Paycor vs XM for Employee Experience: Which is a better fit?

David: My name is David. I'm an HR manager, and I work for a nonprofit company that's got about 250 employees. I would give Paycor a solid five. Previously, we were using a system called Zenefits, which was not very robust. They had pretty poor customer service, and it just was a little glitchier than anybody really liked. It also was not very intuitive to use. We chose Paycor, because we tested several different companies. They were the company that really seemed to care the most about what our experience was going to be after implementation. A lot of great demos, a lot of assurances that the things that we were looking for, like an intuitive interface that employees would enjoy using the app from their perspective. And yeah, they just promised us that if there wasn't something that was working for us, that we could look at it, and they have absolutely lived up to that promise. So implementation of Paycor was the easiest thing I think I've ever done. When we switched providers previously, a couple of years before that, to Zenefits, that process took about two weeks and was labor-intensive. When we implemented Paycor, they walked us through the process. It took less than two hours and we were done. And it worked beautifully from day one, pretty much. So to anybody who's looking at switching HRIS systems, I would say test drive as many as you can. Look at the features that are going to be most important to you, whether it's timekeeping or reporting. For us, what was most important was going to be customer service, because we do have a very unusual setup and we knew that we would need to reach out from time to time with different issues. And they have absolutely lived up to their promises of excellent customer service.

Amy: Hi, I'm Amy. I'm an administrative assistant and I'm giving Qualtrics XM a five-star review. For more reviews, click below. Before we had Qualtrics, I needed to do a lot of different surveying and we did a lot of voting and that kind of thing, and it was all a manual process. I had to keep spreadsheets. It was a real hassle. I'm so glad we got Qualtrics. We chose Qualtrics after doing some research. It seemed very user-friendly. It was easy to integrate and basically anyone can use it. Getting started with Qualtrics was very, very simple. Our IT system set up our login and there's online tutorials. There's always online help if there's something that you need help with, but it's very easy to use and it's very intuitive. Anyone considering a survey system like Qualtrics, I would definitely recommend Qualtrics. It was easy to implement. It's very easy to use and we use it a lot.