# Handbid Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Handbid Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/compare/133368-134456/Kindful-vs-Handbid

---

# 

 Handbid Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Handbid

## What is Handbid?

Handbid is a secure, all-in-one auction and event platform trusted by nonprofits, schools, foundations, Fortune 500 companies, and professional sports teams. Run online, in-person, or hybrid auctions with mobile and web bidding, ticketing, donations, merchandise sales, and real-time reporting—all from one solution. With 10+ years serving 800+ organizations, Handbid processes hundreds of millions annually and supports enterprise needs with SOC 2 compliance readiness, HECVAT completion for higher education, and integrated Stripe payment processing (including Stripe terminals). Features include paddle raises, fixed-price items, peer-to-peer fundraising, delivery and fulfillment options, and white-label branding. Live event support, built-in analytics, and real-time dashboards help maximize engagement and revenue—whether hosting a charity gala, university foundation fundraiser, commercial asset auction, or enterprise-wide deployment.

## What is Handbid used for?

[Auction](https://www.capterra.com/auction-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

93%

Neutral

0%

Negative

7%

Starting price

$1999

Flat Rate, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Handbid

4.7 (44)

VS.

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting Price

$1999

Flat Rate, Per Year

Starting Price

$7000

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (44)

Ease Of Use

4.6 (164)

Value For Money

4.7 (42)

Value For Money

4.7 (143)

Customer Service

4.7 (43)

Customer Service

4.8 (160)

## Handbid alternatives

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

[4.7 (92)](https://www.capterra.com/p/148555/Raklet/reviews/)

Starting price

$59.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Auction

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Online Bidding

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Payment Processing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Bid Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Billing & Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Electronic Payments

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Handbid 78 features

A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Allows businesses to create and manage auctions.

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Search 3rd party databases to identify potential donors

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Track and manage inventory levels to maintain proper supply

An auction that takes place in real time in front of a group of bidders

Live stream to multiple devices simultaneously

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Notifications via mobile devices

Ability to make a donation from a mobile device/app

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Create new forms and/or use ready-made online form templates

Real-time registration over the web

Accept, record, and reconcile financial transactions

Track commitments to donate in the future

Accept and process customer payments for products or services using hardware and software

Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

An auction in which bidders write down their bids on a sheet of paper

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Manage volunteer information and direct volunteer resources

View and track activity related to an individual, transaction, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (44)

4.6

Based on 44 reviews

## Pricing

Value for money

4.7 (42)

[View pricing plan details](https://www.capterra.com/p/134456/Handbid/pricing/)

The Big Event +

$1,999

Flat Rate,Per Year

It includes:

-   1 auction or peer-to-peer event per year with advanced ticketing (single admission, tables, sponsorships)
-   Advanced ticketing (single admission, tables, sponsorships)
-   Unlimited auction items
-   Paddle raise and in-room donations
-   Mobile and web bidding experience for guests
-   Native iOS & Android apps
-   Tap-to-Pay support for fast, secure payments
-   For Sale & Event-only items (merchandise, drink tickets, drawing tickets)
-   Easy event site setup, branding, and customization
-   Real-time fundraising dashboard and reporting
-   Guided onboarding call with organization setup & event creation
-   Punch list to complete first event site
-   Coaching Session and Auction Health Check (branding, ticketing, sponsorships, strategy)
-   Email & live chat support during business hours (M–F, 8–5 MT; holidays excluded)
-   After-hours event night hotline for emergencies

The Whole Shebang

$2,499

Flat Rate,Per Year

It includes:

-   Unlimited auctions and peer-to-peer events per year
-   Full ticketing capabilities (single admission, tables, sponsorships)
-   Unlimited auction items
-   Paddle raise and in-room donations
-   Mobile and web bidding experience for guests
-   Native iOS & Android apps
-   Tap-to-Pay support for fast, secure payments
-   For Sale & Event-only items (merchandise, drink tickets, drawing tickets)
-   Easy event site setup, branding, and customization
-   Real-time fundraising dashboard and reporting
-   Guided onboarding call with organization setup & event creation
-   Punch list to complete first event site
-   2 Coaching sessions (branding, ticketing, sponsorships, strategy)
-   Phone, email & live chat support during business hours (M–F, 8–5 MT; holidays excluded)
-   After-hours event night hotline for emergencies

