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Advancement and alumni relations teams within universities, K-12 schools, non-profit institutions find our platform a perfect fit for their engagement and fundraising efforts.
Alumni Engagement and Career Services teams within higher education institutions and K-12/independent schools.
Our overall experience with AlmaBase is very favorable and positive. They have been a welcomed addition and partner to our school.
I've accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do.
Almabase team provides great service and is always available to answer our queries and helps us navigate through the best options for solving our requirements.
Also, masking of personal email ids put my fears of spamming to rest.
The platform helps us easily connect with automation features and the ability to customize pages. Customer service was excellent from the sales call to when we launched the site.
There is very little to dislike. Being pickey, I can say that the back-end of the platform does not always work the way I would want it to work.
My overall experience with Almabase has been phenomenal. I love the way my customer success manager is always there for me whenever I have a question or need help troubleshooting anything.
Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.
Everything they have promised they have delivered and more. They are incredibly responsive to our suggestions and their customer service is outstanding.
Quite hard to precisely know, which and how notifiactions will be sent, so sometimes you'll have to create a fake account, to actually see it.
I think that the benefits that I outlined in my previous submission best describe the best utilization of this software.
The UK searching fields by location are ridiculous - there are thousands of towns on there listed that I've never heard of - too many to make it of any use.
Ability to connect people themselves through the directory. Events capability and the new groups section are both terrific to use.
It is really frustrating to only have a few components on the homepage that can be edited and customized. It is very busy to look at visually and some features don't apply to us.
Excited to engage with our students and alumni both using the Graduway platform. We are only 3 weeks into the onboarding process and so far so good.
Inability of members to advertise or market their products or services on the platform. Homepage is too crowded.
Speaker 1: Hi, my name is Camille. I'm the director of Alumni Engagement for Ranney School, and I would give Almabase a five out of five star rating. I haven't used any other alumni-specific software products prior to using Almabase, but I have extensive research and experience using other CRM systems, including Raiser's Edge and Salesforce. Ranney School decided to invest in Almabase software several years ago with the increasing need to engage and reengage with our alumni community. And it's been an initiative that we've continued forward, and the software has helped us tremendously. Almabase was incredibly easy and simple to integrate with our current organization. At first, all we had to do was provide an Excel list of all of our alums, and the partners in the backend at Almabase worked quickly to upload that information. As information is new or needs to be added, it's incredibly simple to do such thing. And what I appreciate the most is Almabase's ability to integrate with other softwares like Raiser's Edge. So our current database with all of our constituent information is easily connected with Almabase, so there isn't duplicating efforts back and forth. My advice to anyone considering Almabase is to definitely give it a look, go through the trial and understand its capabilities. And if you see anything that you wish it did do, definitely mention it to it because the developers are consistently making new changes and they value everyone's feedback. So I definitely think it's a software worth your investment.
Whitney R.: Hi, my name is Whitney. I'm an assistant vice president and I gave Graduway five out of five stars. For more reviews, click below. We use Graduway primarily for two things. We run our annual giving day through their platform, and then we utilize their crowd funding solution as well throughout the year. What I like best about Graduway? It's actually a couple of things. One, they offer terrific customer service. Our guy, John, is very accessible, very responsive. And then the platform functions on pretty much any device and any search engine. So when users are looking on their laptop or on their iPad or phone, whatever it is, they're able to have a great experience interacting with our crowdfunding opportunities. There isn't really anything I dislike about Graduway. But one area for improvement I think would be around how you integrate funding that comes in from other sources into the totals that are displayed on the site around the different projects and programs that are being promoted. It's just a little time consuming. It's not a bridge too far, but it might be an area that they can improve upon.
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