# Compare Paycor vs SurePayroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycor and SurePayroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133745-225706/Paycor-Perform-vs-SurePayroll

---

# Paycor vs SurePayroll Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycorSurePayroll2/4 selected

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

[## Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [3,038 reviews](#user-reviews)

Positive

2,656

Neutral

253

Negative

129

[## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

JA

Based on [305 reviews](#user-reviews)

Positive

241

Neutral

18

Negative

46

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 28,367 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Payroll Management

4.4

Direct Deposit

4.6

Tax Compliance

4.2

W-2 Preparation

4.4

Tax Calculation

5.0

82%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.8

Tax Calculation

5.0

User satisfaction

User satisfaction

4.3

User reviews[3,038](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.2

User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

With nearly 800,000 customers nationwide and paying 1 in 11 private sector U.S. employees, Paycor, a Paychex company, delivers comprehensive HCM solutions to businesses of all sizes.

Best for

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## User reviews

Pros & cons

AED

Ashley Erin D.

Accountant

> "The customer support team and tools available have been awesome and the app is easy for our employees to use for requesting time off, availability,..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7057222)

JF

Jennifer F.

HR Manager

> "We process payroll weekly. When trying to get the documents from our employee files, that was a process that could not be understood."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7057142)

OT

Olga T.

Youth Coordinator

> "In addition to payroll, their platform offers excellent features for workforce management, including clock-in and clock-out tracking, access control,..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7000422)

PM

Preston M.

Financial Controller

> "Their reporting functions frequently bring back back information and I get no help when trying to get Paycor to fix the issues I find."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#SoftwareAdvice___7082339)

NP

Nate P.

HR

> "There is a lot of options that can be enabled or disabled for certain employees, and the mobile app is especially convenient for our remote workers."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7047827)

NP

Nate P.

HR

> "It's not very easy to use as you cannot enable managers to upload employee documents without giving them access to view ANY employee document, even..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7047827)

EM

Elena M.

Accounting Assistant

> "I like Paycor for the fact that it has all the information you need for payroll on the Accounting side and as the employer for entering information..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7001748)

TB

Tim B.

HR Director

> "its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc) and how..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6372855)

DM

Donnie M.

Chief Revenue Officer

> "The best part about this system is that all your payroll information and employee benefit options are all in the same place. Plus, I can do this..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7132752)

ED

Emily D.

Human Resources Manager

> "A smaller issue is that the different pieces of Paycor can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6851925)

JT

Jarvis T.

Support Coach

> "The platform is highly intuitive, and I particularly value the seamless onboarding process and the added financial flexibility provided by early..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7132379)

VR

Verified Reviewer

HR Supervisor

> "Non-intuitive user interface, missing features, that often leading to misinformation and unresolved issues."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7114015)

DG

Dawn G.

Child Care Registrar

> "Paycor is a wonderful tool to be able to track your time, complete reviews, request days off and tracking your time off."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6838243)

JH

Joseph H.

Strategy and Operations Manager

> "The UI feels dated and clunky, especially on mobile, which is frustrating. And don't even talk about customization; it's practically non-existent for..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6821902)

VR

Verified Reviewer

Accounting Manager

> "Paycor has a great platform that is fully integrated from recruiting to payroll and all HR administrative work."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7046511)

KC

Karen C.

Payroll and Benefits Manager

> "The reps usually don't understand the issue and just want to close the ticket as quickly as possible. If they send you a follow-up question, you..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6809689)

TB

Tim B.

HR Director

> "I like the historical data for the purpose of analytics and for the purpose of getting a quick snapshot of a specific employee's journey through the..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6372855)

CL

Christy L.

Director of Human Resources

> "Customer service and support can be slow and also the pricing in the beginning was competitive with other HRIS, but then the fees increased."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7141123)

KH

Kevin H.

Director of Quality

> "Pretty much all features of Paycor are available in the mobile app, allowing me to approve payroll and time-off requests on-the-fly. "

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6784464)

AD

Alto D.

Ops Manager

> "Certain features take extra steps to figure out, and when something goes wrong it can take longer than expected to get it resolved."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7100820)

Thomas R.

MGR Technical Training

> "I really enjoy using it because its management is cloud-based, and it especially helps in my work area, as it offers tools for managing employee..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6638755)

CR

Claudia R.

HR Director

> "If I had to note a drawback, it would be that we are currently on a legacy version of the system."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7084857)

MK

Mark K.

Manager

> "The availability of a local office was great. If we had any issues a local person was available and was able to rectify any problems"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7144550)

SS

Stephanie S.

Manager

> "I would not recommend Paycor to any organization that values reliability, responsiveness, or accurate payroll processing."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7089698)

RH

Rachel H.

Office Manager Payroll HR

> "The point-and-click functionality allows employees and admins to easily navigate the system in both the online and mobile applications."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6376953)

VR

Verified Reviewer

Accounting Manager

> "The worst is typical to most accounting payroll software's and that is the pricing model."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7046511)

JM

Janet M.

Coordinator for Finance and Operations

> "There are multiple training opportunities and it is a smoother experience submitting and track time off requests, and using the time clock."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6807691)

MB

Matt B.

Director of Products

> "Very frustrating when you're trying to quickly swap between another app like the calculator to figure up something."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7078248)

MG

Micheal G.

AGM

> "From time keeping to labor reporting - from recruitment to onboarding - it would be nice to have very clear procedures from Paycor to follow"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7062379)

JG

Jamie G.

Account Manager

> "I personally like paycor from the admin side but overall it did not offer the customizing we need such as resetting user emails and password resets..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6535357)

DL

Dawn L.

Practice Administrator

> "Overall, we were mostly pleased with Paycor, however, when there was no accountability after several errors, we decided to move to a new payroll..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7049834)

AD

Alto D.

Ops Manager

> "Customer support can be slow at times, and some things are not as straightforward as they should be."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7100820)

OT

Olga T.

Youth Coordinator

> "These tools are user-friendly and have significantly streamlined our employee attendance and leave processes, improving overall operational efficiency."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7000422)

CP

Christy P.

Director of Operations

> "After each update you are required to save and it just spins, when you have several corrections it is very time consuming."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6847375)

BS

Ben S.

HR Manager

> "I appreciate the ease of payroll and time and attendance for tracking PTO, approving payroll and timely pay."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023016)

NS

Nora S.

Director of Human Resources

> "Support is abysmal. And I wish it had a better method for integrating with Azure/office 365 directories."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6846416)

CN

Chris N.

HR Manager

> "Our favorite feature is the applicant tracking system."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7073688)

Thomas R.

MGR Technical Training

> "Paycor can be somewhat expensive and also limited in terms of customization, which can be frustrating as it doesn't allow for working in the most..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6638755)

NW

Nolan W.

Founder

> "Paycor did streamline our Payroll and HR which made it easy to provide employees and administrators with what they needed to access."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6826797)

JR

Justine R.

HR Generalist

> "Response times are often slow and it typically requires consistent follow up to get a case fully resolved."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6807976)

IE

Isiah E.

Chief Executive Officer

> "Paycor is a very well put together software, It shows all of the payroll features you need."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7056468)

PD

Penny D.

Payroll manager

> "Too many access to assign, can’t set up PTO, couldn’t connect EASE, can’t pull useful repirts"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6757429)

NA

Neha A.

Director of People

> "The product is good, Folders for the Documents have been helpful because now the documents can be saved in different folders."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6847625)

VR

Verified Reviewer

Leadership Development Specialist

> "What I dislike about Paycor is that its customer support response times can sometimes be slow, which can be frustrating when immediate assistance is..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6360025)

TG

Tiffany G.

Sr Generalist

> "Generally Paycor works for the needs that we have for our mid sized business. "

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7103000)

JG

Juliette G.

HR Specialist

> "Some of the less day to day services are not very intuitive to learn, and the lessons on how to use them are not sufficient."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6874709)

AR

Angela R.

Manager

> "They are also great during tax season with all necessary documents for my employees being correctly filled out and ready for them to submit for their..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6337971)

PM

Preston M.

Financial Controller

> "Not only do they have a TON of misc fees, but their fees keep increasing!"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#SoftwareAdvice___7082339)

CC

Chris C.

Payroll Manager

> "Their service team was also responsive, usually within the 1 hour for email replies."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7043860)

Melissa Z.

User

> "I think HR is underutilizing it due to its simplicity."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7102422)

CF

Christina F.

HR Manager

> "Paycor’s payroll grid is the only payroll system I would use… I think the user experience as an admin and an employee is user friendly."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023167)

CT

Crystal T.

Admin

> "System overall works fine but if we do run into an issue, customer service us not easy to work with and has limited knowledge of their own product."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6863582)

BS

Bre S.

MA

> "I like being able to have an app on my phone to use for the system and the ease of being able to clock into work."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6865536)

SI

Stephanie I.

Accounting Manager

> "It usually takes at least a week to resolve an issue."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7056639)

NW

Nolan W.

Founder

> "Pre Paychex acquistion, Paycor was reliable and cheaper than most alternative solutions for Payroll for small businesses."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6826797)

VR

Verified Reviewer

Safety Manager

> "I'm a millennial so the learning curve wasn't too high for me to handle but others seem to struggle."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7058592)

AD

Alto D.

Ops Manager

> "Overall, Paycor has been helpful for managing payroll and HR."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7100820)

JM

Janet M.

Coordinator for Finance and Operations

> "Also, there are times when support isn't knowledgeable and it's taken multiple attempts to get the answers needed."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6807691)

CN

Carli N.

Customer service representative

> "What I like most about Paycor is it's easy accessibility to my information and payroll."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7047082)

AF

Alexandra F.

Human Resources Manager

> "On many of my calls to Paycor, I wind up waiting on hold for an extended period of time just for the call to be disconnected."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6310610)

MR

Michelle R.

Field technician

> "The thing that I like most is the easy access that I have to clock in/out, to request time off virtually and to access my paystub and hours worked."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6741129)

AM

Adriane M.

Chief Talent Officer

> "The benefits module is super hard to get set up, the process is using excel spreadsheets and so many opportunities for error."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6357349)

AH

Alton H.

owner

> "Many of my employees like the fact they are able to see and print paystubs and also request their pay on demand."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6465532)

SH

Shaunna H.

Operations Management

> "what good is buying a system if you dont get the training to use it correctly..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7051037)

CR

Cameron R.

In House Marketing Agent

> "I love that I can view my paystubs before I’m paid, and that I can keep track of my PTO."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6500160)

LK

Lexi K.

HR ADMIN

> "Its been a few years, but at the time customer service wasnt the greatest."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7121380)

Chitrang S.

Software Engineer

> "Paycor has helped digitized the whole payroll process, along with employee tracking and management."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6545670)

DH

Dean H.

owner

> "Other fees that didn't apply to my business."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7142716)

NM

Nicole M.

Talent Acquisition Specialist

> "I have worked with the system for 3.5 years and trained 3 separate coworkers on how to use it and everyone agrees it’s very easy to learn and helps..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6851787)

JV

Jeri V.

HRIS Payroll Analyst

> "I hate when they do updates and things change and we dont realize the change til something doesnt work right."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7023095)

CM

Christina M.

HR Admin

> "The ability to curtail the program to exactly what our company needed and it is user friendly for our team to use."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6843433)

SA

Sadie A.

Sr. HR Operations Analyst

> "Their customer support model is dated, they are consistently adding updates to the platform without proper communications, and they continue to expand..."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___5079858)

NT

Nicolas T.

Sales manager

> "Over all Positive, Our company Only switched because of Software we use as our as operating system Is synced together"

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6816517)

NJ

Natalija J.

HR Generalist

> "sometimes it's tough having different departments in customer service we have to go to."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7028236)

JH

Joseph H.

Strategy and Operations Manager

> "This allowed us to stay lean and focused while scaling our retail business."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6821902)

SM

Shaq M.

Director of Operations

> "Their support is inadequately trained."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7047841)

MV

Madeline V.

Director of Business Development

> "The box with quick links to my employee navigator and handbook is handy."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6843365)

DH

Dean H.

owner

> "The fees keep adding up."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___7142716)

DE

Denissa E.

Secretary

> "Paycor software is a time saving products that provides Offices a good and qualified payroll making."

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6370137)

BR

Barbara R.

