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ZenMaid vs BookingKoala: Which is a better fit?

Updated on December 29th, 2024
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Summary
Features in Maid Service
34
Best performer
44
  • Customer History
  • Customizable Fields
  • Customizable Templates
25
44
  • Activity Dashboard
  • API
  • Automated Scheduling
User satisfaction
4.6
User reviews171
Ease of use
4.6
Functionality
4.4
Value for money
4.6
Customer support
4.6
5.0
User reviews42
Ease of use
4.9
Functionality
4.9
Value for money
4.9
Customer support
4.9
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Built by maid service owners for maid service owners, ZenMaid is great for residential maid and cleaning services. Whether just starting out or managing a huge team, ZenMaid is designed to grow wit

New start ups and companies who want to increase their sales or save time and money.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Rachel Z
Owner
5.0

Rachel: Hey, I'm Rachel. I'm the owner, and I give ZenMaid a five-star rating. Click below for reviews. I was using [Markate 00:00:08], which is a scheduling platform before I found ZenMaid. And what I did not like about Markate is that it was not industry specific as ZenMaid is for my company. I love ZenMaid for a range of reasons. First, it is industry specific to the cleaning company, which the platform is in a scheduling form based in 15-minute increments for me to schedule my staff. Secondly, the integration with Stripe and Mailchimp are phenomenal. The greatest feature that I like is that my techs can download the app and have hands-on, in-time scheduling as it becomes available. I also like the fact that it sends out all my email templates for me. I don't have to do any type of typing or take the brain power to come up with those emails. Once I schedule the appointment, the automatic emails are sent out based on my timeliness that I request the platform to send out. It also sends out review notifications after each service, and that is just a big bonus for me and my company. It was fairly easy to get integrated with ZenMaid. I was able to download all my contacts and my clients in a CSB form, and they plugged all that information in for me. After that they have great tutorials with short videos, as well as excellent customer service that made onboarding very easy. I recommend that if you're a maid service that you definitely need ZenMaid. It will make your job of wearing many hats as a business owner, it will take so many off the table and you don't have to worry about it anymore. I highly, highly recommend ZenMaid.

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ZenMaid

Top Features
34/44
  • Activity Dashboard
  • Activity Tracking
  • API
  • Automated Scheduling
  • Client Portal
  • Communication Management
  • Customizable Branding
  • Electronic Signature
  • Multi-Location
  • Real-Time Data
  • Accounting Integration
  • Billing & Invoicing
  • Calendar Management
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Templates
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Employee Management
  • GPS
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Mobile Access
  • Mobile Alerts
  • Online Booking
  • Quotes/Estimates
  • Real-Time Notifications
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • SMS Messaging
  • Third-Party Integrations
  • Timesheet Management
  • Time Tracking
  • Workflow Management
  • Work Order Management
See All features
Hide Maid Service Software Features -

BookingKoala

25/44
Show Maid Service Software Features +

ZenMaid

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BookingKoala

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ZenMaid
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BookingKoala
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ZenMaid
  • By ZenMaid
  • Located in United States
  • Founded in 2013
BookingKoala
  • By BookingKoala
  • Located in United States
  • Founded in 2017
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