# Compare Purplepass vs TicketSource 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Purplepass and TicketSource based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource

---

# Purplepass vs TicketSource Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PurplepassTicketSource2/4 selected

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.8 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

[## Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [304 reviews](#user-reviews)

Positive

298

Neutral

5

Negative

1

[## TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.8 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

MH

SR

Based on [542 reviews](#user-reviews)

Positive

532

Neutral

6

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 4,312 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Ticket Reservations

4.8

Registration Management

4.8

Mobile Access

5.0

Event Management

4.9

Sales Reports

4.7

83%Fit

Feature ratings

Ticket Reservations

4.7

Registration Management

4.7

Mobile Access

4.8

Event Management

4.8

Sales Reports

4.8

User satisfaction

User satisfaction

4.9

User reviews[304](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.8

User reviews[542](https://www.capterra.com/p/134828/TicketSource/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Education (K-12, colleges, universities), Theatres and PACs, Concerts, Fairs and Festivals, Nonprofits, Conferences, Conventions, Corporate Events, Sporting Events

Best for

From local gigs to major festivals, TicketSource is perfect for creators wanting an easy, low-cost way to sell tickets for any event, size, or venue.

## User reviews

Pros & cons

RR

Rob R.

It Chair

> "The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

VR

Verified Reviewer

Communications Specialist

> "My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

ES

Eric S.

Executive Director

> "Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process were..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CF

Cristina F.

Producer

> "I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

CC

Christine C.

Administrative Manager

> "We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

BO

Breanne O.

Dance Department Director

> "One thing that has come up on the POS side is the inability to use apple pay."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

JH

Janice H.

Board Member and Box Office Manager

> "Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

CC

Christine C.

Administrative Manager

> "PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card fees..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

JE

James E.

Planetarium Director

> "Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6864465)

CC

Christine C.

Administrative Manager

> "The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

ES

Eric S.

Executive Director

> "Payouts take longer than we’d prefer, which can be a challenge for a small company with tight cash flow."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CS

Charlie S.

Executive Director

> "We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

JH

Janice H.

Board Member and Box Office Manager

> "Linking reserved seating and seating charts can be tricky, too. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

SR

Sumanth R.

Board Member

> "All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

KF

Kate F.

Executive Director

> "In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after four..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6767505)

RR

Rob R.

It Chair

> "Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

SR

Sumanth R.

Board Member

> "At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

AM

Andrew M.

Box Office Manager

> "I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6769899)

CF

Cristina F.

Producer

> "I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account!"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

AM

Ashley M.

Tour Manager

> "The on location box office aspect runs smoothly thanks to the hardware provided such as hand scanners and point of sale system. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6590142)

AM

Amanda M.

Admin Specialist

> "Create your own seating maps" isn't the best and could use some updates"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6778104)

BR

Bradley R.

Co-Owner

> "As a small operation, PurplePass is simple enough for me to manage all the shows coming through while giving specific access and direct payouts to our..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6771152)

VH

Vicki H.

Assistant to the Division of Fine Arts

> "We have some issues with the use of promo codes, but it could be user error more than a software issue."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6733648)

CS

Charlie S.

Executive Director

> "with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

SB

Shelly B.

Box Office Manager

> "The transaction reports are difficult for me to use because I struggle with excel ."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6770024)

JL

Jason L.

Programming Director

> "We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6849997)

CF

Cristina F.

Producer

> "I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

BO

Breanne O.

Dance Department Director

> "The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CF

Cristina F.

Producer

> "Their "call center" couldn't find it AT ALL."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

KB

Karla B.

Personal trainer and coach

> "It was my first time using purple pass for my event and was overall satisfied with the process of setting up the link for ticket purchases."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7005383)

TG

Tim G.

Promotor

> "The report for ticketing fees does not print out a usable report for taxes."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4949214)

CF

Colleen F.

Operations

> "Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108243)

MS

Mario S.

Fiscal Supervisor

> "Sometimes the Business Office is not included and therefore cannot assist the organizer."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129)

John W.

