> "Cin7 Omni is an easy to use software with the ability to integrate with other browsers."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4612946)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

ZP

Zenia P.

Office Manager

> "It integrates well with ShipStation."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

LK

Loanne K.

CFO

> "It was easy to connect and Xero connected easily."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

CT

Clara T.

Accountant

> "I like the tight integration of Zoho Inventory with the accounting software I use, allowing me to keep my stock and..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6775174)

AS

Arun S.

Project Manager

> "I also noticed that certain integrations and features are only available on higher tier plans, which can be frustrating..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7165829)

AS

Arun S.

Project Manager

> "It makes it easy to track inventory, orders, and shipments from a single platform."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7165829)

VR

Verified Reviewer

Operations

> "Doesn't allow me to remove features I don't need which leads to clutter."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___6532419)

JL

Janne L.

Finance and Commerce

> "It greatly improved management because you can have a more organized process that also makes it easier to keep track of..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774196)

LG

Leonard G.

Pharmacy Technician

> "Bugs issues sometimes which may finds annoying"

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7068043)

JM

Jason M.

Owner

> "I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all that..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6796752)

LG

Leonard G.

Pharmacy Technician

> "Poor security system."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7068043)

Andrew H.

Administrator

> "It keeps everything in a neat format, easy to reference and search, easy to manage stock, costs, etc"

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7149948)

VR

Verified Reviewer

CEO

> "Being a web based CRM, the customization is a bit less than I would have liked."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___6403205)

JU

Joy U.

Director

> "It works great for us for order management."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7131839)

VR

Verified Reviewer

Manager

> "It's missing some features that we need and some of the workflows are not customizable or able to be automated."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___4125012)

JM

Jessica M.

Customer Service

> "Now we can accurately monitor our stock, manage our supply chain, and concentrate on expanding our business."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6637927)

RR

Roxanne R.

Owner

> "Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4190750)

JM

Jason M.

Owner

> "I liked to use it for my stock management and in addition to the other Zoho tools when we were using them."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6796752)

ST

Sergio T.

Marketing consultant

> "It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4436842)

TK

Tim K.

Founder

> "Security features are a good thing for me to feel good about and I think that it's great value for the price."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7192767)

DS

Dayle S.

Front-end Developer

> "The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4866314)

KC

Keleigh C.

Esthetician

> "I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small businesses"

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6829244)

MA

Mukul A.

Analyst

> "it is not very easy to understand , takes a lot of time to be familiar with it and take loading time sometimes."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4798837)

VR

Verified Reviewer

Operations

> "Plenty of connections and allows integrations with so many options."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___6532419)

David H.

Software Engineer

> "It was a bit complicated to finalize the integration with some third party platforms."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3724095)

RB

Riccardo B.

Procurement Manager

> "When it comes to managing business inventory, Zoho Inventory offers great features."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

CV

Chirag V.

Senior Software Engineer

> "Very basic and average tool for inventory management."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3648842)

PP

Paloma P.

Communications Manager

> "The software is easy to use and has quality customer support services."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___7052147)

Swadesh P.

Marketing Ambassador

> "It is very rigid and old school inventory system."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3441373)

MM

Marius M.

Director

> "It has amazing flexibility with custom fields, that allows us to achieve exactly what we want."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6113213)

Swadesh P.

Marketing Ambassador

> "Worst part is that the customer support is very bad too at Zoho."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3441373)

RB

Riccardo B.

Procurement Manager

> "Customizing and using Zoho Inventory is easy."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

JP

James P.

ICT Director

> "Does not work like a typical inventory system other than sales inventory hence only limited if you are working with..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2408189)

RB

Riccardo B.

Procurement Manager

> "I have had an amazing experience with Zoho Inventory as an inventory manager."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

Michael A.

Office Manager

> "Unfortunately this software lacks basic features such as bin location and easy sorting."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___2752983)

Lisa P.

content marketing writer

> "Super visual, simple and clean design."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6819234)

GS

Gregory S.

Pressident

> "I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2641829)

MA

Mukul A.

Analyst

> "the feature that i like the most is the driver photo on package which provices proof of deliver and their great and..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4798837)

Michael A.

Office Manager

> "For at least three or four years these features have bee requested and promised and yet they continue to put them off..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___2752983)

LS

Lisa S.

Owner

> "Its software is very user-friendly, and they have a 30-day free trial."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6585258)

GS

Gregory S.

Pressident

> "Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2641829)

PL

Princess L.

Digital Creator

> "Zoho inventory helps me to know that in stock and out stock of items and also helps me to order new stock items online."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___5011844)

IS

Ian S.

Director

> "There is no pick list, which makes warehouse picking a real challenge"

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2410993)

RB

Riccardo B.

Procurement Manager

> "It has all the features we need."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6774060)

IS

Ian S.

Director

> "They really struggle with vat, and therefore connecting to other systems is difficult."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#SoftwareAdvice___2410993)

BA

Brandi A.

Owner

> "The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4916460)

WS

Whitney S.

Managing Director

> "Updating product images a bit time consuming."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#GetApp___2426934)

Erik S.

CEO

> "Zoho Inventory is a user friendly product that is easy to set up and use."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6649529)

RR

Roxanne R.

Owner

> "Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4190750)

DR

Darren R.

Director

> "With this comes the ease of stock control and order management both online and offline."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___5077173)

David H.

Software Engineer

> "It was a bit complicated to finalize the integration with some third party platforms."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3724095)

KR

Katherine R.

CEO

> "Zoho is easy to use as a new e-commerce entrepreneur"

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___6784712)

DS

Dayle S.

Front-end Developer

> "The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4866314)

ST

Sergio T.

Marketing consultant

> "That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is..."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___4436842)

Swadesh P.

Marketing Ambassador

> "Worst part is that the customer support is very bad too at Zoho."

[See full review](https://www.capterra.com/p/146241/Zoho-Inventory/#Capterra___3441373)

[View Reviews](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

## User interface

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.30 (601)

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)

4.46 (422)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Cin7 Omni

39/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

Zoho Inventory

Top features

47/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/146241/Zoho-Inventory/#features)

### Recognition

No recognitions have been awarded to Cin7 Omni

Zoho Inventory is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Inventory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

Zoho Inventory

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

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4.2

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