Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
fabric serves brands and retailers that want to scale commerce with microservices and APIs and create superior omnichannel buying experiences for their customers.
Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.
It is simple and flexible to use great for any mid sized business or anyone starting out. There are a few limitations but generally a great all round solution.
We also have some problems with basics that are required on picking/packing slips and zone locations etc and this is difficult when the pick and pack app is also unavailable for us.
The application is suitable to the current size of our company while we continue to expand. SENSITIVE CONTENT] was amazing and dependable to work with in helping us get launched.
Horrible, till now they still send emails asking about onboarding. We told them to cancel it and agreed to refund us the money.
The telephone support provided is priceless. Knowing that we can reach out for help, around the clock, from an intelligent and caring "human" is absolutely essential for our small team of 8 employees.
If we had not taken the extra time to get it right I anticipate the teams user experience would have been painful.
Support by the rep has been very good, always prompt and courteous. Up time has been very good, a few outages over the last few months but quickly resolved.
After working out all the initial problems, it does the job that we need it to. I did just notice that the Cin7 app is no longer in Shopify which may pose a problem.
Sean S.: Hi, I'm Sean. I'm an owner of a vineyard and I give Cin7 a four out of five. Prior to engaging with Cin7, we were using a variety of different software platforms to meet our needs for logistics and fulfillment. And that included MYOB as an accounting software, as well as cloud-based e-commerce software like, the [West 00:00:25] Commerce. However, they did not meet any of our needs and so we reviewed a variety of different products. The reason that they did not meet our needs, was because they didn't offer good integration with each other or offered a fully cloud integrated solution. So when we looked at other products, we looked at MYOB's cloud accounting platform, we looked at Xero, we looked at Unleashed Inventory and we looked at Magento. However, and then of course, Cin7, however, none of these really offered a full solution to be integrated. The lack of integration was a big part of the reason why we chose Cin7. When we looked at Cin7, the product is really what I would call sort of a Swiss Army Knife of options and tools. It offers logistics features, it offers inventory management, it offers order fulfillment and there's a whole other suite of options and possibilities with it. Some of which we aren't even using such as payment portals and things like that but we may integrate in the future. The problem that we found is that none of these other products that I mentioned before, we're actually able to fully work together and provide us a good ecosystem for meeting all of the needs of a business like ours. So, what we found is that Cin7 does offer a lot of opportunity and another very important feature for us as a vineyard and winery is reporting capabilities, both for sales as well as meeting tax requirements and other regulatory and compliance requirements. And that is probably the one area where Cin7 actually offered the best features out of anything else that we could put together. When it came time to integrate and onboard into Cin7, we spent a little bit of time working with their team directly. But what we did find is that it is a somewhat complex product and because it really does touch on accounting and integrates tightly with accounting software, we did need to bring in some specialists to do that integration. So we did hire a third party consultant, who did a fantastic job for us and really helped get the accounting, the sense of our prior data out of our prior platforms and order histories and inventory, and even setting up some of the structures of how we are going to transact and process oders in the business. My feeling on that was a specialist provider was the best solution for us, Cin7 does do a lot of this work in-house and offers that. But our choice after looking at the onboarding solution, in-house with Cin7, was to go with a specialist provider that could give us a more bespoken tailored fit to meet our business needs. A few things to think about when making a move into Cin7 would be to consider what are your current requirements in terms of historical data versus starting and starting with a clean slate. For us, it was very important to actually bring in a lot of our data from our prior systems and the fantastic thing is Cin7 does have very excellent tools for importation in terms of bringing data in. However, that can be an expensive and a bit of an onerous process to get it in and to get it right. So we did have to bear some additional costs to bring in things like, historical order history into Cin7 and that did come at some price. So I guess my advice to somebody else that would be to consider whether, having access to their prior systems and keeping their historical data in one location for reference is a viable solution, as opposed to going through and trying to bring everything into Cin7. If you do look at that, you will be looking at some extra effort and time to be able to make that work and probably make it work the way that you want to.
Prioritize real-user-identified key features according to your needs to find your best fit.
fabric
Cin7 Omni
Top Featuresfabric
--
Cin7 Omni
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: