# Compare Smokeball vs 8am CasePeer 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Smokeball and 8am CasePeer based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133656-156217/Smokeball-vs-CASEpeer

---

# Smokeball vs 8am CasePeer Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Smokeball8am CasePeer2/4 selected

[Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

[## Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BA

JT

Based on [358 reviews](#user-reviews)

Positive

345

Neutral

6

Negative

7

[## 8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

LP

JM

ES

Based on [216 reviews](#user-reviews)

Positive

213

Neutral

1

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 4,106 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Feature ratings

Client Management

4.6

Document Management

4.7

Billing & Invoicing

4.4

Case Notes

4.6

Task Management

4.7

85%Fit

High performer

Feature ratings

Client Management

4.7

Document Management

4.6

Billing & Invoicing

4.6

Case Notes

4.7

Task Management

4.8

User satisfaction

User satisfaction

4.8

User reviews[358](https://www.capterra.com/p/133656/Smokeball/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.7

User satisfaction

4.8

User reviews[216](https://www.capterra.com/p/156217/CASEpeer/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Price starts from

$79Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale & purchase, criminal law, and more.

Best for

8am CasePeer is used by personal injury attorneys, law firms, plaintiffs' lawyers, mass tort attorneys, and legal practice managers.

## User reviews

Pros & cons

VR

Verified Reviewer

Administrator

> "The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates repetitive..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905)

WS

Whitney S.

Paralegal

> "I don’t have many complaints, but one challenge we’ve encountered is with scheduling across different time zones. When an appointment is..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821308)

JT

Joseph T.

Managing Partner

> "My favorite feature is the AI tracking of my time spent processing emails in Outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7068539)

MR

Morgan R.

Paralegal

> "The only part of smokeball that bothers me is when I send messages I can only send a certain amount of words before it stops me and doesnt let..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821310)

RH

Rena H.

Legal Assistant

> "The tags we are able to utilize to track out matters are great, as is being able to correspond multiple matters for 1 client."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505)

SB

Scott B.

Attorney

> "Some of the interfaces, particularly the one for tracking settlement discussions, are a bit clunky and difficult to use."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318)

TF

Tyler F.

Attorney

> "The way it efficiently integrates with other applications and its robust tracking system for the different types of client matters."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821270)

AD

Alyssa D.

Paralegal

> "When there are glitches in the system, you're barred from doing your job because we're so dependent on the system."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821271)

JK

Jeffrey K.

Managing Attorney

> "Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is closed."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989)

BM

Brianne M.

Lega Assistant

> "Smoke Billing feels a little clunky - there are several ways of doing the same thing, which sometimes makes training difficult."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826697)

DP

Dorothy P.

paralegal

> "It keeps everything organized, automates the tedious stuff, and makes me feel like I have a mini army of assistants (without the payroll)."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826676)

JM

Jordan M.

Founder Principal

> "In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get anxious, and..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

HjK

Hee jae K.

paralegal

> "With strong Microsoft Office integration and responsive customer support, Smokeball streamlines legal work and improves overall efficiency."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826691)

CD

Colin D.

Associate Attorney

> "It does not do a great job of summarizing deposition transcripts."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821327)

MB

Mike B.

Principal and Founder

> "The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will make..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973)

JM

Jordan M.

Founder Principal

> "Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

JW

Jason W.

lawyer

> "We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7049038)

DA

Douglas A.

Principal, Director and CEO

> "The bhack room support provided by \[sensitive content hidden\] is 2nd to none."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531)

PM

Patrick M.

Paralegal

> "UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821302)

RL

Ramona L.

Paralegal

> "Smokeball billing definitely has a learning curve, I believe it's the hardest part of learning the Smokeball software."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826844)

JC

Jessica C.

Senior Paralegal

> "I have been a real estate paralegal for 25 years and the functionality that smokeball provides has allowed me to manage twice the file count..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584938)

CA

Christina A.

Attorney

> "Calendar sharing is proving difficult through Outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827127)

MC

Mark C.

