# Compare Cin7 Omni vs Katana Cloud Inventory 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Katana Cloud Inventory and Cin7 Omni based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-172888/Cin7-vs-Katana-MRP

---

# Katana Cloud Inventory vs Cin7 Omni Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Katana Cloud InventoryCin7 Omni2/4 selected

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)[4.6 (171)](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[## Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)[4.6 (171)](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [171 reviews](#user-reviews)

Positive

158

Neutral

4

Negative

9

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

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## Summary

* * *

Key features rated by users

Features selected based on 6,141 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Data Synchronization

5.0

Inventory Tracking

4.4

Inventory Control

4.1

Real-Time Data

\--

Billing & Invoicing

4.0

74%Fit

High performer

Feature ratings

Data Synchronization

4.0

Inventory Tracking

4.2

Inventory Control

4.1

Real-Time Data

2.5

Billing & Invoicing

4.1

User satisfaction

User satisfaction

4.6

User reviews[171](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

Ease of use

4.6

Functionality

4.2

Value for money

4.4

Customer support

4.7

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Manufacturers, retailers, and others looking to utilize the best software on the market for manufacturing, sales, and accounting and run it all from one user-friendly cloud inventory platform.

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

## User reviews

Pros & cons

Andrew M.

Owner

> "Decent user interface and basic manufacturing features, with adequate inventory tracking and production planning for small teams."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___7090937)

Andrew M.

Owner

> "The company has become increasingly difficult to work with, shows little understanding of small manufacturers’ realities, enforces punitive..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___7090937)

Andrew M.

Owner

> "On the plus side, Katana made it easy for us to export our data and we performed the data migration and cut-over to the new system entirely..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___7090937)

Andrew M.

Owner

> "Year after year, it became clear that the company didn’t care about smaller customers anymore: their strategy seems squarely aimed at upmarket..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___7090937)

Erik B.

CTO

> "The UI is well designed and easy to use with good features and UI."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___7129156)

FM

Fabien M.

CEO

> "Katana is one of these SAAS that looks pretty and attractive on the surface only to hide the worst possible customer policy, pricing plans and..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6373713)

Dominique F.

supply manager

> "KAtana manufacturing Erp is a solid choice for small and medium sized business looking for a user-fried and Integrated solutions for their..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4653083)

FM

Fabien M.

CEO

> "Katana's company hook you up with a sense of affordability only to charge astronomical price hikes whenever they feel like it. Despite the fact..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6373713)

LT

Lisa T.

CFO

> "The software is very easy to use and I like the automatic saving feature but also able to edit transactions as well."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4970077)

FM

Fabien M.

CEO

> "Wait, it's not over yet ! Once you decided enough is enough and you can't give your data and your trust to a company acting like a MAFIA..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6373713)

HM

Hanif M.

Director

> "Also the seamless integration with Quickbooks online is very nice."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4987584)

Erik B.

CTO

> "The pricing is expensive and the cancellation policy is terrible."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___7129156)

SO

Shanon O.

Production Manager

> "I found the Katana Academy videos the most helpful."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4970009)

AR

Alan R.

CEO

> "Something as simple as being able to label a part number with a bin number for easy retrieval was taken out and put into a "warehouse" bundle..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6249507)

BT

Brent T.

Production Manager

> "We love the simple interface which makes it easy to train others on,. "

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4978587)

FM

Fabien M.

CEO

> "Again, without a warning, without getting approval, they just start to bill your payment card with 899$ every month."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6373713)

RC

Romain C.

COO

> "Integrated with ou woocommerce, it manage 2 stores having same references simultaneously, we can perfectly create our product based on several..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2929303)

AR

Alan R.

CEO

> "I think these add-ons are overpriced—you can get serial number tracking from Zoho for $80/month, but they expect us to pay $199/month for just..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6249507)

AP

Angela P.

Brand Owner

> "I especially appreciate it's 'Make to Batch' functionality which allows for users to track pre-produced products and allowing for future..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3478564)

CG

Chris G.

CEO

> "Most of the time the response is "oh we'll put it on our voting system, if it gets votes we'll fix it", which really is not what I expect from..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6164935)

MG

Matt G.

Product Engineer

> "Great inventory management software for the price."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6060174)

Oscar R.

Director

> "They would have never bothered to address this if I didn't bring it up to them, they would have happily charged me 2333% more than my original..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#GetApp___6202686)

CG

Chris G.

CEO

> "The user interface is pretty and nice to use, mostly"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6164935)

FM

Fabien M.

CEO

> "Obviously, this is exactly the kind of chaotic experience you want to avoid to your company and your staff."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6373713)

HM

Hanif M.

Director

> "I loved the user interface and the ease of working with the system."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4987584)

AS

Alex S.

Head of Operations

> "There are some missing features - custom fields, tiered pricing, etc."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___5052033)

FP

Frank P.

