# Compare Cin7 Omni vs Square for Retail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cin7 Omni and Square for Retail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-170272/Cin7-vs-Square-for-Retail

---

# Cin7 Omni vs Square for Retail Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cin7 OmniSquare for Retail2/4 selected

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

[## Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [492 reviews](#user-reviews)

Positive

468

Neutral

13

Negative

11

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### Toast POS

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,646 reviews from point of sale software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Feature ratings

Payment Processing

3.9

Electronic Payments

2.5

Sales Reports

4.0

Inventory Tracking

4.2

Inventory Management

4.4

81%Fit

High performer

Feature ratings

Payment Processing

4.6

Electronic Payments

4.5

Sales Reports

4.6

Inventory Tracking

4.6

Inventory Management

4.4

User satisfaction

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

User satisfaction

4.7

User reviews[492](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Best for

Whether you sell online or in store, Square for Retail can work for your retail business no matter your size or style.

## User reviews

Pros & cons

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

JRP

Jan Rae P.

Assistant Operations Manager

> "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the overall..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915)

DD

Deklan D.

Inventory and Logistics Manager

> "Online help sources seem to be sometimes out-dated and this has caused errors to happen within our system, while getting the issues fixed I am told it is my user..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

TN

Tyra N.

Business Operation Manager

> "Customized report is a powerful tool and Cin7 came with many great functionalities for a light ERP system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

VR

Verified Reviewer

Co-founder & Director

> "It can be clunky and there are surprisingly a lot of crashes."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3773361)

TN

Tyra N.

Business Operation Manager

> "He has been the rockstar who not only helped us with building our integrations, but also help resolve many issues that other people created and/or cannot help!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

JK

Jesper K.

Manager

> "Problem is a lot of ther solution they promissed didn't work as described."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4088097)

CC

Charlotte C.

General Manager

> "Our final specialist who saw us through the go live process was brilliant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

AR

Anthony R.

Web Developer

> "The system is straightforward, fast to learn, and reliable for day‑to‑day retail operations."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7064934)

Amie O.

Point of Sale Inventory Control manager

> "We had a transient business and the sales tax programming was a bit cumbersome, having to change them..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6872576)

AC

Alisa C.

Owner

> "I have complete control over each transaction and can run any sales or promotions that I want!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6599340)

AS

Amy S.

Owner

> "I operated in good faith, with no chargebacks or history of fraud, and now my ability to serve customers..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305)

CM

Caitlyn M.

Buyer

> "My overall experience was okay, there’s are more pros than cons, but the cons hold more value than the pros."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7068343)

DK

Demi K.

Owner

> "Sometimes based on your internet, it can be a pain to work with."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6128789)

SG

Steve G.

Owner

> "It makes it very easy to use for a fast paced retail environment and it has lots of options to help add..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6588991)

RF

Rose F.

owner

> "We constantly count and fix the inventory numbers in the system and within days they're wrong again."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944)

Kurt Z.

Owner

> "Square is very easy to set up and very user friendly when in use."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7075107)

CV

Crayle V.

Freelancer

> "It just kept sending bursts of 3-5 messages with links to broken pages on their website based on key words..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

MP

Michal P.

Software Engineer

> "There is a lot of documentation that can be accessed."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6805046)

VR

Verified Reviewer

Marketing Manager

> "I did not enjoy order issues and payment issues on the square software."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4409451)

MH

Mitchell H.

Senior Consultant

> "It is easy to use, easy to create an account, and simple to add inventory with pictures and descriptions!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6602752)

RC

Renee C.

HR Rep

> "Connectivity issues with WIFI occasionally"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055)

AS

Amy S.

Owner

> "At first it was easy. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305)

NH

Nathan H.

Owner/chiropractor

> "Occasionally have difficulty getting software to connect with internet to process cards and the..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2958609)

AL

Angela L.

Owner

> "It builds instant credibilty with the consumer."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5038290)

EU

Ela U.

Owner

> "the app works only on ios and not available on android"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3582604)

LNR

Laly Noya R.

CEO

> "Also, my customers are able to purchase without any hassle."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6048238)

CB

Carrie B.

NutriStore Supervisor

> "I called square to ask about being locked out of my account and the customer service rep (\[SENSITIVE..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4225431)

GD

Grace D.

Advocate

> "I am not a huge business but it's great to have access to a more robust feature set which I think is what..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4233418)

AR

Angel R.

Nail Tech

> "It is a bit expensive for the limited features you get."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

HH

Heather H.

Order Management III

> "This seems like the best program for small businesses."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5023492)

KI

Kate I.

Chiropractor

> "Nothing - this was quick - sometimes connection was challenging if internet was poor."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409)

RC

Renee C.

HR Rep

> "Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055)

AR

Angel R.

Nail Tech

> "The app crashes a lot as well."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

VR

Verified Reviewer

CEO

> "I ma using this and managing it for my customers and I feel like this is the best merchant provider..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3528460)

MT

Michael T.

ownner , acupuncturist

> "I do find that sometimes the payouts can be confusing"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3554897)

ST

Savannah T.

CFO

> "We're able to set it up on the go and really able to make our customers feel comfortable giving us their..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2985110)

RF

Rose F.

owner

> "My inventory numbers are always wrong."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944)

MM

Michael M.

Owner

> "Processing payments and a payout at the end of the day makes retail a breeze."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4720076)

LM

Larry M.

owner/Inspector

> "I really don't have any thing bad to say about the software or platform except maybe I do wonder about if I..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2898284)

KI

Kate I.

Chiropractor

> "Square for retail is a great option for small business looking for a POS system to implement quickly."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409)

MA

Melanie A.

Business Owner

> "I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

LB

Laura B.

First Impressions Director

> "We have rotated stock, added new and taken out old, and updating the system has been very clear and easy."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257)

TW

Travis W.

Operations Manager

> "The void system being only for restaurant usage is a bit frustrating. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2962174)

CR

Connor R.

IT Support

> "this product is a small business dream and makes transactions seamless"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4285077)

KH

Kelsey H.

lot manager

> "Really really challenging to use on a ipad for scheduling and adjusting people's time cards."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087)

RH

REBECCA H.

WARRANTY CLERK

> "EASY AND USER FRIENDLY, SIMPLE TO DO NIGHTLY ACCOUNTING"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6144122)

DB

Daniel B.

VP

> "I wish we had never contacted this bad company. If you choose them be AWARE at your own risk they might..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593)

LK

Lynn K.

Pastor

> "Cost and set up were both affordable and easy, plus transactions were never an issue on any device or..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912)

CV

Crayle V.

Freelancer

> "You can't manage your account from your phone."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

GD

Gemma D.

Admin

> "The small size and ease of use of the square reader makes processing our transactions as easy as possible!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3776217)

DB

Daniel B.

VP

> "Square has terrible customer service and poor crisis management."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593)

ES

Eric S.

IT Manager

> "It worked well for conferences and venues."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3607636)

CV

Crayle V.

Freelancer

> "Many pages of their site were broken when I did my set up."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

John A.

Owner

> "Aesthetically its great but only because I spend well over 20 hours editing to make up for the lack of user..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499)

ER

Edgar R.

Endpoint Technician

> "Coincidentally, the party I was conducting business with was a tax-exempt business and I had no idea how to..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3298077)

RK

Rachel K.

Accounting

> "Have used the product in public settings with zero issues."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321)

AR

April R.

Owner

> "The fees are so high."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3642072)

CK

Colleen K.

Rep Trainer

> "I like the ability to let the customers use the Tap feature on their credit or debit cards."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3006387)

NB

Nikolus B.

Electrician

> "I do not like the time it takes customer service to get back to me on issues."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2941812)

SD

Sherri D.

General Manager

> "It was a huge improvement as far as ease of use and the time it takes to finish a purchase."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3851826)

TD

Tara D.

Merchandiser

> "the high percentage to do a transaction is only thing I don't like"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3472982)

KK

Kasey K.

