BookSteam vs Acuity Scheduling: Which is a better fit?

Booksteam is like our virtual assistant for booking English lessons. We love how we can customize everything to match our vibe, and the reminders are a total lifesaver (goodbye, no-shows!).

My business is no longer myself, it's grown, and between me and my 7 employees we schedule a ton of appointments and pen and paper just doesn't cut it.

Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy.

We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost.

I found BookSteam to be user friendly and easy to navigate. I like that it provides a mini webpage option for booking purposes and it is affordable for small businesses.

We used to use another company before (don't want to name them but it starts with S...) and we were constantly dealing with issues and empty promises, it was very frustrating.

I used this company on and off for about 2 years now and received the best service from them. They're constantly adding new features / updates which makes my experience that much more pleasant.

I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments.

The best part about this software is the ease for customers to go on and book their own appointments and add to their own calendars. It also looks very nice on our Squarespace website.

The bad thing now is that I have to have 2 management softwares to control all my business.

I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful.

Their expectation is that you hire a freelancer to figure out the work-around. I found it to be too much of a "time suck" for the price.

It’s user friendly and was super easy for me to set up. Ve never had any problems and I like all the features like questionnaires.

Needless to say, I appeared very amateurish and not very professional and have lost a lot of business.

Hi, This software is better than other scheduling softwares I have used. The interface and clarity of email notifications is sharp and the functionality of the free version is excellent.

The same applies to setting availability. It can be a bit confusing when blocking off times by day.