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Tuxedo was created for the Canadian ticketing and event industry by a team of event managers and arts presenters with years of experience in the field.
Purple Pass was even on-site day of the event and the representative were very professional, helpful and friendly. Successful Event; extremely pleased with Purple Pass and their team.
Perhaps this is due to our website software - WIX- but that was slightly annoying for our users.
I liked how it was easy to upload photos/videos and and a description to your event page. They also had great customization features that you can do with your event.
I really don't have any complaints or unhappiness with Purple Pass. We have used other providers in the past, but are unlikely to change.
Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.
I found the "promoter site" portion of the software to be very convoluted and confusing. It's not at all easy or intuitive to try to follow or to find things.
The customer service is outstanding on all three levels: 1 As the administrator, I have great access to support and both questions and issues are handled quickly.
Purple Pass Techs were there to solve problems. None of which were caused by their hardware or software setup.
Prioritize real-user-identified key features according to your needs to find your best fit.
Purplepass Ticketing
Top FeaturesTuxedo
Purplepass Ticketing
Tuxedo
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