Brilliant Directories vs Bettermode: Which is a better fit?

Dinos P.: Hi, my name is Dinos. I'm the president of a marketing company. I give Tribe a rating of four out of five. And for more reviews, click below. Before Tribe, I had tried a bunch of other different systems: Google Groups, Yahoo Groups, way back in the day, Discord. What brought me to Tribe was just the support that I got. There's not too many products that are around that do what Tribe does. So Discord and Google Groups, I mean, Tribe can do so much for you. It's a very capable tool. With Tribe, we chose it because it's, first of all, the support is wonderful. They're great people. They really care about how their software works for your company. They're developers. The software, you'll never experience any QA issues or bad stuff happening. Most importantly, I think, though, is the test group of users that we had just, we didn't really even have to tell them how to use it. They just kind of instinctively, because of the user interface, figured it out easily how to use it on their own. And that kind of sealed the deal for us, that we had all of the administration stuff on the back end that we needed to run the community, but also, our users loved it and it's fostered more communication within the community, and that's what we wanted. Getting started and getting on board with Tribe is actually fairly easy. The first thing that'll happen, and I think this might depend on the plan level you have, but either way, you'll get great support. We had a Zoom call with them and we went through what we need, what we have to set up, what's what. They showed us how to navigate the back end. It was very easy, actually, to point and click to style it as our brand, and we even got some tips and tricks on how to integrate little things from our website that just made the community better. But overall, it was a matter of importing names and emails, setting permissions. The tools are pretty intuitive. It was not a heavy lift at all to get started and release the whole thing to our community. My big recommendation for anyone looking for an awesome community system like Tribe is have a test group of users. Not a lot. We don't want to have too many cooks in the proverbial kitchen. But when you take three or four, maybe five users, in different demographics within your target audience of your community, and you have them using it and just post a couple of test messages, discuss a little bit here and there, it really helps cement which product you should go with. The choice of software is very personal to a lot of companies, but the biggest thing that you want to make sure is that it works for your users. So just have a small test group of three, four, five people and make sure that it works for them. That's the biggest recommendation that I would give anyone looking at Tribe.