Cin7 Omni vs WooCommerce: Which is a better fit?

Sean S.: Hi, I'm Sean. I'm an owner of a vineyard and I give Cin7 a four out of five. Prior to engaging with Cin7, we were using a variety of different software platforms to meet our needs for logistics and fulfillment. And that included MYOB as an accounting software, as well as cloud-based e-commerce software like, the [West 00:00:25] Commerce. However, they did not meet any of our needs and so we reviewed a variety of different products. The reason that they did not meet our needs, was because they didn't offer good integration with each other or offered a fully cloud integrated solution. So when we looked at other products, we looked at MYOB's cloud accounting platform, we looked at Xero, we looked at Unleashed Inventory and we looked at Magento. However, and then of course, Cin7, however, none of these really offered a full solution to be integrated. The lack of integration was a big part of the reason why we chose Cin7. When we looked at Cin7, the product is really what I would call sort of a Swiss Army Knife of options and tools. It offers logistics features, it offers inventory management, it offers order fulfillment and there's a whole other suite of options and possibilities with it. Some of which we aren't even using such as payment portals and things like that but we may integrate in the future. The problem that we found is that none of these other products that I mentioned before, we're actually able to fully work together and provide us a good ecosystem for meeting all of the needs of a business like ours. So, what we found is that Cin7 does offer a lot of opportunity and another very important feature for us as a vineyard and winery is reporting capabilities, both for sales as well as meeting tax requirements and other regulatory and compliance requirements. And that is probably the one area where Cin7 actually offered the best features out of anything else that we could put together. When it came time to integrate and onboard into Cin7, we spent a little bit of time working with their team directly. But what we did find is that it is a somewhat complex product and because it really does touch on accounting and integrates tightly with accounting software, we did need to bring in some specialists to do that integration. So we did hire a third party consultant, who did a fantastic job for us and really helped get the accounting, the sense of our prior data out of our prior platforms and order histories and inventory, and even setting up some of the structures of how we are going to transact and process oders in the business. My feeling on that was a specialist provider was the best solution for us, Cin7 does do a lot of this work in-house and offers that. But our choice after looking at the onboarding solution, in-house with Cin7, was to go with a specialist provider that could give us a more bespoken tailored fit to meet our business needs. A few things to think about when making a move into Cin7 would be to consider what are your current requirements in terms of historical data versus starting and starting with a clean slate. For us, it was very important to actually bring in a lot of our data from our prior systems and the fantastic thing is Cin7 does have very excellent tools for importation in terms of bringing data in. However, that can be an expensive and a bit of an onerous process to get it in and to get it right. So we did have to bear some additional costs to bring in things like, historical order history into Cin7 and that did come at some price. So I guess my advice to somebody else that would be to consider whether, having access to their prior systems and keeping their historical data in one location for reference is a viable solution, as opposed to going through and trying to bring everything into Cin7. If you do look at that, you will be looking at some extra effort and time to be able to make that work and probably make it work the way that you want to.

Michael P.: My name is Michael. I'm a small business owner. I'm giving WooCommerce a five out of five. For more reviews, click below. Before using WooCommerce, we had just started up our business and had been doing everything by hand, all orders, just coming in directly to us. Obviously that's not sustainable as you scale up and you get more orders. WooCommerce makes it super easy to manage all your inventory and orders coming through. Super simple platform to use and has a lot of great features that can really make your small business firing on all cylinders. Love WooCommerce ... it really made my life a lot easier. We chose WooCommerce first and foremost because it integrates extremely well with the WordPress site. The site that I have for my business is made all with WordPress. It's definitely the number one platform if you are building an online shop. The features are super rich. You can do a ton of different things with WooCommerce. I like it because it's really easy to track inventory. When somebody places an order, you get an email. It shows up right in your queue. It shows exactly what they ordered and what you need to get to them. Super easy to use both on my end, as the business owner, and also integrating it into the website. It also offers a lot of third party integration. If you're using other apps and software, it's super user friendly on that front, as well as for customers who might be placing orders. The whole process just makes your business really streamlined and easy to use for online orders. Prior to having this WordPress website, I didn't have any experience with WooCommerce. A small learning curve, especially if you're trying to utilize all the different features that you can have with WooCommerce. However, very simple to get started, especially if you just want to create a basic online store. Really easy to get going with it. As you get into it more, you may need to do a little bit of research here and there, or get some help from the WooCommerce team, which is very friendly and quick with responses, but nothing too crazy to get going with it. Again, just very easy, very simple overall. I would highly recommend WooCommerce for anybody who has an online store or wants an online store, especially if you have a WordPress website. This thing is definitely made to work extremely well with WordPress. If you have a WordPress website, definitely going to go ahead and say that you need to have WooCommerce as your main hub for online orders and for your store. I wouldn't hesitate at all. I would definitely recommend getting it going. It's super easy to use and can pretty much do everything you might need to get your online business going.