# Compare BookSteam vs Booksy Biz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BookSteam and Booksy Biz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133845-142741/BookSteam-vs-Booksy

---

# BookSteam vs Booksy Biz Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BookSteamBooksy Biz2/4 selected

[BookSteam](https://www.capterra.com/p/133845/BookSteam/)[4.7 (116)](https://www.capterra.com/p/133845/BookSteam/reviews/)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (479)](https://www.capterra.com/p/142741/Booksy/reviews/)

[## BookSteam](https://www.capterra.com/p/133845/BookSteam/)[4.7 (116)](https://www.capterra.com/p/133845/BookSteam/reviews/)

Starting Price

$19.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

JW

FD

Based on [116 reviews](#user-reviews)

Positive

112

Neutral

4

Negative

0

[## Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (479)](https://www.capterra.com/p/142741/Booksy/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

EC

JG

Based on [479 reviews](#user-reviews)

Positive

409

Neutral

25

Negative

45

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Not enough reviews

Feature ratings

Online Booking

4.9

Appointment Management

4.9

Calendar Management

4.9

Availability Management

5.0

Confirmations/Reminders

4.8

80%Fit

Not enough reviews

Feature ratings

Online Booking

4.3

Appointment Management

4.5

Calendar Management

4.5

Availability Management

5.0

Confirmations/Reminders

4.1

User satisfaction

User satisfaction

4.7

User reviews[116](https://www.capterra.com/p/133845/BookSteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.8

User satisfaction

4.4

User reviews[479](https://www.capterra.com/p/142741/Booksy/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$19.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$29.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

The BookSteam scheduling app is built to meet the needs of businesses across the board, from small solo ventures to large corporations.

Best for

Services providers such as Barbers, Hair Salons, Nail Salons, and others in the Beauty and Wellness industry, looking for an online booking & business management platform.

## User reviews

Pros & cons

JW

Janice W.

Main staff

> "The online payment feature is incredibly convenient, allowing seamless transactions. Plus, the ability to offer various yoga courses directly..."

[See full review](https://www.capterra.com/p/133845/BookSteam/#SoftwareAdvice___6658127)

Imran H.

Team coordinator

> "Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version."

[See full review](https://www.capterra.com/p/133845/BookSteam/#Capterra___4856413)

FD

Flora D.

Dance instructor

> "Booksteam class scheduling software makes running a dance studio so much easier!"

[See full review](https://www.capterra.com/p/133845/BookSteam/#SoftwareAdvice___7043305)

LB

Lauren B.

Fitness Instructor

> "I wish when somebody cancelled class, it would automatically refund the customer."

[See full review](https://www.capterra.com/p/133845/BookSteam/#Capterra___5084912)

[View Reviews](https://www.capterra.com/p/133845/BookSteam/reviews/)

EC

Emely C.

Cosmetilogy

> "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how simple it..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

JS

Jekairea S.

Cosmetologist

> "It deters clients away from booking unless providers know the loophole of just googling Booksy and searching the stylist there but the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032828)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new clients..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

DA

David A.

Licensed Barber

> "Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which they never..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SB

ShaQuila B.

Salon Owner

> "What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the notifications..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

NM

Nikki M.

Owner

> "The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

AP

Anitra P.

Owner Stylist

> "Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032771)

Shawna S.

Head of Marketing

> "I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

NM

Nikki M.

Owner

> "There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does not go..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

SL

Sesly L.

Cosmetologist

> "Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7021455)

KG

Kristen G.

Spray tan artist

> "Clients have to download the app to book their appointments and sometimes that is not desirable as the client"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7081112)

IVL

Iris Viviana L.

Owner

> "The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

EH

Ethan H.

Barber

> "I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. When I..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

KS

Kirk S.

Barber

> "Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033189)

MR

Mary R.

Nail Tech

> "Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and being..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

KD

Kris D.

Barber

> "I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039303)

IM

Imani M.

Barber

> "Sometime the mobile app can take a while to load or update information in the calendar."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

JF

Jace F.

Detailer

> "I like how you can see the money aspect of things and how secure the website is and allows for you to customize"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

CD

Chastity D.

Loctician

> "I can't identify that price to secure the accurate deposits at booking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032931)

LJ

LeeLee J.

Barb

> "That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032893)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

HM

Heather M.

Hair Stulist

> "Loving all the features, including Booksy reminders for appts and messaging clients after their appt to leave a review"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033625)

JG

Jessy G.

Barber

> "Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

DA

David A.

Licensed Barber

> "I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

RS

Rima S.

Owner and operator

> "Takes way too long for me to recieve my money and i don’t like how they take some money from me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032801)

JM

Jackie M.

Hairstylist

> "Booking, rescheduling, and managing appointments are very simple, and everything stays organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

MF

Marie F.

Hair braiding salon braiderlocs

> "I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies and i..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

AM

Alison M.

Data Analyst

> "Booksy Biz's strong reporting features helped us identify peak times for campus services, making staffing and resource allocation more..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

TH

Tat H.

