# Compare DaySmart Vet vs IDEXX Neo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare DaySmart Vet and IDEXX Neo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo --- # DaySmart Vet vs IDEXX Neo Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DaySmart VetIDEXX Neo2/4 selected [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) [## DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $116.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment SR TD Based on [278 reviews](#user-reviews) Positive 261 Neutral 9 Negative 8 [## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Starting Price $290.00/month Value-for-Money 4.3 Functionality 3.9 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment BL BL CD Based on [117 reviews](#user-reviews) Positive 99 Neutral 8 Negative 10 ## Summary * * * Features in Veterinary Software Best performer 43 / 46 Only DaySmart Vet - Accounting - Activity Dashboard - CRM 30 / 46 User satisfaction User satisfaction 4.6 User reviews[278](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Ease of use 4.4 Functionality 3.9 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $116Flat Rate, Per Month - Free version - Free trial Price starts from $290Flat Rate, Per Month - Free version - Free trial Best for Best for Veterinarians, veterinary practice managers, veterinary technicians, veterinary groups, veterinary consolidators, animal healthcare providers, mobile vets, equine vets Best for Independent veterinary practices, mobile clinics, and shelters. ## User reviews Pros & cons SR Susan R. Director of Operations and Marketing > "We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239) JR James R. Veterinarian > "Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only"..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813) TD Tiffany D. Practice Manager > "Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) MS Mandi S. Receptionist > "My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050402) DD Deanna D. Receptionist > "I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart,..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6808556) TD Tiffany D. Practice Manager > "I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) RM Reese M. Clinic Manager > "It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that shelters and clinics..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220) TD Tiffany D. Practice Manager > "Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) KW Katharine W. Veterinarian and Owner > "I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948) TD Tiffany D. Practice Manager > "In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) RG Rachel G. DVM and Sole Owner > "It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100797) CW Cami W. Veterinarian > "Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) CW Cami W. Veterinarian > "I love how you can click on patient, client, invoice, SOAP, etc from most anywhere" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) KK Kiki K. CSR > "I do not like that the system does not recognize what patient you have pulled in Daysmart when you go to the calendar to look for..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826663) JL Jeffrey L. Practice Manager > "Super support experience as they solved our issue very quickly allowing us to move seamlessly into revising the appointment and invoice..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6813709) JK Jenna K. Office Manager > "Unfortunately, there is no way to send mass communication within this practice management system." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539) AW Asia W. Receptionist > "I like the ability to easily switch between patients profiles and look at different information in different tabs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) MR Michael R. Veterinarian and Owner > "It cannot be used across multiple devices at the same time and also each item has to be added individually hence it takes a bit longer" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6801993) AL Alicia L. Owner veterinarian > "Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to improve my workflow" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100035) TD Tiffany D. Practice Manager > "For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) MS Michelle S. Owner, Veterinarian > "I like that the platform can help me track controlled drugs so I do not have to keep physical log books anymore." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6796853) AA Austin A. Owner > "The only thing I have against DaySmart is that there is no option to dump revenue into multiple accounts in quickbooks." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809770) EB Eliza B. Aftercare Center Manager > "I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me an answer in a..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7019556) AW Asia W. Receptionist > "Feels more client/owner based than patient based. When scheduling appointments have to know client first and last name before pet's which..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) FH Fauna H. RVT and CSR > "It's even better that they have a text/chat option, which makes trying to get help while working in a busy veterinary clinic a lot easier..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896) EY Emari Y. Owner > "The text boxes for exam forms do not allow for rich text." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826927) AL Ashley L. Owner and veterinarian > "It is easy to find patients and make appointments and add to a digital treatment board." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) MM Mere M. Office Manager and Vet Tech > "Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6788402) AL Ashley L. Owner and veterinarian > "They went over all of the security features and they pride themselves as a leader in protecting all data." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) BL Bethany L. Receptionist > "Daysmart does have a few hiccups, such as sending clients a lot of reminders that cannot be changed, only completely turned off." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6691062) EC Emma C. RVT, Director of Operations > "Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7103304) KG KarrieAnn G. Practice Manager > "It is difficult for our less tech-savvy staff to work with." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) WV Will V. Operations Specialist > "Over all I have been happy using daysmart for over 8 years. As other companies have approached us to use theirs like Patterson's PMS or..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) SR Susan R. Director of Operations and Marketing > "We are still early in our use of DaySmart and have a lot to learn. But, currently there isn't anything that stands out. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239) WV Will V. Operations Specialist > "You can go from a patient to the client easy and from the record item to the invoice with one click. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) CR Christina R. Practice Manager > "This does not allow us to specialized text (to my knowledge) for specific appointments." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6724075) TH Tina H. Veterinarian, Owner > "Regarding the online help support, I was able to chat quickly with support about my issue I was having and receive feedback that was..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6815529) KE Katherine E. Veterinarian > "I don't like how I cannot manually change the name of a service. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342) KW Katharine W. Veterinarian and Owner > "Daysmart Vet has everything I need to help my housecall practice run smoothly." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948) MB Meghan B. Manager > "The data transfer has had a few hiccups." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393) KG KarrieAnn G. Practice Manager > "The customer service is supportive and helpful but sometimes feels limited in what they can do." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) NL Nettie L. Veterinary technician > "I don't like when scheduling an appointment you have to know owners name." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809814) RC Robin C. Customer Service Representative > "There are certain aspects that can be confusing to work around, but the Help Desk and online Q&A in the chat are very helpful." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6828419) MJ Meg J. Hospital Administrator > "Sometimes it feels like they don't have developers that know anything about veterinary medicine and how the business works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6760342) KR Karen R. Owner Veterinarian > "We switched to DaySmart Vet and have been completely suatisfied with the platform and the support." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7057888) AH Andrea H. Practice Manager > "Some of the help articles aren't really as helpful as they could be." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721) DG Diane G. Vet tech > "It’s easy to use which is most important to me and provides reports that help with business tracking." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7088291) CC Carissa C. Veterinarian > "the support who never have answers and rarely get back to me when i have an issue and the reports, i want more reports and searches..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004805) RS Rebecca S. Office Manager > "My favorite part is the "read receipts" for client emails, so we can ensure communication compliance." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6744169) KG KarrieAnn G. Practice Manager > "It is not a very user-friendly interface." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) FH Fauna H. RVT and CSR > "I've been working with DaySmart for 10 months now and having been in the veterinary field 12+ years, I'm happy to report this is..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896) DR Dallee R. Assistant Manager > "Inventory seems to pull the incorrect vaccines so we have to go through each individual vaccine to make sure that the application is..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797158) NW Nicole W. Doctor and owner > "Being a cloud based software that we can use from our phones or laptops after hours is super helpful. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) MM Megan M. DVM and Owner > "It is confusing to some clients." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862455) JR James R. Veterinarian > "We have been with Daysmart Vet since our inception and value it both in-clinic and also on housecall rounds (via Ipad)" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813) AT Aaron T. Practice Manager > "Not phone friendly at all, reminders by text are a huge fail and daysmart says we have to report each error for any correction to this..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) NM Natalie M. Customer Service Representative > "overall daysmart helps keep our Veterinary Practice running smoothly and in an easy to use format." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7090935) AT Aaron T. Practice Manager > "This may not be a problem with the software as much as a a lack of understanding on our part as the user with inventory numbers being off...." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) MB Meghan B. Manager > "So far it has been easy to use and the customer service has been spot on. If the AI assistant can not anwser the questions tech support is..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393) MJB Maan Joy B. Veterinarian > "The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004087) AS Alisa S. Practice Manager > "They are always quick in getting back to you, quick in getting the issues fixed and great with communicating when things are in progress..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780422) JR Jenny R. Owner > "The financial data, reminders and inventory management are horrid" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#SoftwareAdvice___6121817) BC Beth C. Hospital Manager > "The ability to customize documents for our clients is wonderful!" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6825998) AH Andre H. Veterinary Technician Assistant > "When the cloud goes down, or on occasion a text does not come through." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971) JR James R. Veterinarian > "In 10 years, a handful of minor issues (maybe 2 or 3) were quickly identified and remedied by the Daysmart support team. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813) CF Charlotte F. Clinical Director > "The records can be hard to navigate for referrals" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785) WV Wanda V. Receptionist > "Its my all time favorite vet medicine software and i wished it was used everywhere." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886) KF Katie F. Veterinarian/Owner > "I don't like that I email tech support and it takes 3-4 days for a response. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5024578) Kate H. Veterinarian Owner > "I also like the ease of allowing clients to pay online through invoicing." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6856656) MW Molly W. Owner/Veterinian > "Scheduling patients to their known provider did seem more time consuming." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797237) NW Nicole W. Doctor and owner > "Love being able to do online chat with customer support versus having to call in." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) AT Aaron T. Practice Manager > "Invoices are redundant, not necessary and cause problems." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) LF Lynnlee F. Practice Manager > "The DaySmart Vet team is always looking for ways to improve their software." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7032753) DC David C. CFO > "We chose not to go with DaySmart system due to the problems." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005655) LH Lisa H. Head receptionist > "Overall it’s becoming more user friendly but could use a little work at easier options." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050503) AT Aaron T. Practice Manager > "Again each error must be reported and that's something we don't have time to do. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) AW Arielle W. Manager > "Super easy to learn, and if you have questions the staff helps really quickly with all problems!" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7071113) DC Denise C. Owner Veterinarian > "Unable to bold text is SOAPs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229419) RM Reese M. Clinic Manager > "it is buildable for each practice. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220) AH Andre H. Veterinary Technician Assistant > "It can lead to problems and headaches." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971) [View Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) BL Bethany L. Receptionist > "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "There are also issues with sharing records to other vets or owners. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "It is quite an affordable program, and it has the ability to schedule appointments easily." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) PS PAMELA S. Veterinarian and owner > "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) CD Carsyn D. veterinary assistant > "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966) PS PAMELA S. Veterinarian and owner > "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BO Becky O. Veterinary Technician > "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446) MS Meredith S. office manager > "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) CH Casey H. Tech > "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) LH Lisa H. LVT Instructor > "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692) JD John D. Veterinarian > "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) MS Meredith S. office manager > "The reports are very vague. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) SC Shawn C. veterinarian-owner > "Integration with lab and imaging services has been an excellent addition to the practice. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058) JW Jennifer W. Office Manager > "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155) TG Tammy G. Practice Manager > "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210) HS Harmandeep S. Veterinarian > "The reminder system leaves a lot to be desired. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) HG Harrison G. Manager > "Easy to use." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389) JP Jupiter P. LVT > "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772) CH Casey H. Tech > "I can easily find the client by their name or phone number." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) DM Daniele M. Veterinarian/Owner > "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219) CH Cass H. Practice Manager > "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636) GK Gia K. Clinic Manager > "We dislike that some features are often changed that do not necessarily need to be changed." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724) MH Megan H. Veterinarian, Practice Owner > "All of my billing and medical notes are in one easy location that I can access from any device, which has..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2161094) CP Cheryl P. Office Manager > "it is not compatible with some of our other software" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485) KT Kalah T. Practice Manager > "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369) JF Jessica F. Manager > "No standardized way to input phone numbers so searching a client by phone number is impossible." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2146147) NB Nicole B. Practice Manager > "It's a clean looking schedule. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3541559) JD John D. Veterinarian > "Now, development has come to a virtual standstill." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) HS Harmandeep S. Veterinarian > "Support is usually quick to solve issues/problems." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) AP Anna P. Owner/veterinarian > "The conversion from my old software was not perfect. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035) LH Leslie H. Veterinarian > "The ease of use and being able to customize everything" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129) JC Jessica C. Office Staff > "Not ready for hand held devices yet" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2150955) AD Ana D. CVT > "Very easy to use software." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4177799) JC Jessica C. Office Staff > "Not an easy way to track, Billed vs Payments" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2150955) TG Tracie G. owner > "The office uses IDEXX for both reference and in-house labs, so the integration with Neo is fantastic." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471565) LP Lori P. Owner /Veterinarian > "As a doctor I like it but my office manager is not so happy." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2153071) [View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) ## User interface 4.61 (278) 4.21 (117) ### Features DaySmart Vet Top features 43/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/133166/DaySmart-Vet/#features) IDEXX Neo 30/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features) ### Recognition No recognitions have been awarded to DaySmart Vet No recognitions have been awarded to IDEXX Neo ### Deployment & support DaySmart Vet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos IDEXX Neo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DaySmart Vet - By DaySmart Software - Located in United States - Founded in 1999 IDEXX Neo - By IDEXX - Located in United States - Founded in 1983 ## Popular Comparisons [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 3.6 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 3.6 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $116/month Price $299/month 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $290/month Price $260.5/month 3.9 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $116/month Price $260.5/month 4.4 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $290/month Price $299/month 3.9 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/145988-204324/IDEXX-Neo-vs-Covetrus-Prescription-Management) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [VitusVet](https://www.capterra.com/p/143459/VitusVet/)[4.71 (69)](https://www.capterra.com/p/143459/VitusVet/reviews/) $116/month Price $99/month 4.4 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133166-143459/DaySmart-Vet-vs-VitusVet) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) $290/month Price $549/month 3.9 Features 4.0 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/99976-145988/Cornerstone-Practice-Management-vs-IDEXX-Neo)