# Compare Cin7 Omni vs WooCommerce 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cin7 Omni and WooCommerce based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-225601/Cin7-vs-WooCommerce

---

# Cin7 Omni vs WooCommerce Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cin7 OmniWooCommerce2/4 selected

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

[## WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [1,042 reviews](#user-reviews)

Positive

975

Neutral

61

Negative

6

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,508 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Not enough reviews

Feature ratings

Credit Card Processing

\--

Data Security

4.3

Electronic Payments

2.5

Order Management

4.4

Shopping Cart

3.8

64%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Data Security

4.4

Electronic Payments

NA

Order Management

4.5

Shopping Cart

4.6

User satisfaction

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

User satisfaction

4.5

User reviews[1,042](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.6

Customer support

4.0

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

Best for

eCommerce platform that helps small to large sized retail outlets manage multiple customer accounts, payments, orders, inventory & store.

## User reviews

Pros & cons

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

IL

Ian L.

Head of Supply Chain

> "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

Christian M.

Director

> "Some data syncing processes with ecommerce platforms are very manual."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

JRP

Jan Rae P.

Assistant Operations Manager

> "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the overall onboarding..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

TN

Tyra N.

Business Operation Manager

> "Customized report is a powerful tool and Cin7 came with many great functionalities for a light ERP system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

DD

Deklan D.

Inventory and Logistics Manager

> "Online help sources seem to be sometimes out-dated and this has caused errors to happen within our system, while getting the issues fixed I am told it is my user..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

TN

Tyra N.

Business Operation Manager

> "He has been the rockstar who not only helped us with building our integrations, but also help resolve many issues that other people created and/or cannot help!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

VR

Verified Reviewer

Co-founder & Director

> "It can be clunky and there are surprisingly a lot of crashes."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3773361)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

Scott C.

Director of Ecommerce and Marketing

> "We use it as the core ecommerce engine for two websites and it has allowed us to customize nearly every part of the store experience, from checkout and..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7085493)

JA

Jess A.

Designer

> "it took a while to get around the shipping details. and then, Its a bit difficult to input the tax percentage of the various States in the system"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7056411)

VR

Verified Reviewer

Web Designer

> "I've used WooCommerce along with a visual builder for WordPress to create a simple ecommerce website that does exactly what I need it to."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7108190)

Francesco P.

CEO

> "A simple thing like removing some fields from the checkout can be a painful process even with plugins"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7090079)

AR

Anthony R.

Web Developer

> "The only ecommerce platform I use anymore coupled with the Konio WordPress theme, especially when building stores that need custom functionality."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7064952)

AP

Angela P.

Director

> "It works to support our storefront on the website, but it is a bit tedious and has so many settings that you can really get bogged down in checking them all."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7030109)

Patrick S.

Managing Partner

> "The multiple payment options and integration with my bank and paypal allowed me to receive funds quickly."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7124540)

FC

Fergus C.

Marketing Executive

> "Frequent plugin compatibility errors occur with no changes, analytic bugs, some methods of creating custom products can be longwinded."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6858731)

FO

Feraud O.

Owner

> "This allows them to get into the online shopping space without the recurring monthly fees by using shopify or other online merchant platforms."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6858439)

BV

Brian V.

Managing Partner

> "Clients I've consulted with using Woo are consistently having inventory syncing problems if they have brick and mortar locations which results in a lot of..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6854885)

AL

Alexandra L.

Customer success manager

> "When working with woocommerce, there is a lot of flexibility on what you what t your website to be. Whether you are selling virtual or physical products, it’s..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6886340)

AL

Alexandra L.

Customer success manager

> "You need to understand how to set it up correctly as there is room to a lot of confusion, specially when it comes to shipping, product variables, payment..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6886340)

David V.

Lead Developer

> "It's a great free platform for starting a new online shop, and their payment options allow you accept the most popular payment methods online."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6880649)

Patrick S.

Managing Partner

> "Seems I am always updating the plug-in, and I worry about security. Although it hasn't been an issue). If I was not super savvy on web design/Wordpress, I..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7124540)

Ricardo C.

Owner

> "I am a word press user and it is nice to have woo commerce available to use for listing my products for sell on my website. "

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7089437)

VV

Vikas V.

Software Consultant

> "Woocommerce has the biggest market share in the world. Despite that, it lacks a basic native feature of inventory logging. While there are plugins available..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6683386)

JA

Jess A.

Designer

> "I like the AI feature which pulls up product descriptions for the items."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7056411)

LB

Lauren B.

Lead Content Creator

> "I don't think WordPress and WooCommerce are suitable for mobile, because today's generation does everything on mobile devices."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7028373)

LW

Lee W.

Manager

> "WooCommerce and Wordpress is a perfect mix for a powerful online shop. Because is compatible with WordPress plugins you can easily use SEO plugins, speed..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6372799)

Francesco P.

CEO

> "It is very hard to customize or adapt to your own business model."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7090079)

MC

Marian C.

IT Tehnician

> "WordPress plugins for SEO, speed optimization and security help creating a powerful website where you can sell products and services."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6305203)

BT

Bill T.

Web Developer

> "Again, if you have any sort of custom (even conventional) shipping, coupons, or store setups, you're stuck paying for extras that add up pretty quickly."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6339890)

VR

Verified Reviewer

Owner

> "Overall, WooCommerce has been a powerful option for us to get good control and flexibility in our ecommerce."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7120763)

IP

Imanol P.

CTO

> "It's easy to break the platform and when you install multiples plugins, sometimes them slow a lot the system."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6851505)

AP

Angela P.

Director

> "It allows for numerous payment options and has many different customization options."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7030109)

BV

Brian V.

Managing Partner

> "It is easy to get something basic up but when you need to get real world implementations that get even slightly complex I feel like Woo falls flat."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6854885)

MN

Matthieu N.

Community Manager

> "I was able to create product pages, manage inventory, and set up promotions without issues."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7005443)

VR

Verified Reviewer

Senior Web Developer

> "Depending on which payment merchants you may use you may occasionally get glitches and issues with Order statuses."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6786097)

LM

Laz M.

Fulfillment Operations Manager

> "WooCommerce allowed us to create and develop a subscription based monthly ecommerce club."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6859031)

EV

Erfan V.

civil engineering

> "you need to see all of the things that you need after one search. but it didnt work well"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6842318)

MC

Marian C.

IT Tehnician

> "Overall WooCommerce is a powerful plugin that you can integrate with WordPress and other plugins to create a powerful and well optimized shop."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6305203)

BM

Brian M.

Data Analyst and IT

> "It seemed like woocommerce was dependent on too many plugins."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6830034)

EB

Emma B.

Financial Controller

> "My overall experience with WooCommerce is a positive one for the modest size of our organisation and in-house technical knowledge and experience."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7095711)

PD

Phil D.

Ecommerce Technical Manager

> "Tracking in GA4 has become a little bit more of an issue but overall not a huge amount of cons for me"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6552369)

AT

Angie T.

Director of Business Affairs

> "It is easy to manage inventory. Although customization could be better it does what we need it to do for a reasonable price."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7078212)

SC

Sarah C.

Senior Project Manager

> "We found the themes to be a little outdated and features to be very limited."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6304657)

MN

Matthieu N.

Community Manager

> "I really like that it integrates with WordPress it clearly simplified how we manage products and inventory."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7005443)

AM

Aries M.

Sales and Customer Service

> "At first glance, the user interface a looks a bit archaic and complicated at the same time. "

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6338623)

AA

Athena A.

Administrative Assistant to Technology and Technical Affairs

> "The core plugin is free, so the value is in it from the start."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7089035)

CA

Crystal A.

Founder

> "However, the price just got to be too much each month and I wasn’t making enough sales."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6524586)

VR

Verified Reviewer

Web Designer

> "WooCommerce is very versatile and will integrate with so many different software."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7108190)

Matthew J.

Application Support Engineer

> "Having to load your store with lots of plugins to achieve certain results which are almost readily available in other similar solutions can be pretty..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4889474)

AM

Aries M.

Sales and Customer Service

> "One of it's advantage as a popular system is that it has a large and active community of users and developers that can easily provide knowledge and support."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6338623)

CP

Christopher P.

Founder

> "Frustration, angst which led to wondering - why isn’t there a competitor solution for my Wordpress sites?"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6634638)

HV

Haseeb V.

Director

> "The fact that it allowed me to sell online at (www.planhoot.com), seamlessly."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7033567)

Roger A.

Owners

> "It is not very easy to use at the beginning."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7080821)

SG

Swagat G.

IT Support Technician

> "I personally used WooCommerce with my WordPress website and it was flawless."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7128508)

IA

Isaac A.

programmer apprentice

> "In my little experience with WooCommerce I can say that a bad point I found in this system is that sometimes it had a bad performance, since when handling a..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4851135)

TO

Tim O.

Director

> "I like that fact that for everything there is an additional plugin created by themselves, or 3rd parties."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6818833)

RL

Robyn L.

Owner

> "I have to buy postage through the system."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6421191)

AT

Angie T.

Director of Business Affairs

> "We have not used customer support but it has been easy to find the information we need online."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7078212)

BG

Benjamin G.

Accounts Administrator

> "These not only come with additional costs, but displays are often clogged with update notifications and various other stuff."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4851288)

MN

Matthieu N.

Community Manager

> "It has tons of extension features to help boost sales."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7005443)

Miguel G.

Senior Web Designer

> "WooCommerce is good but is not the best option on the market."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6377934)

Matthew J.

Application Support Engineer

> "The ability to get pretty creative with your store, bringing in your own theme and customizing the same store with loads of plugins and ease to manage..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4889474)

Jessica B.

