---
title: "Compare Purplepass vs Bizzabo 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Purplepass and Bizzabo based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/133885-135385/Purplepass-Ticketing-vs-Bizzabo"
page_type: "comparison"
language: "en"
---

# Purplepass vs Bizzabo Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PurplepassBizzabo2/4 selected

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.4 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

[## Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [304 reviews](#user-reviews)

Positive

298

Neutral

5

Negative

1

[## Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.4 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

Starting Price

$17999.00/year

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [171 reviews](#user-reviews)

Positive

148

Neutral

19

Negative

4

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,674 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Event Management

4.9

Barcode/Ticket Scanning

4.8

Data Import/Export

4.9

Customer Data Management

4.7

Attendee Management

4.6

69%Fit

Missing features

Feature ratings

Event Management

4.3

Barcode/Ticket Scanning

4.0

Data Import/Export

4.3

Customer Data Management

NA

Attendee Management

4.2

User satisfaction

User satisfaction

4.9

User reviews[304](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.4

User reviews[171](https://www.capterra.com/p/135385/Bizzabo/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$17999Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Education (K-12, colleges, universities), Theatres and PACs, Concerts, Fairs and Festivals, Nonprofits, Conferences, Conventions, Corporate Events, Sporting Events

Best for

Event management system designed for financial institutions, media brands, tech companies, and creative agencies.

## User reviews

Pros & cons

RR

Rob R.

It Chair

> "The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

VR

Verified Reviewer

Communications Specialist

> "My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

CS

Charlie S.

Executive Director

> "We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

BO

Breanne O.

Dance Department Director

> "One thing that has come up on the POS side is the inability to use apple pay."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

SR

Sumanth R.

Board Member

> "All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

KF

Kate F.

Executive Director

> "In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6767505)

ES

Eric S.

Executive Director

> "Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

SR

Sumanth R.

Board Member

> "At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

CC

Christine C.

Administrative Manager

> "We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

JH

Janice H.

Board Member and Box Office Manager

> "Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

CF

Cristina F.

Producer

> "I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

RR

Rob R.

It Chair

> "Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

JE

James E.

Planetarium Director

> "Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6864465)

CC

Christine C.

Administrative Manager

> "PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

ES

Eric S.

Executive Director

> "Payouts take longer than we’d prefer, which can be a challenge for a small company with tight cash flow."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

AM

Andrew M.

Box Office Manager

> "I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6769899)

AM

Amanda M.

Admin Specialist

> "Create your own seating maps" isn't the best and could use some updates"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6778104)

AM

Ashley M.

Tour Manager

> "The on location box office aspect runs smoothly thanks to the hardware provided such as hand scanners and point of sale system. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6590142)

JH

Janice H.

Board Member and Box Office Manager

> "Linking reserved seating and seating charts can be tricky, too. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

BR

Bradley R.

Co-Owner

> "As a small operation, PurplePass is simple enough for me to manage all the shows coming through while giving specific access and direct payouts to..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6771152)

VH

Vicki H.

Assistant to the Division of Fine Arts

> "We have some issues with the use of promo codes, but it could be user error more than a software issue."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6733648)

CS

Charlie S.

Executive Director

> "with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

SB

Shelly B.

Box Office Manager

> "The transaction reports are difficult for me to use because I struggle with excel ."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6770024)

BO

Breanne O.

Dance Department Director

> "The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CF

Cristina F.

Producer

> "I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account!"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

CC

Christine C.

Administrative Manager

> "The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

MS

Mario S.

Fiscal Supervisor

> "Sometimes the Business Office is not included and therefore cannot assist the organizer."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129)

RR

Rob R.

It Chair

> "Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

CF

Cristina F.

Producer

> "I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

SJ

Shehnaaz J.

Founder Creative Director

> "Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

CR

Chris R.

Treasurer

> "We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4390875)

JL

Jason L.

Programming Director

> "We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6849997)

Caroline M.

Audience Services Technician

> "As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4024844)

BO

Breanne O.