Ticket Management

> "This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7106346)

CR

Chris R.

Treasurer

> "We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4390875)

VR

Verified Reviewer

Communications Specialist

> "The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

Caroline M.

Audience Services Technician

> "As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4024844)

RR

Rob R.

It Chair

> "Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

TM

Timothy M.

president

> "there is nothing i dont like that the team does not address or fix for me"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "The versatility has allowed us to expand our usage beyond what we thought was possible."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

VR

Verified Reviewer

Owner

> "The only read downfall is the lack of communication between ordering and the tickets being shipped"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4344694)

CB

Calysta B.

Marketing Manager

> "I like how fast their customer service is. If I have any problem at all, I email my rep and he gets back to me within the day."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6838412)

BF

Bernadette F.

Theatre Manager

> "Our customers sometimes find it a little cumbersome to purchase a ticket (but in all honesty it's because they are not really computer savvy)."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4003691)

ES

Eric S.

Executive Director

> "As a new theatre company, we needed a ticketing platform that was reliable, user-friendly, and didn’t require a steep learning curve."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

AR

Allissa R.

Owner

> "The ticketing page isn't as pretty as we present our brand online otherwise."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4318518)

SJ

Shehnaaz J.

Founder Creative Director

> "Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

BV

Ben V.

Box Office Manager

> "While the UI is functional it’s very unappealing and out of date but is currently being updated."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4562951)

LR

Lavanya R.

Operations

> "Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

BW

Britny W.

Administrative Assistant

> "Our rodeo committee had trouble with having all seating reserved seating."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4358565)

LR

Lavanya R.

Operations

> "It has good customization capabilities."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

TH

Trina H.

Events Coordinator

> "Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3510762)

NH

Natasha H.

Digital Media Coordinator

> "It was also very easy to integrate into our website and share across our social channels."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108550)

JA

Judy A.

Treasurer

> "The way I setup our Festival Pass was cumbersome."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

KG

Kathie G.

Academic Administrative Assistant

> "He is quick to respond, efficient in his resolutions, and always helps with a friendly professionalism that makes working with PurplePass effortless. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6880385)

JA

Judy A.

Treasurer

> "It was more a lack of knowledge about the way it worked than the syst3em itself."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

BO

Breanne O.

Dance Department Director

> "Building events is extremely easy and customizable to what I need."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

AM

Aaron M.

Producer

> "Could not have been easier."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920)

[View Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

MH

Mark H.

Music Teacher

> "The ease of creating an online ticket platform that I could monitor the ticket sales of my school's productions saved a lot of..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7014826)

IL

Ian L.

Webmaster

> "The cancellation insurance hard-sell wording when buying tickets is off-putting (two options - buy or lose out) when we do offer..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6815132)

SR

Sarah R.

Club Secretary

> "The fact that the admin cost is also passed on means that it is not impacting our fundraising amount from ticket sales which makes..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122985)

ST

Stu T.

Wrestling Promotor

> "It took me a little bit of time to work out how to use it. And i dod t realise that tickets stopped selling, and the link stopped..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7114528)

LM

Lynn M.

Wedding and Events Co Ordinator

> "It is so quick and easy to use , well designed to create new events , No bugs or issues at all , secure system with no issues, it..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7115166)

AB

Amanda B.

Bobbin Lacemaking Tutor

> "However, some of the options for tick boxes can be a little confusing at time."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7141025)

SR

Sarah R.

Club Secretary

> "It was easy to scan people in and record attendance on the day of the event keeping track on who attended from the ticket sales."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122985)

BO

Buddug O.

Fundraising volunteer

> "I wish there was to see previous communications i had sent to customers, i could not find it."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7068672)

JS

Jim S.

Artist teacher

> "From the title to spreading across social media using the great event link and qr code page"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7068745)

KH

Kelcey H.

Executive Producer

> "I didn't like how the mobile version of the site was the same as the computer version and how you had to slide to see different..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6509830)

JG

Jim G.

