# Compare Purplepass vs Showpass 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Purplepass and Showpass based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133885-153637/Purplepass-Ticketing-vs-Showpass

---

# Purplepass vs Showpass Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PurplepassShowpass2/4 selected

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

[## Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [304 reviews](#user-reviews)

Positive

298

Neutral

5

Negative

1

[## Showpass](https://www.capterra.com/p/153637/Showpass/)[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [406 reviews](#user-reviews)

Positive

396

Neutral

9

Negative

1

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,312 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Ticket Reservations

4.8

Registration Management

4.8

Mobile Access

5.0

Event Management

4.9

Sales Reports

4.7

81%Fit

Feature ratings

Ticket Reservations

4.6

Registration Management

4.6

Mobile Access

4.6

Event Management

4.6

Sales Reports

4.4

User satisfaction

User satisfaction

4.9

User reviews[304](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.7

User reviews[406](https://www.capterra.com/p/153637/Showpass/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Education (K-12, colleges, universities), Theatres and PACs, Concerts, Fairs and Festivals, Nonprofits, Conferences, Conventions, Corporate Events, Sporting Events

Best for

Showpass creates solutions for complex events, large organizations, and high-volume attractions, addressing diverse ticketing challenges through advanced technology and strategic partnerships.

## User reviews

Pros & cons

RR

Rob R.

It Chair

> "The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

VR

Verified Reviewer

Communications Specialist

> "My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

ES

Eric S.

Executive Director

> "Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process were..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CF

Cristina F.

Producer

> "I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

CC

Christine C.

Administrative Manager

> "We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

BO

Breanne O.

Dance Department Director

> "One thing that has come up on the POS side is the inability to use apple pay."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

JH

Janice H.

Board Member and Box Office Manager

> "Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

CC

Christine C.

Administrative Manager

> "PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card fees..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

JE

James E.

Planetarium Director

> "Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6864465)

CC

Christine C.

Administrative Manager

> "The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

ES

Eric S.

Executive Director

> "Payouts take longer than we’d prefer, which can be a challenge for a small company with tight cash flow."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

CS

Charlie S.

Executive Director

> "We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

JH

Janice H.

Board Member and Box Office Manager

> "Linking reserved seating and seating charts can be tricky, too. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

SR

Sumanth R.

Board Member

> "All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

KF

Kate F.

Executive Director

> "In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after four..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6767505)

RR

Rob R.

It Chair

> "Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

SR

Sumanth R.

Board Member

> "At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

AM

Andrew M.

Box Office Manager

> "I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6769899)

CF

Cristina F.

Producer

> "I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account!"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

AM

Ashley M.

Tour Manager

> "The on location box office aspect runs smoothly thanks to the hardware provided such as hand scanners and point of sale system. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6590142)

AM

Amanda M.

Admin Specialist

> "Create your own seating maps" isn't the best and could use some updates"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6778104)

BR

Bradley R.

Co-Owner

> "As a small operation, PurplePass is simple enough for me to manage all the shows coming through while giving specific access and direct payouts to our..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6771152)

VH

Vicki H.

Assistant to the Division of Fine Arts

> "We have some issues with the use of promo codes, but it could be user error more than a software issue."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6733648)

CS

Charlie S.

Executive Director

> "with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

SB

Shelly B.

Box Office Manager

> "The transaction reports are difficult for me to use because I struggle with excel ."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6770024)

JL

Jason L.

Programming Director

> "We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6849997)

CF

Cristina F.

Producer

> "I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

BO

Breanne O.

Dance Department Director

> "The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CF

Cristina F.

Producer

> "Their "call center" couldn't find it AT ALL."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

KB

Karla B.

Personal trainer and coach

> "It was my first time using purple pass for my event and was overall satisfied with the process of setting up the link for ticket purchases."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7005383)

TG

Tim G.

Promotor

> "The report for ticketing fees does not print out a usable report for taxes."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4949214)

CF

Colleen F.

Operations

> "Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108243)

MS

Mario S.

Fiscal Supervisor

> "Sometimes the Business Office is not included and therefore cannot assist the organizer."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129)

John W.

Ticket Management

> "This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7106346)

CR

Chris R.

