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More than 29,000 medium-sized and small businesses trust Paycor to help them manage and develop employees and run their business.
Hiring, Recruiting, Talent Acquisition, Executive Search, Staffing, RPO, Market Research, Marketing Research, Admissions, Venture Capital, and Journalism.
I can select the modules that best suit my needs. Their method of execution is comprehensive, their follow-up is reliable, and their staff is always pleasant and helpful.
Paycor is difficult to change/cancel/adjust time off. I struggle with the time off section and often have to just delete the PTO submitted and resubmit when there is an error.
I like that the implementation was super smooth and easy. It's never easy to switch providers, however, our implementation team was amazing.
From the start, our experience with PayCor has been horrible. False claims during sales.
Our company uses Paycor not just for paystubs, but also for company recognition-- which is nice to have a formalized platform to document positive feedback.
Registration questions and interface are confusing and sometime not applicable. The system tries to pay them as employees and tax them the same way, etc.
We are currently switching from Nimble(their old version) to Ximble. This system is super user friendly and on the off chance that I can't find something, the Support Staff is top notch.
Sales promised the World. Timecard approvals are meaningless because it does not prevent the timecard from being changed afterward.
Even just the call scheduling feature is fantastic, but being able to record bits of audio is an amazing and helpful tool -- we've been able to quickly consider talent for a variety of roles this way.
Sometimes when Wi-Fi connection is unstable it creates lag time between the real time conversations and when the answer is being captured.
Hiring managers really enjoy listening to the audio clips so they can understand how excited the candidate is about the opportunity.
Candidates/clients struggle to connect for the first time using it. I've had several occasions where a call is dropped, and had to talk to customer service to merge the 2 audio files.
The audio recordings are great; you have the ability to focus on your conversations and refer back to them later. Also, the audio clips help highlight the candidate's skills to hiring managers.
Email call/meeting notification reminders are from a general mailbox and often go to spam.
I LOVE that I am able to go back and listen to interviews. Our clients love that they can listen to snippets of the interview and get an idea of candidate communication skills.
There are some functional issues. There's a lag in calls and the system can get to be a little glitchy at times.
David: My name is David. I'm an HR manager, and I work for a nonprofit company that's got about 250 employees. I would give Paycor a solid five. Previously, we were using a system called Zenefits, which was not very robust. They had pretty poor customer service, and it just was a little glitchier than anybody really liked. It also was not very intuitive to use. We chose Paycor, because we tested several different companies. They were the company that really seemed to care the most about what our experience was going to be after implementation. A lot of great demos, a lot of assurances that the things that we were looking for, like an intuitive interface that employees would enjoy using the app from their perspective. And yeah, they just promised us that if there wasn't something that was working for us, that we could look at it, and they have absolutely lived up to that promise. So implementation of Paycor was the easiest thing I think I've ever done. When we switched providers previously, a couple of years before that, to Zenefits, that process took about two weeks and was labor-intensive. When we implemented Paycor, they walked us through the process. It took less than two hours and we were done. And it worked beautifully from day one, pretty much. So to anybody who's looking at switching HRIS systems, I would say test drive as many as you can. Look at the features that are going to be most important to you, whether it's timekeeping or reporting. For us, what was most important was going to be customer service, because we do have a very unusual setup and we knew that we would need to reach out from time to time with different issues. And they have absolutely lived up to their promises of excellent customer service.
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