# Compare Purplepass vs Bizzabo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Purplepass and Bizzabo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133885-135385/Purplepass-Ticketing-vs-Bizzabo

---

# Purplepass vs Bizzabo Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PurplepassBizzabo2/4 selected

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.4 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

[## Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [304 reviews](#user-reviews)

Positive

298

Neutral

5

Negative

1

[## Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.4 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

Starting Price

$17999.00/year

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [171 reviews](#user-reviews)

Positive

148

Neutral

19

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 4,312 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Ticket Reservations

4.8

Registration Management

4.8

Mobile Access

5.0

Event Management

4.9

Sales Reports

4.7

70%Fit

Not enough reviews

Feature ratings

Ticket Reservations

4.7

Registration Management

4.3

Mobile Access

4.1

Event Management

4.3

Sales Reports

\--

User satisfaction

User satisfaction

4.9

User reviews[304](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.4

User reviews[171](https://www.capterra.com/p/135385/Bizzabo/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$17999Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Education (K-12, colleges, universities), Theatres and PACs, Concerts, Fairs and Festivals, Nonprofits, Conferences, Conventions, Corporate Events, Sporting Events

Best for

Event management system designed for financial institutions, media brands, tech companies, and creative agencies.

## User reviews

Pros & cons

RR

Rob R.

It Chair

> "The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

VR

Verified Reviewer

Communications Specialist

> "My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

ES

Eric S.

Executive Director

> "Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process were..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CF

Cristina F.

Producer

> "I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

CC

Christine C.

Administrative Manager

> "We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

BO

Breanne O.

Dance Department Director

> "One thing that has come up on the POS side is the inability to use apple pay."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

JH

Janice H.

Board Member and Box Office Manager

> "Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

CC

Christine C.

Administrative Manager

> "PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card fees..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

JE

James E.

Planetarium Director

> "Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6864465)

CC

Christine C.

Administrative Manager

> "The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

ES

Eric S.

Executive Director

> "Payouts take longer than we’d prefer, which can be a challenge for a small company with tight cash flow."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CS

Charlie S.

Executive Director

> "We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

JH

Janice H.

Board Member and Box Office Manager

> "Linking reserved seating and seating charts can be tricky, too. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

SR

Sumanth R.

Board Member

> "All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

KF

Kate F.

Executive Director

> "In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after four..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6767505)

RR

Rob R.

It Chair

> "Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

SR

Sumanth R.

Board Member

> "At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

AM

Andrew M.

Box Office Manager

> "I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6769899)

CF

Cristina F.

Producer

> "I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account!"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

AM

Ashley M.

Tour Manager

> "The on location box office aspect runs smoothly thanks to the hardware provided such as hand scanners and point of sale system. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6590142)

AM

Amanda M.

Admin Specialist

> "Create your own seating maps" isn't the best and could use some updates"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6778104)

BR

Bradley R.

Co-Owner

> "As a small operation, PurplePass is simple enough for me to manage all the shows coming through while giving specific access and direct payouts to our..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6771152)

VH

Vicki H.

Assistant to the Division of Fine Arts

> "We have some issues with the use of promo codes, but it could be user error more than a software issue."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6733648)

CS

Charlie S.

Executive Director

> "with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

SB

Shelly B.

Box Office Manager

> "The transaction reports are difficult for me to use because I struggle with excel ."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6770024)

JL

Jason L.

Programming Director

> "We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6849997)

CF

Cristina F.

Producer

> "I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

BO

Breanne O.

Dance Department Director

> "The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CF

Cristina F.

Producer

> "Their "call center" couldn't find it AT ALL."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

KB

Karla B.

Personal trainer and coach

> "It was my first time using purple pass for my event and was overall satisfied with the process of setting up the link for ticket purchases."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7005383)

TG

Tim G.

Promotor

> "The report for ticketing fees does not print out a usable report for taxes."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4949214)

CF

Colleen F.

Operations

> "Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108243)

MS

Mario S.

Fiscal Supervisor

> "Sometimes the Business Office is not included and therefore cannot assist the organizer."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129)

John W.

Ticket Management

> "This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7106346)

CR

Chris R.

Treasurer

> "We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4390875)

VR

Verified Reviewer

Communications Specialist

> "The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

Caroline M.

Audience Services Technician

> "As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4024844)

RR

Rob R.