Owner

> "Smokeball has been an incredible asset in my practice not only as a client management tool but also in creating documents for clients."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827541)

JS

Joel S.

Firm Owner

> "I have not hired support staff due to the cost of the support staff license."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456)

AP

Andrew P.

Associate Attorney

> "SB has saved me countless hours of valuable work time in the drafting of memos, emails and basic motion practice."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826689)

BW

Brian W.

Associate Attorney

> "Often times Excel freezes up and I must restart the program."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275)

GG

Genie G.

Managing Partner

> "I especially love their integration with InfoTrack for Court e-filing and their workflows. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298)

RH

Rena H.

Legal Assistant

> "Really my only complaint is the glitches that randomly appear."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505)

MA

Melinda A.

Paralegal

> "I like the ability to have your calendar, your files, and your task all in one place."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131)

EM

Emma M.

Paralegal

> "I have also made attempts to reach Smokeball regarding issues and enhancements, and I never received a call."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826760)

CG

Crystal G.

Legal Assistant

> "My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125)

CK

Chrystal K.

Sole practitioner

> "I wish they had not reorganized forms and documents."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6822329)

JF

Josh F.

Owner

> "It automatically tracks your time; the document automation is fantastic; and Archie, the new AI product, looks like it's going to be a game..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6490244)

JM

Jordan M.

Founder Principal

> "Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

MA

Melinda A.

Paralegal

> "Smokeball helps me keep organized and on top of my files and daily task."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131)

AP

Anna P.

Paralegal

> "Cannot incorporate "workflow" dates into calendar. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585098)

IR

Irene R.

Attorney

> "Imagine how surprised and happily stunned when I clicked on Forms and my letterhead with Client address just popped up! If this is how good..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6798992)

CG

Carla G.

Paralegal

> "The reporting function can be slow or time out."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6588974)

KM

Kristi M.

Legal Assistant

> "It is easy to look up information in files. If your not able to find something you can easily search key words to find the document your..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826694)

AC

Ann C.

Attorney

> "So inefficient."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7128803)

CG

Crystal G.

Legal Assistant

> "Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125)

KH

Kenneth H.

Owner

> "The billing module is generally very difficult to use."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821289)

JK

Jeffrey K.

Managing Attorney

> "This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989)

AW

Amber W.

Paralegal

> "We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to be supported...."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301)

TH

Tara H.

Legal Assistant

> "Overall, Smokeball has been more than just software, it’s a partner in helping our firm stay organized, productive, and focused on what..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821285)

KV

Kathy V.

Legal Assistant

> "It's less customizable than the other programs."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584906)

MR

Maureen R.

Senior Paralegal

> "Being able to move between Word, Outlook, Smokeball and interoffice correspondence is seamless. Plus, the support team is extremely..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6463883)

AW

Amber W.

Paralegal

> "I miss being able to calculate forward and backward choosing calendar days or court days and such."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301)

AA

Anadelis A.

Legal Assistant

> "It's also great to be able to easily revisit email exchanges within each case, making it much simpler to track communication and stay..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842)

NN

Nick N.

Partner

> "It is slow to load matters when you deal with cases that have more than 20 parties."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6029760)

AI

Alita I.

Paralegal

> "Overall, Smokeball has helped us show up stronger for our clients!"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7116298)

EL

Elizebeth L.

Owner

> "Interface was not very user friendly or visually appealing"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777)

JM

Jordan M.

Founder Principal

> "Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so much more than you..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

OH

Olivia H.

Paralegal

> "Smokeball can be painfully slow which can be frustrating when you are working in a fast pace environment."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6179652)

JP

Jackie P.

Legal Assistant

> "Overall, an amazing application, but should definitely have an option to retrieve certain items that were updated."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826708)

AK

Angelika K.

Paralegal

> "The integration without look sometimes freezes and I have been having issues with outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541)

JS

Joel S.

Firm Owner

> "I enjoy being able to find a human when needed and the responsive of needing templates is good."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456)

DC

Diane C.

