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Local Florists based in the US.
Details Flowers Software caters to event florists and designers around the world.
We loved the pricing schedule, the website design and the ability to manage catalog ourselves. We loved the tech team at the beginning as they were very responsive and agile.
This is beyond ridiculous and frustrating. I can't even get them to cancel my partnership at this point.
I love the team, especially our Service reps. I also like their integrity and values. Finally, to get started, I like the model of a % off sales, rather than upfront costs.
Lack of up front knowledge. I had to figure everything out by myself when I noticed things weren't working.
I love that they take only 10% (no other fees whatsoever) and that 10% INCLUDES all the CC fees. Customer service is amazing and fast, and payments are deposited within days.
The latest experience was enough for me to cancel my partnership with them.
I was so happy to join Bloomnation and the onboarding process was so smooth. They do not give you all the information up front.
Some of the photos provided seemed a little dated, so to get started it was frustrating until we were able to provide our own.
Although this was the higher priced option, the quality is excellent. It creates an excellent presentation that creates a great first impression for my clients and also gives them an overall vision.
Any problem I have is always addressed immediately either through customer support or an update to the software based on the problem I experienced.
I love how it's easy to write recipes and ensure that what I'm charging my clients is what I'm providing. I love how easy it is to generate workflow documents for my team.
I never guessed we would all be working from home. Because of Details we have been able to work remotely during this crisis in which we cannot go into work.
It has helped increase how closing ratios and bookings. It so easy for the client to understand and they love the creative design it has to offer.
Similar to how google docs operates. A little disappointed in what was available in the libraries.
I am very happy with the software and am excited to see how this helps business run more smoothly during the busy months.
There are so many options that sometimes it is difficult to navigate.
BloomNation
Top FeaturesDetails Flowers
BloomNation
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Details Flowers
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