# Compare Cin7 Omni vs Genius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cin7 Omni and Genius based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-195074/Cin7-vs-Genius

---

# Cin7 Omni vs Genius Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cin7 OmniGenius2/4 selected

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

[## Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

Starting Price

$89.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [185 reviews](#user-reviews)

Positive

171

Neutral

5

Negative

9

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,782 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Order Fulfillment

4.4

Inventory Management

4.4

Workflow Management

3.8

Billing & Invoicing

4.1

Purchase Order Management

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

\--

Inventory Management

NA

Workflow Management

NA

Billing & Invoicing

4.7

Purchase Order Management

4.6

User satisfaction

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

User satisfaction

4.5

User reviews[185](https://www.capterra.com/p/195074/Genius/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$89Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Best for

Genius helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and happier customers.

## User reviews

Pros & cons

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

VR

Verified Reviewer

Owner

> "Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

IL

Ian L.

Head of Supply Chain

> "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

Christian M.

Director

> "Some data syncing processes with ecommerce platforms are very manual."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

KK

Keah K.

Co-Founder

> "We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2830250)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

SC

Susan C.

Managing Director

> "Overall onboarding experience is great, they have very detailed onboarding plan and supporting materials, and they onboarding team provide great support and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

SC

Susan C.

Managing Director

> "so it could be a bit annoying when you try to fix a problem and want to see result straight away."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

TL

Tristan L.

Director

> "B2b is a clean looking site and very simple to use for us and our clients."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4711443)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

OC

Olivia C.

Digital creator

> "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

AB

Altay B.

Athlete

> "There were also some limitations in customization, and relying heavily on the platform meant less direct engagement with..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

EI

Emem I.

Filmmaker

> "I appreciate the way Genius restaurant tool diverse Ordering Options from Supports countertop POS, mobile POS, self-service..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6820482)

TM

Tom M.

NBC director

> "I dislike genius restaurants reporting features it do hang and sometimes I can click it countless times before it will start..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7060251)

FI

Favour I.

CEO

> "I like the effectivenss of heartland restaurant in order management and payment processing its very fast and we don't have any..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6582323)

AB

Altay B.

Athlete

> "One drawback was the commission/fees, which could be challenging for profit margins."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

AM

Adam M.

Yield Manager

> "Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

EC

Emie C.

Supplier

> "Genius for restaurant is very a little bit expensive compared to their alternatives tools is not suitable for small businesses"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7005921)

CI

Chyng I.

Public figure

> "The system is user-friendly, which makes daily operations smoother and helps staff adapt quickly."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

AM

Adam M.

Yield Manager

> "Real issues with this software is the lags that it cause when I fire up the POS hardware."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

CI

Chyng I.

Public figure

> "In my experience, Genius is a very effective all-in-one solution for managing restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

KP

Kaden P.

Owner

> "Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6259214)

GE

Guilherme E.

Manager

> "It help to run restaurant operation easier and ensure we able to cater more customer on peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6794091)

BA

Badariah A.

Operations Manager

> "We encounter issues in connecting the platform with our in-house printer."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6413005)

CA

Christoper A.

Sales Associate

> "Helpful customer service, very responsive with our request with help to integrate POS system with our current CMS software."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CW

Courtney W.

Owner

> "He came on a Tuesday installed the new Eno Heartland Retail system with in hours the system didn’t work. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Abhishikta B.

Software Developer

> "It is well-regarded for making restaurant management easier with features like easy payments and ordering, though it works best..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6377381)

CW

Courtney W.

Owner

> "I am texting and calling - I had a good customer come thru to check out and the machine just stopped working. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

AB

Altay B.

Athlete

> "Genius – Restaurants was simple and efficient to use, making reservation management much easier, especially during peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

VP

Varnika P.

Talent acquisition specialist

> "initially setup cost is high for a small scale business."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6388086)

VR

Verified Reviewer

Customer Service Specialist

> "User-friendly restaurant management system that lets us track cash flow, inventory, and employee management like a champ."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6664661)

CW

Courtney W.

Owner

> "The local sales rep has been no help and only frustrating me more."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Louise H.

Front Office Manager

> "There are very robust sales reporting tools which assist in monitoring and analyzing our sales operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6419063)

CA

Christoper A.

Sales Associate

> "I have no dislike for this platform."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CS

Christina S.

Area Director of Sales

> "It allows us to process order payments from all major payment methods."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6483510)

LB

Lisa B.

owner

> "The software is slow as molasses, and has more glitches than you can imagine."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___4647042)

JB

Jaime B.

Assistant Director

> "An easy to use restaurant management system which allows us to track cash flow, monitor inventory,and manage our employees like..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6552961)

AH

Annabella H.

Cashier and barista

> "I don’t think the search engine for finding an item is great, but that could also be the manager at my job entering odd names..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3258557)

TO

Tania O.

Executive director

> "The restaurant make use of quality ingredients."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7058696)

SR

Shannon R.

Owner

> "It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

ZL

Ziga L.

Sales Manager

> "A unique and powerful tool which helps you run your restaurants like a pro."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6763839)

JM

Jennifer M.

Account Manager

> "no support from customer service. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___4443246)

PC

Pasquale C.

Operations Manager

> "Further, Heartland Retail has created a substantial communication channel, where we get accurate customer help."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6394724)

SR

Shannon R.

Owner

> "Clearly the designers never worked in the operations or accounts payable parts of retail."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

OC

Olivia C.

Digital creator

> "The platform is easy to use and well-suited for restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

LS

Leanne S.

Media & Technology

> "Integration to quickbooks doesn't work"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3315364)

[View Reviews](https://www.capterra.com/p/195074/Genius/reviews/)

## User interface

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

[Genius](https://www.capterra.com/p/195074/Genius/)

4.52 (185)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Cin7 Omni

Top features

32/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

Genius

10/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/195074/Genius/#features)

### Recognition

No recognitions have been awarded to Cin7 Omni

No recognitions have been awarded to Genius

### Deployment & support

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Genius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

Genius

-   By Global Payments
-   Located in United States
-   Founded in 1983

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4.4

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4.6

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