Dance Department Director

> "Building events is extremely easy and customizable to what I need."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CF

Cristina F.

Producer

> "Their "call center" couldn't find it AT ALL."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

PW

Patty W.

Director of Community Services

> "It makes customer service so much easier when you can search by name, event, phone number and email."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793017)

TM

Timothy M.

president

> "there is nothing i dont like that the team does not address or fix for me"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542)

TQ

Todd Q.

Assistant Professor of Theatre

> "The few times I did run into trouble, there was usually a quick solution to be found in the various help guides. When I did need to contact customer..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6781633)

TG

Tim G.

Promotor

> "The report for ticketing fees does not print out a usable report for taxes."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4949214)

CT

Cliff T.

Director of Theatre

> "The PurplePass people send out newsletters regularly to help their clients familiarize themselves with new possibilities that can improve sales."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6754488)

VR

Verified Reviewer

Owner

> "The only read downfall is the lack of communication between ordering and the tickets being shipped"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4344694)

Keri Jeanne B.

Director, Theatre and Operations

> "Ticketing is so easy and the Box Office platform has made out check in process so much more efficient."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7041216)

BF

Bernadette F.

Theatre Manager

> "Our customers sometimes find it a little cumbersome to purchase a ticket (but in all honesty it's because they are not really computer savvy)."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4003691)

KB

Karla B.

Personal trainer and coach

> "It was my first time using purple pass for my event and was overall satisfied with the process of setting up the link for ticket purchases."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7005383)

AR

Allissa R.

Owner

> "The ticketing page isn't as pretty as we present our brand online otherwise."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4318518)

CF

Colleen F.

Operations

> "Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108243)

BV

Ben V.

Box Office Manager

> "While the UI is functional it’s very unappealing and out of date but is currently being updated."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4562951)

John W.

Ticket Management

> "This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7106346)

BW

Britny W.

Administrative Assistant

> "Our rodeo committee had trouble with having all seating reserved seating."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4358565)

VR

Verified Reviewer

Communications Specialist

> "The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

TH

Trina H.

Events Coordinator

> "Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3510762)

SJ

Shehnaaz J.

Founder Creative Director

> "The scanners work smoothly and reliably, helping us keep lines moving and our guests happy."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

JA

Judy A.

Treasurer

> "The way I setup our Festival Pass was cumbersome."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

LM

Lizzy M.

Office Manager

> "I also enjoy that we can put tickets onto our website so users do not have to switch between websites."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6784727)

JA

Judy A.

Treasurer

> "It was more a lack of knowledge about the way it worked than the syst3em itself."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

SJ

Shehnaaz J.

Founder Creative Director

> "In terms of cost, Purplepass offers very reasonable service fees, which has been a major plus, especially for nonprofit or community-centered events..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

AM

Aaron M.

Producer

> "Could not have been easier."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "The versatility has allowed us to expand our usage beyond what we thought was possible."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

AM

Aaron M.

Producer

> "Could not have been easier."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920)

KC

Kathy C.

Admissions

> "The system processing security and value is perfect for our event. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039666)

MS

Mario S.

Fiscal Supervisor

> "Sometimes the Business Office is not included and therefore cannot assist the organizer."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129)

SR

Sumanth R.

Board Member

> "In addition, physical scanners and smartphone based scanners make it easy to checkin attendees on event day."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

TM

Timothy M.

president

> "there is nothing i dont like that the team does not address or fix for me"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542)

[View Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

JT

Jeremy T.

Senior Brand Manager

> "Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up,..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6880511)

VR

Verified Reviewer

Secretary

> "Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6871414)

TB

Tyler B.

Digital Designer

> "I like that email marketing and event web pages are seamlessly integrated."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6622067)

SM

Samantha M.

Sr. Global Events Manager

> "The lack of ability to have sponsors upload items and then when decline resubmit."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6610007)

SM

Samantha M.

Associate Director, Education and Learning

> "I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609729)

KS

Keria S.

Senior Manager, Events

> "We did experience a critical registration failure in July 2022 at our conference in Orlando when we couldn't get all..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___5079613)

SM

Samantha M.

