# Compare Cin7 Omni vs Shopify POS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cin7 Omni and Shopify POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-205337/Cin7-vs-Shopify-POS

---

# Cin7 Omni vs Shopify POS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cin7 OmniShopify POS2/4 selected

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.6 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

[## Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.6 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

221

Neutral

14

Negative

4

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,972 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

High performer

Feature ratings

Data Synchronization

4.0

Inventory Tracking

4.2

Inventory Control

4.1

Real-Time Data

2.5

Billing & Invoicing

4.1

62%Fit

Missing features

Feature ratings

Data Synchronization

4.9

Inventory Tracking

4.3

Inventory Control

4.3

Real-Time Data

NA

Billing & Invoicing

NA

User satisfaction

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

User satisfaction

4.6

User reviews[239](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$5Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Best for

Brick & mortar retailers as well as online retailers

## User reviews

Pros & cons

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

VR

Verified Reviewer

Owner

> "Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

IL

Ian L.

Head of Supply Chain

> "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

Christian M.

Director

> "Some data syncing processes with ecommerce platforms are very manual."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

KK

Keah K.

Co-Founder

> "We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2830250)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

SC

Susan C.

Managing Director

> "Overall onboarding experience is great, they have very detailed onboarding plan and supporting materials, and they onboarding team provide great support and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

SC

Susan C.

Managing Director

> "so it could be a bit annoying when you try to fix a problem and want to see result straight away."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

TL

Tristan L.

Director

> "B2b is a clean looking site and very simple to use for us and our clients."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4711443)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

Dr. Mario C. M.

Founder

> "Being able to integrate seamlessly with other apps to enhance the checkout experience like gift card balances, rewards balance..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7063071)

WR

Will R.

COO

> "The receipt printer and barcode scanners disconnect daily and require manual resets of the entire system while customers are..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6836699)

FS

Fletcher S.

Customer Experience Supervisor

> "Shopify POS makes it easy to enter orders and process payments for clients, it's vital for avoiding affiliate fees when using..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7115092)

Dr. Mario C. M.

Founder

> "The only hiccups I have is when there are software updates and I have to ensure I’m using inventory from the right location."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7063071)

VR

Verified Reviewer

Store manager

> "Shopify POS has a wide range of features, their payment processing is smooth and easy along with their inventory management..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6884318)

MB

Mason B.

Sales Associate

> "Unreliability for some hardware connectivity, POS can be slow to update and integrate with online store and back-end inputs"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6841464)

EJ

Eric J.

Owner

> "Inventory, customers, orders, reporting, and discounts are seamlessly integrated between Shopify e-commerce and Shopify POS."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

EJ

Eric J.

Owner

> "You can not generate a list of past customer orders by line item."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

KP

Kennedy P.

Master Esthetician

> "I like the Shopify POS system for safe and secure transactions on multiple social media and online shopping platforms."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6838141)

AW

Adam W.

Operations Manager

> "It felt like there weren't enough resources to garner the knowledge necessary to integrate."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7087954)

DS

Dusiant S.

Senior computer engineer

> "Shopify POS is seamless, real-time integration between online and physical stores."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7092972)

AA

Aaron A.

Sales and Marketing

> "Offline mode is a bit limited, it works, but not as smoothly as when online."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7010581)

VR

Verified Reviewer

Sales and Marketing Manager

> "Shopify POS is a nicely packaged POS option that works great if you already have a shopify store. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

AP

April P.

Senior Manager

> "Shopify will continuously make updates and not inform their customers about the changes."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6789736)

CR

Cheri R.

CEO

> "You do need a few plugins for a fully functional store, but most of them have free options."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7028879)

AV

Amber V.

Retail and Purchasing Specialist

> "The convenience of the Shopify POS App is sometimes overshadowed by a need for 3rd party apps, and lots of time fiddling around."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6551955)

RB

Regina B.

Owner

> "It helps my business run smoothly and keeps everything synced in one system."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7084508)

DB

Daniella B.

Makeup sales assistant

> "I had problems sometimes with items scanning incorrectly or taking a while to process transactions which made it quite slow."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6499534)

DS

Dusiant S.

Senior computer engineer

> "It offers excellent, secure, and fast-loading checkout experiences with strong POS integration"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7092972)

DB

Daniella B.

Makeup sales assistant

> "I would say the downsides are more so when the internet connection isn’t great which can cause some issues and disruptions to..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6499534)

ANDREY V.

CEO

> "Payment processing is a breeze and tracking customer profiles, well worth the money."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7031456)

SM

Shari M.

Office Manager

> "One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4910694)

KH

Kasi H.

Front Desk Manager

> "It easily syncs to our online Shopify website, It's also available offline for cash sales too which is a plus."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

EJ

Eric J.

Owner

> "You can't sell 1.522 kg of apples."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

VR

Verified Reviewer

Freelance digital artist

> "The free version is enough for all of my needs which makes this a great option as I have a very small business selling digital..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872090)

PT

Purnima T.

Sales

> "it requires internet, without internet you can encounter issues that would affect your business."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6657935)

AS

Aaron S.

Graphic Designer

> "Shopify has been one of the easiest platforms I’ve worked with for building online stores."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7111554)

LSC

Liam Styles C.

Creative Director

> "Shopify POS, at time of trial (2021) was not at a usable state for a retail business."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6425760)

Brandi H.

Owner

> "Payment processing is fast and easy and the added security makes it a total win win."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7073041)

KH

Kasi H.