Leader

> "Be good to have some additional tools to run an inline auctionnor able to contact customers"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7082967)

DR

Dave R.

none

> "Several times it stopped me logging in telling me that I had logged in too many times in a given period, when I was only accessing..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6518360)

VW

Val W.

Principal

> "Made running a dance show so much easier , not having to deal with the ticket sales myself -far less hassle"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122874)

JC

JUNE C.

Secretary

> "I didn't realise Ticketsource were notifying me of a payment and thought it was a invoice! "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7023555)

AB

Amanda B.

Bobbin Lacemaking Tutor

> "It worked for us as a small group and no-one complained that booking was difficult to achieve. "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7141025)

JG

John G.

Principle Director

> "Not as intuitive as it should be."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7098000)

ZF

Zoe F.

Nature connection guide

> "I also like the feature that attendees can choose to opt into emails"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7074818)

JG

Jim G.

Leader

> "Shame a buyer can't leave a tip instead"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7082967)

VW

Val W.

Principal

> "First class would definitely use again -they were very helpful and easy to communicate with -being able to send an email via..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7122874)

JH

John H.

Performer

> "Perhaps there are rather too many tabs to choose from on the homepage drop-down lists."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6507840)

IM

Ian M.

Trustee

> "Made the whole event easy to administer and meant we knew we had numbers attending and that they had already paid before the event..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6373574)

PB

Peter B.

Treasurer

> "Slightly tricky to make alterations to seating plan, but that might have been just my lack of familiarity with the system."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6629111)

FD

Felicia D.

organizer

> "There were no issues using the platform and I appreciated the quick payment after the event was over."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7051612)

CT

Chantelle T.

Director

> "I can’t find any way of adding a customer apart from the desktop version."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6580259)

CG

Clive G.

PCC member

> "Instant stats and customer details from ticket sales was a real plus."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7031590)

Richard G.

President

> "Three customers did not work out how to pay on line."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6862878)

LL

Lee L.

Senior Leader

> "the fact that we can book-in Attendee's who book "not on the Internet", so that we have the full list of who's coming all there in..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6516553)

PJ

Philip J.

NA

> "I found it initially a little difficult to work out especially the ticket allocation."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6535015)

NB

Nigel B.

Director of Music

> "Our customers are mostly senior citizens and they had no problems booking their tickets."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7054987)

AC

Andrena C.

Director

> "It was hard to find a good way of scanning tickets at large quantities particularly in a field without laptops. "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4907407)

DW

David W.

Volunteer treasurer

> "It was very good as it enabled us to advertise our evening much more widely and people could book their seats from the comfort of..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6607327)

BH

Brianna H.

Social Media Marketing Specialist

> "It was also difficult to find customer responses to questions, like dietary requirements, which was required as part of my event."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6209312)

GG

Gary G.

Performer

> "First time user, found it easy to use. When I needed to dive a little deeper the online support team where readily available and..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7106784)

SK

Simon K.

Director

> "Quick-booking GUI was not suited to on-the-day sales, payment integration options are limited (where is the Paypal or Sumup..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4800327)

NB

Nigel B.

Director of Music

> "We liked it because we could see daily how ticket sales were going."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7054987)

Richard G.

President

> "Was not always clear how to pay."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6862878)

DT

David T.

Treasurer

> "Being a charity, the discounted commission rate was useful to us."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7140982)

HK

Hema K.

Architect

> "The fact that for an individual event paid for from my pocket, I had to pay commissions on the tickets sold."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___5048069)

JG

John G.

Principle Director

> "Making an account and setting up my personal details was easy."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7098000)

JB

Jeff B.

School counselor/theater advisor

> "The only teeny-tiny thing I didn’t like was that I was able to create the seating plan, but I could not “rotate” any seating..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4278408)

KW

Kevin W.

Chairman

> "The recent addition of being able to print tickets that are reserved, rather than sold has become invaluable."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6664881)

BL

Berenice L.

