--- title: "Compare DaySmart Vet vs PetDesk 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare DaySmart Vet and PetDesk based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/133166-166086/DaySmart-Vet-vs-PetDesk" page_type: "comparison" language: "en" --- # DaySmart Vet vs PetDesk Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DaySmart VetPetDesk2/4 selected [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) [## DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $116.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment TD RB Based on [290 reviews](#user-reviews) Positive 273 Neutral 9 Negative 8 [## PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) Starting Price $249.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment DP Based on [183 reviews](#user-reviews) Positive 175 Neutral 5 Negative 3 ## Summary * * * Features in Veterinary Software Best performer 43 / 49 Only DaySmart Vet - Accounting - Alerts/Notifications - API 16 / 49 Only PetDesk - Telemedicine User satisfaction User satisfaction 4.6 User reviews[290](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[183](https://www.capterra.com/p/166086/PetDesk/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $116Flat Rate, Per Month - Free version - Free trial Price starts from $249Per Month - Free version - Free trial Best for Best for Veterinarians, veterinary practice managers, veterinary technicians, veterinary groups, veterinary consolidators, animal healthcare providers, mobile vets, equine vets Best for PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships. ## User reviews Pros & cons TD Tiffany D. Practice Manager > "Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) RB Rebecca B. Administrative Assistant > "The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen,..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) RB Rebecca B. Administrative Assistant > "The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) KB Kellie B. Veterinarian Owner > "We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7154186) DD Deanna D. Receptionist > "I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6808556) JR James R. Veterinarian > "Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813) RB Rebecca B. Administrative Assistant > "Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) MS Mandi S. Receptionist > "My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050402) RM Reese M. Clinic Manager > "It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220) TD Tiffany D. Practice Manager > "I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AA Alyssa A. practice manager > "I like the fact that DaySmart offers the option to chat with a representative right from the software." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) TD Tiffany D. Practice Manager > "Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AA Alyssa A. practice manager > "DaySmart offers tutorials for all of the available settings making it even easier to understand and use." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) TD Tiffany D. Practice Manager > "In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AL Ashley L. Owner and veterinarian > "It is easy to find patients and make appointments and add to a digital treatment board." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) CW Cami W. Veterinarian > "Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) KW Katharine W. Veterinarian and Owner > "I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948) AA Alyssa A. practice manager > "I notice that the software often has glitches." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) AL Ashley L. Owner and veterinarian > "They went over all of the security features and they pride themselves as a leader in protecting all data." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) KK Kiki K. CSR > "I do not like that the system does not recognize what patient you have pulled in Daysmart when you go to the calendar to..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826663) CC Cyndi C. Practice Manager > "The appointment scheduling is amazing and the price of monthly membership is excellent." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7161275) JK Jenna K. Office Manager > "Unfortunately, there is no way to send mass communication within this practice management system." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539) RG Rachel G. DVM and Sole Owner > "It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100797) MR Michael R. Veterinarian and Owner > "It cannot be used across multiple devices at the same time and also each item has to be added individually hence it takes a..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6801993) CW Cami W. Veterinarian > "I love how you can click on patient, client, invoice, SOAP, etc from most anywhere" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) TD Tiffany D. Practice Manager > "For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) JL Jeffrey L. Practice Manager > "Super support experience as they solved our issue very quickly allowing us to move seamlessly into revising the appointment..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6813709) BL Bethany L. Receptionist > "Daysmart does have a few hiccups, such as sending clients a lot of reminders that cannot be changed, only completely turned..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6691062) RS Rebecca S. Office Manager > "My favorite part is the "read receipts" for client emails, so we can ensure communication compliance." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6744169) AA Austin A. Owner > "The only thing I have against DaySmart is that there is no option to dump revenue into multiple accounts in quickbooks." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809770) AW Asia W. Receptionist > "I like the ability to easily switch between patients profiles and look at different information in different tabs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) AW Asia W. Receptionist > "Feels more client/owner based than patient based. When scheduling appointments have to know client first and last name..