Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
|| Education (High schools, colleges, universities) || Theatres & PACs || Concerts || Fairs & Festivals || Non-profits || Conventions || Conferences || and more...
International associations and organizations of all sizes managing multi-day business events, including conferences, workshops, and activities.
Purple Pass was even on-site day of the event and the representative were very professional, helpful and friendly. Successful Event; extremely pleased with Purple Pass and their team.
Perhaps this is due to our website software - WIX- but that was slightly annoying for our users.
I liked how it was easy to upload photos/videos and and a description to your event page. They also had great customization features that you can do with your event.
I really don't have any complaints or unhappiness with Purple Pass. We have used other providers in the past, but are unlikely to change.
Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.
I found the "promoter site" portion of the software to be very convoluted and confusing. It's not at all easy or intuitive to try to follow or to find things.
The customer service is outstanding on all three levels: 1 As the administrator, I have great access to support and both questions and issues are handled quickly.
Purple Pass Techs were there to solve problems. None of which were caused by their hardware or software setup.
A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great.
The lack of full control over parts of the CMS is sometime as problem.
The team is super responsive and passionate about positively and meaningfully impacting the event planning and management space. This is especially true from the non-profit lens.
We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged.
I love how great their customer service has been. Sensitive content hidden] always respond right away and are super friendly with their assistance.
I miss the feature to individualize the event overview more as we need it.
What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort.
Language barrier at times, quite complex if you have a bigger event and want to use more features.
Prioritize real-user-identified key features according to your needs to find your best fit.
Purplepass Ticketing
Top Featuresidloom
Purplepass Ticketing
idloom
--
Products similar to those you're currently comparing: