Bob vs Paycor: Which is a better fit?

Manu: Hello, my name's Manu. I work as the finance manager for Cyprium Metals Limited here in Australia. We are a company between the range of 50 to 100 people at this stage, and we got the Bob last year and I rate it five. We use Bob basically for the whole employee's lifecycle management, as well as leave tracking purposes, because we've got multiple sites. So that flexibility Bob offers us from the platform and domain and all those sort of things is great. So it's end to end after you onboard an employee to basically offboard them. The flexibility to be able to design the flows and tasks as well as the accessibility of the Bob from any device at anywhere without restricting to the network of the company or the domains. Because we operate multiple sites, that's really handy, and we were looking for something like that and Bob came good with that sort of an option at a very reasonable price. At this stage, there is not much to dislike. I believe they are working on it. Few things which we would like them to improve upon is the ability to integrate with other systems, for example, the ERP, which runs payroll. So if they can integrate with that, the data which is in Bob can be used without having to manipulate manually and bringing it on at Excel, and then try to import it. So in terms of integration, I believe they are working on it, but at this stage, it's not there.

David: My name is David. I'm an HR manager, and I work for a nonprofit company that's got about 250 employees. I would give Paycor a solid five. Previously, we were using a system called Zenefits, which was not very robust. They had pretty poor customer service, and it just was a little glitchier than anybody really liked. It also was not very intuitive to use. We chose Paycor, because we tested several different companies. They were the company that really seemed to care the most about what our experience was going to be after implementation. A lot of great demos, a lot of assurances that the things that we were looking for, like an intuitive interface that employees would enjoy using the app from their perspective. And yeah, they just promised us that if there wasn't something that was working for us, that we could look at it, and they have absolutely lived up to that promise. So implementation of Paycor was the easiest thing I think I've ever done. When we switched providers previously, a couple of years before that, to Zenefits, that process took about two weeks and was labor-intensive. When we implemented Paycor, they walked us through the process. It took less than two hours and we were done. And it worked beautifully from day one, pretty much. So to anybody who's looking at switching HRIS systems, I would say test drive as many as you can. Look at the features that are going to be most important to you, whether it's timekeeping or reporting. For us, what was most important was going to be customer service, because we do have a very unusual setup and we knew that we would need to reach out from time to time with different issues. And they have absolutely lived up to their promises of excellent customer service.