# Compare Brilliant Directories vs MemberClicks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brilliant Directories and MemberClicks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133173-133851/Brilliant-Directories-vs-MemberClicks

---

# Brilliant Directories vs MemberClicks Features and Cost Comparison

Last updated April 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Brilliant DirectoriesMemberClicks2/4 selected

[Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

[## Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting Price

$1450.00one time

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [803 reviews](#user-reviews)

Positive

791

Neutral

10

Negative

2

[## MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Starting Price

$3500.00/year

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4

Customer Service

4.6

Reviews Sentiment

Based on [469 reviews](#user-reviews)

Positive

415

Neutral

31

Negative

23

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## Summary

* * *

Key features rated by users

Features selected based on 6,065 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Member Database

4.9

Payment Processing

4.7

Credit Card Processing

4.8

Electronic Payments

5.0

Registration Management

5.0

79%Fit

Feature ratings

Member Database

4.4

Payment Processing

4.0

Credit Card Processing

4.8

Electronic Payments

4.2

Registration Management

4.1

User satisfaction

User satisfaction

4.8

User reviews[803](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.3

User reviews[469](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$1450Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$3500Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

📍 Local Directories — 🎉 Membership Clubs — 🏙️ Online Communities — 💼 Professional Networks — 🌐 Organizations — 🎗️ Non-Profits — 💻 Digital Marketers — 🏫 Educational Groups — 🎓 Alumni Networks

Best for

Growing, midsized and mid-large associations and chambers of commerce with a staff size ranging from 2 to 30, and AMCs use MemberClicks to engage members, grow revenue and save time with automation.

## User reviews

Pros & cons

DY

Dexin Y.

Founder

> "Users benefit from top-notch tools to analyze user behavior and optimize site performance, supported by excellent customer service and a vibrant community for idea..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526718)

VR

Verified Reviewer

Consultant

> "This limitation can make it a bit challenging to narrow down the exact businesses I'm looking to target for my directory. While the themes are user-friendly and ready to..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416164)

KA

Krishna A.

Manager

> "The platform allows you to quickly create directories from a list and even generates location-based pages automatically, saving a lot of time and effort."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6614820)

NM

Niko M.

CEO

> "The thing I'm missing the most for my use case is a real multilanguage system where the end user can select the choose language that you want."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6542920)

DY

Dexin Y.

Founder

> "Brilliant Directories also boasts effective SEO tools for improved search engine visibility and built-in systems that facilitate easy management of subscriptions and..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526718)

SM

Simba M.

Director

> "This is harder than my 1st day in a quantum physics class. If I was to be very nit-picky, I would say that the payment gateway options that can run natively are very..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6410011)

AU

Amaete U.

CEO

> "The platform offers extensive customization, seamless integrations, and excellent customer support. Despite a learning curve for advanced features, the robust tools and..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6414275)

TH

Tom H.

Tattoo Artist

> "Form management and categories could do with better tutorials (maybe I haven’t found exactly what I needed)"

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6619980)

DY

Dexin Y.

Founder

> "This all-in-one platform includes essential tools for membership control, billing, SEO, content management, and email campaigns, making it an ideal solution for..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526718)

JV

Jorge V.

Owner

> "I had to resolve an issue late at night, well after their closing hours, and I honestly didn’t expect a response until the next day."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6616851)

DR

Debbie R.

Marketing Specialist

> "I've considered a directory/membership website for quite some time but even though I am experienced in web design and very tech-savvy, in almost every situation there was..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6613583)

AG

Al G.

Owner

> "The initial sign in process was an issue but I do not know how to describe it, but it required tech support to fix. And they did"

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6797656)

AU

Amaete U.

CEO

> "What I liked most about Brilliant Directories is its user-friendly interface, robust customization options, and seamless integrations for payments and automation."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6414275)

SV

Selinda V.

Designer

> "I have used many platforms and this one was confusing and frustrating to build/customize my site."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6621514)

AS

Arsen S.

