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Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.
Marketing, healthcare, HR, and education decision-makers concerned about business objectives and outcomes. IT professionals who need to support compliance or decisions with technology solutions.
The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
Have been having trouble getting back into the app for editing, sending the questionnaire to respondents.
Everything what is related to the surveys, set up and data collection is great. It is very solid and reliable tool.
How difficult it is to use and how limited the feature set is.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
It does not permit video responses or screen recordings of the user, unlike some of its rivals. It is mainly restricted to desktop browsers and apps rather than mobile web.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
The predefined templates/themes are a bit tacky. There are no (or at least, we could not find easily) specific instructions for the dimensions of any images used.
I loved how they offered so many suggestions and made it easy to ask better questions. I also love how the reporting came out in charts and graphs and lists.
The software provides you with a pop-up to place on your website. Unfortunatly this is a bit outdated and terrible experience for websitevisitors.
Yes you can make surveys, yes it’s relatively easy to use, yes it’s cheap. The data reporting is simple and easy to export if needed and the secure survey option is great for the workplace.
Confusing options and hard to figure out how to export.
We have been very pleased with the overall functions and ease of SurveyMonkey Enterprise. Set up and operations are clear and easy to use.
The main issue we had was the complexity of the tool and the lack of options to properly manage all different customer feedback programs via it.
An easy to use tool which is user intuitive and friendly. The templates are super simple to use and the reporting functionality is great.
Can be difficult to navigate when trying to make complex answer options.
Jennifer: Hello, I'm Jennifer. I'm a teacher. I give SurveyMonkey five out of five. And for more reviews like this, click below. I use SurveyMonkey to complete surveys and to sign up for various events. What I like most about SurveyMonkey is that it's really easy to use. There are dropdown menus and multiple choice items, and I can also write in detailed information if it relates and pertains to the survey that I am taking. One thing that I would change about SurveyMonkey would be the availability to include graphics or documents or pictures, something to that nature. So when I am taking a survey, I can include more authentic information.
Prioritize real-user-identified key features according to your needs to find your best fit.
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Top FeaturesSurveyMonkey Enterprise
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SurveyMonkey Enterprise
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