HR Manager

> "Most features don't work or don't work properly if you do not use their time and attendance module. "

[See full review](https://www.capterra.com/p/133745/Paycor-Perform/#Capterra___6404566)

[View Reviews](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

JA

JANINE A.

Business Owner

> "SurePayroll makes payroll and managing employees a breeze!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

AH

Allison H.

Operations Manager and HR

> "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

JA

JANINE A.

Business Owner

> "The customer support is stellar compared to other companies I have worked with, not to mention it being a..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

RK

Robert K.

Manager

> "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

TK

Terri K.

Owner

> "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967)

JL

Josephine L.

Regional Manager

> "We asked about adding time tracking and never received the steps for how to get it up and running at our..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531)

KF

Kennedy F.

Speech Language Pathologist

> "I like that I get notifications easily to by email when I am being paid."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RK

Robert K.

Manager

> "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

AH

Allison H.

Operations Manager and HR

> "They provide good support!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

RK

Robert K.

Manager

> "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

JKA

Ja Keya A.

Manager

> "The fact that they help with tax filling is definitely a plus."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

RD

Robert D.

Sports Director

> "It wasn't the easiest system to use when it can to paying employees. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Kennedy F.

Speech Language Pathologist

> "I also love the simplicity of checking my paystubs."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RD

Robert D.

Sports Director

> "The customer service wasn't the best either."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Katie F.

Owner

> "The process to submitting payroll is quick and simple."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

JKA

Ja Keya A.

Manager

> "The customer service took a long time to reply"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

JP

Joseph P.

Principal

> "There are tons of features that I don't even use but it could handle much larger and complex organizations..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

BG

Brad G.

Network Administrator

> "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646)

KF

Kennedy F.

Speech Language Pathologist

> "Everything is listed in a way that is easy to understand."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

JQ

Jorge Q.

Owner

> "Disappointing, not a full-service provider, nickel and dime you."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713)

JC

Jean C.

Owner

> "This service I can provide using SURE payroll platform without breaking the client's bank."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RK

Robert K.

Manager

> "They did not want us to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

CB

Charlotte B.

Business Manager

> "The set up process is easier than some because there is a dedicated person who helps you set up a company..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359)

WR

Wayne R.

CEO

> "I found that I did not need it after one month and tried to cancel it but found several months later that I..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998)

KF

Katie F.

Owner

> "I am very pleased with SurePayroll because it is user friendly."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

VR

Verified Reviewer

CEO

> "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564)

SK

Soyeon K.

CEO

> "When I was not sure which option was right for me the customer support was super helpful in making decisions"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703)

MS

Maria S.

COO

> "I did all the address changes with the govt and it never showed up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493)

SK

Sugi K.

vocational rehabilitation couselor

> "I liked the promotion regarding getting free first month but there after, rates went up and up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

DC

David C.

Admin

> "My employees have said that the self service portal was difficult to navigate."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606)

SN

Shawn N.

Operations Manager

> "It also helps that we very rarely need any customer service assistance."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

AS

Acea S.

Owner

> "They will say if you close the account you will not be charged every month but they still do. If there are..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

MB

Mark B.

Owner

> "It only takes 5 minutes/week to process payroll, super easy"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458)

SK

Sugi K.

vocational rehabilitation couselor

> "A little frustrated with getting transferred from one customer service rep to another."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

JC

Jean C.

Owner

> "The pricing is important to a small business and I like the low monthly cost. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RF

Robert F.

Agent

> "Ask for referrals way too much."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714)

MD

Maria D.

Treasurer

> "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456)

LW

Laura W.

Owner

> "Least 40 characters to finish this review so this is what I think is dumb."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712)

RA

Rebekah A.

Owner

> "The dashboard offers a wide range of useful information. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097)

Tiffani Z.

Director Of Operations

> "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668)

MO

Matthew O.

Household Employer

> "Very helpful customer success team that called and walked me through the entire setup."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499)

CH

Carol H.

CEO

> "Not extremely user friendly for someone who is not always in front of the computer."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619)

DM

Dylan M.

Owner

> "Most affordable, simple solution in an overcrowded, expensive industry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678)

RR

Raymundo R.

IT Manager

> "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

BJ

Benjamin J.