Treasurer

> "We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4390875)

VR

Verified Reviewer

Communications Specialist

> "The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

Caroline M.

Audience Services Technician

> "As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4024844)

RR

Rob R.

It Chair

> "Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

TM

Timothy M.

president

> "there is nothing i dont like that the team does not address or fix for me"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "The versatility has allowed us to expand our usage beyond what we thought was possible."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

VR

Verified Reviewer

Owner

> "The only read downfall is the lack of communication between ordering and the tickets being shipped"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4344694)

CB

Calysta B.

Marketing Manager

> "I like how fast their customer service is. If I have any problem at all, I email my rep and he gets back to me within the day."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6838412)

BF

Bernadette F.

Theatre Manager

> "Our customers sometimes find it a little cumbersome to purchase a ticket (but in all honesty it's because they are not really computer savvy)."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4003691)

ES

Eric S.

Executive Director

> "As a new theatre company, we needed a ticketing platform that was reliable, user-friendly, and didn’t require a steep learning curve."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

AR

Allissa R.

Owner

> "The ticketing page isn't as pretty as we present our brand online otherwise."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4318518)

SJ

Shehnaaz J.

Founder Creative Director

> "Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

BV

Ben V.

Box Office Manager

> "While the UI is functional it’s very unappealing and out of date but is currently being updated."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4562951)

LR

Lavanya R.

Operations

> "Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

BW

Britny W.

Administrative Assistant

> "Our rodeo committee had trouble with having all seating reserved seating."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4358565)

LR

Lavanya R.

Operations

> "It has good customization capabilities."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

TH

Trina H.

Events Coordinator

> "Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3510762)

NH

Natasha H.

Digital Media Coordinator

> "It was also very easy to integrate into our website and share across our social channels."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108550)

JA

Judy A.

Treasurer

> "The way I setup our Festival Pass was cumbersome."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

KG

Kathie G.

Academic Administrative Assistant

> "He is quick to respond, efficient in his resolutions, and always helps with a friendly professionalism that makes working with PurplePass effortless. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6880385)

JA

Judy A.

Treasurer

> "It was more a lack of knowledge about the way it worked than the syst3em itself."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

BO

Breanne O.

Dance Department Director

> "Building events is extremely easy and customizable to what I need."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

AM

Aaron M.

Producer

> "Could not have been easier."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920)

[View Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

JM

Jessica M.

Marketing Manager

> "I liked that it was integrated with the event website I was on, and that I was able to save my..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6466184)

LK

Landon K.

Communications Associate

> "It was almost impossible to transfer event registration to other guests because there was no way..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029166)

JW

Jon W.

VP of Business Development

> "The looking glass through which they see the venue, festival, and direct-to-artist ticketing..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6603372)

OV

Oscar V.

Software Support Specialist

> "all the extra ads i get when purchasing a ticket"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6620121)

JW

Jon W.

VP of Business Development

> "With Showpass's industry leading technology and service, we feel that we can trust ShowPass not..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6603372)

SB

Samantha B.

Administrative Support

> "I am unable to make a donation with the company that I want"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6603446)

RBV

Robert Bob V.

President and CEO

> "Bob was able to explain the product to the rest of the team and once they were trained, it has..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6027883)

AP

Ashlee P.

Owner

> "It can be a bit pricey if you have to build more then one event within the event to manage..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6027684)

EL

Emily L.

Sr. Marketing and Events Coordinator

> "Additionally, they have been able to innovate and build new features that have greatly improved..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6626559)

MV

Monica V.

Manager

> "I haven’t encountered any areas of opportunity with this company."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6627026)

ST

Sara T.

General Manager

> "E-tickets were great for tracking ticket sales and scanning tickets at the event was super easy..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029147)

MJ

Michele J.

Social media and marketing

> "Some customers were unable to purchase tickets with their credit cards."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6079618)

JW

Jon W.

VP of Business Development

> "Showpass is a technology first company who values relationships and new ideas."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6603372)

SC

Stephen C.

Pilot

> "Not used by enough vendors!"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6618646)

YB

Yesha B.

Customer Experience

> "Very easy to purchase tickets and access event details on the phone."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6620560)

JO

Jan O.