Front Desk Manager

> "It is more expensive than my boss really wants. Because we are a smaller hotel."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

AA

Aaron A.

Director of IT

> "Shopify POS was very easy to migrate to on the front-end and we were able to complete the migration on our own with our..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6827844)

KH

Kasi H.

Front Desk Manager

> "The advance features are quite expensive."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

LH

Lindsey H.

Operations Administrator

> "Overall we love Shopify POS, but we feel we are being held at ransom to pay higher prices for their hardware. If you want the..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6594756)

LH

Lindsey H.

Operations Administrator

> "The price of Shopify and hardware cost leave something to be desired."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6594756)

MS

Michaela S.

Executive Assistant

> "This is a very useful tool for small businesses who need a user friendly platform to launch online purchases."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6801111)

VR

Verified Reviewer

Business Manager

> "There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4821859)

VR

Verified Reviewer

Sales and Marketing Manager

> "It has been great to use and integrates seamlessly with our online ordering system"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

JG

Jamie G.

Office Manager

> "It can be harder to organize then some other sites"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6629299)

GD

Guillermo D.

MA DD Manager

> "The ability to customize features and accept various payment methods enhances its flexibility."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6433207)

KW

Kristen W.

Owner

> "I dislike having to pay for the product, as this is how I make money."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6472090)

VR

Verified Reviewer

Sales and Marketing Manager

> "It was a no brainer decision for us since we were very happy with shopify and knew this wouldnt take much to setup. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

AI

ADRIANO I.

CFO

> "It is a little pricey, in my point of view..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6329221)

AA

Aaron A.

Sales and Marketing

> "Inventory stays synced automatically, and the interface is very clean and intuitive."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7010581)

BM

Brittany M.

Owner

> "They are extremely expensive, especially for a business just starting up"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6661360)

CE

Cameron E.

Creative Director

> "My overall experience with Shopify POS has been smooth and convenient for managing both in store and online sales"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817034)

Henri H.

Web designer

> "There's no free version and the advanced features are a bit expensive for my budget."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___5049469)

JB

Jennifer B.

Marketing and sales

> "Makes it simple to manage inventory as well."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7118536)

Rono K.

Web Developer

> "Shopify's customer support can be frustrating sometimes with their slow response."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4851774)

AA

Afsheen A.

owner

> "The best thing about shopify is their ease of use and minimum fee for new users , also $1 for first month and customer reviews..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6601188)

PS

Palla S.

Blogger and Civil Engineer

> "Shopify POS has limited customization options, which may be a concern for users looking to tailor the system to their specific..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4523855)

SM

Shari M.

Office Manager

> "It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4910694)

AS

Amberlyn S.

owner manager

> "It occasionally crashes and is hard to restart."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

Dawit L.

Manager

> "The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4852049)

Jared K.

Founder

> "There's always an issue with applications in that you would need to go to the main website to pull certain order shipments and..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___3600553)

AS

Aaron S.

Graphic Designer

> "I also like how many integrations are available."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7111554)

AS

Amberlyn S.

owner manager

> "I have only called customer service once, but it wasn't super helpful."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

LR

Leah R.

Off. Mng.

> "We have had good luck with Shopify POS and use of the credit card payments."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6785994)

HT

Heather T.

Company Director

> "The cost is a little more expensive than what’s out there so I wish electronic payments were a little cheaper"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4077515)

HG

Helder G.

Owner

> "I can collect payments easily from my phone."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6770008)

AS

Amberlyn S.

owner manager

> "Not bad service, just not as much as I would have liked."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

AV

Amber V.

Retail and Purchasing Specialist

> "I love the ability to integrate our online store with our brick & mortar location."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6551955)

JR

Jessica R.

CEO

> "I had some instances when using card processor sometimes it doesn't want to accept payments and i would have to enter the order..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2814839)

AS

Amberlyn S.

owner manager

> "Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

JP

John P.

author

> "Signing in for remote people hasn't been easy."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4453305)

Almir B.

sdr

> "Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4859327)

ML

Michael L.

Owner

> "I am not willing to upgrade to Pro for $89 per month just to add this feature. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___3436001)

IA

Ileana A.

Owner

> "At the time Shopify made it easy to create new product listings & integrate them to etsy."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6372935)

KM

Kelly M.

Owner

> "I reached out customer service about the possibly of reverting to the old app; they respond quickly which is great, but..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2542544)

SE

Sitav E.

Marketing and Sales Manager

> "It is very easy to calculate shipping costs, print receipts, mark items as arrived, etc."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6564175)

KM

Kelly M.

Owner

> "I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2542544)

MJ

Martin J.

Managing Director

> "years on the product and service continue to improve and offer astonishing value in comparison with the competitors."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6821854)

MU

Maile U.

Owner

> "That was surprisingly hard to do last time I used Shopify POS."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2679993)

[View Reviews](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

## User interface

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

4.56 (239)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Cin7 Omni

Top features

39/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

Shopify POS

28/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/205337/Shopify-POS/#features)

### Recognition

No recognitions have been awarded to Cin7 Omni

No recognitions have been awarded to Shopify POS

### Deployment & support

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shopify POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

Shopify POS

-   By Shopify
-   Located in Canada
-   Founded in 2004

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[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$349/month

Price

$2210/year

4.2

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

vs

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

$5/month

Price

$109/month

4.5

Features

3.9

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS)