Paycor vs isolved: Which is a better fit?

David: My name is David. I'm an HR manager, and I work for a nonprofit company that's got about 250 employees. I would give Paycor a solid five. Previously, we were using a system called Zenefits, which was not very robust. They had pretty poor customer service, and it just was a little glitchier than anybody really liked. It also was not very intuitive to use. We chose Paycor, because we tested several different companies. They were the company that really seemed to care the most about what our experience was going to be after implementation. A lot of great demos, a lot of assurances that the things that we were looking for, like an intuitive interface that employees would enjoy using the app from their perspective. And yeah, they just promised us that if there wasn't something that was working for us, that we could look at it, and they have absolutely lived up to that promise. So implementation of Paycor was the easiest thing I think I've ever done. When we switched providers previously, a couple of years before that, to Zenefits, that process took about two weeks and was labor-intensive. When we implemented Paycor, they walked us through the process. It took less than two hours and we were done. And it worked beautifully from day one, pretty much. So to anybody who's looking at switching HRIS systems, I would say test drive as many as you can. Look at the features that are going to be most important to you, whether it's timekeeping or reporting. For us, what was most important was going to be customer service, because we do have a very unusual setup and we knew that we would need to reach out from time to time with different issues. And they have absolutely lived up to their promises of excellent customer service.

Brian W.: Hi, I'm Brian. I'm the human resources manager for the City of Middleton. Middleton is a small city in Wisconsin, in the Madison area, just recognized as the 18th best place to live for families in Fortune Magazine. I've been here for about four and a half years, and throughout that time, I've used iSolved as our human resources software. I would rate it as a five out of five. Previous to using iSolved, I've used a white label version of ADP. I also have used Paycom as the human resources software for organizations I was with prior to the City of Middleton. I would rate the ADP at about a 3.0 and the Paycom about the same. iSolved has been able to provide us a much better solution. We use iSolved because it's integrated into all the processes in the city. It allows me to manage performance reviews, managed payroll, process payroll, maintain personnel records, support employees with both mobile and computer-based access to their personnel records, their pay statements, and all of the basic processes that get us through day-to-day taking care of our employees. It also has an incredibly powerful reporting process and reporting tools that allow me to not only pull data from the system, but to polish and refine data before I even extract it from the system. When I arrived at the city, iSolved was already the software we used, but I found that it wasn't initially set up the way that I would like to see it as a human resources manager. Working with the support team and customer success teams at iSolved, I was able to further configure the system to automatically process complex elements of our payroll system, including special pays, and to configure it to manage our personnel records in a manner that was in what I would like to see. All of those processes were very simple and guided through for us by the customer support teams. If you're looking at iSolved, I would definitely consider it strongly. It's an excellent software for a mid-market size organization, somewhere between 50 to about 500 employees. It gives tools that allow you to very effectively manage those different sizes of employees, in a variety of organizations that might be private sector or even in the public sector.