OWNER

> "Good. bit of a learning curve"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4970185)

CS

CAMILLA S.

owner

> "MRP systems are time consuming to implement. For them to take away functionality and SIGNIFICANTLY increase the price after the first year..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6178422)

AS

Andrew S.

CEO

> "Its very very easy to use."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___5051469)

AR

Alan R.

CEO

> "Bugs are ever-present, and they take existing features away to put behind a behind a paywall."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6249507)

EC

Edward C.

manager

> "it was easy to set up the team helped me a lot"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4970316)

CG

Chris G.

CEO

> "Given how central MRP/ERP/etc is to our business, we will be looking for a different provider asap, as none of this inspires trust in what..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6164935)

LH

Lukas H.

Director

> "Great user interface, very easily operable."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6197393)

CG

Chris G.

CEO

> "That did not happen, and instead they just turned things off and billed our card for add-ons we never agreed to."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6164935)

EB

Eddie B.

Engineer

> "PNs support variants which allows for great flexibility when pricing items to multiple customers."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2917104)

Oscar R.

Director

> "Customer service will only meet you at 2am Australian time (useless)"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#GetApp___6202686)

KS

Keli S.

Founder/CEO

> "Katana has been instrumental in scaling our skincare brand from small batches in the kitchen to larger scale operations and inventory tracking..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2776253)

CG

Chris G.

CEO

> "No backup, no undo, and again, lots of bugs."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6164935)

MZ

Marika Z.

CEO

> "The set-up time for Katana was quite quick, and helped us set up our inventory management system in a short time."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3408088)

AS

Andrew S.

CEO

> "Ive tried lots of other systems - ugly ones, expensive ones, and completely confusing ones."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___5051469)

JC

Jason C.

President

> "We were able to implement Katana as our central point for our entire software stack."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3415731)

CG

Chris G.

CEO

> "Forced onboarding (billable of course) with an "expert" is a bit of a joke"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___6164935)

JB

Jocelyn B.

CEO

> "For a small business with lots of moving parts and inventory to manage, Katana makes everything a breeze."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3374619)

Oscar R.

Director

> "horrible and I would never ever want to be in business with them again, they only see you as money bags."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#GetApp___6202686)

RJ

Rowena J.

Financial Controller

> "I know that as we go forward and get more and more information into the system it will provide even more, very valuable information for us."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3081875)

Oscar R.

Director

> "This company is greedy and it will fail if they keep this way."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#GetApp___6202686)

Joshua P.

Owner

> "It even lets me add time to tasks in production so I can monetarily make sure employees are being efficient enough for my company to remain..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2178534)

MEN

Mary Ellen N.

ecommerce manager

> "Identifying products that are ready to ship on each order is cumbersome."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4302129)

PM

Paul M.

Head of Operations

> "The ability to create recipes for each product has been a huge help for us as we have quite a lot of raw materials in each finished product."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2764560)

JV

Jason V.

Account Manager

> "Its really unintuitive for me at least to communicate with my users with the shop floor app."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4302280)

YG

Yvonne G.

Owner

> "I like the ease of visibility to see what I have, what I need to order and it links into my accounting software, Xero which saves double..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2574773)

MZ

Marika Z.

CEO

> "The manufacturing order process is a bit slow, as it is only possibile to add one product per MO, which might not be ideal for business with a..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3408088)

JH

Jeff H.

General Manager

> "I was looking for a solution for seasonal manufacturing workers that we don't have time to get up to speed with some complex MRP - Kanata's UI..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2577198)

MK

Marcin K.

Director

> "Another thing is lack of Sage integration. If new option is added to the existing product/material Internal Barcode is not generated and it has..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2922874)

EE

Emil E.

Co-Founder

> "I have used far more expensive MRP and ERP systems in the past, and I must say that Katana measures up very well."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3202401)

Dominique F.

supply manager

> "The platform Mey not be useful for complex manufacturing process"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4653083)

AP

Angela P.

Brand Owner

> "Katana's platform is very user friendly with great functionality of inventory management."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3478564)

GV

Gonzalo V.

Productivity Advisor

> "Lack of a lot of important functionalities by the time of use."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4580909)

RG

Raivis G.

CEO

> "Most useful feature for me is to be able to import orders from multiple sources, like Shopify stores."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2780675)

PS

Piotr S.

Complains specialist

> "Only one user per acount at any time is annoying"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4589268)

GV

Gonzalo V.

Productivity Advisor

> "Customer Service and easy to use at the beginning"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___4580909)

JM

Jason M.

Sales Director/ Owner

> "I had some issue with the conversions during the product builds, so I am not sure if you could have multiple conversions for a product. "

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2942978)

PM

Paul M.

