# Compare DaySmart Vet vs PetDesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DaySmart Vet and PetDesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133166-166086/Vetter-Software-vs-PetDesk

---

# DaySmart Vet vs PetDesk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DaySmart VetPetDesk2/4 selected

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.7 (180)](https://www.capterra.com/p/166086/PetDesk/reviews/)

[## DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$116.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

SR

TD

Based on [278 reviews](#user-reviews)

Positive

261

Neutral

9

Negative

8

[## PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.7 (180)](https://www.capterra.com/p/166086/PetDesk/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

BS

Based on [180 reviews](#user-reviews)

Positive

174

Neutral

5

Negative

1

## Summary

* * *

Features in Veterinary Software

Best performer

43 / 46

Only DaySmart Vet

-   Accounting
-   Alerts/Notifications
-   API

16 / 46

Only PetDesk

-   Telemedicine

User satisfaction

User satisfaction

4.6

User reviews[278](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[180](https://www.capterra.com/p/166086/PetDesk/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$116Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$249Per Month

-   Free version
-   Free trial

Best for

Best for

Veterinarians, veterinary practice managers, veterinary technicians, veterinary groups, veterinary consolidators, animal healthcare providers, mobile vets, equine vets

Best for

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships.

## User reviews

Pros & cons

SR

Susan R.

Director of Operations and Marketing

> "We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239)

JR

James R.

Veterinarian

> "Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only"..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813)

TD

Tiffany D.

Practice Manager

> "Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

MS

Mandi S.

Receptionist

> "My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050402)

DD

Deanna D.

Receptionist

> "I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart,..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6808556)

TD

Tiffany D.

Practice Manager

> "I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

RM

Reese M.

Clinic Manager

> "It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that shelters and clinics..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220)

TD

Tiffany D.

Practice Manager

> "Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

KW

Katharine W.

Veterinarian and Owner

> "I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948)

TD

Tiffany D.

Practice Manager

> "In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

RG

Rachel G.

DVM and Sole Owner

> "It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100797)

CW

Cami W.

Veterinarian

> "Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753)

CW

Cami W.

Veterinarian

> "I love how you can click on patient, client, invoice, SOAP, etc from most anywhere"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753)

KK

Kiki K.

CSR

> "I do not like that the system does not recognize what patient you have pulled in Daysmart when you go to the calendar to look for..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826663)

JL

Jeffrey L.

Practice Manager

> "Super support experience as they solved our issue very quickly allowing us to move seamlessly into revising the appointment and invoice..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6813709)

JK

Jenna K.

Office Manager

> "Unfortunately, there is no way to send mass communication within this practice management system."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539)

AW

Asia W.

Receptionist

> "I like the ability to easily switch between patients profiles and look at different information in different tabs."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294)

MR

Michael R.

Veterinarian and Owner

> "It cannot be used across multiple devices at the same time and also each item has to be added individually hence it takes a bit longer"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6801993)

AL

Alicia L.

Owner veterinarian

> "Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to improve my workflow"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100035)

TD

Tiffany D.

Practice Manager

> "For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

MS

Michelle S.

Owner, Veterinarian

> "I like that the platform can help me track controlled drugs so I do not have to keep physical log books anymore."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6796853)

AA

Austin A.

Owner

> "The only thing I have against DaySmart is that there is no option to dump revenue into multiple accounts in quickbooks."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809770)

EB

Eliza B.

Aftercare Center Manager

> "I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me an answer in a..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7019556)

AW

Asia W.

Receptionist

> "Feels more client/owner based than patient based. When scheduling appointments have to know client first and last name before pet's which..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294)

FH

Fauna H.

RVT and CSR

> "It's even better that they have a text/chat option, which makes trying to get help while working in a busy veterinary clinic a lot easier..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896)

EY

Emari Y.

Owner

> "The text boxes for exam forms do not allow for rich text."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826927)

AL

Ashley L.

Owner and veterinarian

> "It is easy to find patients and make appointments and add to a digital treatment board."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071)

MM

Mere M.

Office Manager and Vet Tech

> "Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6788402)

AL

Ashley L.

Owner and veterinarian

> "They went over all of the security features and they pride themselves as a leader in protecting all data."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071)

BL

Bethany L.

Receptionist

> "Daysmart does have a few hiccups, such as sending clients a lot of reminders that cannot be changed, only completely turned off."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6691062)

EC

Emma C.

RVT, Director of Operations

> "Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7103304)

KG

KarrieAnn G.

Practice Manager

> "It is difficult for our less tech-savvy staff to work with."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011)

WV

Will V.

Operations Specialist

> "Over all I have been happy using daysmart for over 8 years. As other companies have approached us to use theirs like Patterson's PMS or..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613)

SR

Susan R.

Director of Operations and Marketing

> "We are still early in our use of DaySmart and have a lot to learn. But, currently there isn't anything that stands out. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239)

WV

Will V.

Operations Specialist

> "You can go from a patient to the client easy and from the record item to the invoice with one click. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613)

CR

Christina R.

Practice Manager

> "This does not allow us to specialized text (to my knowledge) for specific appointments."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6724075)

TH

Tina H.

Veterinarian, Owner

> "Regarding the online help support, I was able to chat quickly with support about my issue I was having and receive feedback that was..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6815529)

KE

Katherine E.

Veterinarian

> "I don't like how I cannot manually change the name of a service. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342)

KW

Katharine W.

Veterinarian and Owner

> "Daysmart Vet has everything I need to help my housecall practice run smoothly."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948)

MB

Meghan B.

Manager

> "The data transfer has had a few hiccups."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393)

KG

KarrieAnn G.

Practice Manager

> "The customer service is supportive and helpful but sometimes feels limited in what they can do."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011)

NL

Nettie L.

Veterinary technician

> "I don't like when scheduling an appointment you have to know owners name."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809814)

RC

Robin C.

Customer Service Representative

> "There are certain aspects that can be confusing to work around, but the Help Desk and online Q&A in the chat are very helpful."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6828419)

MJ

Meg J.

Hospital Administrator

> "Sometimes it feels like they don't have developers that know anything about veterinary medicine and how the business works."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6760342)

KR

Karen R.

Owner Veterinarian

> "We switched to DaySmart Vet and have been completely suatisfied with the platform and the support."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7057888)

AH

Andrea H.

Practice Manager

> "Some of the help articles aren't really as helpful as they could be."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721)

DG

Diane G.

Vet tech

> "It’s easy to use which is most important to me and provides reports that help with business tracking."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7088291)

CC

Carissa C.

Veterinarian

> "the support who never have answers and rarely get back to me when i have an issue and the reports, i want more reports and searches..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004805)

RS

Rebecca S.

Office Manager

> "My favorite part is the "read receipts" for client emails, so we can ensure communication compliance."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6744169)

KG

KarrieAnn G.

Practice Manager

> "It is not a very user-friendly interface."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011)

FH

Fauna H.

RVT and CSR

> "I've been working with DaySmart for 10 months now and having been in the veterinary field 12+ years, I'm happy to report this is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896)

DR

Dallee R.

Assistant Manager

> "Inventory seems to pull the incorrect vaccines so we have to go through each individual vaccine to make sure that the application is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797158)

NW

Nicole W.

Doctor and owner

> "Being a cloud based software that we can use from our phones or laptops after hours is super helpful. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654)

MM

Megan M.

DVM and Owner

> "It is confusing to some clients."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862455)

JR

James R.

Veterinarian

> "We have been with Daysmart Vet since our inception and value it both in-clinic and also on housecall rounds (via Ipad)"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813)

AT

Aaron T.

Practice Manager

> "Not phone friendly at all, reminders by text are a huge fail and daysmart says we have to report each error for any correction to this..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

NM

Natalie M.

Customer Service Representative

> "overall daysmart helps keep our Veterinary Practice running smoothly and in an easy to use format."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7090935)

AT

Aaron T.

Practice Manager

> "This may not be a problem with the software as much as a a lack of understanding on our part as the user with inventory numbers being off...."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

MB

Meghan B.

Manager

> "So far it has been easy to use and the customer service has been spot on. If the AI assistant can not anwser the questions tech support is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393)

MJB

Maan Joy B.

Veterinarian

> "The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004087)

AS

Alisa S.

Practice Manager

> "They are always quick in getting back to you, quick in getting the issues fixed and great with communicating when things are in progress..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780422)

JR

Jenny R.

Owner

> "The financial data, reminders and inventory management are horrid"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#SoftwareAdvice___6121817)

BC

Beth C.

Hospital Manager

> "The ability to customize documents for our clients is wonderful!"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6825998)

AH

Andre H.

Veterinary Technician Assistant

> "When the cloud goes down, or on occasion a text does not come through."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971)

JR

James R.

Veterinarian

> "In 10 years, a handful of minor issues (maybe 2 or 3) were quickly identified and remedied by the Daysmart support team. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813)

CF

Charlotte F.

Clinical Director

> "The records can be hard to navigate for referrals"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785)

WV

Wanda V.

Receptionist

> "Its my all time favorite vet medicine software and i wished it was used everywhere."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886)

KF

Katie F.

Veterinarian/Owner

> "I don't like that I email tech support and it takes 3-4 days for a response. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5024578)

Kate H.

Veterinarian Owner

> "I also like the ease of allowing clients to pay online through invoicing."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6856656)

MW

Molly W.

Owner/Veterinian

> "Scheduling patients to their known provider did seem more time consuming."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797237)

NW

Nicole W.

Doctor and owner

> "Love being able to do online chat with customer support versus having to call in."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654)

AT

Aaron T.

Practice Manager

> "Invoices are redundant, not necessary and cause problems."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

LF

Lynnlee F.

Practice Manager

> "The DaySmart Vet team is always looking for ways to improve their software."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7032753)

DC

David C.

CFO

> "We chose not to go with DaySmart system due to the problems."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005655)

LH

Lisa H.

Head receptionist

> "Overall it’s becoming more user friendly but could use a little work at easier options."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050503)

AT

Aaron T.

Practice Manager

> "Again each error must be reported and that's something we don't have time to do. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

AW

Arielle W.

Manager

> "Super easy to learn, and if you have questions the staff helps really quickly with all problems!"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7071113)

DC

Denise C.

Owner Veterinarian

> "Unable to bold text is SOAPs."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229419)

RM

Reese M.

Clinic Manager

> "it is buildable for each practice. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220)

AH

Andre H.

Veterinary Technician Assistant

> "It can lead to problems and headaches."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971)

[View Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

BS

Bethany S.

Office Manager and Technician

> "Having online booking, texts, refill requests, and reminders all on one platform has helped streamline our client relationships."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

AP

August P.

Veterinary Technician

> "Loading times can occasionally be slow, especially during busy hours, and some features require too many clicks to complete..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

AP

August P.

Veterinary Technician

> "It has improved communication, decreased no-shows, and saved our staff valuable time so we can focus more on patient care."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

BS

Bethany S.

Office Manager and Technician

> "When transferring a patient to a new client (change of owners), we have had some issues with reminders making it to the..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

AP

August P.

Veterinary Technician

> "I love using PetDesk because it makes managing our veterinary clinic’s daily workflow simple and efficient."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392)

SM

Samantha M.

Hospital Manager

> "Text syncing could use some work. When we sync text communications, it doesn't implement super well into our PIMS."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

BS

Bethany S.

Office Manager and Technician

> "It has saved our front desk team a lot of time, not having to manually call each client for a day of appointments."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "It didn't sync seamlessly with practice software. If a client updated their email address, name or contact info, it would not..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900)

RR

Rebecca R.

Office Manager

> "I have been told they are working on changing that so hopefully there will be functionality for multiple phone numbers in the..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

MH

Misty H.

Office Manager

> "They were not compatible and some of the text messaging was not compatible either."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161)

MH

Misty H.

Office Manager

> "I did enjoy PetDesk as far as the aesthetic of the site."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "This was confusing for clients who would request we send reminders to a certain email address."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900)

RR

Rebecca R.

Office Manager

> "The app is also great and has a lot of information for clients about their pets."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

JW

Jenn W.

Practice Manager

> "Sometimes if a a team member forget, since the appointment was made on PetDesk, clients would show up for an appointment that..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846)

SM

Samantha M.

Hospital Manager

> "It's help streamline scheduling."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

KW

Katie W.

Licensed Veterinary Technician

> "One of the biggest issues was with appointment scheduling. If someone requested an appointment and that timeslot was..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243)

KH

Kyra H.

Practice Manager

> "PetDesk is super user friendly, and has been very helpful with our client communications."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6730440)

CK

Courtney K.

Office Manager

> "We just cancelled our services with PetDesk because we switched over to Vetstoria who can allow our clients to live schedule...."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3274651)

JW

Jasmine W.

Practice Manager

> "It's very useful as if you need client to call office after leaving a message , you can text them stating please call the..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335)

JM

Jennifer M.

Receptionist

> "I am also not a fan of if a client wants an appointment that’s not available, that there is not a please call our office..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2962074)

VR

Verified Reviewer

Assistant

> "I am able to choose a date and time that fits my busy lifestyle from the comfort of home day or night. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

ML

Melisa L.

Assistant Manager

> "therefore it's hard to fully integrate it into all of my vet needs. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4382847)

BR

Brittany R.

Practice Manager

> "I also like the customization options provided for appointment requests."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4986820)

BW

Barbara W.

Manager

> "The program doesn't integrate with the software system."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807)

VR

Verified Reviewer

Assistant

> "I also feel good knowing that I will receive confirmation of my appointment from my vet allowing me to feel heard."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

JS

Jamie S.

Business Administrator

> "We purchased the texting option and the only negative we have found so far is the refresh rate (not instant)."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151)

SM

Samantha M.

Hospital Manager

> "Clients love Petdesk."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552)

KW

Katie W.

Licensed Veterinary Technician

> "However, if, by the time the client responded, those timeslots are no longer available, it becomes more difficult to..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243)

SL

Samantha L.