The Whole Shebang+

$2,999

Flat Rate,Per Year

It includes:

-   Unlimited auctions and peer-to-peer events per year
-   Full ticketing capabilities (single admission, tables, sponsorships)
-   Native iOS & Android apps
-   Tap-to-Pay support for fast, secure payments
-   Full-service setup (theming, branding, ticketing, sponsorships)
-   2 additional coaching calls (training + strategy)
-   Item import & image resizing
-   Paddle raise and in-room donations
-   For Sale & Event-only items (merchandise, drink tickets, drawing tickets)
-   Unlimited auction items
-   Mobile and web bidding experience for guests
-   Real-time fundraising dashboard and reporting
-   Phone, email & live chat support during business hours (M–F, 8–5 MT; holidays excluded)
-   After-hours event night hotline for emergencies

Value for money

4.7 (42)

4.7

Based on 42 reviews

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[

Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/)[

Chariot](https://www.capterra.com/p/266325/Chariot/)[

Peeklogic Salesforce – Jira Connector](https://www.capterra.com/p/214659/Salesforce-and-Jira-Connector/)[

Chariot](https://www.capterra.com/p/10002581/Chariot/)[

Listernaut](https://www.capterra.com/p/10014537/Listernaut/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (43)

4.7

Based on 43 reviews

## User reviews

Overall rating

4.7

Based on 44 reviews

Filter by rating

5(37)

4(4)

3(0)

2(3)

1(0)

Mentioned topic

Sorted by most recent

Dave J.

Director

Environmental Services

### "Conservation auction "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2024

They were great to work with and made the auction so much easier on everyone.

Pros

The ease at which you can utilize this team and the amount of funds they help you bring in to your organization.

Cons

It just cost more than our team doing it ourselves.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing

Non-Profit Organization Management

### "Great Software - Poor Business Process and Ethics "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 27, 2023

Poor business ethics - They do not stand by what they promise and take no responsibility. I had a good experience with the sales rep,\[sensitive content hidden\]. \[sensitive content hidden\] seemed great and provided a thorough demo and training. The software seemed great and had the two things we needed in one app. I got the software and paid. After getting the software, I was told it would be an additional $200 for the feature we needed - the feature that was promised by the sale rep, and that was made VERY CLEAR was included. The unethical practices were pushed by an\[sensitive content hidden\] which may be a real person, or might be a made-up customer service name, I can't be sure. It ppears their practice is to make promises, get your money, then withhold various options, of which the software is useless without, and have a third person, in this case, the\[sensitive content hidden\], tells you it will be $200 more. I even offered to work with them, and said I would agree to pay $100 more, despite the issue being 100% on their end, and they refused. They even said there could be no refunds if we canceled...despite again, they're lying and the issue being 100% on their end. With all that said, no matter how good the software is, I can not recommend working with them. The product is great once you figure out how to use it, and the price is reasonable, but you'll never know when various options will be held hostage for more money.

Pros

The experience for the end user is great. Great tool for auctions.

Cons

It is difficult to set up, and not intuitive, but, their demo is very good at explaining how to use all functions, and there is a wealth of "how-to" videos to help you do anything you need within the software. You will have to allow more time to set this up than you will any other software, but, once you do, it does appear far more robust than their competitors and with a very good end-user platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Operations

Education Management

### "Do not recommend this software for the price and challenges"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

February 3, 2022

Not pleasant and lots of wasted man hours. Our event manager spent at least a week's worth of time resolving issues and logging support tickets. Having used various auction software programs in my 15 years of working in the non profit world, I've never experienced the challenges and headaches as we did with Handbid. I believe many technology issues are often user error but when over 25% of your guests cannot seamlessly access the Handbid system there has to be some responsibility taken by Handbid to help reach a resolution.

Pros

We purchased this software because it supported both auctions/events and peer-to-peer fundraising. Handbid's support team was very responsive and helpful.

Cons

We experienced a lot of technical challenges with the software, including; 25% of our guests had challenges of logging in, accessing their tickets, editing guests. Display sheets won't print if you have HTML in your descriptions but the tutorial does not tell you this. Our point person after the sales process averaged 7 days to reply to an email and did not provide a phone # as another way to contact. The contract is vague on what the 125 items that come in the basic plan. This number is both your silent and live but also games, for sale and raffle items. To add more costs $300 and Handbid will get you on additional add ons. These are a few examples of the challenges and I've done auctions for over 15 years and used several different software (Greater Giving, One Cause, qTego) programs and Handbid by far is the worst.

Reasons for choosing Handbid

Price. Sales process and promise the registration process for our guests would be seamless. They support peer to peer fundraising and Qtego which we had used for past 2 years did not support P2P fundraising.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jeanine M.

Board Member

Non-Profit Organization Management

### "Digital Auction Software"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

September 7, 2020

Handbid has allowed us to take our auction online. But I'm not sure we couldn't have done the same thing via FB Marketplace.

Pros

We used this software because they are partners with MobileCause. So that was what we liked most. They supposedly worked seamlessly with our fundraising software.

Cons

We have been underwhelmed with the partnership between the two and the general ease of use of Handbid. Customer service is slow, if they answer you at all. Our users find the software clunky and slow. With COVID, we have had to our auction and event completely virtual and Handbid was not ready for that transition. This was our first year with MobileCause, so we learned that brand new software--then we had to turn around and learn a brand new software program with Handbid. We are a small nonprofit, so it was pretty overwhelming.

Reasons for choosing Handbid

We were told this would be seamless and easy. That has not been the case.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

LeKeshia F.

Development Director

Non-Profit Organization Management

### "Handbid"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2019

We love Handbid and usually run anywhere from 50-75 items on it three times a year for our event which gets viewed nationally using Handbid.

Pros

This is used for our event silent auction and runs 3 week prior to the event as well as used the night of the event for our live auction. We love the ease of setting up the items as well as for the bidders the process all the way through is very smooth.

Cons

We don't have any cons using this and love the feasibility of having everything on line versus in the past at the event on clipboards.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kourtney K.

Fundraising Director

Non-Profit Organization Management

### "Handbid is so helpful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2019

So far we love Handbid and look forward to using it more in the future!

Pros

We are throwing our first annual fundraising event and we invested in Handbid. So far it has been amazing and is going to make the auction portion seamless.

Cons

My only complaint is that I wish they did not restrict the number of auction items for the basic package.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Celina D.

Operations Associate

Non-Profit Organization Management

### "It's Ok"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 23, 2019

Pros

I like that Handbid allows customization of auctions based on individual event needs. You can also customize the allowed time for bids to be entered, when the auction is over, etc.

Cons

I think overall the software is a bit confusing and not very easy to use, especially for customers. It carries out its purpose, it's just a bit confusing.

Reasons for choosing Handbid

I was not on the purchasing end, I just help train people on how to use it and implement it for certain events

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Marisa T.

Administrative Assistant

Education Management

### "Handbid is a great online auction resource"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2018

Everyone I've worked with at Handbid has been very helpful and friendly. The bidders in our auction appreciated the service Handbid offers and the ease of easing the website and mobile app.

Pros

I've used Handbid for several years now and I love the ease of it. The interface is quick and easy to get onto and jump right in whether you are an administrator adding details for your auction or you are logging into the phone app to bid on an auction.

Cons

For our non-profit, the fee for credit card payments was an unfortunate expense but understandably so given Handbid has to recoup their credit card processing fees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

david b.

computer systems administator

Non-Profit Organization Management

### "Great looking auction "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 7, 2018

Work great and everyone was able to bid.

Pros

This software looks really good and modern. Its a little harder to learn but once you have the hang of it. its really powerful and you can do a lot with it. I love you can steam the stats for everyone to see at your event. has lots of options to customize your auction. Has great customer service

Cons

I with you had more control over the pictures to be able to resize the in the program. That's my only con of this great software and its easy fix with bulk resizing software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sahil V.

Associate Business Analyst

Computer Software

### "It is the best software for events related to auctions."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

July 30, 2018

Pros

So far i have used so many bidding apps but this is the best one among them.I am using this app from past few months you can bid from anywhere across the globe in this app.Its very convenient for the sellers or auction organisers as well.They can invite bunch of people to their auctions without doing any physical work and the user interface of this app is very attractive yet simple.

Cons

I haven't come across any serious issue so far but there should be a feature to invite those bidders which were active in our previous auctions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/134456/Handbid/reviews/)

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