Associate Director, Education and Learning

> "It was a very simple platform to use for registration and session scheduling."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609729)

EF

Emma F.

COO

> "turn around on getting fixes for programming bugs is very slow and sometimes not possible for some critical errors eg...."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6149552)

SB

Siddhartha B.

QA Analyst

> "It is easy to integrate with salesforce"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___7041689)

KG

Kayla G.

Manager of events

> "One thing i really struggle with is Bizzabo verse studios - they have too many offerings with too many names and its..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618607)

VR

Verified Reviewer

Event Manager

> "Our customers have been satisfied with our registration platform and app since moving to Bizzabo."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6874015)

GD

Gaby D.

Director of Global Events

> "The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6463698)

KF

Kelly F.

Manager

> "I was also able to easily see what sessions were available."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618118)

LG

Lisa G.

Marketing Coordinator

> "I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6374275)

JT

Jeremy T.

Senior Brand Manager

> "Bizzabo has been a great partner for events big and small."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6880511)

AG

Adan G.

MarkComm

> "It crashes when having other apps in your desktop ON."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6687021)

KS

Kirsty S.

Marketing Manager

> "So far as a beginner it has been an easy space to learn it, but I have a lot more to go."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609692)

MH

Matt H.

Marketing Operations Manager

> "Also, Bizzabo forms don't have contingency logic."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609829)

Stephanie J.

System Administrator

> "We saved a ton of time thanks to the platform's automated reminder emails for forthcoming events, and the ability to..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4718435)

KC

Kennedy C.

Conference Program Coordinator

> "lack of tracking capability"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609772)

Kentall S.

Sales And Marketing Associate

> "It provides a powerful suite of features that enable users to easily create, market, and manage events from start to..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4750237)

LW

Leo W.

Director of Operations

> "Ticketing is quite restrictive, not giving too much flexibility for ticket add-ons, and promo codes are quite rigid as..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6137320)

KG

Kayla G.

Manager of events

> "The back end UI is easy to use and understand"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618607)

JC

Javier C.

Webmaster

> "Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6481985)

LD

Luke D.

Marketing Manager

> "This feature helps in promoting the event, providing relevant information to attendees, and showcasing event highlights."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4840851)

KS

Kristine S.

Events and Special Projects Manager

> "The webinar / "Zoom" platform Bizzabo launched had many technical glitches initially, leaving us not to trust this..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6145294)

LG

Lisa G.

Marketing Coordinator

> "I am on our events team and we have had such an elevated check in process since we switched to Bizzabo at the very start..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6374275)

VR

Vittoria R.

Global Events

> "Set criteria and re-checked and it doesn’t run correctly it is pulling canceled registrations even though I set the..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

VR

Verified Reviewer

Event Manager

> "We have used it for 3-4 years now, and it has been a great process."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6874015)

JC

Javier C.

Webmaster

> "The downside of so many features is that it takes some time to get accustomed to the platform’s functionalities."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6481985)

VR

Verified Reviewer

Marketing manager

> "Easy to use"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6876892)

JF

Jade F.

CEO

> "In the first 1.5 years, we experienced many software and hardware failures that severely impacted our business."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6133750)

VR

Verified Reviewer

Event Manager

> "The team is great and responsive."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6874015)

KB

Keith B.

Director

> "The 20 min post session end cut off is sometime problematic."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6140552)

ML

Marci L.

Senior Product Manager

> "Overall, it was really useful for our conference!"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6627853)

Kentall S.

Sales And Marketing Associate

> "Bizzabo’s customer support could be improved as the responses can be slow at times and there have been reports of..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4750237)

MV

Maria V.

Digital Marketing

> "Support team is very responsive"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609724)

WE

Walter E.

Marketing Programs Specialist

> "There are some processes which are more difficult than they need to be."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6220483)

MH

Maria H.

Business Development Assistant

> "Easy to Work and Manage site, good visual appearance"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618144)

KM

Kristine M.

Event and digital marketing specialist

> "I found the integrated streaming options in Bizzabo to be quite limited, requiring me to use external solutions."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

DJ

Daniel J.

Founder

> "It is an easy to use platform, we use for our website and registration links for all events."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___5088789)

VR

Vittoria R.

Global Events

> "Can’t save contact fields in a report to rerun the same report. "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

JB

Jeremy B.

Senior Software Engineer

> "As a developer, the mobile app integration was huge as there were fewer hiccups during our annual event due to..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4866054)

VR

Vittoria R.

Global Events

> "Have to re-run and re-create the lists every timeDynamic lists do not work."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

EF

Emma F.

COO

> "easy to use and set up from marketing, to registration to event communication and information."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6149552)

KM

Kristine M.

Event and digital marketing specialist

> "Furthermore, the mobile app had some bugs that hindered its efficient use."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

JC

Javier C.

Webmaster

> "Bizzabo is packed with a wide range of options and features."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6481985)

KM

Kristine M.

Event and digital marketing specialist

> "As a result, it was challenging to gather all the event metrics in one place."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

CH

Casey H.

Global Head of Events

> "I like that I am not limited by log-ins which help my team to be able to all be in the platform and others within our..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4840835)

DF

Dora F.

Events and Experiences Specialist

> "Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3258515)

EM

Elizabeth M.

Principal Brand Manager

> "Excellent customer service, experienced onsite support for major events."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6227126)

VR

Vittoria R.

Global Events

> "Support did not seem very versed in functionality of the site and why unexpected behavior was happening. "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

SG

Shirli G.

Director of Corporate Events

> "This is my 5th year using Bizzabo and I am constantly approached by the competitors, but I can plan my budget around the..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850106)

MB

Mike B.

Senior Producer

> "The email campaign service has too strict of security."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4177826)

RM

Rachel M.

Production Manager, Physical Events

> "It's easy to register and view/manage registrations."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6140550)

VR

Vittoria R.

Global Events

> "Modules and blocks weren’t very customizable."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

MB

Maggie B.

Content Writer

> "The entire platform is very easy to use, and if there's something our team isn't sure about, the Bizzabo team quickly..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___5064184)

VR

Vittoria R.

Global Events

> "Support was extremely slow and it would take a few days to get answers to issues & questions. "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

NM

Nathan M.

Product Marketing Manager

> "The interface is clean and organized."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___5065804)

KW

Kaylee W.

Marketing Operations

> "Not so user friendly, bit confusing and not so straight forward especially when it comes to exporting the registration..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4869322)

VR

Verified Reviewer

DEI Specialist

> "We wanted a solution to help us register our 1500+ employees, seamlessly capturing all the information we needed ahead..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3801161)

AR

Ashley R.

Senior Manager, Strategic Events & Field Marketing

> "Most conferences have these sorts of ticket options and bizzabo has terrible workarounds."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3566332)

MB

Mike B.

Senior Producer

> "Our attendees had minimal to no issues logging into the Bizzabo Platform which was different from other virtual..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4177826)

EM

Emily M.

Communications Manager

> "Bizzabo has crashed every single time we've held a large (2k+ attendees) event."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3780250)

SG

Shirli G.

Director of Corporate Events

> "As a corporate event planner, I find this platform easy to use, has beautiful design options I can work around to make..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850106)

KV

Kaitlyn V.

Partner

> "It was time consuming and frustrating."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4321080)

VR

Verified Reviewer

Senior Events Producer

> "Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3793078)

KG

Kimberly G.

Sr. Event Specialist

> "Our attendees were frustrated about how the agenda shows up on mobile + web."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3592018)

MB

Mike B.

Senior Producer

> "The interface is user friendly and allows for a custom look with our client's brand."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4177826)

VR

Verified Reviewer

Growth Marketing Lead

> "The UI looks a bit outdated and sometimes it takes time to get used to it. Plus their pricing is really expensive."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___2879712)

CC

Christie C.

Digital Events Manager

> "End result, our virtual events look amazing and our attendees are really impressed with the software and feel of the..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4856026)

KG

Kimberly G.

Sr. Event Specialist

> "I think the user experience is lacking."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3592018)

SC

Shirleen C.

Executive Business Partner

> "Features are great for our needs."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6392665)

LG

Lisa G.

Marketing Coordinator

> "I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6374275)

CH

Casey H.

Global Head of Events

> "The price for the product also allows us to use globally without worrying about going over on usage."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4840835)

KM

Kristine M.

Event and digital marketing specialist

> "I found the integrated streaming options in Bizzabo to be quite limited, requiring me to use external solutions."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

Stephanie J.

System Administrator

> "The fact that it's simple to use and can be tailored to your needs means that your website won't seem like every other..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4718435)

KG

Kimberly G.

Sr. Event Specialist

> "I think the user experience is lacking."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3592018)

CC

Christie C.

Digital Events Manager

> "We use Bizzabo for events that are looking for just a little more pizazz! "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4856026)

KC

Kennedy C.

Conference Program Coordinator

> "lack of tracking capability"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609772)

NM

Nathan M.

Product Marketing Manager

> "The interface is clean and organized."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___5065804)

JF

Jade F.

CEO

> "In the first 1.5 years, we experienced many software and hardware failures that severely impacted our business."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6133750)

MB

Mike B.

Senior Producer

> "The interface is user friendly and allows for a custom look with our client's brand."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4177826)

VR

Vittoria R.

Global Events

> "Support did not seem very versed in functionality of the site and why unexpected behavior was happening. "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

[View Reviews](https://www.capterra.com/p/135385/Bizzabo/reviews/)

## User interface

4.87 (304)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)

4.37 (171)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI Text Generation

120

Important

Purplepass

Top features

38/50

-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Artist Management
-   Attendance Management
-   Attendance Tracking
-   Attendee Management
-   Attendee Profiles
-   Attendee Segmentation
-   Autonomous Task Execution
-   Badge Management
-   Badge Printing
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Registration
-   Commenting/Notes
-   Communication Management
-   Confirmations/Reminders
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   CRM
-   Cross Selling Functionality
-   Cross-system Integration
-   Customer Data Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Automation
-   Email customization
-   Email Marketing
-   Email Reminders
-   Employee Management
-   Engagement Tracking
-   Event Calendar
-   Event Creation
-   Event Management

[See all features](https://www.capterra.com/p/133885/Purplepass-Ticketing/#features)

Bizzabo

34/50

-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Artist Management
-   Attendance Management
-   Attendance Tracking
-   Attendee Management
-   Attendee Profiles
-   Attendee Segmentation
-   Autonomous Task Execution
-   Badge Management
-   Badge Printing
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Class Registration
-   Commenting/Notes
-   Communication Management
-   Confirmations/Reminders
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   CRM
-   Cross Selling Functionality
-   Cross-system Integration
-   Customer Data Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Automation
-   Email customization
-   Email Marketing
-   Email Reminders
-   Employee Management
-   Engagement Tracking
-   Event Calendar
-   Event Creation
-   Event Management

[See all features](https://www.capterra.com/p/135385/Bizzabo/#features)

### Recognition

Purplepass is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Event Check In Software (2026) 

Best Value Event Check In Software (2024) 

Best Value Event Check In Software (2023) 

No recognitions have been awarded to Bizzabo

### Deployment & support

Purplepass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bizzabo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Purplepass

-   By Purplepass
-   Located in United States
-   Founded in 1998

Bizzabo

-   By Bizzabo
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

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[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

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[View full comparison](https://www.capterra.com/compare/135385-149712/Bizzabo-vs-Whova)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

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Contact vendor for pricing

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4.8

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4.6

[View full comparison](https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

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[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

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Contact vendor for pricing

Price

€0.4/month

4.7

Features

4.6

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/133885-171132/Purplepass-Ticketing-vs-Fienta)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

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₹15one time

4.1

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4.5

4.3

Ease of Use

4.7

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[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

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4.6

4.8

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[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

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[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

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