--- title: "Compare Smokeball vs CARET Legal 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Smokeball and CARET Legal based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/133656-144573/Smokeball-vs-CARET-Legal" page_type: "comparison" language: "en" --- # Smokeball vs CARET Legal Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmokeballCARET Legal2/4 selected [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.5 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) [## Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment BA BB Based on [360 reviews](#user-reviews) Positive 347 Neutral 6 Negative 7 [## CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.5 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [159 reviews](#user-reviews) Positive 138 Neutral 9 Negative 12 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Xero 4.4 (3,329) * * * Starting Price $25.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * Highest Rated ### Clio 4.7 (1,747) * * * Starting Price $49.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### AbacusLaw 3.9 (371) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 73% of reviewers rated it above 4 stars * * * ### Tabs3 4.6 (196) * * * Starting Price $89.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,197 reviews from law practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Billing & Invoicing 4.4 Accounting 4.0 Document Management 4.7 Expense Tracking 4.5 Calendar Management 4.6 74%Fit Feature ratings Billing & Invoicing 4.0 Accounting 2.7 Document Management 4.1 Expense Tracking 4.3 Calendar Management 4.2 User satisfaction User satisfaction 4.8 User reviews[360](https://www.capterra.com/p/133656/Smokeball/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.7 User satisfaction 4.5 User reviews[159](https://www.capterra.com/p/144573/CARET-Legal/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $49Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale & purchase, criminal law, and more. Best for CARET Legal is designed for the evolving needs of small and mid-sized law firms and offers subscription packages to handle a variety of practice management needs. ## User reviews Pros & cons VR Verified Reviewer Administrator > "The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) WS Whitney S. Paralegal > "I don’t have many complaints, but one challenge we’ve encountered is with scheduling across different time zones. When an..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821308) BB Bela B. Managing Attorney > "I am also elated with the free CLEs. If you take advantage of that, the cost that I pay per month is practically a wash when..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7186235) JM Jordan M. Founder Principal > "In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) MB Mike B. Principal and Founder > "The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973) MR Morgan R. Paralegal > "The only part of smokeball that bothers me is when I send messages I can only send a certain amount of words before it stops me..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821310) JC Jessica C. Senior Paralegal > "I have been a real estate paralegal for 25 years and the functionality that smokeball provides has allowed me to manage twice..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584938) JM Jordan M. Founder Principal > "Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) JT Joseph T. Managing Partner > "My favorite feature is the AI tracking of my time spent processing emails in Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7068539) SB Scott B. Attorney > "Some of the interfaces, particularly the one for tracking settlement discussions, are a bit clunky and difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318) RH Rena H. Legal Assistant > "The tags we are able to utilize to track out matters are great, as is being able to correspond multiple matters for 1 client." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) AD Alyssa D. Paralegal > "When there are glitches in the system, you're barred from doing your job because we're so dependent on the system." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821271) TF Tyler F. Attorney > "The way it efficiently integrates with other applications and its robust tracking system for the different types of client..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821270) BM Brianne M. Lega Assistant > "Smoke Billing feels a little clunky - there are several ways of doing the same thing, which sometimes makes training difficult." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826697) JK Jeffrey K. Managing Attorney > "Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) JM Jordan M. Founder Principal > "Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) DP Dorothy P. paralegal > "It keeps everything organized, automates the tedious stuff, and makes me feel like I have a mini army of assistants (without..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826676) AP Anna P. Paralegal > "Cannot incorporate "workflow" dates into calendar. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585098) CG Crystal G. Legal Assistant > "My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) CD Colin D. Associate Attorney > "It does not do a great job of summarizing deposition transcripts." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821327) IR Irene R. Attorney > "Imagine how surprised and happily stunned when I clicked on Forms and my letterhead with Client address just popped up! If this..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6798992) DA Douglas A. Principal, Director and CEO > "The bhack room support provided by \[sensitive content hidden\] is 2nd to none." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531) HjK Hee jae K. paralegal > "With strong Microsoft Office integration and responsive customer support, Smokeball streamlines legal work and improves overall..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826691) RL Ramona L. Paralegal > "Smokeball billing definitely has a learning curve, I believe it's the hardest part of learning the Smokeball software." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826844) CG Crystal G. Legal Assistant > "Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) CA Christina A. Attorney > "Calendar sharing is proving difficult through Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827127) JW Jason W. lawyer > "We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7049038) CG Carla G. Paralegal > "The reporting function can be slow or time out." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6588974) PM Patrick M. Paralegal > "UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821302) AC Ann C. Attorney > "So inefficient." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7128803) AA Anadelis A. Legal Assistant > "It's also great to be able to easily revisit email exchanges within each case, making it much simpler to track communication..