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Brands, wholesale distributors, manufacturers, and suppliers.
Apparel, Footwear, Accessory and Hardgoods manufacturer. Outdoor Industry, Action Sports Industry, Sports Gear Industry, Fashion Industry
Highly recommend, a great starting platform for wanting to boost B2B sales while giving your customers visibility to their past orders and account as well as outstanding dues for past orders.
The only bad thing is being charged per 1,000 SKU's restricts you wanting to put too much on there, possibly restricting sales.
The website was very easy to set up and use. It was also very responsive, robust, and secure.
Only negative we had from a customer point of view would be “quick order” as it’s still slower than uploading a system generated CSV or Excel file.
Overall our experience has been good. And the help we that we have received has been amazing.
Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.
The product is relatively intuitive to set up and use; the integration with QuickBooks worked seamlessly. The support has been superb.
The team is always very goof at B2B Wave. I don't even have to report a bug to them, the minute something goes wrong they are notified immediately and working on it straight away.
SPYN is an amazing tool and the fact we are going to run it out to Europe for use this upcoming season is a good indication as to how far we have come with the product.
The data flow process (getting data from us to them) has several touch points which increase risk for failure along the way.
Very intuitive to use, the whiteboards are really impressive, easy to update the pages too. The filters and opportunity to add marketing elements are good.
Sometimes catalogs will go down due to an error on the server. However, Elastic is quick to fix this if you report it.
Impressive presentation to retailers, flexibility with product updates/ changes, color merchandising, link to Navision, helps our customers save time and for us to streamline the business of selling.
As a preseason planning tool Elastic builds beautiful white boards to help our customers and reps merchandise and plan their business in a efficient and effective way.
Lindsey: Hi, my name is Lindsey and I'm the Director of System Operations for Mellow Fellow Alpha Brands. We are a company that primarily focuses on hemp extracts in the alternative medicine industry. Our rating for B2B Wave is five stars. Prior to B2B Wave, we really weren't using many tools that were allowing our customers to own the ability to really see our catalog and convert online. B2B Wave really was able to bridge that gap for us and allow that buying power to lie with our customers. Being able to give that power to our customers allowed for our sales reps to better present our entire catalog and any new items that we've been releasing, as well as allowing for a full description and the ability for the customer to really see build a cart and then convert online. B2B Wave was really an appetizing option for us given the ease of use, both from the front end for the customers, but as well as the back end and the configuration standpoint. They offer a quick and easy tool, but it also very... Complex enough that we were able to configure quite a few features that we didn't have access to before allowing us to bring data to the forefront of our business. Onboarding and integrating with B2B Wave was very seamless for us. They have many native integrations that aligned with what our business was using and is using currently. So, being able to have these native integrations allowed for us not only, again, to put that buying power in our customer's hands, but also allowing us to get the associated data over to our warehouse, as well as getting it over to our accounting team and ensuring that there was a streamlined automation of the entire purchasing process. B2B Wave is absolutely worth looking at for a solution if you want to bring buying power to your customers. It's allowed our team to get time back in the day by allowing our customers to actually take charge in that purchasing process. So, by utilizing B2B Wave and by onboarding with them... Their team is phenomenal, to say the very least, and they're very attentive to detail. I've never had a question really go unanswered, and any time we are looking to do something that maybe they don't do as of current, they're very open to building that out in their product roadmap.
B2B Wave
Top FeaturesElastic
B2B Wave
Elastic
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