--- title: "Compare DaySmart Vet vs Instinct Science 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare DaySmart Vet and Instinct Science based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR" page_type: "comparison" language: "en" --- # DaySmart Vet vs Instinct Science Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DaySmart VetInstinct Science2/4 selected [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) [## DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $116.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment TD RB Based on [290 reviews](#user-reviews) Positive 273 Neutral 9 Negative 8 [## Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [238 reviews](#user-reviews) Positive 236 Neutral 2 Negative 0 ## Summary * * * Features in Veterinary Software Best performer 43 / 49 Only DaySmart Vet - CRM - Patient Portal 41 / 49 User satisfaction User satisfaction 4.6 User reviews[290](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.9 User reviews[238](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $116Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Veterinarians, veterinary practice managers, veterinary technicians, veterinary groups, veterinary consolidators, animal healthcare providers, mobile vets, equine vets Best for Emergency, specialty, multi-practice, and urgent care veterinary hospitals. ## User reviews Pros & cons TD Tiffany D. Practice Manager > "Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) RB Rebecca B. Administrative Assistant > "The only downside I can immediately think of is that the pop-up alerts display in the right upper corner of the screen,..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) RB Rebecca B. Administrative Assistant > "The patient management capabilities of DaySmart Vet really simplify the workflow for our reception and treatment teams." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) KB Kellie B. Veterinarian Owner > "We are an end of life only clinic. When we send emails after the pet has died, clients do not like to see Fluffy Smith..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7154186) DD Deanna D. Receptionist > "I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6808556) JR James R. Veterinarian > "Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813) RB Rebecca B. Administrative Assistant > "Anytime there are bugs or issues, the support team is responsive and helpful in remedying whatever is impeding our workflow." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7178821) MS Mandi S. Receptionist > "My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050402) RM Reese M. Clinic Manager > "It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220) TD Tiffany D. Practice Manager > "I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AA Alyssa A. practice manager > "I like the fact that DaySmart offers the option to chat with a representative right from the software." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) TD Tiffany D. Practice Manager > "Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AA Alyssa A. practice manager > "DaySmart offers tutorials for all of the available settings making it even easier to understand and use." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) TD Tiffany D. Practice Manager > "In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) AL Ashley L. Owner and veterinarian > "It is easy to find patients and make appointments and add to a digital treatment board." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) CW Cami W. Veterinarian > "Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) KW Katharine W. Veterinarian and Owner > "I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948) AA Alyssa A. practice manager > "I notice that the software often has glitches." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7122521) AL Ashley L. Owner and veterinarian > "They went over all of the security features and they pride themselves as a leader in protecting all data." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071) KK Kiki K. CSR > "I do not like that the system does not recognize what patient you have pulled in Daysmart when you go to the calendar to..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826663) CC Cyndi C. Practice Manager > "The appointment scheduling is amazing and the price of monthly membership is excellent." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7161275) JK Jenna K. Office Manager > "Unfortunately, there is no way to send mass communication within this practice management system." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539) RG Rachel G. DVM and Sole Owner > "It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100797) MR Michael R. Veterinarian and Owner > "It cannot be used across multiple devices at the same time and also each item has to be added individually hence it takes a..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6801993) CW Cami W. Veterinarian > "I love how you can click on patient, client, invoice, SOAP, etc from most anywhere" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753) TD Tiffany D. Practice Manager > "For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588) JL Jeffrey L. Practice Manager > "Super support experience as they solved our issue very quickly allowing us to move seamlessly into revising the appointment..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6813709) BL Bethany L. Receptionist > "Daysmart does have a few hiccups, such as sending clients a lot of reminders that cannot be changed, only completely turned..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6691062) RS Rebecca S. Office Manager > "My favorite part is the "read receipts" for client emails, so we can ensure communication compliance." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6744169) AA Austin A. Owner > "The only thing I have against DaySmart is that there is no option to dump revenue into multiple accounts in quickbooks." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809770) AW Asia W. Receptionist > "I like the ability to easily switch between patients profiles and look at different information in different tabs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) AW Asia W. Receptionist > "Feels more client/owner based than patient based. When scheduling appointments have to know client first and last name..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294) AL Alicia L. Owner veterinarian > "Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100035) EY Emari Y. Owner > "The text boxes for exam forms do not allow for rich text." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826927) NW Nicole W. Doctor and owner > "Being a cloud based software that we can use from our phones or laptops after hours is super helpful. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) CR Christina R. Practice Manager > "This does not allow us to specialized text (to my knowledge) for specific appointments." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6724075) CC Cyndi C. Practice Manager > "There have been a lot of updates and continue upgrading the software with suggestions from clients. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7161275) MM Mere M. Office Manager and Vet Tech > "Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6788402) MS Michelle S. Owner, Veterinarian > "I like that the platform can help me track controlled drugs so I do not have to keep physical log books anymore." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6796853) MJ Meg J. Hospital Administrator > "Sometimes it feels like they don't have developers that know anything about veterinary medicine and how the business works." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6760342) EB Eliza B. Aftercare Center Manager > "I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7019556) KG KarrieAnn G. Practice Manager > "It is difficult for our less tech-savvy staff to work with." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) SC Shelly C. Clinic Manager > "Daysmart has made my working from home so much easier." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7126300) KE Katherine E. Veterinarian > "I don't like how I cannot manually change the name of a service. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342) FH Fauna H. RVT and CSR > "It's even better that they have a text/chat option, which makes trying to get help while working in a busy veterinary..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896) MB Meghan B. Manager > "The data transfer has had a few hiccups." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393) WV Wanda V. Receptionist > "Its my all time favorite vet medicine software and i wished it was used everywhere." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886) NL Nettie L. Veterinary technician > "I don't like when scheduling an appointment you have to know owners name." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809814) NW Nicole W. Doctor and owner > "Love being able to do online chat with customer support versus having to call in." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654) AH Andrea H. Practice Manager > "Some of the help articles aren't really as helpful as they could be." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721) EC Emma C. RVT, Director of Operations > "Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7103304) KG KarrieAnn G. Practice Manager > "It is not a very user-friendly interface." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) WV Will V. Operations Specialist > "Over all I have been happy using daysmart for over 8 years. As other companies have approached us to use theirs like..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) MM Megan M. DVM and Owner > "It is confusing to some clients." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862455) WV Will V. Operations Specialist > "You can go from a patient to the client easy and from the record item to the invoice with one click. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613) JR Jenny R. Owner > "The financial data, reminders and inventory management are horrid" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#SoftwareAdvice___6121817) SA Sam A. Practice Manager > "We are mobile so we do things a little out of the ordinary for scheduling and overall the the software is adaptable." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6716250) CF Charlotte F. Clinical Director > "The records can be hard to navigate for referrals" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785) TH Tina H. Veterinarian, Owner > "Regarding the online help support, I was able to chat quickly with support about my issue I was having and receive feedback..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6815529) CC Carissa C. Veterinarian > "the support who never have answers and rarely get back to me when i have an issue and the reports, i want more reports and..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004805) EA Elizabeth A. Owner > "I appreciate the prompt, humans that pop on any time we have questions. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7120373) DR Dallee R. Assistant Manager > "Inventory seems to pull the incorrect vaccines so we have to go through each individual vaccine to make sure that the..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797158) SR Susan R. Director of Operations and Marketing > "Chat Support has been extremely helpful on several occasions now. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7184618) AT Aaron T. Practice Manager > "Not phone friendly at all, reminders by text are a huge fail and daysmart says we have to report each error for any..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) AI Alexis I. Administration and Veterinarian > "We love the reminders and tasks that we can assign to employees." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7015972) DC Denise C. Owner Veterinarian > "Unable to bold text is SOAPs." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229419) KW Katharine W. Veterinarian and Owner > "Daysmart Vet has everything I need to help my housecall practice run smoothly." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948) AT Aaron T. Practice Manager > "This may not be a problem with the software as much as a a lack of understanding on our part as the user with inventory..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) WV Wanda V. Receptionist > "The learning curve was the easiest from all of the software's listed above." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886) MJB Maan Joy B. Veterinarian > "The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004087) KG KarrieAnn G. Practice Manager > "The customer service is supportive and helpful but sometimes feels limited in what they can do." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) AH Andre H. Veterinary Technician Assistant > "When the cloud goes down, or on occasion a text does not come through." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971) RC Robin C. Customer Service Representative > "There are certain aspects that can be confusing to work around, but the Help Desk and online Q&A in the chat are very..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6828419) KF Katie F. Veterinarian/Owner > "I don't like that I email tech support and it takes 3-4 days for a response. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5024578) KR Karen R. Owner Veterinarian > "We switched to DaySmart Vet and have been completely suatisfied with the platform and the support." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7057888) MW Molly W. Owner/Veterinian > "Scheduling patients to their known provider did seem more time consuming." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797237) DG Diane G. Vet tech > "It’s easy to use which is most important to me and provides reports that help with business tracking." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7088291) AT Aaron T. Practice Manager > "Invoices are redundant, not necessary and cause problems." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720) LO Lisa O. Virtual Assistant > "The online help has been instrumental in helping us work through any difficulties we've had one on one and solving any..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6748845) ES Erin S. Manager > "The head tech support has never worked in a vet hospital or other vet software." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4467492) LH Lisa H. Head receptionist > "Overall it’s becoming more user friendly but could use a little work at easier options." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050503) KG KarrieAnn G. Practice Manager > "It is not a very user-friendly interface." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011) JK Jenna K. Office Manager > "Daysmart is easy to use and user-friendly." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539) KT Kim T. Vet Tech > "Not user friendly" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5016509) AB Andrea B. Practice manager > "Ease of use, user friendly." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862069) Michael G. Owner > "Integration with IDEXX outside the USA is almost impossible and the support team has no clue or way to fix it while other..." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___3014358) AS Alisa S. Practice Manager > "They are always so friendly and helpful when I need them." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780422) CF Charlotte F. Clinical Director > "The records can be hard to navigate for referrals" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785) SW Susan W. Practice Manager > "The intergration with some companies has made registering microchips very simple and acurate. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6234460) KT Kim T. Vet Tech > "Not user friendly" [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5016509) IT Iain T. Director > "The support and integration process was amazing." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5013597) KE Katherine E. Veterinarian > "I don't like how I cannot manually change the name of a service. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342) SC Shelly C. Clinic Manager > "Daysmart has made my working from home so much easier." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7126300) AH Andrea H. Practice Manager > "Some of the help articles aren't really as helpful as they could be." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721) SR Susan R. Director of Operations and Marketing > "Chat Support has been extremely helpful on several occasions now. " [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7184618) MH Mary H. Clinic manager > "The customer service is very slow." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774975) LH Lisa H. Head receptionist > "Overall it’s becoming more user friendly but could use a little work at easier options." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050503) AH Audrey H. Veterinarian/practice owner > "In the past 6 months or so, I have felt abandoned and ignored by the help desk team." [See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4787238) [View Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) WV William V. Office and Accounts Manager > "A few features (cash handling, patient photos, integration with IDEXX Web PACS, deeper provider analytics) would make it..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) EM Emily M. Registered Veterinary Technician - Surgery and Anesthesia Lead > "it can be cumbersome to edit some things - understandable since they want to make sure things aren't inaccurate from a..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157277) KO Kelsey O. RVT > "Amazing team, you'll have an instinct team member available to your hospital specifically as well as 24 hour support through..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157279) BI Bruce I. Medical Director > "The inability for seamless integration of patient data creates excess steps and potential loss of information from patient..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) NS Natalie S. Registered Veterinary Technician > "as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631659) SC Suna C. Veterinary Student > "It's hard to search for past patients - I wish there were options for advanced search (e.g. by keywords in diagnosis or..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631649) DF Dylan F. Nurse > "I find the integration with our Idexx send out labs to be very easy to navigate." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) CB Chey B. Veterinarian > "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720) DF Dylan F. Nurse > "I also like the updated anesthetic monitoring sheet." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) AP Annabel P. Vet > "Doesn’t communicate with our medical record software yet so we have to manually put in bills from our treatment plans." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002715) GP Gabrielle P. Veterinary Assistant > "I like the look up by phone number feature that was added, as it makes my job easier for repeat clients." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632249) JE Jeremiah E. RVT > "The invoicing feature does not work great for us, however I think that is more the fault of our PMS (Cornerstone) than..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6636384) EM Emily M. Registered Veterinary Technician - Anesthesia Lead > "Being able to easily send feedback and request app updates and features through the app itself in instant-messaging fashion." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6848106) CF Courtney F. Veterinary Technician and CSR Manager > "Typos or inaccuracies in document titles are not uncommon, and the absence of a simple editing feature means that veterinary..