Manager

> "Like most organizations I do not like the fees, but it is the credit card fees that are the most..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6039518)

MM

Mary M.

Psychic MEDIUM

> "I can create freely my events designs to make the unique to each event."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029369)

MK

Marla K.

Marketing and Operations Manager

> "I hate that we are forced to use it because of agreements with the venues that we rent."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029212)

DR

Dannielle R.

Patron Services Manager

> "When we first started using Showpass there were many features not yet working properly or not..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029728)

ST

Sara T.

General Manager

> "Set up took a long time, designing the website side of it was simple enough, but time consuming."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029147)

NT

Niek T.

Filmmaker and Stand-up Comedian

> "It is a cost-effective ticket selling option for small businesses looking to have public events."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029739)

VR

Verified Reviewer

CEO

> "Website navigation is a little challenging for 1 or 2 areas."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029221)

MV

Monica V.

Manager

> "Everything felt very easy simple, convenient, professional, fun to plan and the team members..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6627026)

CS

Chris S.

bandleader promoter

> "It wasn't super clear to me in all the reporting exactly what amount was what I paid."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029261)

YB

Yesha B.

Customer Experience

> "It is completely hassle-free."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6620560)

DK

David K.

CEO

> "Sometimes i cant find events i already set up. "

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6028239)

DR

Dannielle R.

Patron Services Manager

> "Many new features have been created that continually make it easier to use the Showpass..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029728)

CH

Cara H.

CEO

> "I haven't found anything that isn't beneficial to our venue yet."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6083575)

KM

Katerina M.

Events Specialist

> "The platform is simple and intuitive to navigate."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6618542)

LB

Laura B.

Student

> "I hate when the site crashes because a few times that has prevented me from getting tickets."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3607539)

YB

Yesha B.

Customer Experience

> "Userfriendly, the regsitration process is very straightforward."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6620560)

FN

Fiona N.

Coordinator of Innovation and Pedagogy

> "Very difficult to connect square to the event. "

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3867241)

RS

Robert S.

General Manager

> "ease of use, simple setups for ticketing, able to clone events especially where many of our..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6027964)

CG

Catrina G.

Community Outreach

> "I wish the timing out was a little longer to help the purchaser that is using the app on their..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3187377)

YB

Yesha B.

Customer Experience

> "Customer service is also very professional and easy to reach out."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6620560)

KS

Katheryn S.

HSE Auditor

> "Fees, and it doesn't connect with my google calendar all of the time."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3183949)

DR

Donell R.

Owner

> "It's easy to use when purchasing tickets."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6619109)

OA

Olesya A.

Program Associate

> "Sometimes it’s glitchy and doesn’t load properly making you lose your place."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3183900)

ST

Sara T.

General Manager

> "I really liked using showpass - the website set up looked professional and I had lots of..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029147)

JK

Jennifer K.

Dental assistant

> "Sometimes the software would glitch and freeze but I believe that was an internet issue."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3184252)

MD

Mitchell D.

Sales associate

> "Easy user interface and great customer service"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6603918)

NL

Nathalia L.

Scientist

> "I had a small issue on the day of the event and it was hard to find customer service as it was..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3184428)

TH

Talysha H.

Early intervention therapist

> "Showpass was so easy to use and helpful"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6640156)

RD

Randi D.

Student

> "Couldn’t send my ticket to my wallet in my phone"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3183863)

TX

Terence X.

Valuations analyst

> "Purchasing tickets have been really easy and simple."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6618844)

VC

Victor C.

Marketing specialist

> "Unable to pre-withdraw ticket sales prior to event"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3183774)

JL

Jon L.

Senior IT Strategist and Professional Services Manager

> "Great user interface which was easy to navigate. "

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6619828)

AK

Alexandra K.

Student

> "The scream fest website was a bit indirect to buy tickets"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3186624)

DR

Donell R.

Owner

> "User friendly and easy to navigate the app"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6619109)

SD

Seher D.

Research assistant

> "The integration with other apps is a bit lacking."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3184686)

LM

Lisa M.

Entertainment Buyer

> "it has been awesome to work with and great to navigate. "

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6605147)

SE

Shelly E.

Director IT

> "Where I was using, service was spotty but not an issue with the app."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3184223)

PV

Poupe V.

Mortgage Professional

> "Easy to do business with, convenient, up to date technology"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6628507)

CW

Catherine W.

RN

> "Signing in was a tad inconvenient to receive your tickets."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3184003)

LC

Lance C.

President

> "Easy to use."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6618739)

NK

Naomi K.

ABE Instructor

> "Sometimes it's tough to navigate selecting seats."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3192215)

JL

Jessica L.

Manager

> "Easy to use from start to finish. And mobile friendly!"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6619122)

VR

Verified Reviewer

Student Research Assistant

> "The pricing is a bit high for the standard plan"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3184309)

ST

Sara T.

General Manager

> "I had great control over ticketing, it was super easy to use directly from my phone, and our..."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029147)

CP

Connie P.

Administrator

> "n/a I don't know, I only use this to buy tickets and have no choice"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3189339)

Justin H.

Marketing and Graphic Designer

> "Showpass is a local business and our company loves to work with other local businesses."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6027678)

JZ

Jiawei Z.

QA

> "It is hard to management my ticket."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3184290)

LK

Landon K.

Communications Associate

> "It works great for large-scale events."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6029166)

DR

Dianne R.

None

> "Hard to figure out how to use the software."

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___3183885)

LZ

Leo Z.

COO

> "More features, much more intuitive dashboard, better reporting"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___6028673)

SW

Sarah W.

Marketing and Events Manager

> "I would never use another ticketing site after dealing with Showpass"

[See full review](https://www.capterra.com/p/153637/Showpass/#Capterra___2424209)

[View Reviews](https://www.capterra.com/p/153637/Showpass/reviews/)

## User interface

4.87 (304)

4.68 (406)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Purplepass

Top features

43/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133885/Purplepass-Ticketing/#features)

Showpass

42/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/153637/Showpass/#features)

### Recognition

Purplepass is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value TicketingSoftware (2026) 

Best Value TicketingSoftware (2023) 

Showpass is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Purplepass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Showpass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Purplepass

-   By Purplepass
-   Located in United States
-   Founded in 1998

Showpass

-   By Showpass
-   Located in Canada
-   Founded in 2013

## Popular Comparisons

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-133885/Eventbrite-vs-Purplepass-Ticketing)

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

vs

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,774)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-153637/Eventbrite-vs-Showpass)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Contact vendor for pricing

Price

£0one time

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource)

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

vs

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[4.79 (542)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Contact vendor for pricing

Price

£0one time

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/134828-153637/TicketSource-vs-Showpass)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133885-236278/Purplepass-Ticketing-vs-Beyonk)

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/153637-236278/Showpass-vs-Beyonk)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Contact vendor for pricing

Price

$0.28one time

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-133885/Ticket-Tailor-vs-Purplepass-Ticketing)

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

vs

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.86 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Contact vendor for pricing

Price

$0.28one time

4.6

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112510-153637/Ticket-Tailor-vs-Showpass)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Weezevent](https://www.capterra.com/p/162481/Weezevent/)[4.72 (105)](https://www.capterra.com/p/162481/Weezevent/reviews/)

Contact vendor for pricing

Price

£0.99

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/133885-162481/Purplepass-Ticketing-vs-Weezevent)

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

vs

[Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (174)](https://www.capterra.com/p/171132/Fienta/reviews/)

Contact vendor for pricing

Price

€0.4/month

4.6

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/153637-171132/Showpass-vs-Fienta)

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.87 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

vs

[Fienta](https://www.capterra.com/p/171132/Fienta/)[4.83 (174)](https://www.capterra.com/p/171132/Fienta/reviews/)

Contact vendor for pricing

Price

€0.4/month

4.7

Features

4.6

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/133885-171132/Purplepass-Ticketing-vs-Fienta)

[Showpass](https://www.capterra.com/p/153637/Showpass/)[4.68 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

vs

[Weezevent](https://www.capterra.com/p/162481/Weezevent/)[4.72 (105)](https://www.capterra.com/p/162481/Weezevent/reviews/)

Contact vendor for pricing

Price

£0.99

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153637-162481/Showpass-vs-Weezevent)