Hairstylist

> "I do not like that the boost steals your potential clients found off of social handles and make it theirs"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

KY

Karen Y.

Barber

> "I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032824)

Shawna S.

Head of Marketing

> "My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is frustrating..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

JA

Jose A.

Barber

> "Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

YE

Ylse E.

CEO

> "The app sends automatic reminders, which helps reduce no-shows."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

LN

Lens N.

Nail tech

> "The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020982)

SB

ShaQuila B.

Salon Owner

> "What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand, especially with..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

AF

Avonti F.

Hairstylist

> "I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020224)

MF

Marie F.

Hair braiding salon braiderlocs

> "Just Disaster since client left fake reviews to destroy my business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

TR

Thomas R.

Barber

> "Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033029)

JY

Jasmine Y.

Barbershop

> "Some elderly doesn't want to deal with app because technical issues."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032938)

FL

Frederica L.

Massage therapist

> "I love the platform in allowing Clients to schedule and pay on line."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

FL

Frederica L.

Massage therapist

> "I like that clients can pre pay before so I am protected with my time and scheduling."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

RM

Russ M.

Barber

> "I had trouble getting my Facebook linked to it"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033616)

JR

Jacob R.

Barber

> "Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the app."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033039)

IM

Imani M.

Barber

> "Basically it can be glitchy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

MB

Marcedes B.

Barber

> "I liked how I could customize my website to how I like it and how to promote myself and business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020291)

RS

Rosie S.

Stylist

> "The fees are a bit much for me.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

AM

Alison M.

Data Analyst

> "Automated reminders have cut down on no-shows and offered valuable insights into how students prefer to be contacted, guiding our..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

TH

Tat H.

Hairstylist

> "I don’t like that we can’t create a policy list"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

KA

Kaye A.

Owner

> "Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

MR

Mary R.

Nail Tech

> "The only thing that I don't like is getting scam messages!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

RD

Robert D.

Barber

> "Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032884)

EL

Elijah L.

Barber

> "Some people have had trouble using my link"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032848)

ML

Mireya L.

barber

> "I love the flexibility it has to schedule customers and tailor it to your liking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033498)

IVL

Iris Viviana L.

Owner

> "In time it can cost large"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

YE

Ylse E.

CEO

> "I love that clients can book anytime, and I can keep everything organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

KA

Kaye A.

Owner

> "Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit cheaper..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

BM

Barbara M.

Nail Salon owner

> "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes with..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

AH

Alyse H.

Hairstylist

> "My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and an..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032844)

RS

Rosie S.

Stylist

> "I really don’t care for the extra charges.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JM

Jackie M.

Hairstylist

> "It’s user-friendly, even for clients who aren’t very tech-savvy, and the pricing is fair compared to other booking platforms I’ve tried."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

SI

Sergey I.

oner

> "Horrible service and I am losing clients and money because of fake accounts."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

LP

Larissa P.

Aesthetician

> "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your business..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020468)

BM

Barbara M.

Nail Salon owner

> "The pricing is ok but I don't really enjoy paying fees on each transaction."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

EH

Ethan H.

Barber

> "It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

VR

Verified Reviewer

owner

> "Booksy clearly got greedy by acquiring a competitor and instead of boosting up its staffing to handle the numerous bugs in its software..."

[See full review](https://www.capterra.com/p/142741/Booksy/#GetApp___3501747)

EC

Emely C.

Cosmetilogy

> "It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

CA

Chelsey A.

Office manager/ dispensing optician

> "We were required to input an email address for each patient but couldn’t reuse an email for multiple patients, making it very difficult..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___3737039)

KT

Kyrk T.

Owner

> "The fact that so many people is on the app helps to promote who you are and your gift."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032769)

SM

Scott M.

Owner

> "The absolute only option for support was their chat feature, and most of the time I had to wait days for a response, and one time I..."

[See full review](https://www.capterra.com/p/142741/Booksy/#GetApp___3443173)

JF

Jace F.

Detailer

> "It has been good, the pricing is a little high with the membership so I think it should help you promote as well"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

NB

Natalia B.

Director

> "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks require..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

RS

Rosie S.

Stylist

> "It’s overall great and I would recommend it to any stylist looking to build clients and showcase the work in the local area"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

SI

Sergey I.

oner

> "I had a terrible experience with Booksy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

JG

Jessy G.

Barber

> "I love using booksy because it’s easy to use and easier for my clients to book with me just in case they can’t get ahold of me"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

PL

Paige L.

Eyelash Technician and Artist

> "So expensive!!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6422484)

[View Reviews](https://www.capterra.com/p/142741/Booksy/reviews/)

## User interface

4.69 (116)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

4.41 (479)

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### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

BookSteam

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/133845/BookSteam/#features)

Booksy Biz

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142741/Booksy/#features)

### Recognition

No recognitions have been awarded to BookSteam

No recognitions have been awarded to Booksy Biz

### Deployment & support

BookSteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Booksy Biz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BookSteam

-   By BookSteam
-   Located in Canada
-   Founded in 2013

Booksy Biz

-   By Booksy
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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