Certainty Software vs RAMS: Which is a better fit?

Certainty team is transparent and easy to work with. They have created a slick product that is easy to implement and is extremely responsive and helpful when questions arise or improvements needed.

I have also had a few issues with the audits not syncing and being lost if my internet connection is unstable, which is more of a user-issue than a software issue.

The data analytics were outstanding for our organization. The ease of entry for data, the versatility of reporting and the ability to update were great functions for an organization our size.

Reporting tools are limited. Should be able to build reports using any variables and custom as needed.

The feedback from the end users was great. Easy to use and great features they previously did not have access to when completing an inspection.

The back end answers and question types are hard to manage.

We have been able to offer the tool to existing customers to improve the quality of our service and gain new customers thanks to the analysis it can provide.

When setting up new sites, jobs, users. If you don't do it all the time its hard to remember how and it's not blatantly obvious.

Very good, very helpful friendly staff, and we receive regular positive comments from our customers about the quality of the RAMS.

Also, it fails to spell check properly in most browsers, which can make your documents look unprofessional if full of mistakes.

The customer service is excellent and CSR has been very friendly and professional througout the partnership.

Some minor teething problems with integrating the training register but these were dealt with by the team at HandsHQ really quickly.

Customer Service is outstanding, with the Chat facility and having our own account manager means we do not lose time waiting for queries to be answered.

The ease of use of the system is an asset to us because it allows all of us in the office to use it rather than just our health and safety department.