Chief Operations Officer

> "It has been an affordable and highly functional resource for us."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

TS

Tom S.

Owner

> "Not easy to setup sick pay for NJ. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018)

SN

Shawn N.

Operations Manager

> "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

SP

Scott P.

CEO

> "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579)

JC

Joan C.

Bookkeeper

> "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348)

JO

Jacob O.

President

> "I wouldn't use this company if they were the last company on the planet that offered payroll services."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

JD

Jackson D.

The Dude

> "Love the ease of use and the tax prep is done for me."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947)

VR

Verified Reviewer

Owner

> "A customer service rep told me that they didn't build this into the software, my browser offers it, except..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

SM

Silvia M.

Owner

> "It was a good experience; I had no issues with the payroll or paying the tax."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

JL

Josh L.

Owner

> "I called their support, waited on the phone for over an hour (it was during peak season but still)."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972)

JP

Joseph P.

Principal

> "sensitive content hidden\] was extremely helpful in getting everything set up for my client."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Owner

> "Customer service says they will escalate, and a week later I receive an email that says the exact same..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

TB

Todd B.

Owner Psychotherapist

> "I appreciate never having to worry about payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

JO

Jacob O.

President

> "They couldn't care less about customers that desire to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

AG

Alberta G.

Office Manager

> "I like the ease of processing our payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002)

DM

Debra M.

President

> "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223)

RM

Roy M.

Nanny

> "The team was very helpful in configuring things the right way. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845)

AS

Acea S.

Owner

> "The customer care people will lie."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

RR

Raymundo R.

IT Manager

> "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

KC

Kristen C.

Accountant

> "Customer service is needed too frequently and over the last two years, customer service has gone downhill. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174)

JP

Joseph P.

Principal

> "I'm extremely happy with my choice for payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Office Manager

> "You call back and you're placed back in line (now "wait time of over 45 minutes"). "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743)

SM

Silvia M.

Owner

> "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

BW

Betsy W.

media

> "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

KN

Kendrick N.

CFO

> "wonderful, i recommend any startup small business to use this service"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471)

DV

Donna V.

President

> "I got locked out of my account and tried reaching someone for 2 days."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871)

AL

Andrew L.

Realtor Owner

> "Ease of use / \[sensitive content hidden\] the sales rep was very helpful"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187)

MH

Michelle H.

MD

> "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348)

TB

Todd B.

Owner Psychotherapist

> "It is also very affordable."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

AM

Amy M.

Business Manager

> "We need to change the weekly payday but I can't find the right setting to make it default to the day I want."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808)

AE

Alan E.

Broker Owner

> "Portal is easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641)

BW

Betsy W.

media

> "SurePayroll personnel made me feel helpless, confused, and hung out to dry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

TP

Tricia P.

CEO

> "It is super easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020)

WB

Walter B.

administrator

> "SurePayroll handles government interactions very poorly, and communicates with its clients about these..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929)

BJ

Benjamin J.

Chief Operations Officer

> "I would highly recommend it to any business operation of any size."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

SA

Sean A.

Founder

> "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535)

[View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

## User interface

4.35 (3,038)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

4.15 (305)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycor

Top features

39/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/133745/Paycor-Perform/#features)

SurePayroll

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/225706/SurePayroll/#features)

### Recognition

Paycor is recognized as a top-rated tool in 5 Capterra Shortlist reports

SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Paycor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurePayroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycor

-   By Paycor
-   Located in United States
-   Founded in 1990

SurePayroll

-   By Paychex
-   Located in United States
-   Founded in 1971

## Popular Comparisons

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

vs

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4.2

Features

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4.3

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

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Contact vendor for pricing

Price

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4.2

Features

4.8

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/133745-172127/Paycor-Perform-vs-Rippling)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/)

$20/month

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4.1

Features

4.8

4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll)

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-133745/WebPay-vs-Paycor-Perform)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/)

$20/month

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll)

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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$20/month

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll)

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133745-185859/Paycor-Perform-vs-RUN)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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$20/month

Price

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4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll)

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-133745/Patriot-Software-vs-Paycor-Perform)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$20/month

Price

$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)