CEO

> "The drag-and-drop features and customizable templates allow for a seamless design process without requiring advanced technical skills."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6414469)

Tristan D.

Founder

> "Some of the options and navigation seems quite opaque."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6423753)

LS

Lakshmish S.

Editor in chief

> "This excellent tool is the key to bringing to life a project I've been building for years-helping professionals and businesses in my city connect, grow their presence,..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6574566)

AN

Anthony N.

Co-Founder

> "UI is apparently outdated, like we're back in Y2K."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526457)

HS

Herman S.

CEO

> "My plan has been to create a free public directory and then monetize it through advertising and donations, and the tool has supported all of this easily."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6794403)

VR

Verified Reviewer

Founder

> "I will update if I find something that doesn't fit my needs."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6627906)

KA

Krishna A.

Manager

> "It’s user-friendly, customizable, and packed with tools like SEO, payment processing, and membership management, making it easy to launch and manage your directory site"

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6614820)

VR

Verified Reviewer

Project manager

> "The GUI seems outdated"

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6551845)

RM

Rodney M.

Founder

> "I especially appreciate the integrated email marketing features, which should let me communicate with my members and subscribers without relying on third-party tools. "

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6790191)

Jorge Enrique G.

Founder

> "However, I have also had problems with them and mainly with translation."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6426060)

MT

Martin T.

CEO and Coach

> "The ability to link detailed statistics with Google Analytics offers deep insights into the directory’s performance."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416734)

DC

Daphyne C.

CEO

> "That I cant buy 100 more at this time."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6617101)

Danny T.

CEO

> "It has the majority of important functionality integrated, which allowed us to choose it over using some of the other applications in which we had to invest more..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6526537)

EM

Elvis M.

Head of IT

> "At some points, we got stuck due to platform limitations and were forced to rely on Brilliant Directory partners, although we have an in-house development team."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___4266909)

LC

Leon C.

Founder

> "I like the fact that Brilliant Directories has about every feature I could ever need in creating and running a directory site, and that I don't have to worry about my own..."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6435997)

NH

Nigel H.

CEO

> "I've had numerous bad experiences with WordPress and would rather spend my time making money than messing around with tricky software."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___3617774)

MT

Martin T.

CEO and Coach

> "The platform also excels in areas such as SEO optimization, payment processing, and member management."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416734)

NH

Nigel H.

CEO

> "It's not cheap, but it could be worse."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___3617774)

EJL

Ernie J L.

Owner

> "This mix of simplicity, effective tools, and great support makes Brilliant Directories a top choice for me wanting to improve my business online presence."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6586388)

Ken S.

Owner

> "No help in selecting or determining what to charge for service."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___3118858)

WL

Wayne L.

CEO

> "I liked that they had a feature allowing us to reach out to potential leads to claim their listings and have them added to our website."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6626496)

JJ

Justin J.

Director

> "The drawback I have found, is that there are so many options - they are not always found in the most intuative locations."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2736772)

VR

Verified Reviewer

Consultant

> "These themes are industry-specific and come with default layouts and filters that are highly relevant to the businesses I'm targeting."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6416164)

AK

Artur K.

CEO

> "Connecting people and services in a time where business are dying due to the circumstance were in (Covid)."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2595651)

LS

Lakshmish S.

Editor in chief

> "Additionally, its comprehensive features and built-in revenue generation tools provide significant value, helping users effectively grow their businesses."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6574566)

DM

Dan M.

Manager

> "I would rather pay BD the support fees than people who run away because they are not fully committed to the product - just there to capitilize on something great"

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2515427)

RM

Rodney M.

Founder

> "Community-building features and strong SEO tools further enhance its value which I hope will help me attract users and engage members effectively."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___6790191)

JD

Jeremy D.

Consultant

> "I feel the system is harder than necessary to customize."

[See full review](https://www.capterra.com/p/133173/Brilliant-Directories/#Capterra___2533791)

[View Reviews](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

HN

Hester N.