It Chair

> "Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

TM

Timothy M.

president

> "there is nothing i dont like that the team does not address or fix for me"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "The versatility has allowed us to expand our usage beyond what we thought was possible."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

VR

Verified Reviewer

Owner

> "The only read downfall is the lack of communication between ordering and the tickets being shipped"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4344694)

CB

Calysta B.

Marketing Manager

> "I like how fast their customer service is. If I have any problem at all, I email my rep and he gets back to me within the day."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6838412)

BF

Bernadette F.

Theatre Manager

> "Our customers sometimes find it a little cumbersome to purchase a ticket (but in all honesty it's because they are not really computer savvy)."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4003691)

ES

Eric S.

Executive Director

> "As a new theatre company, we needed a ticketing platform that was reliable, user-friendly, and didn’t require a steep learning curve."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

AR

Allissa R.

Owner

> "The ticketing page isn't as pretty as we present our brand online otherwise."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4318518)

SJ

Shehnaaz J.

Founder Creative Director

> "Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

BV

Ben V.

Box Office Manager

> "While the UI is functional it’s very unappealing and out of date but is currently being updated."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4562951)

LR

Lavanya R.

Operations

> "Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

BW

Britny W.

Administrative Assistant

> "Our rodeo committee had trouble with having all seating reserved seating."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4358565)

LR

Lavanya R.

Operations

> "It has good customization capabilities."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

TH

Trina H.

Events Coordinator

> "Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3510762)

NH

Natasha H.

Digital Media Coordinator

> "It was also very easy to integrate into our website and share across our social channels."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108550)

JA

Judy A.

Treasurer

> "The way I setup our Festival Pass was cumbersome."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

KG

Kathie G.

Academic Administrative Assistant

> "He is quick to respond, efficient in his resolutions, and always helps with a friendly professionalism that makes working with PurplePass effortless. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6880385)

JA

Judy A.

Treasurer

> "It was more a lack of knowledge about the way it worked than the syst3em itself."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

BO

Breanne O.

Dance Department Director

> "Building events is extremely easy and customizable to what I need."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

AM

Aaron M.

Producer

> "Could not have been easier."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920)

[View Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

JT

Jeremy T.

Senior Brand Manager

> "Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up, and..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6880511)

VR

Verified Reviewer

Secretary

> "Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6871414)

VR

Verified Reviewer

Event Manager

> "Our customers have been satisfied with our registration platform and app since moving to Bizzabo."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6874015)

GD

Gaby D.

Director of Global Events

> "The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6463698)

TB

Tyler B.

Digital Designer

> "I like that email marketing and event web pages are seamlessly integrated."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6622067)

LG

Lisa G.

Marketing Coordinator

> "I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6374275)

LD

Luke D.

Marketing Manager

> "This feature helps in promoting the event, providing relevant information to attendees, and showcasing event highlights."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4840851)

JC

Javier C.

Webmaster

> "Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6481985)

SM

Samantha M.

Associate Director, Education and Learning

> "I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609729)

VR

Vittoria R.

Global Events

> "Set criteria and re-checked and it doesn’t run correctly it is pulling canceled registrations even though I set the..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

JT

Jeremy T.

Senior Brand Manager

> "Bizzabo has been a great partner for events big and small."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6880511)

SM

Samantha M.

Sr. Global Events Manager

> "The lack of ability to have sponsors upload items and then when decline resubmit."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6610007)

SM

Samantha M.

Associate Director, Education and Learning

> "It was a very simple platform to use for registration and session scheduling."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609729)

KS

Keria S.

Senior Manager, Events

> "We did experience a critical registration failure in July 2022 at our conference in Orlando when we couldn't get all..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___5079613)

LG

Lisa G.

Marketing Coordinator

> "I am on our events team and we have had such an elevated check in process since we switched to Bizzabo at the very start..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6374275)

EF

Emma F.

COO

> "turn around on getting fixes for programming bugs is very slow and sometimes not possible for some critical errors eg. if..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6149552)

SB

Siddhartha B.

QA Analyst

> "It is easy to integrate with salesforce"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___7041689)

KG

Kayla G.

Manager of events

> "One thing i really struggle with is Bizzabo verse studios - they have too many offerings with too many names and its..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618607)

JB

Jeremy B.

Senior Software Engineer

> "As a developer, the mobile app integration was huge as there were fewer hiccups during our annual event due to everything..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4866054)

JC

Javier C.

Webmaster

> "The downside of so many features is that it takes some time to get accustomed to the platform’s functionalities."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6481985)

JC

Javier C.

Webmaster

> "Bizzabo is packed with a wide range of options and features."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6481985)

AG

Adan G.

MarkComm

> "It crashes when having other apps in your desktop ON."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6687021)

KF

Kelly F.

Manager

> "I was also able to easily see what sessions were available."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618118)

MH

Matt H.

Marketing Operations Manager

> "Also, Bizzabo forms don't have contingency logic."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609829)

CH

Casey H.

Global Head of Events

> "I like that I am not limited by log-ins which help my team to be able to all be in the platform and others within our..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4840835)

KC

Kennedy C.

Conference Program Coordinator

> "lack of tracking capability"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609772)

SG

Shirli G.

Director of Corporate Events

> "This is my 5th year using Bizzabo and I am constantly approached by the competitors, but I can plan my budget around the..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850106)

LW

Leo W.

Director of Operations

> "Ticketing is quite restrictive, not giving too much flexibility for ticket add-ons, and promo codes are quite rigid as..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6137320)

VR

Verified Reviewer

DEI Specialist

> "We wanted a solution to help us register our 1500+ employees, seamlessly capturing all the information we needed ahead of..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3801161)

KM

Kristine M.

Event and digital marketing specialist

> "I found the integrated streaming options in Bizzabo to be quite limited, requiring me to use external solutions."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

KS

Kirsty S.

Marketing Manager

> "So far as a beginner it has been an easy space to learn it, but I have a lot more to go."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609692)

KS

Kristine S.

Events and Special Projects Manager

> "The webinar / "Zoom" platform Bizzabo launched had many technical glitches initially, leaving us not to trust this..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6145294)

VR

Verified Reviewer

Event Manager

> "We have used it for 3-4 years now, and it has been a great process."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6874015)

VR

Vittoria R.

Global Events

> "Can’t save contact fields in a report to rerun the same report. "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

VR

Verified Reviewer

Marketing manager

> "Easy to use"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6876892)

VR

Vittoria R.

Global Events

> "Have to re-run and re-create the lists every timeDynamic lists do not work."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

VR

Verified Reviewer

Event Manager

> "The team is great and responsive."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6874015)

KM

Kristine M.

Event and digital marketing specialist

> "Furthermore, the mobile app had some bugs that hindered its efficient use."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

Stephanie J.

System Administrator

> "We saved a ton of time thanks to the platform's automated reminder emails for forthcoming events, and the ability to..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4718435)

KM

Kristine M.

Event and digital marketing specialist

> "As a result, it was challenging to gather all the event metrics in one place."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

Kentall S.

Sales And Marketing Associate

> "It provides a powerful suite of features that enable users to easily create, market, and manage events from start to..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4750237)

JF

Jade F.

CEO

> "In the first 1.5 years, we experienced many software and hardware failures that severely impacted our business."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6133750)

SG

Shirli G.

Director of Corporate Events

> "As a corporate event planner, I find this platform easy to use, has beautiful design options I can work around to make my..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850106)

KB

Keith B.

Director

> "The 20 min post session end cut off is sometime problematic."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6140552)

KG

Kayla G.

Manager of events

> "The back end UI is easy to use and understand"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618607)

VR

Vittoria R.

Global Events

> "Support did not seem very versed in functionality of the site and why unexpected behavior was happening. "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

VR

Verified Reviewer

Senior Events Producer

> "Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3793078)

VR

Vittoria R.

Global Events

> "Modules and blocks weren’t very customizable."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

CC

Christie C.

Digital Events Manager

> "End result, our virtual events look amazing and our attendees are really impressed with the software and feel of the..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4856026)

VR

Vittoria R.

Global Events

> "Support was extremely slow and it would take a few days to get answers to issues & questions. "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4850015)

SC

Shirleen C.

Executive Business Partner

> "Features are great for our needs."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6392665)

KW

Kaylee W.

Marketing Operations

> "Not so user friendly, bit confusing and not so straight forward especially when it comes to exporting the registration..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4869322)

CH

Casey H.

Global Head of Events

> "The price for the product also allows us to use globally without worrying about going over on usage."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4840835)

Kentall S.

Sales And Marketing Associate

> "Bizzabo’s customer support could be improved as the responses can be slow at times and there have been reports of..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4750237)

CC

Christie C.

Digital Events Manager

> "We use Bizzabo for events that are looking for just a little more pizazz! "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4856026)

WE

Walter E.

Marketing Programs Specialist

> "There are some processes which are more difficult than they need to be."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6220483)

KM

Kristine M.

Event and digital marketing specialist

> "Bizzabo truly excels in providing a smooth and efficient event management experience."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4867453)

AR

Ashley R.

Senior Manager, Strategic Events & Field Marketing

> "Most conferences have these sorts of ticket options and bizzabo has terrible workarounds."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3566332)

JB

Jeremy B.

Senior Software Engineer

> "We've had issues in the past with our bespoke system and competitors but this year seemed incredibly smooth in comparison."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4866054)

EM

Emily M.

Communications Manager

> "Bizzabo has crashed every single time we've held a large (2k+ attendees) event."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3780250)

SC

Shirleen C.

Executive Business Partner

> "Very friendly user experience and easy to navigate website."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6392665)

DF

Dora F.

Events and Experiences Specialist

> "Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our branded..."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3258515)

ML

Marci L.

Senior Product Manager

> "Overall, it was really useful for our conference!"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6627853)

KG

Kimberly G.

Sr. Event Specialist

> "Our attendees were frustrated about how the agenda shows up on mobile + web."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3592018)

MV

Maria V.

Digital Marketing

> "Support team is very responsive"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6609724)

MB

Mike B.

Senior Producer

> "The email campaign service has too strict of security."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4177826)

MH

Maria H.

Business Development Assistant

> "Easy to Work and Manage site, good visual appearance"

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___6618144)

VR

Verified Reviewer

Growth Marketing Lead

> "The UI looks a bit outdated and sometimes it takes time to get used to it. Plus their pricing is really expensive."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___2879712)

DJ

Daniel J.

Founder

> "It is an easy to use platform, we use for our website and registration links for all events."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___5088789)

KV

Kaitlyn V.

Partner

> "It was time consuming and frustrating."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4321080)

CC

Christie C.

Digital Events Manager

> "Bizzabo's ease of use and ability to customize and brand our events is top notch! "

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___4856026)

KG

Kimberly G.

Sr. Event Specialist

> "I think the user experience is lacking."

[See full review](https://www.capterra.com/p/135385/Bizzabo/#Capterra___3592018)

[View Reviews](https://www.capterra.com/p/135385/Bizzabo/reviews/)

## User interface

4.87 (304)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)

4.37 (171)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Purplepass

Top features

43/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133885/Purplepass-Ticketing/#features)

Bizzabo

31/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/135385/Bizzabo/#features)

### Recognition

Purplepass is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value TicketingSoftware (2026) 

Best Value TicketingSoftware (2023) 

Bizzabo is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Purplepass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bizzabo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Purplepass

-   By Purplepass
-   Located in United States
-   Founded in 1998

Bizzabo

-   By Bizzabo
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

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4.7

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4.5

4.8

Ease of Use

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[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

vs

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$17999/year

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Contact vendor for pricing

4.1

Features

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4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-135385/Eventbrite-vs-Bizzabo)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Contact vendor for pricing

Price

£0one time

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

vs

[Whova](https://www.capterra.com/p/149712/Whova/)[4.79 (2,446)](https://www.capterra.com/p/149712/Whova/reviews/)

$17999/year

Price

Contact vendor for pricing

4.1

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135385-149712/Bizzabo-vs-Whova)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133885-236278/Purplepass-Ticketing-vs-Beyonk)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

vs

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

$17999/year

Price

Contact vendor for pricing

4.1

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/26318-135385/Cvent-Event-Management-vs-Bizzabo)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133885-153637/Purplepass-Ticketing-vs-Showpass)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

vs

[EventCreate](https://www.capterra.com/p/147664/EventCreate/)[4.90 (783)](https://www.capterra.com/p/147664/EventCreate/reviews/)

$17999/year

Price

$39/month

4.1

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/135385-147664/Bizzabo-vs-EventCreate)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Contact vendor for pricing

Price

$0.28one time

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-133885/Ticket-Tailor-vs-Purplepass-Ticketing)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

vs

[vFairs](https://www.capterra.com/p/149104/vFairs/)[4.78 (627)](https://www.capterra.com/p/149104/vFairs/reviews/)

$17999/year

Price

Contact vendor for pricing

4.1

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135385-149104/Bizzabo-vs-vFairs)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Weezevent](https://www.capterra.com/p/162481/Weezevent/)[4.72 (105)](https://www.capterra.com/p/162481/Weezevent/reviews/)

Contact vendor for pricing

Price

£0.99

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133885-162481/Purplepass-Ticketing-vs-Weezevent)

[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[4.37 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/)

vs

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$17999/year

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4.1

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4.3

4.3

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