Account Manager

> "On the rare occasion, the orders have stopped feeding into our systems. When that happens, they have to be ordered by hand which negates the whole purpose of..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5020325)

EB

Emma B.

Financial Controller

> "WooCommerce offers great value for money and a flexible service."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7095711)

JH

Janusz H.

Owner

> "A lot of addons is not secure."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6613953)

Gilmer S.

Marketing Manager

> "Although like any plugin it can improve some aspects, I highly value its easy integration with WordPress, which is the CMS I use for my website, the great..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5033771)

VR

Verified Reviewer

Director of Marketing Operation

> "woocommerce offers limited customer support, which may be insufficient for some users who require additional assistance, and also requires ongoing technical..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4596799)

Gina S.

Process Management Analyst

> "Nothing is better than this platform that allows us to integrate our inventory of each product and service, I also like being able to process payments..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6181218)

Bill Laurel P.

Programmer

> "Additionally, WooCommerce does not offer the ability to customize product pages, which can be a limitation for businesses that have a large number of products."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4690839)

MI

Mihai I.

Administrator

> "Is is very simple to integrate external API like Courier platform and Finacial managenent softvare, you finish a order just with a few clicks, and your site..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6076996)

Bhabishya B.

Sales Manager

> "The thing I like the least about this software is that it requires person with programming and technical knowledge of we want to customise it as per our need...."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___3528555)

Scott C.

Director of Ecommerce and Marketing

> "Overall, WooCommerce has been an excellent ecommerce platform for our business."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7085493)

VR

Verified Reviewer

Merchandising Executives

> "The free version of WooCommerce has limitations in terms of features, which can be disappointing as some advanced features such as multi-currency support are..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4470609)

CM

Cynthia M.

Operations associate officer

> "The platform offers real-time insights into stock levels through its user-friendly inventory management features. Because of WooCommerce's versatility, we can..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6117238)

ML

MeiLing L.

Marketing

> "WooCommerce is a plugin designed exclusively for use within WordPress, and it may impede site performance by adding an excessive amount of CSS."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4658865)

LB

Lauren B.

Lead Content Creator

> "An important point is that it is so easy to use and that anyone can use it and integrate it on their site to manage orders."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7028373)

Ricardo A.

Ecommerce Director

> "I have security concerns if your site or plugins are not up to date."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4840622)

GP

Giulio P.

Founder and Dev Team Leader

> "On a more advanced level it offers you great flexibility and customization options but you need development skills."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6535735)

Evelyn F.

Digital Marketing Strategist and Content Creator

> "It supposedly might find hard to work along with thousands of items and tremendously visited websites."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4872906)

Keith T.

Managing Partner

> "We have never had a glitch and enjoy the simplicity of the program"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7114870)

SJ

Sharif J.

Owner & CEO

> "This can be very disruptive and labor intensive for store owners to have to test the updates first and look for issues/bugs before going live with a new..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4477987)

Neels V.

Owner

> "All you need to add is hosting, a domain, some WordPress knowledge and time and you can build a powerful ecommmerce store withouot the high monthly rates of..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6241850)

TD

Tim D.

Director

> "The user interface is a little dated compared to the likes of Shopify."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5097619)

NF

Nicolas F.

CEO

> "The ability to add custom notes be it for the customer (who receives a note) or privately (for our team) was game changing in terms of customer management."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6103238)

SO

Shannon O.

SEO Consultant

> "All of those other payments add up and suddenly don't make it look as competitively priced as others. Plus, if you ever move from Wordpress to another CMS,..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4639025)

EH

Eddy H.

IT support Engineer

> "With a daily use of this tool we came to know that i has a lot of functionality to manage a lot of things on a single platform, like website, sales, messages,..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5000708)

VR

Verified Reviewer

CEO

> "It wasn’t easy to set up a lot of things."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6509055)

[View Reviews](https://www.capterra.com/p/225601/WooCommerce/reviews/)

## User interface

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

4.54 (1,042)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Cin7 Omni

Top features

40/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

WooCommerce

19/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/225601/WooCommerce/#features)

### Recognition

No recognitions have been awarded to Cin7 Omni

WooCommerce is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WooCommerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

WooCommerce

-   By Automattic
-   Located in United States
-   Founded in

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[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

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[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/205337-225601/Shopify-POS-vs-WooCommerce)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

$349/month

Price

$31.1/month

4.2

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/133133-135618/Cin7-vs-Odoo)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.7

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180822-225601/Salesforce-Commerce-Cloud-vs-WooCommerce)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

$349/month

Price

$29/month

4.2

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133133-138689/Cin7-vs-Booqable)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[4.33 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.4

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/225601-227129/WooCommerce-vs-Magento-Commerce)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,637)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$349/month

Price

$2210/year

4.2

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Contact vendor for pricing

Price

$25/month

4.5

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143461-225601/Squarespace-vs-WooCommerce)