Paralegal

> "Smokeball can be slow and cumbersome at times, it is web based. If a form isn't set up to your liking it can be difficult to change it, I wish..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3699017)

SS

Stephanie S.

Paralegal

> "I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6443173)

JH

Jacob H.

Associate Attorney

> "Smokeball's mobile application needs serious work."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288)

CM

Christina M.

Paralegal Supervisor

> "It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585003)

AM

Andrea M.

Andrea Morelos

> "It had system errors and glitches more often than I would have hoped. And during those times you have to ultimately who ultimately have a..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3646150)

AE

Alec E.

Legal Assistant

> "We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our files."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585104)

JG

Jennifer G.

Partner

> "The billing software is not super intuitive. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6183666)

JS

Joel S.

Firm Owner

> "In addition to the aforementioned, the updates and improvements continue to develop with advancements in technology and the law."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456)

MM

Matt M.

Managing Attorney

> "Communicate is clunky on mobile."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260)

MO

Matthew O.

Receptionist

> "I started in April and I have to say that I was able to quickly learn the ins and outs of the Smokeball platform."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6824737)

AF

Alex F.

Owner

> "They shuttle you to email, where the support doesn't read the emails you send."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

LL

Lauren L.

Lawyer

> "Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592709)

AF

Alex F.

Owner

> "Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during my evaluation, I..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

SB

Scott B.

Attorney

> "I love the ability to have my files anywhere I am."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318)

SE

Sara E.

Attorney

> "Not sure if it’s a Smokeball issue but have had issues with the outlook add-in at times."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3593335)

Noeme E.

Director

> "I use smart drafter negate the precedents are simply high quality."

[See full review](https://www.capterra.com/p/133656/Smokeball/#GetApp___6821899)

MR

Michelle R.

Director

> "It is not user friendly, slow, accounting is terrible,"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6063249)

BW

Brian W.

Associate Attorney

> "Smokeball is great for organizing matters and \[sensitive content hidden\] has really made me more efficient. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275)

AF

Alex F.

Owner

> "I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

AF

Alan F.

Senior Partner

> "Smokeball ability to track all of my activities throughout the day is a game changer. When they tell you it will pay for itself, they are not..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4848846)

KW

Ken W.

Clerk

> "Bugs: file naming and renaming; sudden slowdowns in software; and if you have a sub-window open specific to one matter, such as customizing..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528241)

KP

Kenneth P.

Attorney and Co-Owner

> "Would be great to have a ChatGPT integration tool that is confidential. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821269)

SS

Steven S.

Lawyer

> "The only downsides to this software are small, personal nitpicks I have found with certain functions, such as scanning a document or..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528248)

[View Reviews](https://www.capterra.com/p/133656/Smokeball/reviews/)

LP

Leslie P.

Legal Clerk

> "The platform made case management and collaboration much more efficient, helping me stay organized and on top of tasks. While there..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256)

PH

Pam H.

Paralegal

> "Templates don’t always pull information from other tabs, which creates gaps in the final document. Because of this, I have to insert..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

JM

Josef M.

Settlement Coordinator

> "It is a strong case management system that helps streamline the lifecycle of personal injury cases from intake through settlement."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

CG

Carla G.

Case Manager

> "Duplication with downloads and the storage size create impediments to sending demands with supporting documents."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130635)

ES

Emily S.

Claims specialist

> "The platform offers great value for money, strong security features, and reliable tools for tracking tasks and deadlines."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745)

SB

Syretha B.

Firm Administrator

> "Additionally, the search tool doesn't always work effectively. When searching for client names they don't always display."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118)

GB

Gian B.

Case Manager

> "The system is intuitive, and I appreciate the time-saving features like automated updates and reminders."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

NR

Nadia R.

Legal Assistant

> "At times, certain features felt somewhat rigid, especially when trying to adapt the platform to unique case needs."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

PC

Pablo C.

Case Manager

> "It supports day-to-day operations effectively, from case tracking to communication."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

PH

Pam H.

Paralegal

> "Having to place them there can be confusing, especially when the information logically belongs in another part of the file."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

NR

Nadia R.

