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Business that care about the ultimate customer satisfaction use Beyonk ranging from visitor attractions, farm and wildlife parks, family entertainment centers and high volume events.
|| Education (High schools, colleges, universities) || Theatres & PACs || Concerts || Fairs & Festivals || Non-profits || Conventions || Conferences || and more...
Very good product with easy product set up, the support staff are amazing and always go the extra mile. The only permanent thing I'd like to see added is a detailed reporting system.
Initially there were elements that we felt were missing and we fed these back.
Customer support absolutely outstanding and help is always there, especially when setting up and continues to be so as we develop our business.
I really don't like the product scheduling at all it just seems really odd to me and very hit and miss if its going to work. It would be great if it was a bit more precise.
The dashboard interface is a great user friendly tool allowing emails and direct contact to clients, which is useful for a seamless customer experience.
As a tour guide, I always seek critical feedback, but I'm struggling to find anything negative to say about Beyonk It really is 5 Star.
It is brilliant - i always know that what i want to do is there somewhere. If i cannot find it then a quick email sets me right, and the response is always helpful and prompt.
We solved all our Social Distancing problems for Covid19 using Beyonk, to keep our visitors away from each other as dictated by the Law.
Purple Pass was even on-site day of the event and the representative were very professional, helpful and friendly. Successful Event; extremely pleased with Purple Pass and their team.
Perhaps this is due to our website software - WIX- but that was slightly annoying for our users.
I liked how it was easy to upload photos/videos and and a description to your event page. They also had great customization features that you can do with your event.
I really don't have any complaints or unhappiness with Purple Pass. We have used other providers in the past, but are unlikely to change.
Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.
I found the "promoter site" portion of the software to be very convoluted and confusing. It's not at all easy or intuitive to try to follow or to find things.
The customer service is outstanding on all three levels: 1 As the administrator, I have great access to support and both questions and issues are handled quickly.
Purple Pass Techs were there to solve problems. None of which were caused by their hardware or software setup.
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Beyonk
Purplepass Ticketing
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Purplepass Ticketing
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