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We serve over 6,000 small and mid-sized field service contractors in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.
Any industry, including but not limited to Senior Care, Education, Hospitality, Manufacturing, Golf Courses, Property Management, and Small Business. From work orders to asset tracking – we do it all.
We like the flexibility - pc, phone, tablet, laptop We like the simplicity for our techs. We like the perfect syncs with QuickBooks, a real plus.
We did really put lots of effort and tried to use this for on and off over a year, but it has been a total disappointment. Our industry is fire protecrion services.
The product is good for us because we are a small family owned business that growing in the automation era. Its friendly enough to allow growth and learning.
The product is in desperate need of being rewritten - not patched.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
Our prior process lost up to 4-7 days before invoices were processed.
The ease of use, the depth of details, the new front dashboard is amazing. After 7 different softwares in the past 3 years, Service Fusion is much more user friendly.
It is borderline useless. The biggest issue I have with it is that the system only goes off of an inventory order.
This system is great, i like that it is user friendly and keeps track of systems and expenses in each area. Easy to track and great customer service.
As it is it's quite frustrating for the team that is out on the resort on tools and not in an office. App rarely notifies us of a new task and rarely updates/refreshes.
We have had a great experience so far with Maintenance Care and have received very good feedback from our team members on site.
Frustrations from our customers- there is no way way to filter their search as non users when clicking the "task update" button on the request page.
We have found support to be both helpful and responsive when we needed help. Once the maintenance scheduling gets built, it helps keep us on task.
I hade a hard time figuring out the reporting aspect of the software.
Great, easy to use and accessible from all over the facility and you can close off items as soon as your done.
Notify necessary personnel prior to stopping and starting equipment. Ensure equipment is isolated using proper Tag and Lockout procedures.
Service Fusion
Top FeaturesMaintenance Care
Maintenance Care
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