Director of Music

> "Not clear that payments could actually be made using the links. "

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___5059942)

AM

Angelica M.

Operations Director

> "Being able to respond to folks quickly with questions and change their reservations in a flash, make our own maps, the..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___5048903)

BH

Brianna H.

Social Media Marketing Specialist

> "There are minor issues, but not enough to make me want to pay more elsewhere!"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6209312)

RS

Rob S.

Engineer

> "Very good - will continue to use TS in future for any other events we run."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7048213)

LoH

Lèoni H.

Organiser

> "Underwhelming as no payout has processed"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6250249)

JT

James T.

Owner

> "It provides a simple point of sale system for online bookings and enables me to keep an eye on how an event is selling, so if I..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4834483)

MF

Mark F.

CEO

> "Table planning I found most the complicated to set up."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6185717)

KR

Katy R.

Treasurer

> "Great functionality and super-easy to use."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7106860)

RP

Robert P.

President

> "Some even setup issues are a bit unclear."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___4382391)

VS

Vicki S.

Director

> "My users that bought tickets also gave positive feedback"

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7094114)

RD

Roger D.

Panto Chair

> "Removing the mess of manual ticketing and people reserving block bookings, then canceling."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3330385)

TH

Tom H.

Committee member

> "It’s very simple and intuitive, we have used a competitor until recently and TicketSource was half the price (as were a registered..."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6619359)

HN

Heidi N.

Self employment

> "Not more information on page very basic."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3858706)

KL

Katie L.

Festival producer

> "I like that it is UK based and I’ve heard that you can ring for help with a real person."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___6852436)

SB

Stuart B.

Lead singer/Admin

> "Navigating the interface, very clunky and old fashioned."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3439469)

RG

Rod G.

Charity Trustee

> "Any queries were answered clearly and quickly."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___7140970)

MB

Martin B.

Event Organiser

> "I'm struggling to think of any aspect I don't like. If I think of one, I'll be sure to pass it along."

[See full review](https://www.capterra.com/p/134828/TicketSource/#Capterra___3195484)

[View Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/)

## User interface

4.87 (304)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)

4.79 (542)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Purplepass

Top features

43/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133885/Purplepass-Ticketing/#features)

TicketSource

41/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/134828/TicketSource/#features)

### Recognition

Purplepass is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value TicketingSoftware (2026) 

Best Value TicketingSoftware (2023) 

TicketSource is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Purplepass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TicketSource

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Purplepass

-   By Purplepass
-   Located in United States
-   Founded in 1998

TicketSource

-   By TicketSource UK
-   Located in United Kingdom
-   Founded in 2004

## Popular Comparisons

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

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4.8

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[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

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[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

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[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

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Contact vendor for pricing

Price

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4.7

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4.6

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/133885-236278/Purplepass-Ticketing-vs-Beyonk)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

£0one time

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Contact vendor for pricing

4.6

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4.6

4.6

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[View full comparison](https://www.capterra.com/compare/134828-236278/TicketSource-vs-Beyonk)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133885-153637/Purplepass-Ticketing-vs-Showpass)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

vs

[Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (174)](https://www.capterra.com/p/171132/Fienta/reviews/)

£0one time

Price

€0.4/month

4.6

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/134828-171132/TicketSource-vs-Fienta)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

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Contact vendor for pricing

Price

$0.28one time

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-133885/Ticket-Tailor-vs-Purplepass-Ticketing)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

vs

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£0one time

Price

$0.28one time

4.6

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-134828/Ticket-Tailor-vs-TicketSource)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

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Contact vendor for pricing

Price

£0.99

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133885-162481/Purplepass-Ticketing-vs-Weezevent)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

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4.6

Ease of Use

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[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (174)](https://www.capterra.com/p/171132/Fienta/reviews/)

Contact vendor for pricing

Price

€0.4/month

4.7

Features

4.6

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/133885-171132/Purplepass-Ticketing-vs-Fienta)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

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