Capterra Logo
Helping businesses choose better software since 1999

QuestBase vs Synap: Which is a better fit?

Updated on September 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Exam
12
50
48
Best performer
50
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
User satisfaction
4.3
User reviews54
Ease of use
3.8
Functionality
4.2
Value for money
3.9
Customer support
3.8
4.8
User reviews30
Ease of use
4.7
Functionality
4.7
Value for money
4.9
Customer support
5.0
Price starts from
/user
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

QuestBase is used by trainers, educators, and testing professionals to manage their tests, quizzes, exams, and surveys.

Any organisation looking to deliver online exams and/or courses - from startups, to scaling businesses, to Enterprise clients. With hands-on, ongoing support from our experts, you can launch quickly.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Elise M
Technical Trainer
5.0

Speaker 1: I'm Elise, technical trainer at a 200-person company and I rate Synap five stars. Before Synap, we were using Brainshark and it worked fine for our internal training, but I do technical training and in order to have a technical certification program, we really need timed tests to show fluency in our program. And our previous program wasn't able to do that, but Synap was able to do that plus more. We chose Synap because it had all of the features that we wanted. One extra bonus was that Synap comes with 24/7 support, where I can just really quick chat someone and say, "Hey, this looks weird, or how do I do that?" And I almost immediately get an answer maximum within 24 hours. So I've absolutely loved the support that we get with it, plus being able to distribute materials to my trainees as well as distribute exams to them quickly, efficiently, and it's easy for them to use as well. The UI is simple from an admin side as well as from an end user side. Getting started with Synap was really, really simple. I think it took us a grand total of 15 minutes to get it up and running once we got it purchased. So we got it purchased, got it set up, and the bulk of the setup was just me moving my materials into Synap, which luckily we could do all through imports. So as long as I had everything in a spreadsheet, which I already did, I could quickly import all of my test questions. I had a whole bunch of videos that I quickly uploaded and we were good to go. So compared to other softwares I've worked with, it was very, very fast to get going. The advice that I would have is to make sure that you check out both the collections as well as the courses because it did have two different ways that you can distribute your materials. We ended up going with collections. Courses probably work better for some people, but honestly it has been so easy to get going with Synap that if you're looking for something that is quick and simple from both an admin and an end user side and something that has timed exams and a lot of features with those exams, like being able to pull from buckets of questions, I would definitely look at Synap.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
179077 video thumbnail}
1 Video
133588
5 screenshots
179077
5 screenshots

QuestBase

12/50
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Automated Proctoring
  • Automatic Grading
  • Candidate Management
  • Content Library
  • Content Management
  • Course Authoring
  • Customizable Fields
  • Customizable Templates
  • Email Alerts
  • Email Reminders
  • Learning Management
  • Lock Down
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Offline Tests
  • Online Tests
  • Performance Management
  • Progress Reports
  • Question Branching
  • Quizzes
  • Randomization
  • Real-Time Monitoring
  • Registration Management
  • Reporting & Statistics
  • Scheduling
  • Self-paced Learning
  • Single Sign On
  • Student Management
  • Student Portal
  • Test Scheduling
  • Third-Party Integrations
  • Time Limits
  • Weighted Questions
  • Assessment Management
  • Certification & Licensing
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Question Library
  • Real-Time Reporting
  • Reporting/Analytics
  • Secure Data Storage
  • Skills Assessment
  • Surveys & Feedback
See All features
Hide Exam Software Features -

Synap

Top Features
48/50
Show Exam Software Features +

Synap

  • Best Value Exam
    Software (2023)
QuestBase
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Synap
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
QuestBase
  • By Fidenia
  • Located in Italy
Synap
  • By Synap
  • Located in United Kingdom
  • Founded in 2017
Recommendations

Products similar to those you're currently comparing: