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Pet care management solution that enables pet sitters and pet care businesses to manage staff & client communication, sitter accountability & more.
Pet Groomers, Mobile Pet Groomers, Kennels, Dog Trainers, Pet Sitters, Dog Daycare, Specialty Nail Service, Pet Dental Service, & More!
Huge peace of mind and efficient management both for my team and for my clients. The reporting option is amazing and gives me a great overview of the statistics I need for my business.
It is also confusing sometimes for clients to know how to request visits. That is our biggest complaint from clients.
It is customer friendly, cost effective, and the customer service is amazing. It is no easy task transferring over 200 existing clients, but Adam made the transition almost seamless.
I was afraid my small-town rural customers would never want to use this due to the complicated nature of it. I needed something very simple that didn't require long training sessions to understand.
The software is detailed and my clients are thrilled with the emailed pet journals and interactive account. There is also a detailed help section that really helped me learn.
System allows us to see who is unavailable but that doesnt' work well with how we assign visits to our sitters. I regularly ask for an upgrade in this area.
I like this software, you can customize it and branding it, very good support, very easy to use.
To say this causes problems would be an understatement. Additionally, the GPS tracking leaves a lot to be desired.
I love the ease of booking clients for their appointments and the reminders and confirmations emails that automatically go out are great.
Avoid this software at all costs until they work the bugs out of version 3.0 (which was already reverted once due to massive negative customer feedback). Their customer service is horrible.
Love that it works across all my devices, so if I have an issue with one, I can use it on another. Customer service when I was first starting out was over the top awesome.
The exceptionally poor customer service provided by the "support team. After weeks of correspondence regarding missing invoices and incorrect client finances, we had to leave Pawfinity.
I liked the pet profile and their functionality, I loved the scheduling and how easy it was to add services and edit them. The dashboard is very nicely laid out.
My only con is that I wasted my time using other software options before them.
The customer service is superb and quick to help. Any small issue that has arisen Bill has immediately fixed for me.
The online booking interface is severely lacking.
Precise Petcare
Pawfinity
Top FeaturesPrecise Petcare
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Pawfinity
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