Brilliant Directories vs MembershipWorks: Which is a better fit?

The directory has got good features for its price and is affordable. My overall rating is better than my expectation.

However, when you receive an email from someone who you have just spoken to on the phone that has no relation to the phone call, it comes across as a little fake.

We read all the reviews, tried all the free trials, and finally made our decision. After extensive evaluation, the Brilliant Directory product easily won the competition.

Initially, I was frustrated as we started to build the site.

Also, the incorporation of customer feedback into developing a mature product is obvious and just one of Brilliant Directories' many strengths.

Limited front end design, unless you know a lot of coding.

Ramon R

Digital Marketer

Naturally when I came to Brilliant Directories I was full of questions about features, product, services, implementation and much more. My rep was super helpful and patient with my questioning.

I'll let you know once I open it to the world. I haven't tested it with the real members yet.

Excellent overall feeling about the software and its implementation. Definitely the absolute best customer service support of any software company I have ever worked with.

No more spreadsheets to manage members, no more emails going back and forth with class registrant info - everything is on MemberShipWorks.

Customer Service is outstanding, with excellent and fast support when implementation issues arise or clarifications are necessary.

I'm just upset I didn't find them sooner. This product has a lot to offer various types of customer bases.

I got a FABulous rep that not only answered my quick questions but then we set up a go to meeting and walked me through the things I needed. I could tell she was engaged, she was pleasant and helpful.

Dina D

Owner

We have multiple chapters that use it for their chapter information and it's difficult for them to navigate.

Sensitive content hidden] was a great help and I loved how all our important points could be created. Her instructions were clear and easy and she was always looking for the best outcome.

No direct access to the member database to perform edits. Only provides database downloads from whatever is in the database at a given time.