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) AL Alicia L. Owner veterinarian > "Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100035) EY Emari Y. Owner > "The text boxes for exam forms do not allow for rich text." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826927) NW Nicole W. Doctor and owner > "Being a cloud based software that we can use from our phones or laptops after hours is super helpful. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) CR Christina R. Practice Manager > "This does not allow us to specialized text (to my knowledge) for specific appointments." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6724075) CC Cyndi C. Practice Manager > "There have been a lot of updates and continue upgrading the software with suggestions from clients. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7161275) MM Mere M. Office Manager and Vet Tech > "Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6788402) MS Michelle S. Owner, Veterinarian > "I like that the platform can help me track controlled drugs so I do not have to keep physical log books anymore." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6796853) MJ Meg J. Hospital Administrator > "Sometimes it feels like they don't have developers that know anything about veterinary medicine and how the business works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6760342) EB Eliza B. Aftercare Center Manager > "I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7019556) KG KarrieAnn G. Practice Manager > "It is difficult for our less tech-savvy staff to work with." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) SC Shelly C. Clinic Manager > "Daysmart has made my working from home so much easier." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7126300) KE Katherine E. Veterinarian > "I don't like how I cannot manually change the name of a service. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342) FH Fauna H. RVT and CSR > "It's even better that they have a text/chat option, which makes trying to get help while working in a busy veterinary..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896) MB Meghan B. Manager > "The data transfer has had a few hiccups." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393) WV Wanda V. Receptionist > "Its my all time favorite vet medicine software and i wished it was used everywhere." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886) NL Nettie L. Veterinary technician > "I don't like when scheduling an appointment you have to know owners name." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809814) NW Nicole W. Doctor and owner > "Love being able to do online chat with customer support versus having to call in." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) AH Andrea H. Practice Manager > "Some of the help articles aren't really as helpful as they could be." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721) EC Emma C. RVT, Director of Operations > "Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7103304) KG KarrieAnn G. Practice Manager > "It is not a very user-friendly interface." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) WV Will V. Operations Specialist > "Over all I have been happy using daysmart for over 8 years. As other companies have approached us to use theirs like..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) MM Megan M. DVM and Owner > "It is confusing to some clients." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862455) WV Will V. Operations Specialist > "You can go from a patient to the client easy and from the record item to the invoice with one click. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) JR Jenny R. Owner > "The financial data, reminders and inventory management are horrid" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#SoftwareAdvice___6121817) SA Sam A. Practice Manager > "We are mobile so we do things a little out of the ordinary for scheduling and overall the the software is adaptable." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6716250) CF Charlotte F. Clinical Director > "The records can be hard to navigate for referrals" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785) TH Tina H. Veterinarian, Owner > "Regarding the online help support, I was able to chat quickly with support about my issue I was having and receive feedback..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6815529) CC Carissa C. Veterinarian > "the support who never have answers and rarely get back to me when i have an issue and the reports, i want more reports and..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004805) EA Elizabeth A. Owner > "I appreciate the prompt, humans that pop on any time we have questions. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7120373) DR Dallee R. Assistant Manager > "Inventory seems to pull the incorrect vaccines so we have to go through each individual vaccine to make sure that the..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797158) SR Susan R. Director of Operations and Marketing > "Chat Support has been extremely helpful on several occasions now. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7184618) AT Aaron T. Practice Manager > "Not phone friendly at all, reminders by text are a huge fail and daysmart says we have to report each error for any..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) AI Alexis I. Administration and Veterinarian > "We love the reminders and tasks that we can assign to employees." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7015972) DC Denise C. Owner Veterinarian > "Unable to bold text is SOAPs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229419) KW Katharine W. Veterinarian and Owner > "Daysmart Vet has everything I need to help my housecall practice run smoothly." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948) AT Aaron T. Practice Manager > "This may not be a problem with the software as much as a a lack of understanding on our part as the user with inventory..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) WV Wanda V. Receptionist > "The learning curve was the easiest from all of the software's listed above." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886) MJB Maan Joy B. Veterinarian > "The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004087) KG KarrieAnn G. Practice Manager > "The customer service is supportive and helpful but sometimes feels limited in what they can do." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) AH Andre H. Veterinary Technician Assistant > "When the cloud goes down, or on occasion a text does not come through." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971) RC Robin C. Customer Service Representative > "There are certain aspects that can be confusing to work around, but the Help Desk and online Q&A in the chat are very..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6828419) KF Katie F. Veterinarian/Owner > "I don't like that I email tech support and it takes 3-4 days for a response. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5024578) KR Karen R. Owner Veterinarian > "We switched to DaySmart Vet and have been completely suatisfied with the platform and the support." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7057888) MW Molly W. Owner/Veterinian > "Scheduling patients to their known provider did seem more time consuming." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797237) DG Diane G. Vet tech > "It’s easy to use which is most important to me and provides reports that help with business tracking." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7088291) AT Aaron T. Practice Manager > "Invoices are redundant, not necessary and cause problems." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) LO Lisa O. Virtual Assistant > "The online help has been instrumental in helping us work through any difficulties we've had one on one and solving any..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6748845) ES Erin S. Manager > "The head tech support has never worked in a vet hospital or other vet software." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4467492) LH Lisa H. Head receptionist > "Overall it’s becoming more user friendly but could use a little work at easier options." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050503) KG KarrieAnn G. Practice Manager > "It is not a very user-friendly interface." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) JK Jenna K. Office Manager > "Daysmart is easy to use and user-friendly." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539) KT Kim T. Vet Tech > "Not user friendly" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5016509) AB Andrea B. Practice manager > "Ease of use, user friendly." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862069) Michael G. Owner > "Integration with IDEXX outside the USA is almost impossible and the support team has no clue or way to fix it while other..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___3014358) AS Alisa S. Practice Manager > "They are always so friendly and helpful when I need them." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780422) CF Charlotte F. Clinical Director > "The records can be hard to navigate for referrals" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785) SW Susan W. Practice Manager > "The intergration with some companies has made registering microchips very simple and acurate. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6234460) KT Kim T. Vet Tech > "Not user friendly" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5016509) IT Iain T. Director > "The support and integration process was amazing." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5013597) KE Katherine E. Veterinarian > "I don't like how I cannot manually change the name of a service. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342) SC Shelly C. Clinic Manager > "Daysmart has made my working from home so much easier." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7126300) AH Andrea H. Practice Manager > "Some of the help articles aren't really as helpful as they could be." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721) SR Susan R. Director of Operations and Marketing > "Chat Support has been extremely helpful on several occasions now. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7184618) MH Mary H. Clinic manager > "The customer service is very slow." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774975) LH Lisa H. Head receptionist > "Overall it’s becoming more user friendly but could use a little work at easier options." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050503) AH Audrey H. Veterinarian/practice owner > "In the past 6 months or so, I have felt abandoned and ignored by the help desk team." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4787238) [View Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Dana P. CVOM > "The best ones being automatic reminders for appointments the ability to request medications and appointments online. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7138419) AP August P. Veterinary Technician > "Loading times can occasionally be slow, especially during busy hours, and some features require too many clicks to complete..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) BS Bethany S. Office Manager and Technician > "Having online booking, texts, refill requests, and reminders all on one platform has helped streamline our client..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) SM Samantha M. Hospital Manager > "Text syncing could use some work. When we sync text communications, it doesn't implement super well into our PIMS." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) AP August P. Veterinary Technician > "It has improved communication, decreased no-shows, and saved our staff valuable time so we can focus more on patient care." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) ZL Zoe L. Veterinary Assistant and Office Manager > "It didn't sync seamlessly with practice software. If a client updated their email address, name or contact info, it would..