President and CEO

> "Additionally, it features a dedicated microsite for conferences with advanced editing options, and it allows us to track educational..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___7045292)

AP

Anna P.

Membership and Meetings Manager

> "Our organization's experience has been frustrating in that we have received slow responses for questions, and there is not a lot of..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

TM

Terry M.

Executive Director

> "The integrated database, invoicing, forms, email marketing, website, and communications features mean that you won't have to learn how to..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6196196)

AP

Anna P.

Membership and Meetings Manager

> "Article management: The process of updating various web pages in the backend of MemberClicks is difficult."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

MR

Melinda R.

National Secretary

> "I also really appreciate the forms sections and the variety of registration forms that I have created makes my life much easier! "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6340436)

PC

Pam C.

Director of Finance and Corporate Relations

> "i am old school....give me a cookbook manual on how to use this system and trouble shoot....this readying and searching topics is for the..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6351758)

MP

Mark P.

Director of Membership Development and Strategic Partnerships

> "We have looked at other options in this space and MemberClicks continues to be the best membership management solution for the money."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6339741)

MM

Mel M.

Membership Coordinator

> "Also, there is no integration with Zapier, which is extremely unfortunate as it's listed on the features for Memberclicks."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6721982)

TB

Tricia B.

Program Director

> "It puts needed membership data at my fingertips."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6347403)

RM

Robin M.

Outreach Director and Trainer

> "In the future I will avoid any and all software products owned by Personify because of their heavy handed, high penalty policies that seem..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___6321832)

PC

Pam C.

Director of Finance and Corporate Relations

> "I enjoy the fact that i can now speak with help and not correspond soley through chat."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6351758)

MM

Mel M.

Membership Coordinator

> "We were told it integrates with HigherLogic, and while that's technically true, the process is clunky and not visually appealing."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6721982)

PC

Pam C.

Director of Finance and Corporate Relations

> "it interfaces with financial programs fairly easily. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6351758)

AP

Anna P.

Membership and Meetings Manager

> "About a year ago, our team met with a MemberClicks representative who began the meeting by telling us we selected the wrong topic to..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

CA

Carrie A.

Executive Director

> "It helped us transition from what was mostly paper and heavy administrative to an electronic process for events and membership."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___4943576)

Dr. Steve S.

Board Secretary

> "They were unhelpful in resolving this matter even though they violated the terms of their contract with a 20% fee increase in 2023."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6427614)

VR

Verified Reviewer

CEO

> "MemberClicks offers great solutions and is easily customizable."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#GetApp___4839477)

AP

Anna P.

Membership and Meetings Manager

> "There are so many limitations since this database is not very interconnected or object-based."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

Stephanie J.

System Administrator

> "It's useful for keeping tabs on a variety of information that can be used by many other divisions, not just membership."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___4669675)

VR

Verified Reviewer

Student Employment

> "Because I mainly dealt with the behind-the-scenes of our site, my overall experience was not good."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6870039)

TM

Terry M.

Executive Director

> "MemberClicks is a system that is easy to use and has a lot of features."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6196196)

VR

Verified Reviewer

Student Employment

> "It was not user-friendly and we had trouble getting help from our representative."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6870039)

LM

Lloyd M.

Operations Manager

> "Integrated software platform includes great features like creating your own website, managing contacts and automated email publications,..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2967747)

RM

Robin M.

Outreach Director and Trainer

> "I tried for three days to get someone, ANYONE, to help me talk to an actual person."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___6321832)

HH

Harlon H.

Executive Director

> "The thing I like most about software is making the membership renewal process easy for our members."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3763543)

AP

Anna P.

Membership and Meetings Manager

> "All of this makes me feel like our staff is more of an inconvenience than a customer."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6594606)

SB

Sarah B.

Program Manager

> "It functions smoothly and does what I need it to do, which is manage members, payments and tracking sponsorship."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199441)

DE

David E.

