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Independent fitness studios, yoga studios, dance studios, instructors and personal trainers who teach group classes. Group fitness studios that offer classes, workshops, events and personal training.
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It is great that most things can be sorted out on one page and that you are not led through 4 pages to complete a task/transaction. The support team have been amazing.
If they changed something it made me crazy. I didn't always know a change was made until I ran into trouble.
I have been very happy with everything about this program. They are constantly making amazing updates making it so user friendly and efficient.
I sometimes struggle with emails I am writing disappearing if I leave the page.
The platform is super reliable, and if there is ever an issue (which is hardly ever), the support team is open and communicative, and the issue is resolved quickly.
I have not run into anything that has been a problem or that I've disliked. The only thing I can think of is that I have to manual turn each of my classes into a Zoom online class.
I love how it’s easy to use, all of the items are in one place. I love how we get update emails and I just love how it keeps reports of instructors, payments and classes.
There are not as many automations as other services but the cost is much lower too.
Deanna: Hi, my name's Deanna and I am the owner of Studio Sophia Fitness Club. I have been in business for 13 years and I'm a small boutique fitness studio and I give Punchpass a five out of five. Originally, I started with Mindbody Online and they have too much in price, too much information. In order for me to even get to anything I had to go through five to 10 pages, and I did not have the time to do that. I went through a couple places. I went through other online stuff, and they just seemed to be on top of everything that I needed at that time. Being a small business, I did not need to spend more time on my computer. I needed to work, and they just seemed to fit perfectly, gave me everything I needed quickly, and their response for everything, no matter what I did, they came right back with me and that's what I liked. They walked me through it, basically, showed me each plan, how I added people, how I can update, how I can cancel. It was very easy to work with. And if you know me, I'm a person who likes things to get done quickly, and I really enjoyed the fact that they were able to show me quickly and get myself started and going with my business. And it integrated well because they also have an app which helps my customers, which really helps me too. So now I don't have to deal with anything. They can just go right to the app and work with them. My recommendation is to show people that it's easier to work with. Besides the price, which was ridiculously cheaper, they just really gave me everything I needed for my small business, from the calendar, colorful calendar, to the app, and just getting back to me when I had a question. It just had the package for me that I needed.
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