SimplyBook.me vs BookSteam: Which is a better fit?

Beryl B

Founder and CEO

Simplebook.me is so useful for client appointment bookings. Clients appreciate how simple it is to book sessions with our team, and we appreciate the simplicity of setting up the service.

It can be a little confusing as to how the extra features are charged for.

I looks great and I now have a website which can take bookings, payments online and gives me the opportunity to at the same time pull great marketing reports.

So far I haven't reenable to figure out how cancelled appointments get cancelled from my Google Calendar, that's a bit of a bother.

Taiji T

Business Owner

The software is reliable and in case u need some help, there is the live chat, that is very responsive and helpful. In general, it is very easy to work with.

I was having trouble finding the link to send to people I had to do a lot of copying and pasting.

It has been a wonderful experience and I get all my notifications as promise and all things they promise has been great customer service is also wonderful and very helpful.

Frustrating to not receive decent service when the app doesn't work properly.

Booksteam is like our virtual assistant for booking English lessons. We love how we can customize everything to match our vibe, and the reminders are a total lifesaver (goodbye, no-shows!).

My business is no longer myself, it's grown, and between me and my 7 employees we schedule a ton of appointments and pen and paper just doesn't cut it.

Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy.

We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost.

I found BookSteam to be user friendly and easy to navigate. I like that it provides a mini webpage option for booking purposes and it is affordable for small businesses.

We used to use another company before (don't want to name them but it starts with S...) and we were constantly dealing with issues and empty promises, it was very frustrating.

I used this company on and off for about 2 years now and received the best service from them. They're constantly adding new features / updates which makes my experience that much more pleasant.

I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments.