# Compare Cin7 Omni vs SPS Commerce 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cin7 Omni and SPS Commerce based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-155593/Cin7-vs-SPS-Commerce

---

# Cin7 Omni vs SPS Commerce Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cin7 OmniSPS Commerce2/4 selected

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[4.2 (494)](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

[## SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[4.2 (494)](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

Starting Price

$20.00/month

Value-for-Money

3.7

Functionality

4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

AH

ZD

Based on [494 reviews](#user-reviews)

Positive

405

Neutral

43

Negative

46

## Not a match? Find software alternatives tailored to your priorities.

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Starting Price

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## Summary

* * *

Key features rated by users

Features selected based on 2,778 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Order Fulfillment

4.4

Inventory Management

4.4

Workflow Management

3.8

Billing & Invoicing

4.1

Purchase Order Management

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

4.0

Inventory Management

NA

Workflow Management

NA

Billing & Invoicing

NA

Purchase Order Management

5.0

User satisfaction

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

User satisfaction

4.2

User reviews[494](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

3.7

Customer support

4.1

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Per Month

-   Free version
-   Free trial

Best for

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Best for

Fulfillment is designed for suppliers and 3PLs who sell through the retail industry. We enable your business to connect to our network and exchange information across your systems and partners.

## User reviews

Pros & cons

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

VR

Verified Reviewer

Owner

> "Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

IL

Ian L.

Head of Supply Chain

> "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

Christian M.

Director

> "Some data syncing processes with ecommerce platforms are very manual."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

KK

Keah K.

Co-Founder

> "We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2830250)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

SC

Susan C.

Managing Director

> "Overall onboarding experience is great, they have very detailed onboarding plan and supporting materials, and they onboarding team provide great support and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

SC

Susan C.

Managing Director

> "so it could be a bit annoying when you try to fix a problem and want to see result straight away."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

TL

Tristan L.

Director

> "B2b is a clean looking site and very simple to use for us and our clients."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4711443)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

AH

Albert H.

IT Analyst

> "Customer support is friendly and effective, allows us to process many orders over the course of a week without individual..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___7078382)

JW

Jack W.

President

> "The Automation project has not successfully launched, SPS has charged me since I signed the agreement. If the automation..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6542548)

ZD

Zwee D.

IT Technician

> "SPS Commerce is a great EDI solution for us, we were able to set up multiple connections with customization with the help..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6864385)

JG

Jeff G.

Director of Operations

> "Their lack of product discovery created around 50 critical (trackable) errors, their onboarding team continually failed to..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#SoftwareAdvice___4772716)

MH

MacKenzie H.

Seniors Sales Operations Manager

> "They have helped us work through numerous issues and have provided incentive every time we grow our business with them."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6485116)

JT

Jilly T.

Business Analyst

> "We wouldn't be still with them if they were problematic"

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___7116833)

HS

Helen S.

Order to Cash Manager

> "We really enjoy the fact that they share knowledge and help educate us on any aspect of EDI we may have a question on."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6488635)

MH

MacKenzie H.

Seniors Sales Operations Manager

> "I only see code and data and that means nothing to me not having the knowledge of an EDI expert."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6485116)

HS

Helen S.

Order to Cash Manager

> "It is so nice to have American based help instead of foreign call centers."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6488635)

AL

Anthony L.

CEO

> "SPS has been one of the worst business experiences and I don’t believe it has its customers best interest. "

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6359813)

AT

Andrew T.

I.T. Manager

> "It is bundled nicely with Netsuite which makes integration between SPS and Netsuite quite simple."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4955145)

AA

Alisha A.

Director

> "The lack of 1:1 support, and the sending of hour long video tutorials is not reasonable or possible for small businesses."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#SoftwareAdvice___3843958)

PW

PEGGIE W.

Account Resolutions Analyst

> "Easy to navigate, I use it every day and it's multi faceted"

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6473781)

VR

Verified Reviewer

EDI Specialist

> "The worst part of my job is dealing with SPS Commerce. "

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#GetApp___4758400)

JG

Jeff G.

Director of Operations

> "Platform stability is the only part of the product worth noting. Once we were up and running and spent months..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#SoftwareAdvice___4772716)

CN

Chris N.

Administration

> "No one answers the phone, no one answers emails."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4827828)

MH

MacKenzie H.

Seniors Sales Operations Manager

> "The ease of use and accessibility."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6485116)

DW

Debbie W.

Customer Service/Accounts Receivable

> "I don't like that I cannot contact my vendors through this website on invoices that have not been paid or are overdue."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3529274)

AS

Alison S.

Administration

> "Their customer service is great."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6485080)

CN

Chris N.

Administration

> "Your customer rep will never answer your calls, they are afraid of talking to you on the phone."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4827828)

JD

Jim D.

Owner

> "Customer support for processing retailer-specific questions is good."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4778756)

SC

Shawn C.

Owner

> "Takes too long to save changes."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4970454)

JD

Joshua D.

Manager

> "I liked the seamless transition from incoming order notification to being able to bill it out and have status updates..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4463770)

TS

Todd S.

IT Operations Manager

> "SPS staff's technical ability is without a doubt the worst in the industry."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4907300)

TM

Tehila M.

ceo

> "We used SPS commerec for a large client and things were fine."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___6053983)

JN

Jennifer N.

CEO & Founder

> "Every time there's an issue, they point fingers at other people, like the retailers or the connection folks. But they..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#GetApp___3724039)

GG

Garrick G.

Head of Operations

> "Allows us to work with larger retailers (Nordstrom, Stitch Fix, etc.); the portal also keeps all documentation in one..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3208744)

TS

Todd S.

IT Operations Manager

> "weeks to turnaround onboarding a trading partner is horrible. "

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4907300)

AC

Anne C.

Administrative Office Assistant

> "If we have questions regarding the use of this software, the customer service team is very quick to reply and resolve any..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3648477)

VR

Verified Reviewer

National Account Manager

> "Same story, they come in for initial sale with their customers then disappear and do not care about vendor support. "

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#GetApp___3607980)

LS

Laura S.

Business Development Manager

> "If you are not an expert at EDI, or even if you are, SPS is a great option because it is very user friendly and saves an..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4473122)

JZ

Judy Z.

Logistics & Supply Chain Manager

> "I don't like that you can't edit a PO or cancel a PO after confirmation."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3481448)

ED

Eugene D.

Project Manager

> "The fact that it has so many different retailers already on board makes it easier to add new partners."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3814546)

VR

Verified Reviewer

Accounting Administrator

> "I just spoke to two different men at this company regarding yet another issue with our QBO sync to SPS for billing."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#GetApp___3611549)

AC

Anyssa C.

VP of Sales & Marketing

> "I love how you are able to apply auto sourcing for fields such as Inventory reports and ASNs. "

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3042962)

GG

Garrick G.

Head of Operations

> "A lot of manual work (especially the advanced ship notices) could easily be removed through a spreadsheet upload but..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3208744)

JN

Jennifer N.

CEO & Founder

> "When it finally gets set up, it hope it will save us time."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#GetApp___3724039)

KL

Kirsten L.

GM

> "Each item needs to be manually entered posing a risk of error."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3606208)

DH

Doug H.

operations manager

> "I like the ability to pre-fill forms , like the ASN form, in the preferences mode, which speeds up the process of filling..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2340745)

GS

Gerald S.

General Manager

> "I think it lacks necessary filters to sort documents. when you have more than 100 purchases orders and invoices it becomes..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3064821)

RB

Rachel B.

Sr Director

> "The ease of getting assistance when needed from the SPS Customer Care team."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3676409)

JN

Jennifer N.

CEO & Founder

> "I'm running the company, but until I get on the phone and say, hey, what's happening here, things don't really move. And..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#GetApp___3724039)

KM

Kerissa M.

Staff Accountant

> "The ability to consolidate our customers onto one EDI system has been a huge help in streamlining our internal processes,..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2116608)

CN

Chris N.

Administration

> "Horrible experience."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4827828)

KK

Kazz K.

Sales/Admin

> "I appreciate the notifications I receive via email that let me know purchase orders are available, that invoices have been..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2190219)

CN

Chris N.

Administration

> "SPS is an awful company."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4827828)

AC

Anita C.

Bookkeeper

> "SPS is always very helpful when I call about a customer transaction."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3477116)

CN

Chris N.

Administration

> "Just awful."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4827828)

RM

Rob M.

GM

> "The support to set up my items was great."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4646609)

CN

Chris N.

Administration

> "I have dealt with bad companies before and this was the worst one."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4827828)

GA

Gabe A.

Office Manager

> "Most of the times I have to change some codes but out side of that I find it very easy to use, step by step instructions..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3072601)

JK

Jessica K.

Vice President

> "The integrations to warehouse WMS and Quickbooks Online are slow and clunky... sometimes it takes several hours for docs..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2963353)

MM

Micala M.

LOGISTICS/CUSTOMER SERVICE

> "My company uses this for multiple customers and it makes our jobs so much easier."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3055825)

HH

Hillary H.

Accountant

> "She’s proven multiple times not to follow up and her manager doesn’t attempt to improve the process."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4605329)

Brittany N.

Strategic Account Specialist

> "Availability of workflow scheduler tool is a great thing since it is easy to automate workforce."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2798126)

AA

Alisha A.

Director

> "With 5 or less staff, the learning curve is too high."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#SoftwareAdvice___3843958)

CY

Cindy Y.

operations manager

> "This software is very user friendly and there is also great customer support."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3495861)

AA

Alisha A.

Director

> "The onboarding experience for small businesses is inadequate."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#SoftwareAdvice___3843958)

RB

Rachel B.

Sr Director

> "Good, no problem."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3676409)

JM

John M.

CFO

> "We made the mistake of assuming honorable business practices even while separating. "

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4003062)

EW

Elaine W.

bookkeeper

> "Easy to follow instructions"

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3978822)

SS

Susan S.

Order Processor

> "Our company has to pay all the fees involved for processing an order which cuts into our profit margin because we were..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2241074)

Brittany N.

Strategic Account Specialist

> "Reporting and workflow management has been a game changer."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2798126)

WB

William B.

Software Engineer

> "Horrible developers and no project management. "

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#SoftwareAdvice___3492792)

BS

Bhavik S.

Accounts Payable Lead

> "Receiving order, shipment & billing at one go makes this platform one of the best systems to work with."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2188868)

RM

Rob M.

GM

> "I canceled my plan.. which also was not easy and unsatisfying"

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4646609)

JA

Janet A.

VP of Operations

> "As a small company, it's a bit expensive for us. But it definitely makes the process much easier."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3230805)

DH

Doug H.

operations manager

> "They changed something in the last 2-3 weeks , and now instead of being able to complete an ASN, and roll right into the..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2340745)

SC

Stephanie C.

eCommerce Specialist

> "How easy it is to import orders into our shipping/order entry software"

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3064498)

HH

Hillary H.

Accountant

> "Which is a bummer since the software seems decent."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___4605329)

JA

Janet A.

VP of Operations

> "It's a robust product that makes it easy to find everything in one place."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3230805)

SF

Stacey F.

Director

> "Their customer service issues are clearly cultural and cannot be resolved without a major overhaul of the business."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3149640)

HV

Holli V.

IT Director

> "The managed EDI services help our small company not have to worry so much about checking the documents are sent."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2346643)

SL

Stefani L.

Customer Experience Manager

> "Sometimes when doing searches for purchase order, the search and advanced search functionality can be tricky and it..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2231216)

SL

Stefani L.

Customer Experience Manager

> "Depending on the business partner you are setting up with, implementation may take a bit of time but once in use, SPS..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2231216)

KC

Kristin C.

VP Marketing & Comm

> "SPS Commerce is pricey and is a large part of our monthly business expenses."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3423423)

JS

Janice S.

Account Analyst

> "It is SO simple to auto generate invoices."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3070803)

ML

Mimi L.

Accounting Manager

> "For example, when an invoice is created the information is not propagated from SPS nor our system through MAPADOC so the..."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2241689)

GS

Gerald S.

General Manager

> "I really like how easy this is to use, makes the whole process of purchase to billing easy."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___3064821)

JK

Jessica K.

Vice President

> "No competent SPS representative supporting integration to warehouse."

[See full review](https://www.capterra.com/p/155593/SPS-Commerce/#Capterra___2963353)

[View Reviews](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

## User interface

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

4.16 (494)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Cin7 Omni

Top features

32/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

SPS Commerce

13/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155593/SPS-Commerce/#features)

### Recognition

No recognitions have been awarded to Cin7 Omni

No recognitions have been awarded to SPS Commerce

### Deployment & support

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SPS Commerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

SPS Commerce

-   By SPS Commerce
-   Located in United States
-   Founded in 1987

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/103908-155593/IQMS-ERP-Software-vs-SPS-Commerce)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,124)](https://www.capterra.com/p/138689/Booqable/reviews/)

$349/month

Price

$29/month

4.2

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133133-138689/Cin7-vs-Booqable)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$349/month

Price

$2210/year

4.2

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,039)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

$349/month

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133133-225601/Cin7-vs-WooCommerce)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (730)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

$349/month

Price

$349/month

4.2

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133038-133133/Cin7-Core-vs-Cin7)