Group Facilitator

> "It was anything but, and I abandoned the process because it was painstaking and the improvements that I'd been begging them to make for..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___6081575)

EW

Elizabeth W.

Executive Director

> "Wonderful product for small company upon purchase - and for several years worked great! "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___6008701)

JA

Joy A.

Executive Director

> "Customer service was top-notch until the company was bought out or merged with another. Since the change, response time has increased, it..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3729347)

PM

Paul M.

Dir. of Operations

> "In spite of its faults, we have found MemberClicks very valuable for reminding and billing Member dues as well as Conference Registrations...."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3227909)

CA

Carrie A.

Executive Director

> "The staff are always apologetic indicating changes are coming, but those improvements havent been experienced anytime in the past year. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___4943576)

JM

Jennifer M.

consultant

> "It has a very easy to use web page builder with drag and drop features."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3603742)

JM

Jennifer M.

consultant

> "It had many website limitations due to the drag and drop feature to build web pages. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3603742)

LW

Linda W.

Executive Director

> "My experience has been very positive - from being able to contact customer support and resolve issues very quickly to the intuitive nature..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3434996)

LW

Linda W.

Executive Director

> "There is a bug in the section of the platform that records CE completion for a large group of conference attendees (the record loses all..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3434996)

KG

Katharine G.

VP, Education & Communications

> "The invoicing is super easy and the fact that it interfaces with our CC processor makes the event function work exceptionally well."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2960606)

MP

Mary P.

Program Coordinator

> "the LMS only accepts 5 characters, which ends up being an issue."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3793233)

SM

Sarah M.

Executive Director

> "MemberClicks has many customizable features to fit a broad range of association needs."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225326)

NN

Nicole N.

Database Manager

> "Lately we have noticed that the response time from the support team has slowed and sometime I won't get answers on things for weeks."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3427583)

TB

Tammy B.

President

> "Being able to access member records, event information and other important data allows me to be more responsive to calls and emails..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453596)

KH

Kristen H.

Accounting Specialist

> "The internet version is too flat, its hard to identify the next steps in a process."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3443992)

RB

Rhea B.

Events and Membership Manager

> "We also use memberclicks as our event registration system and the connected attributes are great with pre populated info carrying over once..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2446037)

NE

Nicole E.

Director

> "Building them is not intuitive and the UI is a bit clunky from the end user perspective."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225942)

TC

Tom C.

Director of Training and Member Services

> "We have streamlined the membership renewal process and accepting membership payments."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199745)

JP

Jessica P.

Executive director

> "I feel like updates are not always communicated, a new features can be difficult to use without a heads up on how to use them."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3206613)

CG

Camille G.

Executive Assistant to CEO

> "What I like most is the ease of managing my committees, sending them emails, tracking meetings/minutes/agendas/attendance."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2446955)

SM

Sarah M.

Executive Director

> "Also we are having issues with the password reset feature."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225326)

AE

Ashlyn E.

Membership & Events Coordinator

> "The customizable forms and automation are extremely useful."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199418)

SB

Sarah B.

Program Manager

> "They are slow to make improvements and fix issues if you're the only client with the issue."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199441)

CK

Craig K.

Webmaster

> "Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453541)

MW

Michael W.

Treasurer

> "Written by programmers and the sequencing doesn't make sense to the average user. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3420976)

SG

Shirley G.

Board Relations Coordinator

> "The response time is phenomenal and they help me with the information they share . "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3206705)

CS

Christine S.

Program Director

> "Some of the functionality is not applicable to our particular use. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3435912)

AE

Ashlyn E.

Membership & Events Coordinator

> "I also really love the dashboard - it gives a great overview of the organization/membership."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199418)

AE

Ashlyn E.

Membership & Events Coordinator

> "The interface is not very user-friendly. While I do not have a problem with it, less tech savvy folks can have difficulties navigating the..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3199418)

Jackie R.

Executive Director

> "MemberClicks has enabled us to provide a more useful website. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2881205)

CT

Carol T.

Director of Operations

> "We are unable to have fields where we want them. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225852)

CT

Carol T.

Director of Operations

> "We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3225852)

HB

Heidi B.

Marketing & Communications Coordinator

> "Through Atlas, we have limited website design access, and the mobile version of our website is abysmal."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2432606)

AA

Abby A.

Executive Director

> "Once you learn it, it can be super helpful and streamlined for your organization."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3427538)

AS

Araceli S.

Membership & Office Coordinator

> "There are features missing, mostly in communication. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3436745)

DM

Donna M.

Dir. of Operations

> "It's very comprehensive and integrates will with the website"

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2960605)

SG

Shirley G.

Board Relations Coordinator

> "What else is coming in the future other than a hike in price for an already expensive system? "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3206705)

CK

Craig K.

Webmaster

> "Member management has become smoother, we're realizing about 25% increase in membership and 15% increase in sponsorships for events."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453541)

YG

Yoliet G.

Administrative Assistant

> "The possibility of the members of creating more than one account, I know its difficult to solve because you can use more than one email..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2451274)

TB

Tammy B.

President

> "In this day and time with people expecting answers the moment the hit the 'send' button on an email, MemberClicks is a great tool to have..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453596)

CS

Cecilia S.

CEO

> "The formatting of messages and e-newsletters has never been very easy and there's not a lot of options -- at least with the basic $300 per..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2437088)

JC

Jennifer C.

Manager of Membership Services

> "The help desk is staffed by some of the best folks who are able to connect one-on-one with the user, who by the time calls the helpdesk can..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2436664)

LH

Laurie H.

Executive Director

> "For the past few months, I have not been able to connect with tech support."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#SoftwareAdvice___3428260)

NT

Nancy T.

Board Member, Memberships & Communications

> "It is not uncommon for integrated solutions to be clumsy and have weak components - which is NOT the case with MemberClicks. Plus the..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2447134)

JM

Jerry M.

Offender ID Technology Coordinator

> "Doesn't allow members to do mass emails to the membership database."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2450029)

Jackie R.

Executive Director

> "The product is very user-friendly and customizable to my needs. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2881205)

CW

Carol W.

CEO

> "They continually changed their name and we got tired of it."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3444540)

JN

John N.

Executive Director

> "Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing,..."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2446104)

MW

Michael W.

Treasurer

> "To be blunt, customer service sucks now. If I'm."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___3420976)

DL

Debbie L.

Finance Manager

> "There are a ton of reports plus you can make your own queries. If you have a quick question the Chat is an easy way to get help."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2437449)

RH

Ron H.

Operations Manager

> "Graphic design elements are not as exacting I would like and sometimes frustrating to work with."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2459825)

TK

Tammy K.

Chief Problerm Solve

> "The variety of User Calls provide real learning experiences from and with other users across the country. "

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453377)

TB

Tammy B.

President

> "The issues that I have are mainly due to my own lack of seeking additional training to use all of the features."

[See full review](https://www.capterra.com/p/133851/MemberClicks/#Capterra___2453596)

[View Reviews](https://www.capterra.com/p/133851/MemberClicks/reviews/)

## User interface

4.77 (803)

4.31 (469)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Brilliant Directories

36/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133173/Brilliant-Directories/#features)

MemberClicks

Top features

37/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133851/MemberClicks/#features)

### Recognition

Brilliant Directories is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Membership ManagementSoftware (2026) 

Best Value Membership ManagementSoftware (2025) 

Best Value Membership ManagementSoftware (2022) 

MemberClicks is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Brilliant Directories

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MemberClicks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brilliant Directories

-   By Brilliant Directories
-   Located in United States
-   Founded in 2008

MemberClicks

-   By Personify
-   Located in United States
-   Founded in 1998

## Popular Comparisons

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[Brilliant Directories](https://www.capterra.com/p/133173/Brilliant-Directories/)[4.77 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

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