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842) JS Joel S. Firm Owner > "I have not hired support staff due to the cost of the support staff license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) MC Mark C. Owner > "Smokeball has been an incredible asset in my practice not only as a client management tool but also in creating documents for..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827541) BW Brian W. Associate Attorney > "Often times Excel freezes up and I must restart the program." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275) AP Andrew P. Associate Attorney > "SB has saved me countless hours of valuable work time in the drafting of memos, emails and basic motion practice." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826689) RH Rena H. Legal Assistant > "Really my only complaint is the glitches that randomly appear." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) AI Alita I. Paralegal > "Overall, Smokeball has helped us show up stronger for our clients!" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7116298) EM Emma M. Paralegal > "I have also made attempts to reach Smokeball regarding issues and enhancements, and I never received a call." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826760) JM Jordan M. Founder Principal > "Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) CK Chrystal K. Sole practitioner > "I wish they had not reorganized forms and documents." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6822329) CM Christina M. Paralegal Supervisor > "It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585003) AW Amber W. Paralegal > "We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) GG Genie G. Managing Partner > "I especially love their integration with InfoTrack for Court e-filing and their workflows. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298) KV Kathy V. Legal Assistant > "It's less customizable than the other programs." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584906) AE Alec E. Legal Assistant > "We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585104) AW Amber W. Paralegal > "I miss being able to calculate forward and backward choosing calendar days or court days and such." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) MA Melinda A. Paralegal > "I like the ability to have your calendar, your files, and your task all in one place." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) KH Kenneth H. Owner > "The billing module is generally very difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821289) LL Lauren L. Lawyer > "Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592709) NN Nick N. Partner > "It is slow to load matters when you deal with cases that have more than 20 parties." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6029760) MA Melinda A. Paralegal > "Smokeball helps me keep organized and on top of my files and daily task." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) EL Elizebeth L. Owner > "Interface was not very user friendly or visually appealing" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777) JP Julia P. Executive assistant > "Smokeball has been super helpful for our firm's ability to manage case documents." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584888) OH Olivia H. Paralegal > "Smokeball can be painfully slow which can be frustrating when you are working in a fast pace environment." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6179652) KM Kristi M. Legal Assistant > "It is easy to look up information in files. If your not able to find something you can easily search key words to find the..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826694) JH Jacob H. Associate Attorney > "Smokeball's mobile application needs serious work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288) LW Liz W. lawyer owner > "Clear assignment of tasks and the ability to search files quickly and accurately." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585099) JG Jennifer G. Partner > "The billing software is not super intuitive. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6183666) BB Bela B. Managing Attorney > "Their customer service was very kind in onboarding me." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7186235) MM Matt M. Managing Attorney > "Communicate is clunky on mobile." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260) JC Juan C. Legal Assistant > "It has helped us organize and minimize the time spent on many tasks within matters. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584999) AF Alex F. Owner > "They shuttle you to email, where the support doesn't read the emails you send." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) JK Jeffrey K. Managing Attorney > "This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) AF Alex F. Owner > "Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) TH Tara H. Legal Assistant > "Overall, Smokeball has been more than just software, it’s a partner in helping our firm stay organized, productive, and focused..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821285) AK Angelika K. Paralegal > "The integration without look sometimes freezes and I have been having issues with outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541) CG Crystal G. Legal Assistant > "User-friendly interface that makes managing cases and documents simple, even for those less tech-savvy." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) MR Michelle R. Director > "It is not user friendly, slow, accounting is terrible," [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6063249) NA Nilda A. Office Manager > "Everyone has been very helpful all team we worked with Project management, to help bringing the data over." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7042316) AF Alex F. Owner > "I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) VR Verified Reviewer Administrator > "It’s a robust system that continues to improve with each update." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) DC Diane C. Paralegal > "Smokeball can be slow and cumbersome at times, it is web based. If a form isn't set up to your liking it can be difficult to..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3699017) JC Juan C. Legal Assistant > "From preparing forms to sending correspondence, it has all been easier with Smokeball." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584999) AM Andrea M. Andrea Morelos > "It had system errors and glitches more often than I would have hoped. And during those times you have to ultimately who..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3646150) JM Jordan M. Founder Principal > "A super-robust program that works well for us, though it can use improvement in some areas." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) KW Ken W. Clerk > "Bugs: file naming and renaming; sudden slowdowns in software; and if you have a sub-window open specific to one matter, such as..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528241) AA Anadelis A. Legal Assistant > "I absolutely love using Smokeball to manage and organize client files." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842) SS Steven S. Lawyer > "The only downsides to this software are small, personal nitpicks I have found with certain functions, such as scanning a..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528248) TS Tracy S. Paralegal > "The integration with microsoft office, zoom, ring central, infotrack, and now TxDocs make Smokeball my hands down favorite. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5070518) SE Sara E. Attorney > "Not sure if it’s a Smokeball issue but have had issues with the outlook add-in at times." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3593335) KK Katie K. Intake Specialist > "Extremely user friendly." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584890) AK Angelika K. Paralegal > "The integration without look sometimes freezes and I have been having issues with outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541) JK Jonathan K. Managing Member > "Constantly improving the product for users." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6048445) EL Elizebeth L. Owner > "Interface was not very user friendly or visually appealing" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777) KJ Karen J. Attorney > "For the most part, I find this produce to be user friendly." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6339533) JH Jacob H. Associate Attorney > "Smokeball's mobile application needs serious work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288) DJ Dooley J. Attorney > "Smokeball is very user-friendly." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5091956) MM Matt M. Managing Attorney > "Communicate is clunky on mobile." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260) GG Genie G. Managing Partner > "I especially love their integration with InfoTrack for Court e-filing and their workflows. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298) Brooke A. Partner > "They recently updated the mobile software so it is more difficult to use on a tablet or my phone." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528816) TS Tracy S. Paralegal > "The integration with microsoft office, zoom, ring central, infotrack, and now TxDocs make Smokeball my hands down favorite. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5070518) DA Douglas A. Principal, Director and CEO > "The bhack room support provided by \[sensitive content hidden\] is 2nd to none." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531) KP Kenneth P. Attorney and Co-Owner > "Would be great to have a ChatGPT integration tool that is confidential. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821269) SM Savannah M. Marketing Director > "They also lack CRM functionality that many other providers are offering." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2527385) [View Reviews](https://www.capterra.com/p/133656/Smokeball/reviews/) SM Samantha M. Paralegal > "One of the standout features is its seamless integration of case management and accounting tools." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112) Todd E. Managing Partner > "It is disappointing that a company serving the legal industry demonstrates such a lack of transparency and disregard for written..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199) MD Marissa D. Accounting Manager > "It has been an efficient way to organize all matter data with legal billing and has kept up current on billing." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7164888) DD Donna D. Managing Partner > "I do not like that it does not have the auto correction features that will automatically correct to capitalize the first letter of the..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7071623) SM Samantha M. Paralegal > "From the moment we implemented it, we noticed a significant improvement in how efficiently we manage cases, billing, and client..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112) JY Jacob Y. Shareholder > "Occasional bugs after updates. When CARET pushes out new features, things occasionally break or slow down." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933) SM Samantha M. Paralegal > "It’s a powerful tool that has made a noticeable difference in our day to day operations, and I would highly recommend it to any firm..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112) SB Syretha B. Firm Administrator > "There are times when we experience random glitching, super-slow periods and downtime." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7039351) KR Kayla R. Office Manager and Paralegal > "The platform keeps everything organized in one intuitive place, saves time through helpful automation, and makes billing simple." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897) VB Vanessa B. Office Manager > "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680) SO Susan O. Office Manager > "The software feels built with law firms in mind — practical features, logical layouts, and great support when we need it." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012) DF Daymaris F. COO > "Customer service is really bad, they don't have people with accounting knowledge in customer support that can help with all the issues..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6678684) MBP Mary Beth P. Paralegal > "Billing was my biggest challenge and the time feature has been a life saver." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7173826) EG Erin G. Paralegal > "Sometimes Caret glitches or is down and it is very incontinent." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7054124) VB Vanessa B. Office Manager > "We can easily keep all of our matters in one place and can access them from any device which is very helpful." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680) NM Natalya M. Chief Operating Officer > "They have an outsourced technical support team with which I've constantly encountered communication issues with." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532) SM Samantha M. Paralegal > "Having everything in one place has saved us countless hours and reduced the risk of errors." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112) PW PHILLIP W. Attorney > "The software is buggy and the company couldn't care less about improving the product." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160) NM Natalya M. Chief Operating Officer > "They always seem to be adding innovative new updates and features - although sometimes they don't have the best onboarding or have to..