Head of Operations

> "Katana has helped us transition away from using spreadsheets to track our manufacturing operations and really professionalise our processes."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2764560)

VR

Verified Reviewer

project/production lead

> "There were multiple problems with barcode scanning that lead to some delays in the beginning"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2987077)

RJ

Rowena J.

Financial Controller

> "The support is friendly and helpful (despite only being available online) and the training videos are really well presented and easy to follow."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3081875)

MH

Michaela H.

BAS Agent

> "not being able to add multiple sale and purchase accounts"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3130068)

KK

Klaus K.

Management

> "The cloud-based concept and the reduced complexity combined with an intuitivbe operatzion makes this SW easy to install and to work with if you..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2347497)

ET

Elias T.

Director

> "It doesn't have a multicurrency feature for purchase orders (when you buy inventory in a currency different from your main currency)"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2580032)

Liz S.

Finance Specialist

> "This software helps bridge the gap between Quickbooks and raw material consumption without the need for a full-scale ERP."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2195243)

DF

Dennis F.

Operatons Manager

> "Cost, certain features do not make sense in the implementation."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2906653)

MC

Malinda C.

COO

> "Katana provided all the functionality that we were unable to get from Quickbooks while still providing a reliable integration with Quickbooks."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2184074)

MK

Marcin K.

Director

> "I am still little bit worried about lack of backup available to the user."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2922874)

JC

Jonathan C.

Manager

> "Our inventory and purchasing is so much more organized."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2931103)

MH

Michaela H.

BAS Agent

> "not sure how to upload documents"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3130068)

CA

Callee A.

Owner

> "In two weeks, we’ve already seen an increase in production efficiency and decrease in wholesale turnaround times now that EVERYTHING is being..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2187922)

Jeff H.

Owner

> "Making a Purchase Order list took way to long to complete each day. "

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2573959)

JH

Jeff H.

General Manager

> "The ease of re-prioritising jobs, and the automatic stock refactoring is awesome, and the team are really, really responsive to feature ideas..."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2577198)

Joshua P.

Owner

> "Sometimes the app logs me out and I have to put the information in twice."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2178534)

Quoc Viet N.

Production Director

> "We can easy to get COGS, quickly in make decision for make or buy."

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___3132810)

AT

Annabelle T.

Customer Service

> "We got side-tracked on the materials side of things which looked great on the surface but really just complicated things for us"

[See full review](https://www.capterra.com/p/172888/Katana-MRP/#Capterra___2764402)

[View Reviews](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

JRP

Jan Rae P.

Assistant Operations Manager

> "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the overall..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915)

DD

Deklan D.

Inventory and Logistics Manager

> "Online help sources seem to be sometimes out-dated and this has caused errors to happen within our system, while getting the issues fixed I am told it is my user..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

TN

Tyra N.

Business Operation Manager

> "Customized report is a powerful tool and Cin7 came with many great functionalities for a light ERP system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

VR

Verified Reviewer

Co-founder & Director

> "It can be clunky and there are surprisingly a lot of crashes."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3773361)

TN

Tyra N.

Business Operation Manager

> "He has been the rockstar who not only helped us with building our integrations, but also help resolve many issues that other people created and/or cannot help!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

JK

Jesper K.

Manager

> "Problem is a lot of ther solution they promissed didn't work as described."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4088097)

CC

Charlotte C.

General Manager

> "Our final specialist who saw us through the go live process was brilliant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

## User interface

4.57 (171)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Katana Cloud Inventory

Top features

43/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/172888/Katana-MRP/#features)

Cin7 Omni

39/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

### Recognition

Katana Cloud Inventory is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Cin7 Omni

### Deployment & support

Katana Cloud Inventory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Katana Cloud Inventory

-   By Katana Cloud Inventory
-   Located in Estonia
-   Founded in 2016

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

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[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)[4.57 (171)](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

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$31.1/month

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Features

4.2

4.6

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4.0

[View full comparison](https://www.capterra.com/compare/135618-172888/Odoo-vs-Katana-MRP)

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[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)[4.57 (171)](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

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Contact vendor for pricing

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4.2

Features

4.2

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/172888-232310/Katana-MRP-vs-InventoryCloud)

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vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

$349/month

Price

$31.1/month

4.2

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/133133-135618/Cin7-vs-Odoo)

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)[4.57 (171)](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

Contact vendor for pricing

Price

$2210/year

4.2

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/172888-174984/Katana-MRP-vs-QuickBooks-Enterprise)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,147)](https://www.capterra.com/p/138689/Booqable/reviews/)

$349/month

Price

$29/month

4.2

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133133-138689/Cin7-vs-Booqable)

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)[4.57 (171)](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/)

Contact vendor for pricing

Price

$25/month

4.2

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-172888/Xero-vs-Katana-MRP)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$349/month

Price

$2210/year

4.2

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise)