# Compare Cin7 Omni vs SKU IQ 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SKU IQ and Cin7 Omni based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-186941/Cin7-vs-Sku-IQ

---

# SKU IQ vs Cin7 Omni Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SKU IQCin7 Omni2/4 selected

[SKU IQ](https://www.capterra.com/p/186941/Sku-IQ/)[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[## SKU IQ](https://www.capterra.com/p/186941/Sku-IQ/)[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

SR

MM

Based on [173 reviews](#user-reviews)

Positive

162

Neutral

7

Negative

4

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,972 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Data Synchronization

4.7

Inventory Tracking

4.8

Inventory Control

4.8

Real-Time Data

4.7

Billing & Invoicing

NA

74%Fit

Feature ratings

Data Synchronization

4.0

Inventory Tracking

4.2

Inventory Control

4.1

Real-Time Data

2.5

Billing & Invoicing

4.1

User satisfaction

User satisfaction

4.7

User reviews[173](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

$35Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Real-time inventory management software that helps retailers of all sizes connect (POS) point-of-sale with eCommerce sites quickly & easily. Manage all of your inventory in one dashboard with SKU IQ!

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

## User reviews

Pros & cons

SR

Sergio R.

Ecommerce Manager

> "Going further, SKU IQ can create products across both systems, so we can save time and focus on managing the..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6858562)

AF

Amanda F.

Administration Manager

> "I am waiting now for 4 weeks to have an issue resolved which prohibits the basic functionality of the program, to..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6259120)

MM

Miguel M.

Senior Technician

> "This is great for syncing your Wix inventory with Square POS and Square for Retail, the Product search & Multi..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6690153)

MU

Megan U.

CEO

> "Some issues setting up - still unsure how to show that an order is being fulfilled by shopify from TT shop."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6312159)

MU

Megan U.

CEO

> "It simplifies syncing products and orders, ensuring that your stock levels are always up-to-date across both..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6312159)

AT

Anne T.

Executive Director

> "Nothing able to use the UPC codes. "

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6859166)

JL

Jeremiah L.

Expert

> "It allows us the flexibility of having the same information across all of our online platforms, it's a gamechanger!"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6631076)

MH

Matt H.

Manager

> "For the most part it works, when it doesn't it is very annoying because I have to consult a support member to do..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6512572)

AS

Anna S.

Director of Operations

> "Once connected, it was easy to manage everything from one place, and that’s been a huge help for my workflow."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6829854)

AF

Amanda F.

Administration Manager

> "It doesnt matter that I am losing sales revenue from not being able to have an online store."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6259120)

DL

Debra L.

Owner

> "The product syncing and dual platform communication is most helpful."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6488443)

CZ

Charlie Z.

President

> "Not able to integrate with multi platforms"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6316923)

JS

Jessica S.

President

> "I open the store in the next month and am excited to have my inventory reflected internally as well as online."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6272713)

AM

Andrew M.

Owner

> "We lost significant business because the program didn’t work as advertised."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6488013)

JL

Jeremiah L.

Expert

> "Ability to link Square with our BigCommerce account is a huge plus!"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6631076)

CM

Curtis M.

Owner

> "They refused to refund the amount and refused to reduce me to my previous rate....after several weeks of going..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6141448)

SR

Sergio R.

Ecommerce Manager

> "I must say that in terms of customer support, the SKU IQ team over exceed all expectations."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6858562)

KK

Kate K.

Owner

> "I was disappointed to learn I needed a third party app to sync Tiktok with Shopify, however it doesn't feel like..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4981216)

LCA

La Cole A.

Owner

> "What I like most about SKU IQ is that they have the functions that I need inventory management inventory control,..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4932489)

RC

Rebecca C.

CEO

> "I ran into some roadblocks at first with signing up and connecting things incorrectly, likely my bad as they have..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4914045)

NT

Noah T.

Owner/ Founder

> "from your team where we had a nearly hour long set up meeting that eventually was able to get my tiktok data to..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___5100757)

NY

Nadia Y.

CEO

> "They do not have support by phone calls (Sometimes it is necessary, especially when an integration fails)"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6102187)

JS

Jessica S.

President

> "Quick to install, chat feature was great to start the bulk upload of my products"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6272713)

BF

Bianca F.

Owner

> "I had trouble pushing more products between platforms bc I was using the free trial even though I had already..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4910607)

JH

Jenna H.

Marketing Manager

> "Streamlined homepage and dashboard, great support, and an important middle-step between TikTok Shop and Shopify."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6009990)

CK

Christina K.

Owner

> "Each website is different and the installation is not intuitive without help."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4799290)

CO

Carryn O.

Consultant

> "The set up was easy to integrate and when we had a problem their Customer Service was on hand to help."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6264030)

DD

David D.

Owner

> "That you cannot have two POS systems connected at the same time. "

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4966544)

DD

David D.

Owner

> "It's ability to connect our Shopify and POS system together in live time."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4966544)

TS

Timothy S.

