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Punchpass vs ARENA: Which is a better fit?

Updated on February 10th, 2025
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Summary
Key features rated by users
Features selected based on 1,927 reviews from Club Management users.
% Fit
Not enough reviews
Feature ratings
Membership Management
4.7
Payment Processing
4.7
Registration Management
4.6
Billing & Invoicing
4.6
Mobile Access
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Membership Management
4.0
Payment Processing
4.7
Registration Management
NA
Billing & Invoicing
5.0
Mobile Access
5.0
User satisfaction
4.8
User reviews143
Ease of use
4.8
Functionality
4.6
Value for money
4.8
Customer support
4.9
4.8
User reviews12
Ease of use
4.9
Functionality
4.8
Value for money
4.7
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Independent fitness studios, yoga studios, dance studios, instructors and personal trainers who teach group classes. Group fitness studios that offer classes, workshops, events and personal training.

Sports Facility Management

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Deanna G
Owner
5.0

Deanna: Hi, my name's Deanna and I am the owner of Studio Sophia Fitness Club. I have been in business for 13 years and I'm a small boutique fitness studio and I give Punchpass a five out of five. Originally, I started with Mindbody Online and they have too much in price, too much information. In order for me to even get to anything I had to go through five to 10 pages, and I did not have the time to do that. I went through a couple places. I went through other online stuff, and they just seemed to be on top of everything that I needed at that time. Being a small business, I did not need to spend more time on my computer. I needed to work, and they just seemed to fit perfectly, gave me everything I needed quickly, and their response for everything, no matter what I did, they came right back with me and that's what I liked. They walked me through it, basically, showed me each plan, how I added people, how I can update, how I can cancel. It was very easy to work with. And if you know me, I'm a person who likes things to get done quickly, and I really enjoyed the fact that they were able to show me quickly and get myself started and going with my business. And it integrated well because they also have an app which helps my customers, which really helps me too. So now I don't have to deal with anything. They can just go right to the app and work with them. My recommendation is to show people that it's easier to work with. Besides the price, which was ridiculously cheaper, they just really gave me everything I needed for my small business, from the calendar, colorful calendar, to the app, and just getting back to me when I had a question. It just had the package for me that I needed.

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User interface
133857 video thumbnail}
1 Video
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133857
5 screenshots
199132
5 screenshots

Punchpass

Top Features
41/50
  • API
  • Employee Management
  • Inventory Management
  • Point of Sale (POS)
  • Self Service Portal
  • SMS Messaging
  • Social Media Integration
  • Team Management
  • Website Management
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Instructor Management
  • Marketing Automation
  • Member Accounts
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Booking
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Third-Party Integrations
  • Visitor Management
  • Website Integration
See All features
Hide Club Management Software Features -

ARENA

13/50
Show Club Management Software Features +
Punchpass
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ARENA
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Punchpass
  • By Punchpass
  • Located in United States
  • Founded in 2013
ARENA
  • By Cloud Systems
  • Located in Lebanon
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