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532) CM C M. Owner > "Turns out, they eliminated the plan I was on and doubled my annual charge! " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7060256) BS BRITTON S. Firm Administrator > "We have many remote employees and knowing they can access in the office or on the road makes it very convenient." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412) JY Jacob Y. Shareholder > "Compared to other platforms, the UI isn’t the most intuitive." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933) BS BRITTON S. Firm Administrator > "I like that it is a web-based system that lets you access it wherever you are. " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7035412) PW PHILLIP W. Attorney > "The billing (Accounting) program is almost worthless." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160) JY Jacob Y. Shareholder > "Their financial reporting is better than what I’ve seen with lighter practice management tools." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933) PW PHILLIP W. Attorney > "Would NOT recommend using CARET, especially the accounting program." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7099160) KH Kate H. Bookkeeper > "It is convenient both for accounting and for managing clients' legal cases." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788) Todd E. Managing Partner > "Lots of employee turnover. " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199) SC Sarah C. Attorney > "The dashboard is helpful and user friendly, and customer service is always responsive." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7170663) Todd E. Managing Partner > "Poor management. " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7098199) SM Samantha M. Paralegal > "Caret Legal has been a game-changer for our firm." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7124112) JB Jim B. Attorney > "I won't get in to the shortcomings of the software in too detail, but suffice it to say, the interface is very slow, the use of the..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4409309) SO Susan O. Office Manager > "Our Customer Success Manager has also been great — whenever we’ve had questions or issues, they’ve been quick to respond and resolve..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012) LR Lee R. Attorney > "Difficult to track and save emails which caused me to seek out a different product." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6241464) SO Susan O. Office Manager > "Caret Legal saves us time and helps the office run smoothly." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012) VR Verified Reviewer Attorney/Owner > "The system says that the client paid, but to actually put the money in your operating account, you again have to HAND WRITE (form the..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121) BR Brooke R. Personal Injury Paralegal > "if you are used to using a computer, it is all very user friendly and didn't require a ton of videos to get the use of it down." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7070626) AF Alex F. Attorney > "Customer service is useless and sends generic messages asking to perform various steps - none of which work." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871) KR Kayla R. Office Manager and Paralegal > "It’s efficient, reliable, and genuinely improves my day-to-day workflow." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7064897) VR Verified Reviewer Attorney/Owner > "So many features that I took for granted in other programs as "standard" are just not functionalities in Zola. " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#GetApp___4344121) JY Jacob Y. Shareholder > "I’d recommend it for mid-size firms that want automation and advanced reporting." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933) AF Alex F. Attorney > "Email on desktop software or mobile app has not been working for over a week! " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871) AY Alisha Y. Solicitor > "We use the mobile function instead of desktop frequently as the layout is great." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6651798) AF Alex F. Attorney > "Overall, the program is very slow and takes time to perform most tasks. " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871) SO Susan O. Office Manager > "The platform is reliable, easy to navigate, and has noticeably improved our workflow." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012) MW Michael W. Chief Legal Officer > "Caret purchased Zola and the transition has not been optimal." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___4881830) JS Jesus S. IT Admin and Administration > "It’s reliable, easy to use, and meets our needs effectively, helping us stay organized and efficient." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7059365) SC Susan C. Attorney > "I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3034788) JH Jennifer H. Paralegal > "We have no complaints and are always able to obtain help if we need it in a timely manner." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7048007) AF Alex F. Attorney > "They ruined a good practice management program." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871) NM Natalya M. Chief Operating Officer > "Our account manager is also amazing, and has been an advocate for us whenever we have encountered any issues." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532) CW Conner W. Operations Manager > "You can't customize the CRM/sales process stages or really anything about the CRM for that matter, so you have to brute force your own..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2871997) SO Susan O. Office Manager > "I’d definitely recommend it to other law firms looking to streamline their operations." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012) AM Andrew M. Controller > "I am desperate for a journal entry identifier. " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3526659) SO Susan O. Office Manager > "It’s organized, intuitive, and easy for our whole team to use." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7036012) KG Katherine G. Attorney > "There is no ability to pop emails out in a separate window. When we have had an issue in the past, Zola has been fast to respond and..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2842072) VB Vanessa B. Office Manager > "I have been using Care for 6 years and I have found it to work very well for our firm." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680) JA Jennifer A. Attorney - Solo > "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931) AJ Amy J. Forensic Psychologist > "Aside from customer service and calendaring issues, it has been amazing." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___6613826) Michael G. Managing Partner > "We are spending less time to get bills out, and they are going out faster." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2841662) Ulrich N. Doctor > "I manage my files efficiently, organize my documents and track my time." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___6022986) JY Jacob Y. Shareholder > "Compared to other platforms, the UI isn’t the most intuitive." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7047933) AF Alex F. Attorney > "Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871) VB Vanessa B. Office Manager > "Sometimes it freezes up but not often. When this happens, I can either contact support or just close out and wait for a few minutes..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7050680) KH Kate H. Bookkeeper > "It is quite simple and convenient, and also easy to learn." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7058788) NM Natalya M. Chief Operating Officer > "They have an outsourced technical support team with which I've constantly encountered communication issues with." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___7055532) CH Charlie H. Managing Partner > "We also love the integration between Zola Suite and Outlook for calendar management, Zoom for coordinating Zoom meetings with our..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3539372) AF Alex F. Attorney > "Customer service is useless and sends generic messages asking to perform various steps - none of which work." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#SoftwareAdvice___4737871) AD Austin D. Owner and Founding Attorney > "The best features of ZolaSuite for my firm is it's integration with Google Business for email, the fact that it has full-accounting..." [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___3525176) JA Jennifer A. Attorney - Solo > "However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). " [See full review](https://www.capterra.com/p/144573/CARET-Legal/#Capterra___2869931) [View Reviews](https://www.capterra.com/p/144573/CARET-Legal/reviews/) ## User interface [Smokeball](https://www.capterra.com/p/133656/Smokeball/) 4.76 (360) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/) 4.45 (159) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Smokeball 35/50 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Redlining - AI Summarization - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Backup and Recovery - Billable Items Tracking - Billing - Billing & Invoicing - Billing Rate Management - Calendar Integration - Calendar Management - Case Law Research - Case Notes - Client Portal - Cloud - Collaboration Tools - Communication Management - Compliance Management - Conflict Management - Contact Management - Contract/License Management - CRM - Cross-system Integration - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Deadline Management - Decision Making - Document Automation - Document Generation - Document Management - Document Templates - Electronic Signature - Email Management - Email Tracking - Expense Tracking - For Legal Professionals - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/133656/Smokeball/#features) CARET Legal Top features 36/50 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Redlining - AI Summarization - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Backup and Recovery - Billable Items Tracking - Billing - Billing & Invoicing - Billing Rate Management - Calendar Integration - Calendar Management - Case Law Research - Case Notes - Client Portal - Cloud - Collaboration Tools - Communication Management - Compliance Management - Conflict Management - Contact Management - Contract/License Management - CRM - Cross-system Integration - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Deadline Management - Decision Making - Document Automation - Document Generation - Document Management - Document Templates - Electronic Signature - Email Management - Email Tracking - Expense Tracking - For Legal Professionals - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/144573/CARET-Legal/#features) ### Recognition Smokeball is recognized as a top-rated tool in 4 Capterra Shortlist reports CARET Legal is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Smokeball Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CARET Legal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Smokeball - By Smokeball - Located in United States - Founded in 2010 CARET Legal - By CARET - Located in United States - Founded in 1983 ## Popular Comparisons [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) $49/month Price $49/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-133656/Clio-vs-Smokeball) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.25 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144573-147413/CARET-Legal-vs-LEAP) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.25 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133656-147413/Smokeball-vs-LEAP) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) vs [Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/) Contact vendor for pricing Price $109/month 4.3 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/58931-144573/neos-vs-CARET-Legal) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) $49/month Price $50/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-133656/MyCase-vs-Smokeball) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Contact vendor for pricing Price $49/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-144573/Clio-vs-CARET-Legal) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (529)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) $49/month Price $49/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133656-140231/Smokeball-vs-PracticePanther-Legal-Software) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Contact vendor for pricing Price $50/month 4.3 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-144573/MyCase-vs-CARET-Legal) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.37 (139)](https://www.capterra.com/p/160393/Litify/reviews/) $49/month Price $150/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133656-160393/Smokeball-vs-Litify) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) vs [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.78 (217)](https://www.capterra.com/p/156217/CASEpeer/reviews/) Contact vendor for pricing Price $90/month 4.3 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144573-156217/CARET-Legal-vs-CASEpeer) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Amberlo](https://www.capterra.com/p/162674/amberlo/)[4.75 (110)](https://www.capterra.com/p/162674/amberlo/reviews/) $49/month Price $56/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133656-162674/Smokeball-vs-amberlo) [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.37 (139)](https://www.capterra.com/p/160393/Litify/reviews/) Contact vendor for pricing Price $150/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144573-160393/CARET-Legal-vs-Litify)