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QuestBase is used by trainers, educators, and testing professionals to manage their tests, quizzes, exams, and surveys.
Any organisation looking to deliver online exams and/or courses - from startups, to scaling businesses, to Enterprise clients. With hands-on, ongoing support from our experts, you can launch quickly.
What I liked the most was the clarity of the outputs and the speed of their processing.
AWFUL after, no assistance, skyrocketing prices, confusing update. They managed to make something that worked.
The ease in setting up the test. The way the test results are delivered immediately to the student and are clear, large font and good design.
No flexibility on export / import. Question types are limited.
After purchasing Questbas 2+ years ago, our services improve significantly because customers love the service we provide through Questbase.
This company does NOT respond to communications. We have paid them for at least 8 years and when the site is down, which happens every few months, there is no communication from them whatsoever.
We have been using this application since 2016, and the overall (ease of use) from the user feedbacks are very positive.
I miss a whiteboard so students can draw the answer or you can use graphs in the test.
Their platform is excellent and i highly recommend it, its the service I get from [sensitive content hidden] and the team that i love.
Lack of Hot spot or drag and question and answers.
The platform is rapidly improving with more features and improved User/Admin Interfaces. Easily the best Learning Platform I have worked with or interacted with as a Student.
There is inherent lack of end-user integration, common to all on-line courses.
Always extremely helpful and happy to go that extra mile. They really have managed to take their technology to the next level with their amazing service.
Synap: the constant certainty in an uncertain strange world.
Intuitive student user-experience and high quality on-boarding. Outstanding support for customising the platform for our use in a pilot study.
Occasionally it may take time for requests to be fulfilled but this is only a slight annoyance, the standard at which they are fulfilled completely outweighs the negative of this.
Speaker 1: I'm Elise, technical trainer at a 200-person company and I rate Synap five stars. Before Synap, we were using Brainshark and it worked fine for our internal training, but I do technical training and in order to have a technical certification program, we really need timed tests to show fluency in our program. And our previous program wasn't able to do that, but Synap was able to do that plus more. We chose Synap because it had all of the features that we wanted. One extra bonus was that Synap comes with 24/7 support, where I can just really quick chat someone and say, "Hey, this looks weird, or how do I do that?" And I almost immediately get an answer maximum within 24 hours. So I've absolutely loved the support that we get with it, plus being able to distribute materials to my trainees as well as distribute exams to them quickly, efficiently, and it's easy for them to use as well. The UI is simple from an admin side as well as from an end user side. Getting started with Synap was really, really simple. I think it took us a grand total of 15 minutes to get it up and running once we got it purchased. So we got it purchased, got it set up, and the bulk of the setup was just me moving my materials into Synap, which luckily we could do all through imports. So as long as I had everything in a spreadsheet, which I already did, I could quickly import all of my test questions. I had a whole bunch of videos that I quickly uploaded and we were good to go. So compared to other softwares I've worked with, it was very, very fast to get going. The advice that I would have is to make sure that you check out both the collections as well as the courses because it did have two different ways that you can distribute your materials. We ended up going with collections. Courses probably work better for some people, but honestly it has been so easy to get going with Synap that if you're looking for something that is quick and simple from both an admin and an end user side and something that has timed exams and a lot of features with those exams, like being able to pull from buckets of questions, I would definitely look at Synap.
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