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Smokeball vs Pagemap: Which is a better fit?

Updated on December 10th, 2024
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Summary
Key features rated by users
Features selected based on 2,644 reviews from Law Practice Management users.
% Fit
High performer
Feature ratings
Legal Case Management
4.7
Billing & Invoicing
4.4
Time Tracking
4.7
Document Management
4.7
Trust Accounting
4.3
% Fit
Missing features
Feature ratings
Legal Case Management
NA
Billing & Invoicing
NA
Time Tracking
NA
Document Management
--
Trust Accounting
NA
User satisfaction
4.8
User reviews296
Ease of use
4.7
Functionality
4.7
Value for money
4.5
Customer support
4.8
4.6
User reviews10
Ease of use
4.8
Functionality
4.3
Value for money
4.6
Customer support
5.0
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Law firms based in the United States that practice in: Family Law, Personal Injury, Real Estate, Estate Planning, Litigation, Business Sale & Purchase, Employment, Criminal Law, and more.

Procurement managers, contract managers, lawyers, in-house counsel and other professionals who review contracts

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Jennifer G
Partner
5.0

Jenny G.: My name is Jenny. I am a partner at the law firm of Alexander Grossman. And I give Smokeball a rating of 5. Prior to signing on with Smokeball, we did not use any case-management software. We had our own system, which we'd been using for many years, where we had an index in a Word document of all of the Word documents that we had, which were just saved to our desktop and eventually to a server, but we had no way to connect that with clients or client matter. And when Smokeball came along, we were really interested because it made everything that we were previously doing much more streamlined. And what we were doing before really had no way to see all of the documents that we were doing for a particular client or a particular matter for that client. And Smokeball was able to do all of that. We decided to go with Smokeball because at the time, the price was a low introductory price. And it was something that we had not heard of before, just the idea of having all of our documents, all of our emails, all of our case notes and everything for a particular client and a particular matter all in one spot. The onboarding process with Smokeball was really streamlined and straightforward. They have great customer service. We had at least one dedicated person who was working with us on training and implementation. But whenever we had a question, we could call them. And it was really seamless. They came in into our office and set everything up with our scanner, with our printer, with our computer, so that it was all seamless. My advice for anybody considering getting Smokeball is, it's worth it. They have made our day-to-day practice so much simpler. Everything is easy to find in one place. They have great customer service. And something that I'm really impressed with is that we've been with them now for several years, and they're always coming out with new integrations with other programs, either that we've already been using, and it makes it easier for us to use those. One example is our title ordering software. But they're also adding more features to the program, which allow us to discontinue subscriptions to other services that we're paying with. So it's making the Smokeball service itself more economically feasible.

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Smokeball

Top Features
38/46
  • API
  • Appointment Management
  • Backup and Recovery
  • Case Law Research
  • Compliance Management
  • Mobile Access
  • Payment Processing
  • Records Management
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Conflict Management
  • Contact Management
  • Contract/License Management
  • CRM
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Deadline Management
  • Document Generation
  • Document Management
  • Document Templates
  • Email Management
  • Expense Tracking
  • Forms Management
  • Legal Case Management
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Secure Data Storage
  • SSL Security
  • Task Management
  • Third-Party Integrations
  • Time Tracking
  • Trust Accounting
  • Workflow Management
See All features
Hide Law Practice Management Software Features -

Pagemap

4/46
Show Law Practice Management Software Features +
Smokeball
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pagemap
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Smokeball
  • By Smokeball
  • Located in United States
  • Founded in 2010
Pagemap
  • By Pagemap
  • Located in New Zealand
  • Founded in 2012
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