Operations Manager

> "Great experience and wonderful customer service experience."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6607445)

JM

Jeannie M.

Practice Manager

> "Rewards points expiration date does not update upon change- Shows incorrect information to client."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2895334)

RR

Rebecca R.

Office Manager

> "Great customer support"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

SR

Sarah R.

Office manager

> "However, some clients cancel their appointments on accident and we always have to call them to confirm their cancellation..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2884567)

RR

Rebecca R.

Office Manager

> "Easy for staff to learn and clients to use"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955)

SU

Shannon U.

Practice manager

> "I wish that videos would come through on the text messaging, most will not play."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808668)

VR

Verified Reviewer

Assistant

> "I like that scheduling doesn't feel pressured when its on my terms and at my request."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

NL

Noam L.

Practice Manager

> "On occasion when changes are made within 24 hours the system doesn't get to update before a confirmation is sent, some clients..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2627516)

VR

Verified Reviewer

Assistant

> "I mostly enjoy PetDesk for its easy appointment scheduling. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589)

JS

Jamie S.

Owner

> "I wish it would integrate better with PM programs. But, I understand why it doesn't."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438)

JW

Jasmine W.

Practice Manager

> "Pet Desk is a great tool to communicate with clients. "

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335)

CC

Candice C.

Client Care Manager

> "I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time to send..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

JG

Jamie G.

Practice manager

> "They have great functionality with their user friendly app, reminders, appt confirmations, integration with software and their..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2950496)

KL

Kristen L.

Office Manager

> "You definitely need double monitors to use PetDesk easily otherwise you would minimize a lot of the time to go back and forth..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621323)

RR

Ruth R.

Practice Manager/Owner

> "Previously our staff spent valuable work hours printing and stamping postcards, calling clients to schedule and confirm..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808465)

PA

Prizcilla A.

Front Office Manager

> "The texting is a big issue, not being able to have easier access to the texting seems to be a delay"

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623338)

JS

Jamie S.

Business Administrator

> "We have noticed a big decrease in the number of phone calls to the clinic and this allows us to process customer requests at..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151)

CC

Candice C.

Client Care Manager

> "This makes for a challenge when we are searching by client name and they aren't appearing."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

SS

Stephen S.

CSR & Special Projects

> "The texting option has become an invaluable means of communication for our treatment team to reach out to clients without tying..."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812940)

MB

Matei B.

Owner/Manager

> "In some cases clients don't realize this is not their original appt request for the original date/time."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623153)

JW

Jenn W.

Practice Manager

> "The customer service team was amazing and always helpful."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846)

CC

Candice C.

Client Care Manager

> "The two way text feature has some issues."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

SM

Stephanie M.

Practice Manager

> "It was a great solution since our PMS didn't have these features natively."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3720125)

CC

Candice C.

Client Care Manager

> "We've had many clients get confused with that and I'm sure it has everything to do with them not reading through everything."

[See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449)

[View Reviews](https://www.capterra.com/p/166086/PetDesk/reviews/)

## User interface

4.61 (278)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)

4.68 (180)

### Features

DaySmart Vet

Top features

43/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/133166/DaySmart-Vet/#features)

PetDesk

16/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/166086/PetDesk/#features)

### Recognition

No recognitions have been awarded to DaySmart Vet

No recognitions have been awarded to PetDesk

### Deployment & support

DaySmart Vet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PetDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DaySmart Vet

-   By DaySmart Software
-   Located in United States
-   Founded in 1999

PetDesk

-   By PetDesk
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

vs

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[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

vs

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4.4

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4.6

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[View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.68 (180)](https://www.capterra.com/p/166086/PetDesk/reviews/)

vs

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$249/month

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Contact vendor for pricing

4.5

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[View full comparison](https://www.capterra.com/compare/130107-166086/Covetrus-Pulse-vs-PetDesk)

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

vs

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$299/month

4.4

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.68 (180)](https://www.capterra.com/p/166086/PetDesk/reviews/)

vs

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

$249/month

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$260.5/month

4.5

Features

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4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/99977-166086/ezyVet-Cloud-Vet-Software-vs-PetDesk)

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

vs

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

$116/month

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$260.5/month

4.4

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet)

[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.68 (180)](https://www.capterra.com/p/166086/PetDesk/reviews/)

vs

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$249/month

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Contact vendor for pricing

4.5

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/166086-204324/PetDesk-vs-Covetrus-Prescription-Management)

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

vs

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$116/month

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Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.2

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[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.68 (180)](https://www.capterra.com/p/166086/PetDesk/reviews/)

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[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

vs

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[PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.68 (180)](https://www.capterra.com/p/166086/PetDesk/reviews/)

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