Legal Assistant

> "The system helped streamline daily workflows and improved communication within the team."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

RB

Rodney B.

Senior Intake Coordinator

> "I sometimes need to update or amend a note or make a correction and the system as it stands now doesn't allow me to do that."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485)

GB

Gian B.

Case Manager

> "It truly streamlines my workflow, making managing multiple cases feel much more organized."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

SM

SILVIA M.

Case Manager

> "Can't HIGHLIGHT important tasks/notes or can't change the COLOR for important items/notes."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813962)

ES

Emily S.

Claims specialist

> "It also helps attorneys stay on top of their caseloads while ensuring nothing falls through the cracks, making workflow much..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745)

JD

Jamilex D.

Litigation Paralegal

> "I don't like the pre-selected categories and that you can't make your own or customize them."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096)

PH

Pam H.

Paralegal

> "We have not had any issues with security everything seems to be secure, I like the fact that if I or someone else put in a note that..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509)

RB

Rodney B.

Senior Intake Coordinator

> "Inability to go back and edit notes unless they're tasks."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485)

JM

Josef M.

Settlement Coordinator

> "It reduces time spent searching for documents and helps keep the entire team aligned."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

NB

Nate B.

Managing Attorney

> "Needs a far better NEGOTIATIONS tab/section, the settlement worksheet is not intuitive and should be able to be run without creating..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515)

LP

Leslie P.

Legal Clerk

> "The interface was intuitive, and it really helped me stay organized and on top of tasks, especially during busy days."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256)

FM

Frank M.

Legal Assistant

> "Our firm would simply not work as efficiently without CasePeer."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128645)

JM

Josef M.

Settlement Coordinator

> "It keeps all records, bills, and correspondence organized in a way that is easy to navigate and access quickly."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

SS

Sara S.

Legal Assistant

> "What I like the least about CASEpeer is that it does glitch often and the calendar feature is not very seamless, it takes a while to..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014235)

PC

Pablo C.

Case Manager

> "It’s easy to upload, organize, and retrieve documents, which helps keep cases structured and accessible."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

GC

Gloria C.

Case Manager

> "Texting option for clients is great, but the notifications and non-automatic notes into the case is not existing therefore defeats..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966345)

AZ

Abril Z.

Lien Negotiator

> "I also love that there's a Settlement tab which puts all the financials into one place and makes it easy to view."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7142433)

TF

Tonya F.

Case Manager

> "Calendaring was not the best."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756)

RW

Ryan W.

Paralegal

> "The email integration is a great tool and saves so much time and keeps from things from getting mixed up."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7139353)

MC

Mandy C.

Litigation Paralegal

> "Lack of customization for key things like case types, always assuming the client is the plaintiff (and never the defendant,..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4802707)

JM

Josef M.

Settlement Coordinator

> "CasePeer’s document management is one of its strongest features."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068)

FK

Feras K.

Litigation Assistant

> "It takes quite some time for it to load along with the medpay features under settlement, it can get confusing."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014189)

GB

Gian B.

Case Manager

> "It's incredibly easy to track case progress, communicate with clients, and manage documents."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

NB

Nate B.

Managing Attorney

> "Also, on a small peeve is that under UM insurance the adjuster has to be categorized as "bodily injury" instead of just UM adjuster."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515)

SR

Stephanie R.

case manager

> "My experience was 8AM Case peer has been absolutely the best and I enjoyed using it and making sure all files were good."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7146637)

LC

Leslie C.

Attorney

> "Text messages on each case that I am on are a little bit excessive."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014152)

PC

Pablo C.

Case Manager

> "The features are robust and clearly designed with legal workflows in mind."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096)

ER

Elizabeth R.

case manager

> "of the time I cant leave direct notes when i click on "Reply" ."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4970986)

YD

Yolanda D.

Litigation Paralegal

> "Client communications are well integrated, making collaboration seamless."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556)

RM

Ramin M.

Laywer

> "Lack of ability to customize some of the settings particularly with saving photos and lack of ability to save video."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171557)

TF

Tonya F.

Case Manager

> "It does everything I need it to do (Plaintiff Work) and like any software in the legal field when it is used to its capacity it is a..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756)

CK

Chelsea K.

Intake Specialist

> "There are some unnecessary components to what I do that I have to sift through or ignore."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6185357)

SB

Syretha B.

Firm Administrator

> "This is truly a useful case management tool that greatly supports operational efficiency."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118)

AB

Arman B.

Case Manager

> "Needs an update on the Management | Mail Review Center as it does not allow me to clear the notifications."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526139)

TF

Tracy F.

Paralegal

> "The learning curve is short because there are so many videos and articles to help you."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118561)

MI

Megan I.

attorney

> "The documents are not as easy to categorize/ organize. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966359)

GB

Gian B.

Case Manager

> "It's made managing my caseload so much easier and more efficient."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633)

BM

Brian M.

CEO

> "It is not live refresh, does not have many bells and whistles, lacks in innovation and technology (not modern)"

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171552)

KN

Ken N.

settlement negotiator

> "It is very helpful in navigating case information when handling personal injury cases. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6824863)

AO

Anna O.

Attorney

> "litigation folder is really sub-par."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966477)

YD

Yolanda D.

Litigation Paralegal

> "Overall, the software is intuitive, easy to learn, cost‑effective, and an excellent tool for maintaining efficiency and organization."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556)

KJ

Kim J.

Paralegal

> "It lags, dates get double booked often because there is not a "live update" when things are added."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526441)

NR

Nadia R.

Legal Assistant

> "am CasePeer is pretty easy to use and works really well for personal injury law firms."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106)

TM

Tyler M.

Paralegal

> "There are some issues with updating information at times."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800849)

NG

Nancy G.

Record Coordinator

> "Logging in is secure and very seldom have issues."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7131498)

LV

Liv V.

Legal Assistant

> "I don't like that I can't edit my notes because I'm not an admin."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800926)

BR

Bill R.

Owner

> "Adding clients, signing them up, and tracking records and bills, which is the most critical part of a PI practice has been honed..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4996757)

KC

Karin C.

Paralegal/Case Manager

> "Hard to see information you saved to the file via email. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

JD

Jamilex D.

Litigation Paralegal

> "It's easy to use when managing complex cases with multiple medical providers."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096)

ME

Melissa E.

Owner / Managing Attorney

> "It isn't as user friendly from a mobile device or tablet. "

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4801239)

LK

Lawrence K.

Partner

> "My staff has been able to catch on quickly, and share what they learn."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813657)

KF

Kayleigh F.

Legal Assistant

> "It is sometimes hard to read through the notes."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4803186)

MI

Megan I.

attorney

> "The notes are accessible to all, and have been very helpful in managing all my cases, and not having to figure out where notes were..."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966359)

KC

Karin C.

Paralegal/Case Manager

> "Understandable because you are on the web but inconvenient."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

MM

Meredith M.

Case Manager

> "I personally like it, i don't know any other site for case managing so this overall is pretty easy to use."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039777)

KC

Karin C.

Paralegal/Case Manager

> "The notes are very messy and not easy to read."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196)

SR

Stephanie R.

case manager

> "I loved it very much everything was organized, easy to use."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7146637)

KG

Kevin G.

Attorney

> "I have the most difficulty with the costs and fee tracking areas of the software."

[See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___2791003)

[View Reviews](https://www.capterra.com/p/156217/CASEpeer/reviews/)

## User interface

[Smokeball](https://www.capterra.com/p/133656/Smokeball/)

4.76 (358)

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)

4.79 (216)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Smokeball

Top features

30/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/133656/Smokeball/#features)

8am CasePeer

27/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/156217/CASEpeer/#features)

### Recognition

Smokeball is recognized as a top-rated tool in 4 Capterra Shortlist reports

8am CasePeer is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Smokeball

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

8am CasePeer

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Smokeball

-   By Smokeball
-   Located in United States
-   Founded in 2010

8am CasePeer

-   By 8am
-   Located in United States
-   Founded in

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