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Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.
Enterprise feedback management. HR departments. Business development and marketing teams. Companies requiring GDPR-compliant providers.
The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
Have been having trouble getting back into the app for editing, sending the questionnaire to respondents.
Everything what is related to the surveys, set up and data collection is great. It is very solid and reliable tool.
How difficult it is to use and how limited the feature set is.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
It does not permit video responses or screen recordings of the user, unlike some of its rivals. It is mainly restricted to desktop browsers and apps rather than mobile web.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
The predefined templates/themes are a bit tacky. There are no (or at least, we could not find easily) specific instructions for the dimensions of any images used.
Both internal and external. It's easy to use, and we get good help from Netigate when needed.
It is relatively high-priced. Small and middle-sized companies may have trouble affording the tool.
Ease of access to employee insight - very happy about it.
It was a bit difficult to take out the report once the platform was changed.
Overall Netigate is a great solution. It offers not only the survey software, but a complete service around it.
The switch from the old to the new Netigate application was difficult.
Easy to navigate, easy to set up customized surveys and good support.
Prioritize real-user-identified key features according to your needs to find your best fit.
GetFeedback
Top FeaturesNetigate
GetFeedback
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