Owner and Operator

> "The ability to use this product anywhere at anytime makes it my number one choice for quick business..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3330301)

DE

Daniel E.

Senior Pastor

> "However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2825375)

VR

Verified Reviewer

Purchasing Coordinator

> "This allows me the option of taking credit cards instead of relying on people having cash."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900)

VR

Verified Reviewer

Business owner

> "Occasionally run into customers who aren't comfortable with using it."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2953744)

LK

Lynn K.

Pastor

> "The processing fees were very reasonable for our use. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912)

CV

Crayle V.

Freelancer

> "No, I don't want to leave setup, I just need this box out of the way."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

JT

Jared T.

Supervisor

> "The user interface of square is very easy to use and can be learned by young employees with little to no..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4164636)

MA

Michael A.

Owner

> "Back office reporting is not as intuitive as I would expect from how easy it is to use."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3008156)

KJ

Kahlil J.

Co-Owner

> "It helps raise the sales of your business while finding unique ways to reduce costs."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2879526)

MA

Melanie A.

Business Owner

> "A client purchased multiple packages totally thousands of dollars from my company, received the services,..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

LB

Laura B.

First Impressions Director

> "The software is easy to manage on the back end and front end."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257)

CV

Crayle V.

Freelancer

> "Their customer service leaves much to be desired."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

EU

Ela U.

Owner

> "it is easy to use on the go, does not requite complicated hardware"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3582604)

MC

Michael C.

Attorney

> "The optional add on devices (such as the terminals) seem pricey to me, which has kept me from ordering..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2346484)

JM

Jay M.

Sales and hires

> "build quality is important it’s been dropped a few times and still works fine, also charge life is awesome,..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3295559)

CV

Crayle V.

Freelancer

> "I don't trust the company enough to handle my money."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

JM

Jude M.

Owner

> "I can also offer discounts, rewards and gift cards from the App."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3490529)

KH

Kelsey H.

lot manager

> "Was very slow and would regularly crash."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087)

VR

Verified Reviewer

Purchasing Coordinator

> "It is small, easy to use but still allows me to invoice and create reports but still be portable to take..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900)

John A.

Owner

> "This took way too many hours to set up. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499)

AR

Angel R.

Nail Tech

> "It's easy to set up a sale and get paid quickly."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

VR

Verified Reviewer

line cook

> "cant find any negative option. but then again i dont know how expensive it is and if it helps match to your..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2673719)

RK

Rachel K.

Accounting

> "Simple product, everyone knows how to use it when buying a product."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321)

VR

Verified Reviewer

Director of Delivery

> "We've had trouble updating inventory and printing barcode labels."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2334975)

KH

Kristen H.

Office manager

> "I love this software because it allows me to accept payment on the go from anywhere whether it be with my..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2210008)

CV

Crayle V.

Freelancer

> "I haven't processed any sales."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

[View Reviews](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

## User interface

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)

4.67 (492)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Cin7 Omni

Top features

44/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

Square for Retail

38/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/170272/Square-for-Retail/#features)

### Recognition

No recognitions have been awarded to Cin7 Omni

No recognitions have been awarded to Square for Retail

### Deployment & support

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square for Retail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

Square for Retail

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

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[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

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[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

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[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

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4.7

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[View full comparison](https://www.capterra.com/compare/152638-170272/Epos-Now-vs-Square-for-Retail)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

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4.2

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[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

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4.2

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4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/133133-135618/Cin7-vs-Odoo)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$0/month

Price

$176/month

4.5

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170272-180087/Square-for-Retail-vs-Boulevard)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

$349/month

Price

$29/month

4.2

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133133-138689/Cin7-vs-Booqable)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/)

$0/month

Price

Contact vendor for pricing

4.5

Features

3.8

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/170272-226864/Square-for-Retail-vs-Clover)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,637)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$349/month

Price

$2210/year

4.2

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$0/month

Price

$5/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170272-205337/Square-for-Retail-vs-Shopify-POS)