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) AP August P. Veterinary Technician > "I love using PetDesk because it makes managing our veterinary clinic’s daily workflow simple and efficient." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) VT Vince T. Practice - Office Manager > "After an initial set-up meeting, we lost all communication with our rep." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) BS Bethany S. Office Manager and Technician > "It has saved our front desk team a lot of time, not having to manually call each client for a day of appointments." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) BS Bethany S. Office Manager and Technician > "When transferring a patient to a new client (change of owners), we have had some issues with reminders making it to the..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) VT Vince T. Practice - Office Manager > "Our implementation specialist was pretty good - attentive and communicated well." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "I did not properly vet them like I did our general PIMS provider." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "The website team was fairly solid during implementation." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) ZL Zoe L. Veterinary Assistant and Office Manager > "This was confusing for clients who would request we send reminders to a certain email address." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) VT Vince T. Practice - Office Manager > "Overall, my experience with the website team has been decent - but you really have to stay on top of them." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "Several days have passed with no response." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) RR Rebecca R. Office Manager > "I have been told they are working on changing that so hopefully there will be functionality for multiple phone numbers in..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) MH Misty H. Office Manager > "They were not compatible and some of the text messaging was not compatible either." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) RR Rebecca R. Office Manager > "The app is also great and has a lot of information for clients about their pets." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) VT Vince T. Practice - Office Manager > "My experience with the phone team has been abysmal." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) SM Samantha M. Hospital Manager > "It's help streamline scheduling." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) JW Jenn W. Practice Manager > "Sometimes if a a team member forget, since the appointment was made on PetDesk, clients would show up for an appointment..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846) KH Kyra H. Practice Manager > "PetDesk is super user friendly, and has been very helpful with our client communications." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6730440) KW Katie W. Licensed Veterinary Technician > "One of the biggest issues was with appointment scheduling. If someone requested an appointment and that timeslot was..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) MH Misty H. Office Manager > "I did enjoy PetDesk as far as the aesthetic of the site." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) CK Courtney K. Office Manager > "We just cancelled our services with PetDesk because we switched over to Vetstoria who can allow our clients to live..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3274651) VR Verified Reviewer Assistant > "I am able to choose a date and time that fits my busy lifestyle from the comfort of home day or night. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) ML Melisa L. Assistant Manager > "therefore it's hard to fully integrate it into all of my vet needs. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4382847) VR Verified Reviewer Assistant > "I also feel good knowing that I will receive confirmation of my appointment from my vet allowing me to feel heard." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) BW Barbara W. Manager > "The program doesn't integrate with the software system." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) SM Samantha M. Hospital Manager > "Clients love Petdesk." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) KW Katie W. Licensed Veterinary Technician > "However, if, by the time the client responded, those timeslots are no longer available, it becomes more difficult to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) SL Samantha L. Operations Manager > "Great experience and wonderful customer service experience." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6607445) NL Noam L. Practice Manager > "On occasion when changes are made within 24 hours the system doesn't get to update before a confirmation is sent, some..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2627516) RR Rebecca R. Office Manager > "Great customer support" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) JM Jennifer M. Receptionist > "I am also not a fan of if a client wants an appointment that’s not available, that there is not a please call our office..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2962074) RR Rebecca R. Office Manager > "Easy for staff to learn and clients to use" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) JS Jamie S. Business Administrator > "We purchased the texting option and the only negative we have found so far is the refresh rate (not instant)." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151) VR Verified Reviewer Assistant > "I like that scheduling doesn't feel pressured when its on my terms and at my request." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) CC Candice C. Client Care Manager > "I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to send..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) VR Verified Reviewer Assistant > "I mostly enjoy PetDesk for its easy appointment scheduling. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) KL Kristen L. Office Manager > "You definitely need double monitors to use PetDesk easily otherwise you would minimize a lot of the time to go back and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621323) JW Jasmine W. Practice Manager > "It's very useful as if you need client to call office after leaving a message , you can text them stating please call the..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) PA Prizcilla A. Front Office Manager > "The texting is a big issue, not being able to have easier access to the texting seems to be a delay" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623338) BR Brittany R. Practice Manager > "I also like the customization options provided for appointment requests." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4986820) JM Jeannie M. Practice Manager > "Rewards points expiration date does not update upon change- Shows incorrect information to client." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2895334) BW Barbara W. Manager > "The two-way texting feature is great." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) CC Candice C. Client Care Manager > "This makes for a challenge when we are searching by client name and they aren't appearing." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) KS Kathryn S. Receptionist > "It makes my job easier, as well as my life as a pet parent." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4609368) SR Sarah R. Office manager > "However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2884567) SR Shawnee R. Groomer > "We love that it is user friendly because we are a busy operation and don’t have time for our software to fail us." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4029777) MB Matei B. Owner/Manager > "In some cases clients don't realize this is not their original appt request for the original date/time." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623153) JW Jasmine W. Practice Manager > "Pet Desk is a great tool to communicate with clients. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) SU Shannon U. Practice manager > "I wish that videos would come through on the text messaging, most will not play." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808668) CD Crystal D. Managing DVM > "Our team finds the texting and direct messaging extremely helpful in increasing our client communication ease and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3390760) CC Candice C. Client Care Manager > "The two way text feature has some issues." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) FM Francis M. Owner, Practice Manager > "I primarily utilize for appointment request functionality, loyalty program, app for clients, and text communication - these..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621176) JS Jamie S. Owner > "I wish it would integrate better with PM programs. But, I understand why it doesn't." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438) JG Jamie G. Practice manager > "They have great functionality with their user friendly app, reminders, appt confirmations, integration with software and..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2950496) CC Candice C. Client Care Manager > "We've had many clients get confused with that and I'm sure it has everything to do with them not reading through everything." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) RR Ruth R. Practice Manager/Owner > "Previously our staff spent valuable work hours printing and stamping postcards, calling clients to schedule and confirm..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808465) BW Barbara W. Manager > "The program doesn't integrate with the software system." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) JKW Julie K W. Office Manager > "With phone ordering, check in and check out the functionality of communicating through PetDesk messaging allowed our small..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2625838) JS Jamie S. Owner > "I wish it would integrate better with PM programs. But, I understand why it doesn't." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438) [View Reviews](https://www.capterra.com/p/166086/PetDesk/reviews/) ## User interface 4.62 (290) [PetDesk](https://www.capterra.com/p/166086/PetDesk/) 4.64 (183) ### Features DaySmart Vet Top features 43/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/133166/DaySmart-Vet/#features) PetDesk 16/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/166086/PetDesk/#features) ### Recognition No recognitions have been awarded to DaySmart Vet No recognitions have been awarded to PetDesk ### Deployment & support DaySmart Vet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PetDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DaySmart Vet - By DaySmart Software - Located in United States - Founded in 1999 PetDesk - By Petvisor - Located in United States - Founded in 2013 ## Popular Comparisons [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166086-234498/PetDesk-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 3.6 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 3.6 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-166086/Covetrus-Pulse-vs-PetDesk) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $116/month Price $299/month 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $249/month Price $260.5/month 4.5 Features 4.5 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-166086/ezyVet-Cloud-Vet-Software-vs-PetDesk) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $116/month Price $260.5/month 4.4 Features 4.5 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) $249/month Price $289/month 4.5 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/166086-167764/PetDesk-vs-Digitail) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) $116/month Price $289/month 4.4 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133166-167764/DaySmart-Vet-vs-Digitail) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/166086-204324/PetDesk-vs-Covetrus-Prescription-Management) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.0 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-166086/AVImark-vs-PetDesk)