Art Director

> "The product search function couldn't retain a search when you go in and out of a product, which was frequently..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4693976)

Immanuel C.

Contractor

> "The inventory push and integration is easy"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6663395)

CH

Cheyne H.

Owner

> "Every time you sell something in store and it adjusts it online, you use up one of your syncings you pay for."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4694150)

RF

Renee F.

Owner

> "The inventory management and the syncing to all of my platforms is the reason I tried and now I am addicted."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4981197)

SP

Sarah P.

Director of Ecommerce

> "Transitioning from the trial to the paid version took longer than anticipated."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4977353)

YT

Yahira T.

Owner

> "Easy to manage my store from tiktok."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6271158)

ST

Sadiqa T.

Owner

> "For some reason my Inventory images won't automatically transfer to Square although it's showing in Shopify and on..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4236912)

MF

Mamadi F.

Owner

> "My overall experience was very good, and I would recommend the product to business owners looking grow their..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6824948)

CM

Curtis M.

Owner

> "They are a predatory company that just can care less about any customer issues."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6141448)

AH

Arlee H.

GM

> "there is no restock of inventory items, just new items being added daily all individual and this app is able to..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___3780975)

KP

Kendra P.

Owner

> "When the interface doesn't work, it is difficult to maintain inventory management between the two systems."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4293988)

AF

Amanda F.

Administration Manager

> "Overall the dashboard appears easy to use, the information isnt overwhelming."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6259120)

OW

Orion W.

CEO

> "The BETA onboarding was a pain and didn't work for me."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6102376)

SC

Summer C.

manager

> "i was able to skip through the free trial so i could do the bulk push included in the annual plus plan."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4718344)

MM

Melanie M.

Owner

> "The fields do not exactly match up and the pricing is sometimes replaced at 0 when it is pushed to clover."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4678666)

LR

Leah R.

Inventory Manager

> "Sku IQ is an easy program to use- it just takes a few minutes to get familiar with it."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6720299)

LB

Lendairis B.

owner

> "a little difficult to understand at first"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6097882)

AP

Ashley P.

owner

> "Her patience and clear communication style were instrumental in helping me understand the intricacies of setting..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4850664)

TT

Thomas T.

Head of Marketing & Ecommerce

> "Caused some malfunctioning of the software and a lot of false inventories."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___3559080)

TG

Tessa G.

Director of eCommerce & Marketing

> "Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___5084858)

JC

Jennifer C.

Owner/CEO

> "I can't say at this point that I have a complaint about their services."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4912073)

CH

Christina H.

Marketing Director

> "The customer service was amazing - it was so wonderful to speak to someone, to walk through my obstacles, and have..."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4933195)

DS

David S.

Owner

> "It doesn't have an app for easier use for mobile devices"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___3688993)

KW

Krystal W.

Owner

> "It allows for my products to be produced without any issues."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___5021380)

TT

Thomas T.

Head of Marketing & Ecommerce

> "In the beginning there was a problem which took a while to be figured out."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___3559080)

KK

Kate K.

Owner

> "The integration with Shopify and Tiktok was seamless."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4981216)

AS

Alfredo S.

Developer

> "I didn't like how sometimes there were issues that I didn't know how to fix."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4458118)

LR

Leah R.

Inventory Manager

> "I really appreciated talking on zoom with a very knowledgeable person."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6720299)

HB

Hanudeepak B.

director

> "little bit expensive."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4649884)

AS

Alyanna S.

E-Commerce Specialist

> "Very easy to use!"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___6657515)

BB

Birgir B.

General Manager

> "Removing cancelled orders from sales results is an issue for us."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___3415992)

SP

Sarah P.

Director of Ecommerce

> "The dashboard is easy to use and gives micro and macro views of our data."

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___4977353)

FA

Francesco A.

President

> "Sometimes items will duplicate and not sync properly"

[See full review](https://www.capterra.com/p/186941/Sku-IQ/#Capterra___3428484)

[View Reviews](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

VR

Verified Reviewer

Owner

> "Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

IL

Ian L.

Head of Supply Chain

> "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

Christian M.

Director

> "Some data syncing processes with ecommerce platforms are very manual."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

KK

Keah K.

Co-Founder

> "We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2830250)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

SC

Susan C.

Managing Director

> "Overall onboarding experience is great, they have very detailed onboarding plan and supporting materials, and they onboarding team provide great support and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

SC

Susan C.

Managing Director

> "so it could be a bit annoying when you try to fix a problem and want to see result straight away."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

TL

Tristan L.

Director

> "B2b is a clean looking site and very simple to use for us and our clients."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4711443)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

## User interface

4.73 (173)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

SKU IQ

20/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/186941/Sku-IQ/#features)

Cin7 Omni

Top features

39/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

### Recognition

No recognitions have been awarded to SKU IQ

No recognitions have been awarded to Cin7 Omni

### Deployment & support

SKU IQ

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SKU IQ

-   By skuIQ
-   Located in United States
-   Founded in

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

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