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InvGate Service Management vs OfficeAmp: Which is a better fit?

Updated on January 22nd, 2025
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Summary
Features in Service Desk
37
Best performer
47
  • Activity Dashboard
  • Asset Lifecycle Management
  • Change Management
16
47
  • Live Chat
User satisfaction
4.6
User reviews112
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
4.7
4.2
User reviews12
Ease of use
4.3
Functionality
3.9
Value for money
4.1
Customer support
4.6
Price starts from
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Medium to large organizations. Private enterprises in all industries, Government Organisations, NGOs, and Educational Institutions all rely on InvGate Service Management to meet ITSM needs.

Medium to large-sized businesses who use in Slack or Microsoft Teams as their communication and collaboration platform.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
133392
5 screenshots
176209
4 screenshots

InvGate Service Management

Top Features
37/47
  • Analytics
  • Benchmarking
  • Chat/Messaging
  • Inventory Management
  • IT Risk Management
  • Live Chat
  • Localization Automation
  • Release & Deployment
  • Scheduled/Automated Reports
  • Virtual Assistant
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • API
  • Asset Lifecycle Management
  • Change Management
  • CMDB
  • Configuration Management
  • Contract/License Management
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • Email Templates
  • Incident Management
  • IT Asset Management
  • Knowledge Base Management
  • Mobile Access
  • Multi-Channel Communication
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Remote Access/Control
  • Reporting & Statistics
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Service Desk Software Features -

OfficeAmp

16/47
Show Service Desk Software Features +

InvGate Service Management

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OfficeAmp

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InvGate Service Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OfficeAmp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
InvGate Service Management
  • By InvGate
  • Located in United States
  • Founded in 2004
OfficeAmp
  • By Anaek
  • Located in United States
  • Founded in 2016
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