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919) AS Anupreet S. Vet > "Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002769) BC Bridgett C. Veterinarian > "It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002717) EC Elizabeth C. Emergency veterinarian > "I can also refer to my treatments as I am writing in my chart and vice-versa which makes record keeping fast and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) RW Robyn W. Veterinarian > "I struggle a bit with some of the window's being so small. When I'm typing my SOAP or general record, it's about 1/4 of the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274456) AA Ares A. RVT > "I tell everyone about it and the wonderful features from charting, orders, body maps, and estimates." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002761) KS Kavita S. Large animal resident > "Loading time is slow with a lot of patients in hospital." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631516) HW Haley W. Veterinary Student > "online treatment sheets with great visualization and trackability- ease of locating patient records- ease of following the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094832) CJ Cheyanne J. Veterinary Assistant > "It can be a bit tedious to fill out everything especially when there are many in-hospitals and you can find yourself..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6285840) Sadia A. Client Service Respresentative > "One of my favorite features is the "rapid registration" option which allows me to quickly check in new patients with ease..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589) Joel C. Owner, DVM > "I have some worries about what happens if we lose internet connection since there is no local copy but with fiber and..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6013187) MM Megan M. ICU and ECC CVT > "Absolutely fabulous, in many ways it has made our hospital safer and communication easier not only between individual..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631612) BI Bruce I. Medical Director > "Lack of connectivity with other platforms. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) ES Ezra S. Staff surgeon > "The customer support is amazing as they’re always available to help." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157258) SC Susan C. CVT, Manager > "It slows us down each time there is an update." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002814) JP Jennifer P. Veterinarian > "This PIMS has been the easiest to use, and the easiest ti train relief doctors on." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157379) JC Juli C. Veterinarian > "I wish that the patient ID numbers were more logical (ie numerical order) but they seem somewhat random." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278661) LD Lorna D. RVT and Supervisor > "We have been with Instinct since their early days (treatment sheets only) and have appreciated their willingness to listen..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) RA Rachel A. ER doctor > "They are still listed in the pull down menu which can make it difficult to ensure we are picking the appropriate one" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278723) TK Tresha K. Licensed Veterinary Technician > "It not only helps you calculate drugs easier but also has Plumbs attached to it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632145) MT Morgan T. Vet > "We didn't think everything through when implementing it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003166) DF Dylan F. Nurse > "We love the whiteboard and really appreciate how receptive your team is to our feedback, good or bad." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) CG Coral G. Veterinary Technician > "Sometimes when only using treatment view you cannot see when things are PRN." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6279774) WV William V. Office and Accounts Manager > "Intuitive triage flows and whiteboard that suit a 24/7 GP + ER clinic" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) JB Jesse B. Veterinarian > "It's occasionally annoying to try to match up units on new drugs entered into the system, but generally easy to figure..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) LD Lorna D. RVT and Supervisor > "Love the whole package for Charting, Treatment Sheets and Analytics." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) CD Cisco D. Veterinary Technician > "Sometimes has communication errors with our hospital software" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094651) JB Jesse B. Veterinarian > "I've used Instinct in 4 hospitals over the last 10 years and feel it has positively impacted the quality of medicine, the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) JL JaDasia L. APCA > "I find that this application and slow and freezes at times." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094869) AS Amber S. Vetereinarian > "Excellent use in a busy hospital with multiple patients, doctors, and nurses all working towards the same goal." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002692) AO Amy O. Technician Supervisor > "There are some issues with double charging with Cornerstone." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6000774) TA Taryn A. Vet Assistant > "Having a quick login in and ability to access from any computer" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002726) JD Jenna D. veterinary medical scribe > "Not able to have more than 3 panes visible..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274350) MB Matthew B. Professor of Emergency and Critical Care Medicine > "Excited about the ePrescribing (although I haven't had the opportunity to learn much about it) as I think it'll further..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632533) HB Hannah B. Client Services Representative > "Sometimes it crashes, and updates are confusing." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276509) RD Ronda D. Emergency Veterinarian > "Instinct is an amazingly well-thought out product that every veterinary hospital that does paper treatment sheets should..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632205) CH Corene H. Client Service > "I wish I used update names when I realize it's misspelled" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274754) JB Jessica B. Associate Veterinarian, Critical Care > "Ease of e mailing, and the ability to copy/paste, and use snippets are excellent." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631545) DR Danielle R. Hospital Administrator > "Inability to filter on current txt system and/or task these for reply Lack of Client portal for documents" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) EC Elizabeth C. Emergency veterinarian > "It has made my charting and communication with the hospital VERY efficient and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) Lisa P. Manager, Telehealth & ER Engagement; Program Director, emERge; ECC Clinician > "Sometimes, because the ER gets busy, this is not reviewed, and the "doctor to confirm treatment sheet" may not get checked..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4688465) AH Amanda H. Certified Veterinary Technician > "Instinct offers an organized grid layout for treatment sheets allowing for easy viewing and easy to monitor values for..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274458) PP Phillip P. Lab Tech > "it's color coded and I'm color blind. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274768) CG Carly G. ER Veterinarian > "I’ve used it now for 4-5 years (vet school into my first two ER jobs) and it is the easiest, most user friendly program." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003165) MV Melissa V. Advanced patient care tech > "The only feature I do not like about instinct is being unable to put a treatment in progress." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4473061) AL Amy L. Licensed Veterinary Technician > "Quick, simple and easy to use. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157220) RG Rob G. Senior Veterinary Technician > "The spell check is TERRIBLE and doesn't know medical terminology." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4474812) KO Kelsey O. RVT > "Great support." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157279) CK Colleen K. Veterinary Technician > "I did not set up integration on this system, so can't comment to ease." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071) JD Jennifer D. Medical Director > "The team was very willing to help and keep on goal during on boarding and were helpful after with any questions or concerns." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6795145) HW Heather W. cvt > "I don't care for the toggle of on and off." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4472973) MB Matthew B. Professor of Emergency and Critical Care Medicine > "Instinct has allowed us to deliver care more efficiently with greater safety." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632533) AW Autumn W. Licensed Veterinary Technician > "I do not feel like there are any cons about instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4543934) RL Rebecca L. Medical Director, owner > "We can just through relief vets into it with minimal training and very intuitive. That it is very intuitive overall. That it..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003209) CD Chrystina D. ICU Lead Vet Tech/Supervisor > "Less treatments get missed." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3324038) DO Destiny O. Vet assistant > "I also like the color coordination which helps a lot." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631708) MM Michelle M. Owner > "mobile access is not here YET!!" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3305786) VD Victoria D. LVT > "Fun Paws & Play game for team members & nice scheduling interface." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002655) CB Chey B. Veterinarian > "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720) JW Jonah W. Veterinarian > "Overall, Instinct is a solid choice for a 24 hour ER as the treatment sheets make everything else worth it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6876018) CK Colleen K. Veterinary Technician > "I did not set up integration on this system, so can't comment to ease." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071) [View Reviews](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) ## User interface 4.62 (290) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) 4.90 (238) ### Features DaySmart Vet Top features 43/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/133166/DaySmart-Vet/#features) Instinct Science 41/49 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Natural Language Interaction - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Proactive Assistance - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/234498/Instinct-EMR/#features) ### Recognition No recognitions have been awarded to DaySmart Vet Instinct Science is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Veterinary Software (2024)  Best Value Veterinary Software (2022)  ### Deployment & support DaySmart Vet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Instinct Science Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details DaySmart Vet - By DaySmart Software - Located in United States - Founded in 1999 Instinct Science - By Instinct Science - Located in United States - Founded in ## Popular Comparisons [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 3.6 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-133166/Covetrus-Pulse-vs-DaySmart-Vet) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 3.6 4.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $116/month Price $299/month 4.4 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/133166-172485/DaySmart-Vet-vs-Shepherd-App) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.73 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Contact vendor for pricing Price $299/month 4.8 Features 4.6 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $116/month Price $260.5/month 4.4 Features 4.5 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-133166/ezyVet-Cloud-Vet-Software-vs-DaySmart-Vet) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) $116/month Price $289/month 4.4 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133166-167764/DaySmart-Vet-vs-Digitail) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.8 Features 4.5 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133166-204324/DaySmart-Vet-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Digitail](https://www.capterra.com/p/167764/Digitail/)[4.72 (105)](https://www.capterra.com/p/167764/Digitail/reviews/) Contact vendor for pricing Price $289/month 4.8 Features 4.4 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/167764-234498/Digitail-vs-Instinct-EMR) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (290)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) $116/month Price Contact vendor for pricing 4.4 Features 4.0 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-133166/AVImark-vs-DaySmart-Vet) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.0 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR)