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Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.
Unifocus: Workforce Management Redefined Designed for the hospitality industry, Unifocus empowers businesses to forecast staffing needs, streamline operations, and optimize daily tasks.
The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
Have been having trouble getting back into the app for editing, sending the questionnaire to respondents.
Everything what is related to the surveys, set up and data collection is great. It is very solid and reliable tool.
How difficult it is to use and how limited the feature set is.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
It does not permit video responses or screen recordings of the user, unlike some of its rivals. It is mainly restricted to desktop browsers and apps rather than mobile web.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
The predefined templates/themes are a bit tacky. There are no (or at least, we could not find easily) specific instructions for the dimensions of any images used.
I really appreciate the ease of use and intuitive UI. It really has the flexibility to accomplish whatever you might need to do and has the ability to really understand real world scheduling.
When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.
Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.
However, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs.
Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.
The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered.
It’s user friendly and always have updates that improve functionality.
The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use.
Prioritize real-user-identified key features according to your needs to find your best fit.
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